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Service Address vs. Billing address


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 10-15-2004, 08:50 AM
mowerjockey mowerjockey is offline
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How do I get my invoices to show the service address?

tia,
MJ
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Old 10-15-2004, 11:15 AM
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If a customer has more than one service address property, your invoice line items will be divided up by service address with the property description printed. See the customer section then property tab to review this.

Does this help?
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Old 10-15-2004, 05:37 PM
mowerjockey mowerjockey is offline
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I see how that would help in some situations. That fixes one problem.

But I have other customers that have bills mailed to PO boxes. ***** an attorney that pays his bills out of his office: the bill doesn't show the service address. This is a problem because the account payable clerk gets the *** because she can't identify the property from the bill.

One answer is to put that address on the comment line. But I would prefer to have a box that says "Service Address".
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Old 10-16-2004, 03:46 PM
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Try creating a second property for that customer (a dummy property). This will force the invoice to print the service address.
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