Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Snow Removal And Flat Rate Billing question


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-20-2005, 03:42 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

QuestionOk, lets say then for example that the snow removal was performed on 12/16 and there is a flat monthly rate for lawn care that is generated as well. I generate the invoice on the 16th, but I decided to choose the generate day of the 17th instead to avoid the problem that I stated earlier. Now, what happens if I end up performing a service on the 17th though, can I still generate it on the next invoice without any problems, even though the last invoice was generated on that date? I know that it might sound confusing. But do you understand what I am talking about? I mean, will I have any problems if I generate an invoice for a date, but then perform a service on that date for the next months invoice?

Answer When you generate invoices you specify a line item date range and it will include all line items within that date range. So if the work was done within that date range it will be included on that invoice.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-20-2005, 03:46 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
QuestionI have two quick questions. It seems when I generate my invoices, any customer that is setup on a flat rate
plan, if I performed a service for them during that same day of invoicing, it will not allow the service to be generated. Sounds kind of confusing, but do you understand? For example, if I performed a snow remvoval on 12/18. And the 18th is just by chance the same day that I do my billing (generate), and if the
customer is setup on a auto billing flat rate plan for lawn care of $100 per month, it will not allow that snow removal service to generate.

The other question, lets say that a customer hasn't paid their invoice, but you want to generate another invoice with the preivous total and late fee is this possible? I mean, I still want to hang onto the old invoice as record of the due date, and I am afraid that if I just change the due date on the invoice that is due, it won't be proper.

Answer When you generate your invoice to include all jobs up to the 18th. Gopher will include your auto billing items and any other jobs in the completed jobs tab that have a date of completion up to and including the 18th.

If you are stuck please let us know, but what you want to do should work.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 12-21-2005, 11:53 AM
tiedeman
Guest
 
Posts: n/a
Default

but when I did it, I had two customers in particular that did not generate the service for that day, only the flat monthly rate
Reply With Quote
  #4  
Old 12-21-2005, 01:22 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Hi tiedeman,

Are you generating for specific customer categories? Is it possible those customers aren't in the category?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 12-21-2005, 01:40 PM
tiedeman
Guest
 
Posts: n/a
Default

This is what exactly happened:

The customer is on a auto billing flat monthly rate for lawn maintenance. I also do their snow removal. All of the snow removal services performed NOT on the generated day was generated properly in the invoice, but snow removal that was performed on the generated day did not generate. Only the auto billing was generated.

Instead, the service that was not generated into the invoice was left in the "completed jobs" area still. Almost as if I didn't generate them, when in fact I did, because other customers that were not setup on the auto billing feature, but services that were performed at that same date, did generate into an invoice.
Reply With Quote
  #6  
Old 12-21-2005, 01:59 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Ok first off, to correct this, can you ungenerate the invoice for those specif customers and then regenerate for those specific customers so their invoices are correct?

We should try a test with 2 customers.
- Create two new test customers and set up an auto billing item for each.
- Then do a snow plow service for one customer.
- Then generate for only those two customers the same way you have for the others.

This will help us figure out if it was a one time thing that got messed up somehow and won't be repeated or if there is a further problem. It will be a controlled experiment.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 12-21-2005, 04:52 PM
tiedeman
Guest
 
Posts: n/a
Default

I will try it out. How I fixed the problem before was I had to go back into the already generated invoices and enter the information in there.

I will let you know about my test run here in a while though
Reply With Quote
  #8  
Old 12-22-2005, 12:38 AM
tiedeman
Guest
 
Posts: n/a
Default

well, I test it again for one test customer. I setup an auto billing for that customer, and then did a service performed in the Matrix (just like I have been doing lately with customers) I generated only that customer and it came out fine. No problems at all

I will keep you posted though if it happens again when my next generating of invoices occur.
Reply With Quote
  #9  
Old 12-22-2005, 01:46 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Ok.

It's tough to find an answer to a problem if it isn't recreatable.

So we will see what happens with it.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 12-22-2005, 01:53 PM
tiedeman
Guest
 
Posts: n/a
Default

thanks again for the support. *I appreciate it greatly!

Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
John Deere z235 Deck
WesleySnips
Yesterday 06:02 PM
Today 08:54 PM
by ExtremeLawncareServices
3 147
Look out Bob Villa -...
Mr Dave
Today 10:06 AM
Today 08:19 PM
by Matther777
2 94
Real Estate??
tbtigers03
Today 06:43 PM
Today 08:17 PM
by Sprinkler Buddy
3 62
Question?what should I...
dalvan0
09-24-2014 11:10 PM
Today 08:01 PM
by ExtremeLawncareServices
16 734
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
Today 07:37 PM
by ExtremeLawncareServices
25 1,084
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 06:13 PM
by tbtigers03
6 305
Hello from Kentucky
TRV
Today 05:42 PM
Today 05:54 PM
by Sprinkler Buddy
1 46
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
Today 05:51 PM
by Sprinkler Buddy
4 361
Give Me Your Problems
ellakit
Today 04:10 PM
Today 04:10 PM
by ellakit
0 17
Say Hello !!!
Steve
03-19-2007 11:18 AM
Today 03:53 PM
by ellakit
1,188 336,200
Whe does Mowing season...
jack2048
Today 07:05 AM
Today 02:38 PM
by Steve
3 125
Falling into business
stellarmowing
09-28-2014 04:35 PM
Today 02:17 PM
by Steve
4 280
hey
sizemorelawncare
09-28-2014 08:12 PM
Yesterday 03:10 PM
by Steve
2 213
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
Yesterday 03:09 PM
by Steve
2 272
Need to figure out how...
tjslawnde
09-28-2014 10:31 AM
Yesterday 03:05 PM
by Steve
4 283
Aerocore Deck?
wdrdoctor
09-26-2014 06:21 PM
Yesterday 02:36 PM
by Steve
3 413
Hello from CNY
arazucontracting
09-22-2014 06:07 PM
Yesterday 02:33 PM
by Steve
3 671
How to price lawn mowing.
jack2048
09-24-2014 04:18 PM
Yesterday 02:27 PM
by Steve
4 522
Pricing ????
6295danny
01-14-2013 07:54 PM
Yesterday 02:22 PM
by Steve
35 6,541
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
09-27-2014 04:11 PM
by SGL1
30 7,038
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-26-2014 04:16 PM
by stevef1201
5 1,064
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-25-2014 09:18 AM
by ExtremeLawncareServices
10 1,089
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-25-2014 08:01 AM
by ExtremeLawncareServices
124 9,273
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
09-23-2014 11:13 AM
by Steve
4 766
This sucks...
Matther777
09-18-2014 04:56 PM
09-22-2014 08:02 PM
by ExtremeLawncareServices
11 1,150
Not sure, but anyone do...
SnowRemoval2k14
09-22-2014 12:10 AM
09-22-2014 04:49 PM
by Steve
1 711
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-22-2014 04:45 PM
by Steve
9 1,040
Mulching beds
Bradcook21
09-21-2014 07:43 AM
09-22-2014 04:43 PM
by Steve
3 778
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-22-2014 04:35 PM
by Steve
12 1,412
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 1,429
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,649
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 2,078
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 7,482
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 882
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 1,067
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,497
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 895
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 1,255
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 1,008
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,763
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,504
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,685
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 1,405
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 908
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 1,032
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 955
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,754
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 1,481
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,550
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 899
» Popular Tags
4wd bob villa charge christmas christmas lighting collections commercial demonstration ditches employee problems estimate exmark ferris first truck fundraiser georgia gopherhaul gravely hardscapes holiday how much to charge how to how to bid hydraulic introduction kawasaki labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo leaf removal lesco lighting marketing mowing mulch estimate new buisness new mower past due patio install podcast property management company reo rotating running a business scag scag v-ride seo sprayer starting a business start up lawn care business steep lawns steve stihl tips top dresser toro trailer mate pro truck new used landscape walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:54 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:54 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy