Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Multiple Customer Properties


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-04-2003, 01:34 AM
Gopher Tech
Guest
 
Posts: n/a
Default

When you enter a customer, click on the property tab and enter as all your customer' s properties.
When you schedule a job, choose the specific property the job is associated with.
When you print your invoices, after you "Generate" them, if you the customer has multiple properties, each line item will show the property the service is associated with.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 11-28-2005, 10:19 PM
Gopher Support
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
To add multple properties to a customer's account, make sure you are on the customer section. Choose a specific customer and click on the edit button.
Reply With Quote
  #3  
Old 11-28-2005, 10:23 PM
Gopher Support
Guest
 
Posts: n/a
Default

Select the property tab.
Reply With Quote
  #4  
Old 11-28-2005, 10:24 PM
Gopher Support
Guest
 
Posts: n/a
Default

To add a new property for this customer click on the add button.
Reply With Quote
  #5  
Old 11-28-2005, 10:27 PM
Gopher Support
Guest
 
Posts: n/a
Default

This section allows you to enter multiple property addresses that you may service for the same customer.
On top you will see two tabs: "Property" and "Comments."
The "Property" tab allows you to enter in another property that is serviced for this customer.
The "Comments" tab allows you to enter in "Private Comments" that are for your viewing only as well as a "Crew Comment" which will be printed on the crew's daily job schedule list.
Reply With Quote
  #6  
Old 12-03-2005, 04:42 AM
tlclismore
Guest
 
Posts: n/a
Default

Ok, just to throw a spanner in the works. I have multiple properties handled by a specific real estate agent. BUT... each property has a different agent within the company *responsible for paying the bills for the properties. *eg: Malcom looks after comercial, Veronica looks after residential etc.

Is it possible to add a feature to the program so you can set up multiple client names within one company?

At the moment I have set them up as individual clients but.. that doesn't allow me to get a running total of how much the whole company owes me.



Reply With Quote
  #7  
Old 12-05-2005, 08:51 AM
Gopher Support
Guest
 
Posts: n/a
Default

You could edit the property description under the Customer screen | Property tab to include the client's name after the address. This way when the invoice prints it will show the client's name next to each property. Will that help at all?
Reply With Quote
  #8  
Old 12-06-2005, 04:31 AM
tlclismore
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Gopher Support @ Dec. 05 2005,11:51)]You could edit the property description under the Customer screen | Property tab to include the client's name after the address. *This way when the invoice prints it will show the client's name next to each property. *Will that help at all?
Not really. Each "client" is a different department/section of the same company. the clients have multiple properties that I look after but they are not interested in the total that the company owes me or what the other departments in the company owe me. My Clients want individual bills inclusive of all the properties that they manage only. (if you can follow what I mean.....) That is why I have setup each client a a seperate entity. But that doesn't allow me to get a quick running total of what the whole company owes me..
Reply With Quote
  #9  
Old 12-06-2005, 07:28 AM
Gopher Support
Guest
 
Posts: n/a
Default

Gopher can handle a customer->multiple properties relationship. It sounds like what you want is a customer->multiple clients->multiple properties relationship. The program isn't set up to handle that additional relationship layer.

Would it help if we allowed you to see what a Customer Category owes you? That way you could create separate customer entries for each client, add them all to one category, and then see what the category owes you.

The next question is: who do you receive payments from? The individual clients or the real estate agent at the top?
Reply With Quote
  #10  
Old 12-07-2005, 04:31 AM
tlclismore
Guest
 
Posts: n/a
Default

(Would it help if we allowed you to see what a Customer Category owes you? *That way you could create separate customer entries for each client, add them all to one category, and then see what the category owes you.)

That might work,

(The next question is: who do you receive payments from? *The individual clients or the real estate agent at the top?)

I recieve payments from the real estate agent that is handeling the property (residential department, comercial department etc....) on behalf of the property owner.

Sorry guy's its a bit confusing but the real estate agent has broken their busines down to different departments handleing different types of properties and they don't want to know what the other department owes or is doing.

The way I'm doing it at the moment is getting me by but I just thought that you might be interested in this type of business situation where one company has multiple departments that don't want each department to know what the other is doing.

Thak god they only have 4 or 5 different departments that I have to deal with lol....

a customer->multiple clients->multiple properties relationship is probably something that you might concider in the future releases of Gopher.
Thanks for your help.



Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 11:51 PM
by TNTurf
5 584
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 09:51 PM
by ExtremeLawncareServices
15 498
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 09:32 PM
by ExtremeLawncareServices
154 11,091
Cheapskate Landlord...
Mr. Mow
Yesterday 06:33 AM
Yesterday 08:44 PM
by biglee
6 132
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 08:39 PM
by biglee
8 312
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
Yesterday 08:34 PM
by biglee
10 1,659
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 07:13 PM
by SGL1
2 103
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 06:15 PM
by Steve
3 229
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
Yesterday 05:42 PM
by SGL1
7 1,192
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
Yesterday 04:41 PM
by Steve
1 102
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
Yesterday 04:24 PM
by Steve
1 185
questions on order to...
jack2048
10-13-2014 11:15 AM
Yesterday 03:27 PM
by Mr. Mow
15 611
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Yesterday 02:22 PM
by Steve
1 222
This sucks...
Matther777
09-18-2014 04:56 PM
Yesterday 02:14 PM
by Steve
14 2,063
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
Yesterday 02:11 PM
by Steve
7 359
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
Yesterday 02:09 PM
by Steve
1 201
first year update
cmdlawncare
08-12-2014 05:41 PM
Yesterday 02:07 PM
by Steve
3 1,176
Pda
stevef1201
10-18-2014 02:05 PM
10-19-2014 11:27 PM
by SGL1
2 181
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 543
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 844
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,199
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 587
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,860
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 328
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 296
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,389
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,406
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,489
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 430
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 591
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 433
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 783
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,408
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 748
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,549
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 972
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 870
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 526
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 515
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,041
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,900
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,547
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 759
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 737
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 824
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 642
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,367
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
10-06-2014 01:30 PM
by Steve
4 1,234
A GREAT Story
stevef1201
10-02-2014 10:33 AM
10-06-2014 12:50 PM
by Steve
6 1,038
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
10-03-2014 07:12 PM
by kslawn
27 2,146
» Popular Tags
4wd apartment complex article marketing auger bark bid blades bob villa care charge collections collections subcontractor decorating ditches edging employee problems equipment rental estimate exmark ferris four wheel drive fundraiser gopherhaul gravely growing a lawn care business hardscapes how much to charge husqvarna installation introduction kawasaki landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mr dave mulch new mower past due podcast promotion pto redmax reo running a business scag search engine optimization seo small engine repair snow sprayer starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:48 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:48 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy