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cheap *** customers


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  #1  
Old 04-13-2013, 11:10 AM
Humberto Humberto is offline
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Default cheap *** customers

Ok everyone check this out..how come when a plumber or electrician comes to ur house charges you 70-80 bucks an hour gives the homeowner this huge bill and for the most part gets paid...But when a landscaper/lawn guy comes the homeowner and quotes 35 for the lawn and 35 to remove a 3foot hedge. The customer goes sure go ahead,and then when your done they go...but you were only here for just over an hour thats just ridiculous he said. He still paid me (cusin and a grutin) the whole timei guess he thought id be there for several hours..this is my first encounter. Im sure it wont be the last.Any body knows what i should do to avoid this next time??
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Old 04-13-2013, 11:49 AM
BLC7 BLC7 is offline
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Quote:
Originally Posted by Humberto View Post
Ok everyone check this out..how come when a plumber or electrician comes to ur house charges you 70-80 bucks an hour gives the homeowner this huge bill and for the most part gets paid...But when a landscaper/lawn guy comes the homeowner and quotes 35 for the lawn and 35 to remove a 3foot hedge. The customer goes sure go ahead,and then when your done they go...but you were only here for just over an hour thats just ridiculous he said. He still paid me (cusin and a grutin) the whole timei guess he thought id be there for several hours..this is my first encounter. Im sure it wont be the last.Any body knows what i should do to avoid this next time??
You're in this business to make money. He agreed on your price before you started. It doesn't matter how long it takes, and tell them that.

I just paid a tree removal business $200 bucks to cut up and remove a huge tree that had fallen in the yard.

It took them just over an hour to remove it.

It would have taken me days.


how long would it have taken your customer to mow, remove the shrub, and haul it off?

Probably more than the hour it took you. Sometimes you have to be blunt with folks.
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Old 04-13-2013, 02:14 PM
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The Cleaning Doctor The Cleaning Doctor is offline
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Take more Breaks.,.

What they are paying with plumbers is knowledge and tools. That is the same thing they are paying you for. Labor is only a minor portion of it. The problem is that people think they are only buying labor.
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Old 04-13-2013, 03:16 PM
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GreenBlue GreenBlue is offline
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Quote:
Originally Posted by Humberto View Post
Ok everyone check this out..how come when a plumber or electrician comes to ur house charges you 70-80 bucks an hour gives the homeowner this huge bill and for the most part gets paid...But when a landscaper/lawn guy comes the homeowner and quotes 35 for the lawn and 35 to remove a 3foot hedge. The customer goes sure go ahead,and then when your done they go...but you were only here for just over an hour thats just ridiculous he said. He still paid me (cusin and a grutin) the whole timei guess he thought id be there for several hours..this is my first encounter. Im sure it wont be the last.Any body knows what i should do to avoid this next time??
That's just the way people are, and this won't be the last customer you run into that's like this unfortunately. Just remember what you quote the customer and don't let them back you down very much on the price. Customers are always going to bulk at some of your prices, but you have to explain what they benefit from by hiring you to do the job they are wanting performed.
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Old 04-13-2013, 04:39 PM
stevef1201 stevef1201 is offline
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I saw a comic once, the home owner asked the electrician "Is this something I could do myself?"
The Electrician said "Sure, with 20 years of experience and about 50K worth of tools!"

I tell people that "Yes that seems high but, remember I also haul this crap away. The dumping fee is xxx, and it takes me another hour of work to get there and unload this crap."
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Old 04-14-2013, 08:48 AM
LawnBoy0311 LawnBoy0311 is offline
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Quote:
Originally Posted by Humberto View Post
Ok everyone check this out..how come when a plumber or electrician comes to ur house charges you 70-80 bucks an hour gives the homeowner this huge bill and for the most part gets paid...But when a landscaper/lawn guy comes the homeowner and quotes 35 for the lawn and 35 to remove a 3foot hedge. The customer goes sure go ahead,and then when your done they go...but you were only here for just over an hour thats just ridiculous he said. He still paid me (cusin and a grutin) the whole timei guess he thought id be there for several hours..this is my first encounter. Im sure it wont be the last.Any body knows what i should do to avoid this next time??
A lot of people can't do electical or plumbing work. So they hire someone.

But why do people hire us? BECAUSE THEY ARE LAZY!!!!! They can cut their own lawn, but they don't because of the usual looooooooooong list of reasons why they can't do it.

Landscaping is a seasonal job for most of us. I explain to them its pretty hard to mow lawns with snow on the ground.
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Old 04-14-2013, 10:20 AM
dpld dpld is offline
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plumbers and electricians have to be licensed and insured as well as their license can be revoked if they are not insured.
they also have to work as a apprentice for a few years and have to have sponsors that are licensed in order to take the exam.

i could be a garbage man with a few thousand dollars in the bank and one day decide that i want to be a landscaper and go out and buy a machine and trailer and such and bam, i am a landscaper.

i mean no disrespect to anyone but 3/4 of the people on this site have no clue as to what they are doing and have no prior experience and never worked for a landscape company and viola, they are landscapers.

we have printers, insurance salesman, teenagers and kids in grammar school that either lost their job and decided to start a business or just have visions of grandeur that they are gonna make the big time cutting lawns by passing out flyers with no insurance and don't even put their quotes in writing who think that they don't need to do so.

and you wonder why customers treat us the way they do.
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Old 04-14-2013, 11:01 AM
bruces bruces is offline
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Quote:
Originally Posted by dpld View Post
plumbers and electricians have to be licensed and insured as well as their license can be revoked if they are not insured.
they also have to work as a apprentice for a few years and have to have sponsors that are licensed in order to take the exam.

i could be a garbage man with a few thousand dollars in the bank and one day decide that i want to be a landscaper and go out and buy a machine and trailer and such and bam, i am a landscaper.

i mean no disrespect to anyone but 3/4 of the people on this site have no clue as to what they are doing and have no prior experience and never worked for a landscape company and viola, they are landscapers.

we have printers, insurance salesman, teenagers and kids in grammar school that either lost their job and decided to start a business or just have visions of grandeur that they are gonna make the big time cutting lawns by passing out flyers with no insurance and don't even put their quotes in writing who think that they don't need to do so.

and you wonder why customers treat us the way they do.
very well said .
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Old 04-14-2013, 04:22 PM
stevef1201 stevef1201 is offline
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The biggest reason is US. We don't do anything about the unlicensed, uninsured, and just plain illegal operators. If Bevis is not licensed, he is not paying taxes IRS TAX FRAUD, STATE TAX FRAUD, He has no insurance - leave a note with his customers that they will be held financially liable if Bevis damages some else's property, if some gets hurt, of if Bevis gets hurt. See Bevis spraying chemicals, REPORT HIM. Most states have a requirement to specially licensed or like in Florida 5000 dollar fine for the first offense, can go to jail for up to 10 years
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Old 04-14-2013, 07:31 PM
willshome willshome is offline
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You are not going to get rich MOWING almost anyone can do it and tools are very cheap. Things that make the best money take special skills or tools like.
stump grinding
tilling
aerating
dethatching
power washing
anything that needs a large truck
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