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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Collection Letters


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 01-29-2006, 09:34 AM
LuvdaPack36 LuvdaPack36 is offline
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I hate to post on such a sore subjectbut does Gopher have any collection letters?


When I used QB's they had some different ones that would include the invoice #, how long overdue and a little reminder.


If not are there any plans for this?
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Old 01-29-2006, 09:41 AM
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Lawn care business tipsLawn Care Business Book
Hi LuvdaPack36,

That is a good idea. There isn't a built in collection letter in Gopher. Are you currently using anything as your template for this that you can post?
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Old 01-29-2006, 10:19 AM
LuvdaPack36 LuvdaPack36 is offline
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I just use the ones from Quick Books. If you want I think I can cut and paste them into this thread?
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Old 01-30-2006, 06:28 AM
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Sure and then maybe others can offer their insight as well.
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Old 02-03-2006, 07:59 AM
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If you have QB, then why not import the invoice into QB from Gopher then create letter?
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Old 02-13-2006, 03:28 PM
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I would like to see some of the letters from QB. Do you plan on posting them?
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Old 02-15-2006, 05:20 PM
LuvdaPack36 LuvdaPack36 is offline
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Heres one of them. There are 2 more and they get harsher.


ABC Lawn Care
1234 W 1st ST
Your Town USA
(000)555-1111




February 15, 2006



Cutomers Addy


Dear ,

Just a friendly reminder that you have 1 overdue invoice(s), with an overdue balance of $50.00. If you have any questions about the amount you owe, please give us a call and we’ll be happy to discuss it. If you’ve already sent your payment, please disregard this reminder.

We appreciate your continuing business, and we look forward to hearing from you shortly.

Sincerely,
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Old 02-15-2006, 05:23 PM
LuvdaPack36 LuvdaPack36 is offline
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ABC Lawn Care
123 Any Street
Anytown USA
Phone #




February 15, 2006



Customer Addy


Dear ……

Although we have contacted you about the outstanding balance on your account, we still have not heard from you. You have an outstanding balance of $50.00. The following invoices are overdue:

Inv. No. Inv. Date Due Date Inv. Amount Balance
1151 11/25/2005 12/25/2005 $50.00 $50.00


If you have already sent payment in full, we ask that you call and let us know. Otherwise, please call me to discuss what you plan to do to settle your account.

Thank you for your prompt attention to this matter.

Sincerely,
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Old 02-15-2006, 05:24 PM
LuvdaPack36 LuvdaPack36 is offline
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ABc Lawn Care
Address
City and State
Phone #




February 15, 2006



Customer Addy


Dear …….

The following invoices are long overdue:

Inv. No. Inv. Date Due Date Inv. Amount Balance
1151 11/25/2005 12/25/2005 $50.00 $50.00


Please contact us immediately regarding this situation.

Unless we hear from you in seven days, we will turn your account over to our collection agency. Obviously, this would have a detrimental effect on your credit rating.

We must hear from you soon or be forced to take action. Please send your payment in full or call us to discuss the matter.

Sincerely,
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Old 02-20-2006, 08:14 PM
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For the first (and delayed notice) I have offered a Statement detailing the charges and payments posted along with a statement about the review, for a disputed timeframe, I have just completed. *I ask them to review to help us correct any errors. *It will help with some folks.
TSP
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