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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Quickbooks Update Question/Problem


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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  #1  
Old 07-06-2005, 09:48 AM
J&R Landscape J&R Landscape is offline
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I was following the screens and everything seems to be going smoothly until I get to the Invoice Portion. I hit the Create Default Items, I get the following message

Creating default Material...
response:






What am I missing, or don't have set up??

Thanks,

Heather
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  #2  
Old 07-06-2005, 10:00 AM
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Can you check your items list in QB and see it GOPHER_MATERIAL and GOPHER_SERVICE exist? If so, you don't have to click create default items again.
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Old 07-07-2005, 10:02 AM
J&R Landscape J&R Landscape is offline
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I checked my items list, and there is nothing there. I also tried exporting my invoices, and I get all kinds of messages at the bottom with the work Error in them, and nothing is being transfered.
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Old 07-07-2005, 10:17 AM
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Please go through each step of the export instructions and copy-and-paste each error message that you receive so that we can pinpoint the problem.
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Old 07-08-2005, 09:36 AM
J&R Landscape J&R Landscape is offline
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When I hit the "Create Default Items" I get the the following error message:
response:






And if I hit export invoices I get this :

invoiceReturn value not assigned.







Hope this helps!

Heather
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Old 07-08-2005, 09:39 AM
J&R Landscape J&R Landscape is offline
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ok... I copy and pasted them in the box and they showed up until I hit "add Reply" then when they post they are not there. Should I email them to you???
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Old 07-08-2005, 09:42 AM
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Hi J&R Landscape,

Yes please do. support@gophersoftware.com

Thank you
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