Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

New customer getting afraid of not having cash


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-12-2008, 10:43 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Angry

I just received an e-mail tonight from a new customer... and I have a weird feeling about this one since the last sentence is basically says can i pay through credit card if cash gets tight...




Any toughts ?

Here's a quote of the e-mail

Quote:
Originally Posted by [b
Quote[/b] ]
Hi,
Ken Feldt here. Found your card at Lemieux grocery in Alban last year. looking for an estimate to cut our cottage lot at 62 Bakers Bay off of 607. It;s a double lot. Not much around the house but a small field next to it along with rugged piece up front. There is a small marsh in the front part of the extra lot that doesn't get cut. Haven't been there since February but will be up on the 16th for five days. Do you take credit card if cash gets tight?
Thanks,
Ken
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


Reply With Quote
  #2  
Old 05-12-2008, 11:18 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Do you accept credit?

If so.... *who cares!

At least he's concerned about getting you paid (Which is more than I can say for a few of my customers right now.)

I have one that has several properties worth about $265/mo in annually contracted cuts & $150 a month in per cut services.... Account balance is at about $800! *I'M GETTING PISSED! *I'd gladly take any #### form of payment she offered right about now so who cares what type?! I'm inclined to drop her & but I've been diong the per cut services for her for about a year & she always pays but religiously about 45 days past invoice..... I just started the annuals on new properties a month or so ago for her & stacked some other clean up work on top of that. So the account balance went up quick, but I'm passed the point she usually pays & getting aggrivated.



__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #3  
Old 05-12-2008, 11:24 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

I was just worried he doesn't want to pay me or he has a problem with paying his bills....
Reply With Quote
  #4  
Old 05-13-2008, 03:31 PM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Default

Quote:
Originally Posted by [b
Quote[/b] ]I was just worried he doesn't want to pay me or he has a problem with paying his bills....
Do you accept credit cards?

It doesn't seem like a big deal.

It sounds like he doesn't want to be embarrassed if his pockets happen to be empty when you show up to do his lawn.
__________________
Start a profitable lawn care business.
Reply With Quote
  #5  
Old 05-13-2008, 07:30 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by [b
Quote[/b] (StartALawnCareBusiness @ May 13 2008,3:31)]
Quote:
Originally Posted by [b
Quote[/b] ]I was just worried he doesn't want to pay me or he has a problem with paying his bills....
Do you accept credit cards?

It doesn't seem like a big deal. *

It sounds like he doesn't want to be embarrassed if his pockets happen to be empty when you show up to do his lawn.
I got Paypal that basically accept credit cards... it's the 1st time a customer asks for credit card. But yeah.. I will probably charge him like 5$ for fees... so yeah
Reply With Quote
  #6  
Old 05-13-2008, 09:20 PM
All Aspects Landscaping All Aspects Landscaping is offline
James
 
Join Date: Oct 2006
Posts: 508
Rep Power: 9
All Aspects Landscaping is an unknown quantity at this point
Default

cant charge him more... its the cost of doing business
__________________

Reply With Quote
  #7  
Old 05-13-2008, 09:45 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by [b
Quote[/b] (All Aspects Landscaping @ May 13 2008,9:20)]cant charge him more... its the cost of doing business
Why not


Paypal is charging 2.9% + 30 cents

So why should I be paying for that
Reply With Quote
  #8  
Old 05-13-2008, 11:19 PM
gmoney55 gmoney55 is offline
Members
 
Join Date: Mar 2008
Location: louisiana
Age: 47
Posts: 50
Rep Power: 7
gmoney55
Default

I agree with you. If he wants to use a credit card then you should explain to him that you usually don't accept credit cards but if necessary there is a surcharge of whatever price you say for the credit card transaction. Heck with the price of gas as high as it is you should not have to eat the fees for a credit card. Just be up front with him about it and explain it to him. I understand some people say it's the cost of doing business and no charge should be added on but you are doing this for him. It's not like you are doing this for every customer. He should understand.
__________________
Gerald T. Mullet
K & G LAWNCARE
Reply With Quote
Reply With Quote
  #9  
Old 05-13-2008, 11:35 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 8
musician/lawnman is on a distinguished road
Default

The same way you don't surcharge a customer for stamps or ink or envelopes..... It's part of the costs involved & should be figured into your estimates as a cost of doing business.... either you accept credit cards as payment or you don't.
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:

  #10  
Old 05-13-2008, 11:40 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

I know nothing is free in the world but the only thing I do for free are my estimates... the rest you want it.. pay up....
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Opinions on truck wrap
Truro
02-28-2015 04:21 PM
Today 09:20 PM
by joshlawncare
11 240
Doug With Blades Of...
BladesofSteel
Today 08:40 PM
Today 08:40 PM
by BladesofSteel
0 6
Jesse with Curb Appeal...
CurbAppeal1
Today 01:44 PM
Today 06:48 PM
by CurbAppeal1
12 113
New guy from Columbia, SC
holymoly
Today 05:27 PM
Today 06:10 PM
by Steve
1 24
Diesel conversion?
Just for Cuts
Yesterday 10:59 AM
Today 06:08 PM
by Just for Cuts
4 96
Kawasaki Control Assembly
rsanchez1203
Today 04:21 PM
Today 06:05 PM
by Just for Cuts
6 72
stubbon people
Bradcook21
02-16-2015 04:25 PM
Today 05:56 PM
by Steve
45 1,426
What's include in a bid?
ppl
Yesterday 01:19 PM
Today 05:53 PM
by Steve
9 182
New Website
brian'slawncare
03-01-2015 06:35 PM
Today 05:48 PM
by Steve
8 150
How do YOU charge your...
Hard-Body lawn & garden
Yesterday 09:28 PM
Today 05:44 PM
by Steve
1 53
New Lawn Care Business
S&Z Lawncare
Yesterday 04:13 PM
Today 05:39 PM
by Steve
3 97
My Newborn son
avetslawncare
02-27-2015 01:07 PM
Today 05:23 PM
by joshlawncare
7 155
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Today 02:50 PM
by ExtremeLawncareServices
14 2,036
rock salt
Bradcook21
02-24-2015 11:17 AM
Today 01:26 PM
by jrs.landscaping
30 631
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
Today 10:38 AM
by brian'slawncare
9 797
pros and cons on...
Wolf4dk
Yesterday 12:26 AM
Yesterday 10:14 PM
by ExtremeLawncareServices
6 129
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 08:32 PM
by Bradcook21
7 269
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
Yesterday 04:57 PM
by Steve
5 367
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
Yesterday 04:45 PM
by Steve
5 655
Online Estimator
acrajchel
03-01-2015 05:58 PM
Yesterday 03:50 PM
by Steve
3 108
How to obtain more...
winkie61
02-17-2015 08:31 AM
Yesterday 11:05 AM
by nwgirl
4 591
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Yesterday 10:44 AM
by ExtremeLawncareServices
16 670
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 623
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,859
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,791
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 542
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 144
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 137
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 159
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 495
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,828
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 269
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 259
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,882
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 710
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 682
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 303
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 303
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 256
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 279
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 280
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 450
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 667
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 317
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 652
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 532
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,707
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 450
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,250
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 372,307
» Popular Tags
2wd 4wd apartment complex bark blades blowout bob villa collections commercial curb appeal services demonstration edging employee problems facebook first truck flyers free advertising gopherhaul grass gravely growing a lawn care business hardscapes hills hiring how to hydraulic landscape landscape services landscaping training lawn aeration lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing more customers business mr dave new business new mower ordinance past due patio install per hour charge podcast profit on employee push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shreaded small engine repair sq ft sulky tractor auger trailer mate pro trimmer rack truck new used landscape walk behind web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:24 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:24 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy