Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Snow Removal And Flat Rate Billing question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-20-2005, 03:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

QuestionOk, lets say then for example that the snow removal was performed on 12/16 and there is a flat monthly rate for lawn care that is generated as well. I generate the invoice on the 16th, but I decided to choose the generate day of the 17th instead to avoid the problem that I stated earlier. Now, what happens if I end up performing a service on the 17th though, can I still generate it on the next invoice without any problems, even though the last invoice was generated on that date? I know that it might sound confusing. But do you understand what I am talking about? I mean, will I have any problems if I generate an invoice for a date, but then perform a service on that date for the next months invoice?

Answer When you generate invoices you specify a line item date range and it will include all line items within that date range. So if the work was done within that date range it will be included on that invoice.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-20-2005, 03:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
QuestionI have two quick questions. It seems when I generate my invoices, any customer that is setup on a flat rate
plan, if I performed a service for them during that same day of invoicing, it will not allow the service to be generated. Sounds kind of confusing, but do you understand? For example, if I performed a snow remvoval on 12/18. And the 18th is just by chance the same day that I do my billing (generate), and if the
customer is setup on a auto billing flat rate plan for lawn care of $100 per month, it will not allow that snow removal service to generate.

The other question, lets say that a customer hasn't paid their invoice, but you want to generate another invoice with the preivous total and late fee is this possible? I mean, I still want to hang onto the old invoice as record of the due date, and I am afraid that if I just change the due date on the invoice that is due, it won't be proper.

Answer When you generate your invoice to include all jobs up to the 18th. Gopher will include your auto billing items and any other jobs in the completed jobs tab that have a date of completion up to and including the 18th.

If you are stuck please let us know, but what you want to do should work.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 12-21-2005, 11:53 AM
tiedeman
Guest
 
Posts: n/a
Default

but when I did it, I had two customers in particular that did not generate the service for that day, only the flat monthly rate
Reply With Quote
  #4  
Old 12-21-2005, 01:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Hi tiedeman,

Are you generating for specific customer categories? Is it possible those customers aren't in the category?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 12-21-2005, 01:40 PM
tiedeman
Guest
 
Posts: n/a
Default

This is what exactly happened:

The customer is on a auto billing flat monthly rate for lawn maintenance. I also do their snow removal. All of the snow removal services performed NOT on the generated day was generated properly in the invoice, but snow removal that was performed on the generated day did not generate. Only the auto billing was generated.

Instead, the service that was not generated into the invoice was left in the "completed jobs" area still. Almost as if I didn't generate them, when in fact I did, because other customers that were not setup on the auto billing feature, but services that were performed at that same date, did generate into an invoice.
Reply With Quote
  #6  
Old 12-21-2005, 01:59 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Ok first off, to correct this, can you ungenerate the invoice for those specif customers and then regenerate for those specific customers so their invoices are correct?

We should try a test with 2 customers.
- Create two new test customers and set up an auto billing item for each.
- Then do a snow plow service for one customer.
- Then generate for only those two customers the same way you have for the others.

This will help us figure out if it was a one time thing that got messed up somehow and won't be repeated or if there is a further problem. It will be a controlled experiment.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 12-21-2005, 04:52 PM
tiedeman
Guest
 
Posts: n/a
Default

I will try it out. How I fixed the problem before was I had to go back into the already generated invoices and enter the information in there.

I will let you know about my test run here in a while though
Reply With Quote
  #8  
Old 12-22-2005, 12:38 AM
tiedeman
Guest
 
Posts: n/a
Default

well, I test it again for one test customer. I setup an auto billing for that customer, and then did a service performed in the Matrix (just like I have been doing lately with customers) I generated only that customer and it came out fine. No problems at all

I will keep you posted though if it happens again when my next generating of invoices occur.
Reply With Quote
  #9  
Old 12-22-2005, 01:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,951
Rep Power: 10
Steve has disabled reputation
Default

Ok.

It's tough to find an answer to a problem if it isn't recreatable.

So we will see what happens with it.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 12-22-2005, 01:53 PM
tiedeman
Guest
 
Posts: n/a
Default

thanks again for the support. *I appreciate it greatly!

Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Whats up??
Cpadgett
05-27-2016 10:57 AM
Today 08:48 PM
by Cpadgett
4 69
Your Time Lawn Care
yourtimelawncare
Today 01:12 PM
Today 01:12 PM
by yourtimelawncare
0 16
Is it too late?
Cpadgett
05-28-2016 09:10 AM
Today 11:36 AM
by Steve
5 100
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
Today 11:32 AM
by Steve
8 9,716
help with sole...
greenbuds
03-24-2016 12:21 PM
05-27-2016 12:20 PM
by Wolf4dk
3 9,434
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-26-2016 04:45 PM
by lawngawd7
9 368
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
05-26-2016 04:34 PM
by Crossett73
91 33,754
Hello from Alabama
pruzilla
05-25-2016 01:20 PM
05-26-2016 08:14 AM
by pruzilla
2 70
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
05-24-2016 04:08 PM
by Steve
1 90
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 83
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,803
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 100
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 238
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 132
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 210
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 136
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 435,270
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 178
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 165
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 211
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 424
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 183
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 462
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,556
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 171
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 191
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 317
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:47 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:47 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy