Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Gopher Software Support > Gopher Software Support Archived Question & Answers - Read Only

Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Major data loss from restore


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-27-2004, 06:56 AM
dogduty dogduty is offline
Members
 
Join Date: Apr 2004
Location: Columbus area, Ohio
Age: 56
Posts: 57
Rep Power: 12
dogduty
Exclamation

Had to reformat hard drive over the weekend. Since this is my major software for business, I made a back up of my data base and save it to a CD.

Got program reinstalled, did a restore of backup, it shows only my data from the end of MAY! Nothing since except the Late Jobs up till Sep 24th that show jobs not done, yet they were. I made sure I backed up the data, edited the properties of each file (GOPHERBACKUP.ZIP) and (GOPHER2003.GDB) so they can be read.

This is very disappointing cause now I have to complete all jobs from May, go back to my paper copies and enter in each check number. Some of these jobs were not done or postponed or charged less due to some reason and now I dont know which ones.

These backups should have shown all data correct up to this past Friday.

Im a bit upset over this!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-27-2004, 08:17 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,506
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi dogduty,

Is it at all possible that multiple back ups from the past were made and an older one was used? If you right click on the gopherbackup.zip file and go to properties you should be able to see when the file was created. If it was created in late May early June then that would tell you this backup was an older file. Let us know if this helps.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 09-27-2004, 01:13 PM
dogduty dogduty is offline
Members
 
Join Date: Apr 2004
Location: Columbus area, Ohio
Age: 56
Posts: 57
Rep Power: 12
dogduty
Default

I made the backup on Friday 9-24-04, I put them into a special folder that I made with other files to burn/backup. This is the file which I then put back on the drive, and told the program where to find it. I had to change the permissions in the properties for each file from read only.

File GOPHER2003.GDB was created 9-25-04
File GOPHERBACKUP.ZIP was created.. ?? 6-4-04

Yet these are the files I last created. I've lost all paid invoices from the time I first installed the program back in May as well as payments. It does show all scedualed jobs just not completed.

Ive made backups of both files once a week so ther should not have been any data loss past a week old.

I have all printed jobs, and check copies but I guess the program is not backing up like it should. I'll have to enter every thing in manualy from back in May unless you have other ideas.



Reply With Quote
  #4  
Old 09-27-2004, 02:04 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,506
Rep Power: 10
Steve has disabled reputation
Default

Hi Dogduty,

What is the modified date of the GOPHERBACKUP.ZIP file?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 09-28-2004, 05:45 AM
dogduty dogduty is offline
Members
 
Join Date: Apr 2004
Location: Columbus area, Ohio
Age: 56
Posts: 57
Rep Power: 12
dogduty
Default

The zip file was, to my surpise, dated June. Here was my process.

Once a week I did a back up. Befor I installed a new drive, I backed up the files, burnt them to a CD. I had to reinstall a new copy of Gopher. I then copied the CD files to the hard drive, indicated where Gopher was to restore them from. I pointed to both files.

After this, settings were default, all data was incorrect. Only had info from May when I first installed, till June.

Last night, I did some deep checking. I still had program on old drive. I transfered and copy/pasted only the GOPHER2003.GDB file. Even though I have 2004 version, its been same name since I bought program.

To my surprise, the data is now correct!

It was the zip file which is not correct. Yet its the zip file that is always the one backed up it seems.

Could there be a problem with making the zip file? I even tried the restore for just the .GDB file but didnt work for me. Had to copy/paste it in.

It may just be a fluke glich, but as long as I have my data back im not as up tight now lol. I cant explain it but I wont use the backup zip anymore, I'll do a manual copy/save instead.

thanks
Reply With Quote
  #6  
Old 09-28-2004, 01:02 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,506
Rep Power: 10
Steve has disabled reputation
Default

Hi dogduty,

I am very glad to hear you have got your data back.

Quote:
Originally Posted by [b
Quote[/b] ]I'll do a manual copy/save instead.
As long as you are saving a copy of your gopher2003.gdb file, that is good. That is your database file.

Maybe use multiple disks (5), one for each day of the week. Then each week you can write over your old data.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
I came across this on a...
rootytalbot
Yesterday 11:04 AM
Yesterday 06:16 PM
by Chilehead
2 51
Help bidding a hedge...
hopolb33
Yesterday 06:09 PM
Yesterday 06:09 PM
by hopolb33
0 25
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
08-01-2015 11:27 AM
by mattthelawnguy
10 398
Big mowing job
Bradcook21
07-30-2015 03:57 PM
07-31-2015 01:16 PM
by Bradcook21
6 146
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-31-2015 12:29 PM
by Steve
1,227 401,505
Hello Everybody
budspop
07-30-2015 11:42 AM
07-31-2015 12:28 PM
by Steve
1 63
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-31-2015 11:34 AM
by googus
9 603
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 138
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 254
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 237
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 244
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 399
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 230
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 794
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,971
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 387
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,475
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,435
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,507
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 327
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 468
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 340
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 365
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,763
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,702
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,509
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 363
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 312
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 487
» Popular Tags
accounting advertising applying bark blowout bob villa bush collections contract help curb appeal services deliquentaccounts demonstration design door hangers edging employee problems equipment rental facebook flyers free advertising free lawn care google hardscapes hiring how to husqvarna hydro increase customers invoicing jobs landscape services landscaping landscaping training lawn care lawn care busines plan lawn mowing marketing more customers business mr dave new business ordinance past due patio install per hour charge per hour service plowing pricing quickbooks online roundup scag secrets to landscaping sell the vision seo shreaded small engine repair snow plowing solo solo backpack sprayer sq ft square foot swzt tree tree pics up sell employee walk behind web design website website design winterization wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:00 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:00 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy