Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

...and...here come the Easter calls!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-28-2013, 09:35 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default ...and...here come the Easter calls!

Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-28-2013, 09:45 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Yep someone just called for the same. I have a few voicemails to answer but I suspect its the usual spam.

Its really annoying people do this. It doesnt matter the season or holiday.

I been sitting around doing tune ups and painting plows. Now they want to call with no time left.
Reply With Quote
  #3  
Old 03-28-2013, 10:31 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-28-2013, 11:38 PM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
No, I didn't market for this holiday in particular. I didn't even think of it, but that's a very good idea. This year, I wasn't really sure if Easter would be 30F with snow, or 65F. Like Sect said, it's just someone who is scrambling last minute before a holiday, it happens for all of them.

I went and did the estimate for this particular caller. The woman had a beautiful house and nice landscaping. Probably a 1/3 acre lot with 5 ft. wide beds around the entire perimeter of the property. Of course, full of weeds, leaves, and twigs.

She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.

Then she says "oh, I want to keep it under $100". As soon as she said that, in my head I thought "ok..seems like we're done here".
Not to be all high and mighty, but she isn't first in line. I'd rather do other work for people that realize they called last minute and plan to compensate appropriately.
Reply With Quote
  #5  
Old 03-29-2013, 12:05 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

If $100 is for blwong out the beds and baging it in the yard, sounds good. To clean it up.... pass. I don't even call people like that back. Don't even think about it. I tell them politely that I think they would be better off calling Juan or Pedro or picking them up at home depot. That I do not put my name of halfway done work. Bottom line. Its unprofessional being a hard ***. But have you ever put up a game camera during a job on a busy street of a subdivision and left it there 7 days after finishing?

You would be surprised how many people come look. If you spend any time over there anyone who has ever thought to call you will go inspect your work at any house they saw you at when home owner is not home. Would that $100 sell you to another client t if they saw what it was after you did the measly $100 in work?
Reply With Quote
  #6  
Old 03-29-2013, 12:18 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.

I checked out a guys yard. He cleaned the back and sides and just needed the front done. So I'm already thinking its going to be a small job and a waste of my saturday. I get there the front is pretty damn big and thats where the trees are. I told him $350 and I need to know by friday.

I picked up a gutter job today too. This guy pretty much over budgeted himself by wanting top of the line guards. He chose the ones that go for $1 a ft(1.50 marked up). I wont be doing that till next week when hopefully things pick up.
Reply With Quote
  #7  
Old 03-29-2013, 12:19 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Quote:
She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.
With this in mind, how do you feel you might handle future situations? Could you tell her your $250 price first and point out what she will get? Then maybe if she balks, say well I could do this, this, and this for $X?

Or what is your view?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-29-2013, 01:09 PM
wandfsmall wandfsmall is offline
Senior Member
 
Join Date: Sep 2010
Posts: 925
Rep Power: 4
wandfsmall is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
We have the same problem with spring service, marketing does not seem to help, you can convince some of your regular customers into planning ahead but for the most part you will always have a good number of people that wait till the last min and wonder why you are backed up.
__________________
I am the owner of www.AllOutdoorParts.com an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at www.facebook.com/alloutdoorparts
Reply With Quote
  #9  
Old 03-29-2013, 05:06 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I attempted to do a clean up today but the transfer stations were closed. I loaded up one load, cut down 4 hedges, removed the stumps, remove a pond liner, filled it with top soil, but I have to wait till monday to dump the other 2 truck loads of leafs. The lady had no problem paying today.
Reply With Quote
  #10  
Old 03-30-2013, 08:48 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.
Asking that question hasn't really given me a problem. The woman already had $100 in her head. Even before calling me for the first time.
Before she told me $100, if I spit out "My estimate is $250 for all this", she would have said "I was thinking more like $100". Then I would have left.

I know you're just going to say "you have to sell yourself", but either way she wasn't interested in spending more than ~$100. No matter when or if I told her $250. I ended up doing about 3 hours work for $150 at her house, only because she promised future work with the mulch (probably end up being ~5yards of mulch, so I'm happy about that). I actually did a damn good job with weeding, getting all the leaves out, trimming up fountain grasses that hadn't been maintained, etc.
$150 for my Friday morning isn't bad. I'll take that, especially after struggling to make $500 a month through the winter. And she seems VERY connected with the community.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Happy Easter swstout General Talk 1 04-04-2010 04:32 AM
Easter Marketing ideas Steve Lawn Care Marketing & Post your marketing material for review! 1 04-12-2009 07:54 PM
No calls MacTrina General Talk 5 10-02-2008 02:18 PM
Easter time promotion idea Steve Lawn Care Marketing & Post your marketing material for review! 2 04-11-2007 12:35 AM
Easter upsell ideas? Steve General Business Discussions 0 03-28-2006 09:01 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 08:17 AM
by ExtremeLawncareServices
9 227
This sucks...
Matther777
Yesterday 04:56 PM
Today 04:03 AM
by Sprinkler Buddy
1 67
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 06:32 PM
by Northwoods Outdoors
58 6,674
snowplowing
jshak40
09-01-2014 07:20 AM
Yesterday 06:24 PM
by Northwoods Outdoors
22 1,261
Hello from upstate NY!
A&MLawn&Snow
Yesterday 11:19 AM
Yesterday 04:10 PM
by Sprinkler Buddy
2 93
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 01:16 PM
by Steve
9 345
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 863
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 179
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 529
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 331
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 378
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,151
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,811
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,039
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 731
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 338
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 364
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 330
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 355
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,051
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 823
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 954
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 323
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 205
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,739
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 565
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,213
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 732
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,988
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,228
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 749
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,479
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 967
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,561
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 451
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,199
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,259
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 656
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 935
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,731
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,028
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 633
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 585
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 674
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 688
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 945
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,014
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 921
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 916
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 837
» Popular Tags
2wd 4x4 apartment lawn care estimate article marketing bid care charge collections subcontractor commercial credit card ecosymbiosis employee problems exmark fall ferris financing four wheel drive franchise gopherhaul grass gravely hardscapes health honda how much to charge hydraulic installation landscape services lawn lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf managing a lawn care business marketing mechanic monthly mow mulch mulch price native plants new buisness new business outdoor environments patio install podcast push versus ride scag scag v-ride schedule search engine optimization seo snow plowing starting a business steep lawns stihl sulky theft of services toro tractor auger trailer mate pro truck new used landscape walk behind walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:26 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:26 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy