Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

When to mow, collect, when do they pay...etc...


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-05-2013, 01:06 PM
cuttingedgeron cuttingedgeron is offline
Member
 
Join Date: Sep 2012
Posts: 73
Rep Power: 3
cuttingedgeron is on a distinguished road
Default When to mow, collect, when do they pay...etc...

The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-05-2013, 01:17 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by cuttingedgeron View Post
The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
Reply With Quote
  #3  
Old 04-05-2013, 01:34 PM
tk4454 tk4454 is offline
Member
 
Join Date: Mar 2013
Posts: 62
Rep Power: 3
tk4454 is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
Reply With Quote
  #4  
Old 04-05-2013, 08:22 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 7
stevef1201 is on a distinguished road
Cool

Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying. I have only ben wrong about a hundred time, haha. I have 6 customers that have given me checks for the next 6 months. I had one guy who gave me a check for the year (at 145 a month).
Plan on having some of your customers stiff you, Just don't let em get into you too much
Reply With Quote
  #5  
Old 04-06-2013, 02:20 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by tk4454 View Post
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
I'm a small guy too. I'm a part timer. I work a full time job and do this after I get off work. I just don't bring it up to the customers at all....they ask to get the lawn cut and I say YES!!! I don't give details on the days I go or anything like that. This way I make up my own schedule. If some request a day,I just tell them its impossible....mother nature dictates when I can cut. They never argue with that.

For payments, I bill in advance. For example, April 1st I send invoices out for May. They are due April 20th. I don't have to wait for payments or double back to customers because they forgot to leave a check for me.
Reply With Quote
  #6  
Old 04-08-2013, 01:55 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,246
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying.
Do you size up their financial situation or how do you go about figuring which payment method to suggest to them. Also, what is your take on why not one method?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-08-2013, 02:19 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

1. Have the clients pay you in advance with post-dated checks, and agree to deposit them on the dates you outline in your contract (if you have one). Offer no refunds on checks that have been deposited. Clients who want to cancel can simply cancel the check(s) that you have not deposited. Win-Win.

2. Show up every week, never every second week no matter what.. I wont get into why, because I'm lazy right now........ You choose the weekday you will arrive, but make it consistent throughout the season, e.g.: You show up to client_1's house every Monday.

3. Collect the post-dated checks in person. Don't let them mail the checks to you, or you'll be waiting for years. Don't use PayPal unless all of your clients have the same price.

As far as I know, PayPal has an option to let the client decide what amount to enter, which could cause problems, e.g.:

"I know you charge $150, but I put $149... I hope that's ok".
"I know you charge $150, but I only put $25. I'll put another $25 next month".
"I paid for half now, I'll pay the other half when you finish the work".


Make your life easy from the start, or else you'll be spending all of your time, and even weekends chasing your clients for their payments.

Be strict.
Reply With Quote
  #8  
Old 05-18-2013, 08:46 AM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default

So far all of my clients are cash or chk at time of service except:

I have 1 who mails it - takes about 5 days even though we both live in the same town!

I have 1 who gets the service 2 times month and pays the whole amount on the last service of the month.

I have 1 who paid for 4 services in advance.

I have 1 who will possibly stiff me, but you know I will NEVER let that happen again lol
Reply With Quote
  #9  
Old 05-18-2013, 08:33 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Mow when it works best for you.
You can accommodate SOME people, but not all.

I collect at time of service for 90% of mine.
And by that I do NOT mean that I "wait around" to be paid. If you do, you are losing money every minute you stand there waiting for them to answer the door.
My favorite are the old ladies who answer the door and THEN have to go write out the check. You know, because it just might be DIFFERENT this week.
HAVE YOUR FREAKING CHECK READY!!!
(I only have one person like this - she will probably be gone by next season)

I also make it known that they may pre-pay, as it may be more convenient. Prepayment for at least two cuts is what I ask.

I only "bill" a few people, but they are the trustworthy ones.



Mostly, this is where I get paid...



Reply With Quote
  #10  
Old 05-30-2013, 12:37 PM
Von Bobbeh's Avatar
Von Bobbeh Von Bobbeh is offline
Senior Member
 
Join Date: Apr 2012
Posts: 166
Rep Power: 4
Von Bobbeh is on a distinguished road
Default

I get paid via door mat, some prepaid, some pay cash after X amount cuts (local only) and mostly I send out bills at the end of the month.

However cleanups and large projects I bill immediately afterwords and if my gut says they need to pay half upfront, they pay half upfront!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What do You collect tax on? Cole's Yard Works General Talk 6 09-19-2012 11:14 AM
What tools do LCO's use to collect payment from deadbeats? w0283767 Starting a lawn care business. 5 05-16-2012 12:45 PM
Business Owner and collect unemployment? rob8804 Starting a lawn care business. 6 08-05-2010 03:15 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
what's the big deal...
Tony317
Today 02:19 PM
Today 02:19 PM
by Tony317
0 19
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
Today 01:44 PM
by jrs.landscaping
6 137
mowing pic
joshlawncare
Today 12:34 PM
Today 12:34 PM
by joshlawncare
0 26
Total yard rehab
SGL1
04-23-2015 03:59 PM
Today 12:31 PM
by joshlawncare
5 115
Lawn Care Service in...
Friscobob
Yesterday 03:33 PM
Today 05:35 AM
by Sprinkler Buddy
2 65
New company in Michigan
SEM
Yesterday 09:27 PM
Today 05:26 AM
by Sprinkler Buddy
1 42
Newb Question - Multiple...
DependiLawn
Yesterday 11:36 PM
Yesterday 11:36 PM
by DependiLawn
0 33
maintandlawndispatch...
SGL1
04-21-2015 03:31 PM
Yesterday 04:42 PM
by Steve
9 209
Thoughts on Undocumented...
element009
09-25-2011 11:08 AM
04-23-2015 09:32 PM
by Chilehead
56 15,498
Hello Everyone
DesignsByBnC
04-22-2015 04:07 PM
04-23-2015 02:19 PM
by DesignsByBnC
2 85
The upcoming rainy...
5StarLawnscaping
04-21-2015 01:22 PM
04-23-2015 12:54 PM
by Steve
7 185
color fliers?
holymoly
04-18-2015 02:32 PM
04-23-2015 12:50 PM
by Steve
12 347
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
04-22-2015 07:04 PM
by Just for Cuts
59 2,516
WARNING! Especially to...
SC93
04-19-2015 12:05 PM
04-22-2015 01:39 PM
by Steve
14 416
Could be great news for...
SC93
04-14-2015 11:06 PM
04-22-2015 01:28 PM
by Steve
15 501
quick pic
joshlawncare
04-14-2015 07:49 PM
04-21-2015 05:01 PM
by joshlawncare
4 329
Got Inspected today
swstout
08-09-2010 10:31 PM
04-21-2015 03:53 PM
by SGL1
10 3,984
Smoked my first belt!
SGL1
04-20-2015 08:46 PM
04-21-2015 03:28 PM
by SGL1
4 159
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
04-21-2015 12:47 PM
by Steve
25 1,007
lawn care business...
holymoly
04-18-2015 02:56 PM
04-21-2015 06:18 AM
by holymoly
3 249
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
04-21-2015 03:18 AM
by ExtremeLawncareServices
57 5,243
landscape insurance
clarkslawn
03-30-2015 10:14 PM
04-20-2015 10:02 PM
by SGL1
4 468
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
04-20-2015 08:20 PM
by avetslawncare
27 5,663
weed
avetslawncare
04-16-2015 07:56 PM
04-20-2015 01:08 PM
by Steve
4 258
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
04-19-2015 08:49 PM
by Chilehead
17 598
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-19-2015 09:21 AM
by KJ90
8 1,006
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
04-19-2015 05:26 AM
by RSE
22 1,010
Hustler Raptor
SGL1
04-13-2015 09:27 PM
04-18-2015 07:53 AM
by SGL1
15 516
is craiglist good to...
JBENI
04-16-2015 11:11 AM
04-17-2015 10:25 PM
by Wolf4dk
11 413
Am I missing something...
googus
04-11-2015 06:33 PM
04-17-2015 08:01 PM
by avetslawncare
10 540
Hello
sonny54
04-16-2015 09:49 PM
04-17-2015 03:10 PM
by Steve
1 201
Unreal
Chilehead
04-09-2015 09:12 PM
04-17-2015 08:27 AM
by Chilehead
11 566
starting a lawn care...
JBENI
04-14-2015 09:03 AM
04-17-2015 08:03 AM
by JBENI
14 547
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,366
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 253
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 8,052
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 239
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 270
Contact last years...
googus
01-28-2015 08:13 AM
04-15-2015 12:54 PM
by SC93
7 1,271
trying to sign up for...
JBENI
04-14-2015 10:20 AM
04-14-2015 12:11 PM
by Steve
1 736
Charging customers for...
Hard-Body lawn & garden
04-14-2015 07:34 AM
04-14-2015 10:35 AM
by Steve
1 303
New member
Jdlandscaping,LLC
04-11-2015 03:24 PM
04-14-2015 05:45 AM
by Jdlandscaping,LLC
2 332
hello
oasis_greenscapes
04-01-2015 06:18 PM
04-13-2015 12:03 PM
by Steve
8 572
New Member
Greenturion
04-11-2015 02:00 PM
04-13-2015 11:59 AM
by Steve
1 294
Client with...
OldSalt
04-07-2015 09:47 PM
04-13-2015 11:57 AM
by Steve
8 521
Getting rid of "mulched...
Mr. Mow
04-12-2015 04:21 PM
04-13-2015 11:26 AM
by biglee
3 331
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
04-13-2015 11:11 AM
by biglee
7 445
Billing methods
jcurr33
03-26-2015 01:33 PM
04-13-2015 11:07 AM
by biglee
15 949
Landscape Fabric
CurbAppeal1
04-10-2015 03:58 PM
04-13-2015 08:02 AM
by Chilehead
4 376
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
04-12-2015 04:27 PM
by Mr. Mow
17 4,018
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blades bush contract help deliquentaccounts design ditches door hangers employee problems equipment rental estimate ferris flyers foreman free advertising google growing a lawn care business hiring husqvarna jobs john deere quik trac landscape services lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mr dave mulch new business per hour service pricing pto push versus ride running a business secrets to landscaping sell the vision seo shell small engine repair snow plowing square foot starting a lawn care business steep lawns sulky theft toro toro grand stand trailer tree trimmer rack up sell employee web design website website design winterization www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:23 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:23 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy