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Entering balance due on a new customer


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 07-20-2004, 10:56 AM
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I have been entering my new customers and when I enter
the initial balance owed, for some reason some never
register and it appears as though the have no balance due.
I thought I was entering each customer in the same manner,
but why do some register and others do not.

Please help.
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Old 07-20-2004, 02:01 PM
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Hi Gail,

You should be able to enter your customer's previous balance on the customer page. Edit the customer and go to the billing tab. There is a field Initial Balance.
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Old 07-20-2004, 02:07 PM
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You should then be able to review the customer in a statement to see the initial balance.
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