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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Accounts Receivable Report Help!


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 02-23-2005, 10:10 AM
J&R Landscape J&R Landscape is offline
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I am running my AR Report and it is showing the Initial Balances for my customers which is throwing off my totals for what they owe me. Many of our customer started the year with an outstand balance, that is what I put in the Inital Balance when I first set up Gopher. But since then they have paid that off that inital balance. So for example, when I pull up a customer in Gopher and look at what they owe it will only say $100.00 But on the AR Report it will show the 100 + the initial balance. Is there anyway to get it to not show the inital Balance?? Or am I doing something wrong?? Please Help!
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Old 02-24-2005, 07:07 AM
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Hi J&R Landscape,

We put a Gopher update here download it and try it out. See if it resolves the problem. The A/R report show now show you the unpaid portion of the customer's initial balance.
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Old 02-24-2005, 11:26 AM
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Thank you!! Thank fixed it!
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Old 02-25-2005, 08:19 AM
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You are welcome.
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