Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

...and...here come the Easter calls!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-28-2013, 09:35 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default ...and...here come the Easter calls!

Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-28-2013, 09:45 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Yep someone just called for the same. I have a few voicemails to answer but I suspect its the usual spam.

Its really annoying people do this. It doesnt matter the season or holiday.

I been sitting around doing tune ups and painting plows. Now they want to call with no time left.
Reply With Quote
  #3  
Old 03-28-2013, 10:31 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,511
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-28-2013, 11:38 PM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
No, I didn't market for this holiday in particular. I didn't even think of it, but that's a very good idea. This year, I wasn't really sure if Easter would be 30F with snow, or 65F. Like Sect said, it's just someone who is scrambling last minute before a holiday, it happens for all of them.

I went and did the estimate for this particular caller. The woman had a beautiful house and nice landscaping. Probably a 1/3 acre lot with 5 ft. wide beds around the entire perimeter of the property. Of course, full of weeds, leaves, and twigs.

She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.

Then she says "oh, I want to keep it under $100". As soon as she said that, in my head I thought "ok..seems like we're done here".
Not to be all high and mighty, but she isn't first in line. I'd rather do other work for people that realize they called last minute and plan to compensate appropriately.
Reply With Quote
  #5  
Old 03-29-2013, 12:05 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

If $100 is for blwong out the beds and baging it in the yard, sounds good. To clean it up.... pass. I don't even call people like that back. Don't even think about it. I tell them politely that I think they would be better off calling Juan or Pedro or picking them up at home depot. That I do not put my name of halfway done work. Bottom line. Its unprofessional being a hard ***. But have you ever put up a game camera during a job on a busy street of a subdivision and left it there 7 days after finishing?

You would be surprised how many people come look. If you spend any time over there anyone who has ever thought to call you will go inspect your work at any house they saw you at when home owner is not home. Would that $100 sell you to another client t if they saw what it was after you did the measly $100 in work?
Reply With Quote
  #6  
Old 03-29-2013, 12:18 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.

I checked out a guys yard. He cleaned the back and sides and just needed the front done. So I'm already thinking its going to be a small job and a waste of my saturday. I get there the front is pretty damn big and thats where the trees are. I told him $350 and I need to know by friday.

I picked up a gutter job today too. This guy pretty much over budgeted himself by wanting top of the line guards. He chose the ones that go for $1 a ft(1.50 marked up). I wont be doing that till next week when hopefully things pick up.
Reply With Quote
  #7  
Old 03-29-2013, 12:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,511
Rep Power: 10
Steve has disabled reputation
Default

Quote:
She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.
With this in mind, how do you feel you might handle future situations? Could you tell her your $250 price first and point out what she will get? Then maybe if she balks, say well I could do this, this, and this for $X?

Or what is your view?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-29-2013, 01:09 PM
wandfsmall wandfsmall is offline
Senior Member
 
Join Date: Sep 2010
Posts: 925
Rep Power: 5
wandfsmall is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
We have the same problem with spring service, marketing does not seem to help, you can convince some of your regular customers into planning ahead but for the most part you will always have a good number of people that wait till the last min and wonder why you are backed up.
__________________
I am the owner of www.AllOutdoorParts.com an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at www.facebook.com/alloutdoorparts
Reply With Quote
  #9  
Old 03-29-2013, 05:06 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I attempted to do a clean up today but the transfer stations were closed. I loaded up one load, cut down 4 hedges, removed the stumps, remove a pond liner, filled it with top soil, but I have to wait till monday to dump the other 2 truck loads of leafs. The lady had no problem paying today.
Reply With Quote
  #10  
Old 03-30-2013, 08:48 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.
Asking that question hasn't really given me a problem. The woman already had $100 in her head. Even before calling me for the first time.
Before she told me $100, if I spit out "My estimate is $250 for all this", she would have said "I was thinking more like $100". Then I would have left.

I know you're just going to say "you have to sell yourself", but either way she wasn't interested in spending more than ~$100. No matter when or if I told her $250. I ended up doing about 3 hours work for $150 at her house, only because she promised future work with the mulch (probably end up being ~5yards of mulch, so I'm happy about that). I actually did a damn good job with weeding, getting all the leaves out, trimming up fountain grasses that hadn't been maintained, etc.
$150 for my Friday morning isn't bad. I'll take that, especially after struggling to make $500 a month through the winter. And she seems VERY connected with the community.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Happy Easter swstout General Talk 1 04-04-2010 04:32 AM
Easter Marketing ideas Steve Lawn Care Marketing & Post your marketing material for review! 1 04-12-2009 07:54 PM
No calls MacTrina General Talk 5 10-02-2008 02:18 PM
Easter time promotion idea Steve Lawn Care Marketing & Post your marketing material for review! 2 04-11-2007 12:35 AM
Easter upsell ideas? Steve General Business Discussions 0 03-28-2006 09:01 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Leaf Box & Loader Set...
ringahding1
Yesterday 06:20 AM
Today 06:51 PM
by Matther777
4 156
Pda
stevef1201
10-18-2014 02:05 PM
Today 04:49 PM
by WesleySnips
3 261
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
Today 01:47 PM
by The Hunter
3 419
Dealing With Gas Can...
Mr. Mow
Yesterday 01:41 PM
Today 01:39 PM
by Steve
5 167
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Today 01:33 PM
by Steve
9 730
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Today 01:27 PM
by Steve
6 356
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Today 01:23 PM
by Steve
3 328
Hi Steve From West...
Mr. Mow
Yesterday 01:59 PM
Today 01:19 PM
by Steve
1 103
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
Today 01:17 PM
by Steve
9 266
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 08:51 AM
by ringahding1
12 1,466
first year update
cmdlawncare
08-12-2014 05:41 PM
Today 07:47 AM
by ringahding1
4 1,287
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 01:36 PM
by Mr. Mow
16 613
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 01:26 PM
by stevef1201
11 462
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 01:19 PM
by ExtremeLawncareServices
158 11,311
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 01:04 PM
by SGL1
4 224
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,770
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,277
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 187
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 260
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 704
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,150
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 441
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 279
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 625
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 926
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,280
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 658
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,031
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 373
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,467
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,486
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,567
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 509
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 672
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 506
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 858
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,491
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 820
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,633
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,047
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 952
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 595
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 584
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,117
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,994
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,631
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 836
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 815
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 895
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 710
» Popular Tags
2wd 4x4 aerocore auger billy goat brushcutter bush care charge deliquentaccounts equipment rental exmark ferris foreman four wheel drive fundraiser gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf removal lighting lighting brass outdoor lights marketing mr dave mulch mulch estimate new buisness ordinance podcast promotion property management company pto redmax scag scripts search engine optimization seo shreaded small engine repair sprayer starting a business starting a lawn care business stihl sulky theft top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walk behind walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:16 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:16 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy