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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Customer Aging, Late Pay, Statement


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 01-21-2006, 08:59 AM
AltavistaLawn AltavistaLawn is offline
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Hello everybody! Just registered and have a quick question...
I did a search but couldn't find what I was lookin for.

I've been using GKPro for the last few years, and BIG problem I have with it is:

If a "billed per job" customer is late paying, there is only a history of the original Payment Due Date in "Last Bills Sent". You can't print out the indivdual invoice with the original due date, but only the entire list which is all bills sent...not just late pays.

Now if you rebill that customer, then the record is gone
U can go to invoicing and generate a report, but u have to know the dates, and even if u find it and reprint it....there is no refernce to the original due date! The only solution is to print out two hard copies, keep one, which is not realistic.


So....
Can Gopher reprint out an original invoice or Statement with the original due date intact, or at last show on an "overdue" statement the original due date of original blling?


BTW, I just picked up a Palm TX, how stable is your Gopher Palm software, and will the demo work stand alone (just for viewing and compatibility testing)...and does it work with all Gopher suites?

-Thanks for the help.

-Billy
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  #2  
Old 01-22-2006, 01:29 AM
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Older invoices are always accessible from the Invoice screen. You can click on the various aging tabs (e.g. 1-30, etc) to see unpaid invoices. Or you can click on the All Invoices tab to see every invoice. To print an existing invoice simply highlight and click print.

The statement report gives you the option of including information of each past due invoice.

The Palm module is compatible with all versions of Gopher and needs to communicate with your Gopher database in order to display information. You cannot enter new customers and jobs into the current Palm software.
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