Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Beginner Questions


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2013, 07:59 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default Beginner Questions

Hey everyone, I've been looking over the forum alot and I haven't come across these questions, so I want to ask them and get some opinions for my own knowledge. First Question: If a customer calls and needs to postpone their scheduled service, should you charge them an Inconvenience Service Fee or some type of fee for this? Second Question: If the customer wants to reschedule their mowing from needing to postpone it should you charge them an additional fee on top of their mowing price to mow it off schedule if you can? Third Question: What should you tell a customer who wants their property mowed but there is excessive pet waste?

I haven't seen much discussion on these subjects, so I needed to ask them and see what others do in these circumstances. I can't learn unless I ask, and as I've said I'm trying to learn everything I can. More questions will pop into my head eventually and I'll be asking more. LOL
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2013, 08:22 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Reply With Quote
  #3  
Old 03-18-2013, 08:50 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Yeah I met for it to be one question and only have two questions but I didn't edit it before I posted, but thanks for your input.
Reply With Quote
  #4  
Old 03-18-2013, 08:59 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

If you are looking to make a few extra bucks without having to do extra driving, offer the customer your service in picking up poop. Yeah kinda gross, but you are there, you don't want it on your wheels or shoes or god forbid you hit it with a trimmer and..... ewww, and they obviously are not taking care of it themselves.
As for pricing- per dog. You are handling crap (potentially). As with mowing, you figure out what you need to make per hour to turn a profit. I personally will not do anything for less than $60 per hour, even that is LOW (imo)
Throw the poop in with your clippings and dump as usual. You make them happy with no poop, you happy with no poop, and you just added a valuable service without any added travel time, wasted fuel.
Reply With Quote
  #5  
Old 03-18-2013, 10:41 PM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

Definitely tell them that the waste either needs to be picked up. I had it on my mower tire one day and loaded up and went to the next house. Needless to say we left poop on the driveway every foot or so and they did t even have dogs. They were pissed. Explain to your customers that the poop is unsanitary to you and your employees. When trimming it slings all over the place in your nose mouth and on you. You cannot accept the liability of you or a customer getting ill or a parasite from the doggy waste. They can pick it up themselves, or pay you 10 each dog to pick up the poop.

And I tell me customers your either scheduled EOW or EW. If you don't want your yard mowed the day its due it is moved to the next service date. If you want it mowed on a certain day for a party or whatever, I need 14 days notice to put you in schedule. Simple as that. You can't let your customers start that on you. It will be never ending. One day you will drive to there house, unload and now a strip or two and they will come out there yelling theybdont want it done. Then you have wasted all that time. I give my customers days, your yard is due Mondays, yours Tuesday. And so on. That's the way it goes. You can't revolve your business schedule around one customer.

Try to group your customers close to each other on the same day. Give your longest running customers first choice if possible.
Reply With Quote
  #6  
Old 03-19-2013, 10:55 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,511
Rep Power: 10
Steve has disabled reputation
Default

Quote:
And I tell me customers your either scheduled EOW or EW.
What is EOW or EW?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-19-2013, 04:23 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

every week, every other week?
Reply With Quote
  #8  
Old 03-19-2013, 08:03 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by MBLC View Post
every week, every other week?
I was thinking the same thing Steve, thanks for explaining that MBLC.
Reply With Quote
  #9  
Old 03-19-2013, 08:35 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

If they say they want a 10-day schedule, or "I'll call when it needs cut", run away!

Weekly, or biweekly. That's it.
(And biweekly accounts suck for the most part)
Reply With Quote
  #10  
Old 03-19-2013, 10:20 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

Dear lord if they are biweekly jack the heck outta that price!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lots of beginner questions.. One man servicing tomustang Starting a lawn care business. 16 05-15-2009 09:12 PM
Beginner Mistakes Steve Starting a lawn care business. 3 01-08-2007 08:02 PM
Beginner Mistakes Steve Starting a lawn care business. 0 12-13-2006 10:38 AM
Beginner Mistakes Steve Starting a lawn care business. 0 12-11-2006 04:19 PM
Beginner Mistakes Steve Starting a lawn care business. 1 12-06-2006 08:35 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Leaf Box & Loader Set...
ringahding1
Yesterday 06:20 AM
Today 06:51 PM
by Matther777
4 156
Pda
stevef1201
10-18-2014 02:05 PM
Today 04:49 PM
by WesleySnips
3 261
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
Today 01:47 PM
by The Hunter
3 419
Dealing With Gas Can...
Mr. Mow
Yesterday 01:41 PM
Today 01:39 PM
by Steve
5 167
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Today 01:33 PM
by Steve
9 730
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Today 01:27 PM
by Steve
6 356
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Today 01:23 PM
by Steve
3 328
Hi Steve From West...
Mr. Mow
Yesterday 01:59 PM
Today 01:19 PM
by Steve
1 103
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
Today 01:17 PM
by Steve
9 266
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 08:51 AM
by ringahding1
12 1,466
first year update
cmdlawncare
08-12-2014 05:41 PM
Today 07:47 AM
by ringahding1
4 1,287
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 01:36 PM
by Mr. Mow
16 613
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 01:26 PM
by stevef1201
11 462
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 01:19 PM
by ExtremeLawncareServices
158 11,311
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 01:04 PM
by SGL1
4 224
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,770
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,277
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 187
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 260
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 704
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,150
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 441
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 279
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 625
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 926
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,280
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 658
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,031
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 373
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,467
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,486
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,567
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 509
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 672
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 506
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 858
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,491
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 820
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,633
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,047
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 952
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 595
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 584
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,117
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,994
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,631
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 836
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 815
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 895
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 710
» Popular Tags
2wd 4x4 aerocore auger billy goat brushcutter bush care charge deliquentaccounts equipment rental exmark ferris foreman four wheel drive fundraiser gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf removal lighting lighting brass outdoor lights marketing mr dave mulch mulch estimate new buisness ordinance podcast promotion property management company pto redmax scag scripts search engine optimization seo shreaded small engine repair sprayer starting a business starting a lawn care business stihl sulky theft top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walk behind walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:19 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:19 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy