Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Beginner Questions


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2013, 07:59 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default Beginner Questions

Hey everyone, I've been looking over the forum alot and I haven't come across these questions, so I want to ask them and get some opinions for my own knowledge. First Question: If a customer calls and needs to postpone their scheduled service, should you charge them an Inconvenience Service Fee or some type of fee for this? Second Question: If the customer wants to reschedule their mowing from needing to postpone it should you charge them an additional fee on top of their mowing price to mow it off schedule if you can? Third Question: What should you tell a customer who wants their property mowed but there is excessive pet waste?

I haven't seen much discussion on these subjects, so I needed to ask them and see what others do in these circumstances. I can't learn unless I ask, and as I've said I'm trying to learn everything I can. More questions will pop into my head eventually and I'll be asking more. LOL
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2013, 08:22 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Reply With Quote
  #3  
Old 03-18-2013, 08:50 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Yeah I met for it to be one question and only have two questions but I didn't edit it before I posted, but thanks for your input.
Reply With Quote
  #4  
Old 03-18-2013, 08:59 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

If you are looking to make a few extra bucks without having to do extra driving, offer the customer your service in picking up poop. Yeah kinda gross, but you are there, you don't want it on your wheels or shoes or god forbid you hit it with a trimmer and..... ewww, and they obviously are not taking care of it themselves.
As for pricing- per dog. You are handling crap (potentially). As with mowing, you figure out what you need to make per hour to turn a profit. I personally will not do anything for less than $60 per hour, even that is LOW (imo)
Throw the poop in with your clippings and dump as usual. You make them happy with no poop, you happy with no poop, and you just added a valuable service without any added travel time, wasted fuel.
Reply With Quote
  #5  
Old 03-18-2013, 10:41 PM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

Definitely tell them that the waste either needs to be picked up. I had it on my mower tire one day and loaded up and went to the next house. Needless to say we left poop on the driveway every foot or so and they did t even have dogs. They were pissed. Explain to your customers that the poop is unsanitary to you and your employees. When trimming it slings all over the place in your nose mouth and on you. You cannot accept the liability of you or a customer getting ill or a parasite from the doggy waste. They can pick it up themselves, or pay you 10 each dog to pick up the poop.

And I tell me customers your either scheduled EOW or EW. If you don't want your yard mowed the day its due it is moved to the next service date. If you want it mowed on a certain day for a party or whatever, I need 14 days notice to put you in schedule. Simple as that. You can't let your customers start that on you. It will be never ending. One day you will drive to there house, unload and now a strip or two and they will come out there yelling theybdont want it done. Then you have wasted all that time. I give my customers days, your yard is due Mondays, yours Tuesday. And so on. That's the way it goes. You can't revolve your business schedule around one customer.

Try to group your customers close to each other on the same day. Give your longest running customers first choice if possible.
Reply With Quote
  #6  
Old 03-19-2013, 10:55 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,285
Rep Power: 10
Steve has disabled reputation
Default

Quote:
And I tell me customers your either scheduled EOW or EW.
What is EOW or EW?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-19-2013, 04:23 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

every week, every other week?
Reply With Quote
  #8  
Old 03-19-2013, 08:03 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 2
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by MBLC View Post
every week, every other week?
I was thinking the same thing Steve, thanks for explaining that MBLC.
Reply With Quote
  #9  
Old 03-19-2013, 08:35 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

If they say they want a 10-day schedule, or "I'll call when it needs cut", run away!

Weekly, or biweekly. That's it.
(And biweekly accounts suck for the most part)
Reply With Quote
  #10  
Old 03-19-2013, 10:20 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 2
MBLC is on a distinguished road
Default

Dear lord if they are biweekly jack the heck outta that price!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lots of beginner questions.. One man servicing tomustang Starting a lawn care business. 16 05-15-2009 09:12 PM
Beginner Mistakes Steve Starting a lawn care business. 3 01-08-2007 08:02 PM
Beginner Mistakes Steve Starting a lawn care business. 0 12-13-2006 10:38 AM
Beginner Mistakes Steve Starting a lawn care business. 0 12-11-2006 04:19 PM
Beginner Mistakes Steve Starting a lawn care business. 1 12-06-2006 08:35 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Need help pricing basic...
Bradcook21
Today 01:21 AM
Today 07:21 AM
by grassdoctore
1 33
Pampas bushes
Bradcook21
Today 01:30 AM
Today 07:17 AM
by grassdoctore
1 24
Yearly contract Pricing
jrob0691
Yesterday 08:57 AM
Today 07:08 AM
by grassdoctore
5 104
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
Yesterday 08:50 PM
by phlawncare
2 73
How do I approach...
Bradcook21
Yesterday 01:48 AM
Yesterday 08:41 PM
by Bradcook21
6 132
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
Yesterday 08:23 PM
by SGL1
11 264
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
Yesterday 05:03 PM
by stevef1201
6 558
yearly contract help...
jrob0691
Yesterday 04:09 PM
Yesterday 04:09 PM
by jrob0691
0 25
Softball field
kslawn
08-15-2014 09:28 AM
Yesterday 01:43 PM
by Steve
9 263
Hello
M2Dave
Yesterday 12:32 AM
Yesterday 01:38 PM
by Steve
1 43
New Landscaping Business
rekon32
08-16-2014 02:26 PM
Yesterday 12:33 PM
by SouthallMowing
8 318
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
08-20-2014 04:09 PM
by ExtremeLawncareServices
100 5,982
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 314
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 104
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 175
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 106
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 881
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 401
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,351
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 581
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,745
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-13-2014 03:34 PM
by Steve
3 161
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 203
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 305
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 161
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 415
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 284
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 403
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 416
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 689
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 234
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 316
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 203
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 210
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 540
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,161
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,375
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 585
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
08-05-2014 07:12 PM
by TheBeast
30 1,984
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 790
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 507
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,578
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 450
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 457
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 963
Building credit
Matther777
07-27-2014 05:20 PM
08-04-2014 06:53 PM
by kslawn
17 755
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
08-04-2014 01:09 PM
by Steve
48 5,792
long time no see
Tuscan Gardens
08-02-2014 03:21 PM
08-04-2014 12:04 PM
by Steve
1 282
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
08-04-2014 11:58 AM
by Steve
2 326
trimming back shrubs
WesleySnips
07-31-2014 06:14 AM
08-04-2014 11:52 AM
by Steve
6 431
» Popular Tags
2wd 4x4 apartment lawn care estimate birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid husqvarna hydraulic installation invoice kawasaki labor cost landscape services late lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mulch estimate native plants new buisness online classifieds podcast rotating scag scag v-ride search engine optimization season seo small engine repair sprayer starting a business stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:32 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:32 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy