Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Residential Contracts


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #21  
Old 04-04-2013, 11:50 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by ratchetmaster2 View Post
Exactly my question.
I feel that residential contracts would be so much more damaging to my cash flow than helping it. People hate being locked in with a contract, I know I do.

Besides, them signing a contract doesn't make it impossible for you to get stiffed on payment. A customer can still call their bank and cancel a check or credit card payment. Then you'll say "but then I have evidence to take to court". You ain't going to court either way, pal. With or without a contract, it's $30. Losing $30 after making $3000 is the cost of doing business.
Ok, I have to ask this question then - how do you avoid having the potential of non-paying customers? Besides "taking care of them" and "doing a good job".
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #22  
Old 04-05-2013, 12:38 AM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 3
Grass Doctor is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by GreenBlue View Post
Ok, I have to ask this question then - how do you avoid having the potential of non-paying customers? Besides "taking care of them" and "doing a good job".
its call cancelation fee. mine its 50.00 bucks
Reply With Quote
  #23  
Old 04-05-2013, 12:42 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by GreenBlue View Post
Ok, I have to ask this question then - how do you avoid having the potential of non-paying customers? Besides "taking care of them" and "doing a good job".
I've never ever been stiffed. In doing this for 3 years now, I've always gotten paid. Not saying it was always easy. But I've never had a person not pay me for a service at their house.
YOU KNOW WHERE THEY LIVE!! I always say that as a joke. "yeah, paying me after the job is done is how I usually do it. I know you're good for it, I know where you live after all haha"
Does anyone stiff the plumber? the electrician? How about the HVAC guy? No, because they know where you live. I'm not implying that as a threat, but still.
If you're that scared of losing $30, then I think you're in the wrong business. I'm not saying it's ok, at all, but every business loses money from non-paying customers. You think nobody has dined-and-dashed at a restaurant before? Ever heard of uh...shoplifting? How about a foreclosure, ever heard of one of those? It is the cost of doing business, you canNOT eliminate risk. You can minimize risk, but contracts, I feel, are not the way to do it.

Besides the feeling of suffocation from a contract, there are other problems. Like I said, a person can STILL stop payment and screw you.
You know what the problem is? Customers are more likely to steal/not pay if they see it as a faceless corporation. "oh, it's ok to steal from Wal-mart, they make billions, losing $50 won't affect them". By forcing customers to sign a contract, you are looking more and more like a faceless, ruthless, humanless corporation.
You know why nobody has screwed me? Because I'm a 18 year old kid busting his *** trying to make money.
Why don't you have some trust? After all, the customer is trusting YOU on their property. Trusting YOU to spray chemicals where their family and pets live. I know some people are pure scumbags, but what happened to innocent until proven guilty? Give a little, and you'll get farther.

Last edited by ratchetmaster2; 04-05-2013 at 12:44 AM.
Reply With Quote
  #24  
Old 04-05-2013, 01:05 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

You know the big guys are gonna come in here, slap you around, and tell you to stop fooling around with residential accounts anyway. "there's no money in 'em", you know.

Do what you feel is best. I'm trying to have an educated argument here: Are residential contracts beneficial or not?

I'm saying that they aren't, and your defense isn't holding up too well. You're only argument point is "I don't wanna get screwed on payment (oh, and doggy poopoo)"
Reply With Quote
  #25  
Old 04-05-2013, 06:13 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by ratchetmaster2 View Post
You know the big guys are gonna come in here, slap you around, and tell you to stop fooling around with residential accounts anyway. "there's no money in 'em", you know.

Do what you feel is best. I'm trying to have an educated argument here: Are residential contracts beneficial or not?

I'm saying that they aren't, and your defense isn't holding up too well. You're only argument point is "I don't wanna get screwed on payment (oh, and doggy poopoo)"
A lot of the "big guys" are actually going back to residential. Higher profit margins. Majority of commercial properties take the cheapest bid....so be prepared to lose because someone will come in cheaper. Ask DPLD (Where are you??????). He does a ton of commercial and I think I remember him saying he was going back to residential.

Greenblue, you've got a lot to learn my friend. How old are you and your buddy? When did you come up with this genius plan to start a business? A contract will not make people pay. It's an agreement between you and the customer on the services your going to perform. You can write all the fine line crap in there all you want....it doesn't mean they have to do it. Think of it this way.....you cut my grass for $150 a month. After the first month, I don't pay you. You take me to court and after all the fee's and legal battle, you had to pay just as much if not more in court costs. It's up to the judge who wins.

An easy way of not getting stiffed is to bill in advance. Cell phone carriers do the same thing.

The reason for my question of pro's vs con's was to see if you thought out your plan. Good luck with your business, I wish you the best.
Reply With Quote
  #26  
Old 04-05-2013, 09:18 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Exactly. The court costs.
You're scared of losing some money, so you want your customers to sign a contract.
Think about all the money you're going to lose by making them sign a contract. Most customers will say "no thanks, I'll find someone else".
Reply With Quote
  #27  
Old 04-05-2013, 09:45 AM
mac83's Avatar
mac83 mac83 is offline
Member
 
Join Date: Sep 2011
Location: columbia Tn
Posts: 49
Rep Power: 4
mac83 is on a distinguished road
Default

just my 2 cents.... this is the reason that i do ( Pay me then i Mow )

i do not do ( Monthly Billing )
I do not do ( Weekly Billing )

When i Pull i Check my customers ( Door Mat ) or hidden location for my payment ...

if it is there then i mow and so on

if no payment is there i call my customer to let them know that they forgot to leave payment and either i get i dont need lawn care this week or can you mow later in the day when i get home

i only do ( contracts ) for commerical accounts or Real estate agents

no contracts for Res. accounts
__________________
Stihl FS 110-R
Stihl FS 85
Stihl FS 55
48" Lesco Walk-behind
22" Push Mower
Husk. Back-Pack-Blower
7'x12' Open Trailer With DoveTail



Website: http://mcnicholscontracting-tn.com
Reply With Quote
  #28  
Old 04-05-2013, 10:28 AM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
A lot of the "big guys" are actually going back to residential. Higher profit margins. Majority of commercial properties take the cheapest bid....so be prepared to lose because someone will come in cheaper. Ask DPLD (Where are you??????). He does a ton of commercial and I think I remember him saying he was going back to residential.

Greenblue, you've got a lot to learn my friend. How old are you and your buddy? When did you come up with this genius plan to start a business? A contract will not make people pay. It's an agreement between you and the customer on the services your going to perform. You can write all the fine line crap in there all you want....it doesn't mean they have to do it. Think of it this way.....you cut my grass for $150 a month. After the first month, I don't pay you. You take me to court and after all the fee's and legal battle, you had to pay just as much if not more in court costs. It's up to the judge who wins.

An easy way of not getting stiffed is to bill in advance. Cell phone carriers do the same thing.

The reason for my question of pro's vs con's was to see if you thought out your plan. Good luck with your business, I wish you the best.
As I have said before this will be my first lawn service, I don't know all the in's and the out's, I'm trying to make decisions based on what others have done and been successful with. I am 28 and my best friend and business partner is 21. Its very confusing though when you hear of someone doing something, so you think its a good idea and then someone else says no you don't want to do that because blah blah blah. I am not afraid of losing $30, I've tried to learn what I can on here and tried to get good advice on different things, most have given me good advice. I'm just wanting to do what I can. I'm not trying to get treated like an idiot or like I'm stupid, this type of business I have never had before so I only know what I read on here and then see people doing where I live. If everyone noticed I said this was a contract I was working on and "considering" it doesn't mean that I planned on using it, maybe I should have made that more clear, that's why I asked for advice and suggestions.

Last edited by GreenBlue; 04-05-2013 at 10:36 AM.
Reply With Quote
  #29  
Old 04-05-2013, 12:52 PM
mac83's Avatar
mac83 mac83 is offline
Member
 
Join Date: Sep 2011
Location: columbia Tn
Posts: 49
Rep Power: 4
mac83 is on a distinguished road
Default

the best thing to do ( IMO ) is just read what has been posted / and try certain ways out and when you figure out which way works best for you buddy stick with that one and you should be ok .. Good luck
__________________
Stihl FS 110-R
Stihl FS 85
Stihl FS 55
48" Lesco Walk-behind
22" Push Mower
Husk. Back-Pack-Blower
7'x12' Open Trailer With DoveTail



Website: http://mcnicholscontracting-tn.com
Reply With Quote
  #30  
Old 04-05-2013, 02:28 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by GreenBlue View Post
As I have said before this will be my first lawn service, I don't know all the in's and the out's, I'm trying to make decisions based on what others have done and been successful with. I am 28 and my best friend and business partner is 21. Its very confusing though when you hear of someone doing something, so you think its a good idea and then someone else says no you don't want to do that because blah blah blah. I am not afraid of losing $30, I've tried to learn what I can on here and tried to get good advice on different things, most have given me good advice. I'm just wanting to do what I can. I'm not trying to get treated like an idiot or like I'm stupid, this type of business I have never had before so I only know what I read on here and then see people doing where I live. If everyone noticed I said this was a contract I was working on and "considering" it doesn't mean that I planned on using it, maybe I should have made that more clear, that's why I asked for advice and suggestions.
Get out of "business owner" mode. Don't think of money, don't think of how people will screw you over, don't think of anything related to costs or your business.

After that is all said and done, put yourself in the customers shoes. Afterall, they are the ones who pay your salary. What would you look for in a company? How would you like to be billed? Would you sign a contract with a guy you don't know? Think of what you'd expect from a lawncare company.

When you have your idea, do that! Tweak it a bit here and there. Last year I billed out at the end of the month. I changed it this year to advance billing from suggestions of guys on here. Your first year won't be perfect, but try out different things and stick with what works the best.

You can't do what everyone on here suggests. Just like quotes,estimates, etc...we all live in different area's. Everyone here is different.

You also made no mention of "thinking of using a contract". Your original post was about using a contract for billing a flat rate.

I understand your trying to learn. We all were at one point. Heck I still am! You and I are actually the same age. But if I told you to jump off a bridge, would you do it?? Think CUSTOMERS FIRST.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
3/4 Acre Residential lxarth Online Lawn Care Estimator - Help me bid this job 16 06-25-2012 06:03 PM
Residential or Commercial??? mortonslawn Starting a lawn care business. 10 10-26-2010 07:07 PM
commercial vs residential Floridajoe Lawn Maintenance / Lawn Renovation 18 06-05-2010 02:24 AM
My area is FULL of residential! Travor Starting a lawn care business. 14 08-10-2009 02:48 PM
Commercial vs. Residential musician/lawnman General Business Discussions 40 07-04-2008 08:54 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Today 05:57 PM
by TRV
12 1,423
leaf removal
Double J LLC
10-03-2014 05:24 PM
Today 04:35 PM
by achri12
26 2,632
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Today 04:29 PM
by achri12
3 8,613
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Today 10:27 AM
by kslawn
6 431
Happy Thanksgiving!
Steve
Today 09:48 AM
Today 09:48 AM
by Steve
0 28
Say Hello !!!
Steve
03-19-2007 12:18 PM
Yesterday 10:30 PM
by Just Cuts
1,194 349,041
Contract or no contract?
TRV
11-20-2014 09:18 PM
Yesterday 09:23 PM
by stevef1201
5 297
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Yesterday 09:16 PM
by stevef1201
9 358
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Yesterday 07:32 PM
by ExtremeLawncareServices
4 459
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:22 PM
by ExtremeLawncareServices
178 14,320
Pics for website
tbtigers03
11-21-2014 05:40 PM
Yesterday 12:12 PM
by Just for Cuts
5 256
Hi from IL
steveinil
11-25-2014 02:07 PM
Yesterday 11:21 AM
by Steve
1 85
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
Yesterday 11:20 AM
by Steve
1 87
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Yesterday 11:19 AM
by Steve
18 670
Peco Bagger
AGPS
11-18-2014 02:20 PM
Yesterday 10:58 AM
by Steve
10 416
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 10:57 AM
by Steve
22 6,312
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
Yesterday 10:40 AM
by Steve
14 476
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 238
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,282
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 708
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 371
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 598
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 199
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,055
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 597
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,968
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,543
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,278
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 863
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 638
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 560
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 396
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,481
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 338
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 606
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,691
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,815
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,999
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,783
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 520
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 727
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 412
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 473
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,428
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 686
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 590
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 385
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 403
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 669
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 447
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying bid billy goat brushcutter blades bush charge christmas decorating deliquentaccounts ditches employee problems estimate ferris first truck foreman georgia gopherhaul growing a lawn care business hiring how much to charge how to hydraulic installation introduction landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo marketing mechanic monthly mulch mulch price new business new mower ordinance per hour charge podcast profit on employee pto reo running a business scag v-ride shreaded snow snow plowing starting a business start up lawn care business steep lawns steve stihl toro toro grand stand trailer trailer mate pro truck new used landscape walk behind walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:02 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:02 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy