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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

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Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 06-21-2005, 12:03 PM
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When doing a estmate the Hide Subtotal, Tax and total and the Display check boxes are grayed out causing a error "Cannot foucus a disapled or invisible window".

If I click on these fields to make them active (Not grayed out) I get the error "Field'FLAG_HIDETOTALS' must have a value". This happen when the Checkbox for Hide Subtotal, Tax and total is checked or unchecked.
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Old 06-21-2005, 12:07 PM
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Lawn care business tipsLawn Care Business Book
Hi dfb,

Please review this post. I think it will help.

Also, try downloading the latest Gopher 2004 version here.

Let me know if this resolves the issue.
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Old 06-21-2005, 12:36 PM
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I have looked at the old post about this problem. I have tryed rebooting and I still get the same thing.

This was what was in the last post to do but I still get the error:

If I click on these fields to make them active (Not grayed out) I get the error "Field'FLAG_HIDETOTALS' must have a value". This happen when the Checkbox for Hide Subtotal, Tax and total is checked or unchecked.
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Old 06-21-2005, 12:38 PM
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This problem started when I download the latest release(IThink) ver 3.2.12
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Old 06-21-2005, 01:08 PM
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Hi dfb,

I am using 3.2.12 and am unable to recreate the error. Could you try creating another new estimate, possibly with a different customer as a test to see if it happens again?

If it does, call us here (888)606-5150
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Old 06-26-2005, 08:32 AM
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We were able to take care of this with an update.
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