Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Ater the storm


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-15-2008, 01:03 PM
gotta_mow gotta_mow is offline
Ben
 
Join Date: May 2008
Location: Reynoldsburg, Ohio
Age: 43
Posts: 46
Rep Power: 9
gotta_mow
Default

Thursday night we had some severe storms here in central Ohio. At present I do all my lawns on Friday morning and as I arrived at the first house I found that apparently durring the night the storm had knocked down some large branches. The homeowner had cleaned up the large stuff but when I arrived I still spent about a half hour picking up sticks and branches. So my question is do you pick this stuff up as a customer service figuring that it is a rare occurance? Or do you charge for it because you can?

Ben
__________________
Ben Belhorn
Gotta Mow Lawn Maintenance
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-15-2008, 01:59 PM
UniversityLandscapers
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I've never run into anything like that, but I occasionally have to move toys and stuff off lawns.

I think in the event of the storm, if they are regular customers, I would do it for free, just to be nice. There could definitely be money made advertising post-storm debris removal for other people though.
Reply With Quote
  #3  
Old 06-15-2008, 03:10 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,010
Rep Power: 10
Steve has disabled reputation
Default

That is a very good question.

Here is a thought I had, what if you put in a line item for cleaning up all the fallen branches and charged per hour, then put in a note saying it was optional for them to pay. That way you aren't forcing them but they will know you spent the time there you did to improve their lawn.

They may appreciate it and pay you because you made it optional. Maybe even add a hand written note about it on the invoice to explain?

What's your thought on that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-15-2008, 05:26 PM
gotta_mow gotta_mow is offline
Ben
 
Join Date: May 2008
Location: Reynoldsburg, Ohio
Age: 43
Posts: 46
Rep Power: 9
gotta_mow
Default

Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ June 15 2008,4:10)]That is a very good question.

Here is a thought I had, what if you put in a line item for cleaning up all the fallen branches and charged per hour, then put in a note saying it was optional for them to pay. That way you aren't forcing them but they will know you spent the time there you did to improve their lawn.

They may appreciate it and pay you because you made it optional. Maybe even add a hand written note about it on the invoice to explain?

What's your thought on that?
I like the idea of it, however... In my case my customers (ALL 3 OF THEM) pay by check in the mailbox when I stop bye. So my invoice/receipt is already printed before I stop bye. This is something to keep in mind for the future.

Ben
__________________
Ben Belhorn
Gotta Mow Lawn Maintenance
Reply With Quote
  #5  
Old 06-15-2008, 09:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,010
Rep Power: 10
Steve has disabled reputation
Default

Could you put in a special invoice that only covers the time spent cleaning up? Then the customer would have it for the next time they pay you?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
07-28-2016 10:01 PM
by Lawnline
1 577
How much to charge for...
jymie
03-31-2013 05:59 PM
07-27-2016 08:02 PM
by Steve
25 6,051
Now Hiring Just South of...
Chilehead
07-27-2016 11:38 AM
07-27-2016 11:38 AM
by Chilehead
0 35
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
07-26-2016 11:22 PM
by Chilehead
11 273
Hi everyone!
greenwavemedia
07-25-2016 03:22 PM
07-26-2016 11:21 AM
by Lawnline
2 65
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-26-2016 11:12 AM
by Lawnline
6 673
Needing a website built
burtle
06-17-2015 09:02 AM
07-26-2016 10:30 AM
by Lawnline
16 18,769
Z246 Deck change question
JohnsLawnCare
07-25-2016 01:47 PM
07-25-2016 06:38 PM
by Steve
1 58
DIY Sprayer
acrajchel
07-25-2016 09:13 AM
07-25-2016 06:36 PM
by Steve
1 54
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
07-25-2016 06:20 PM
by Steve
15 587
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
07-25-2016 03:06 PM
by greenwavemedia
5 10,520
Looking for new host
Just for Cuts
11-26-2015 06:58 AM
07-25-2016 02:49 PM
by greenwavemedia
9 1,505
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 134
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 152
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 88
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 122
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 146
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 257
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 785
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 295
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 315
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 240
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,804
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,327
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,579
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 284
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,308
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 403
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 906
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,726
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,986
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:26 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:26 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy