Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

crossroads


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #11  
Old 03-22-2013, 01:23 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I want something to fall back on just in case. its stressfull, family is upset because I lean both ways.
Have you figured how how many customers you would need to feel better about your business and be able to run it full time? How long do you feel it would take to get there?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 03-24-2013, 05:59 AM
djm2013's Avatar
djm2013 djm2013 is offline
Member
 
Join Date: Mar 2013
Location: NY
Posts: 44
Rep Power: 2
djm2013 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Have you figured how how many customers you would need to feel better about your business and be able to run it full time? How long do you feel it would take to get there?
I am starting at a 20% Increase in properties for mowing, and at least 30 % in spring clean ups. The spring cleans ups are people who want the hard work done, and then they want to mow there lawns. thats fine. They have monster yards, bordered by forest. they do not have the gear to do the spring clean ups, just a mower, and we charge a premium for this because its a one off. We might up sell to a de thatch or aeration but we wont be pushy in weekly mowing. its a balancing act with those type of customers...

The weekly mows are for working couples who just don't have the time to care for there lawn. we do a full package for them and thats all they want.

we also cater to people who cant mow there parents lawns anymore. there out there. If the older folks are on a fixed budget, we can work with them on rates

I have learned you cant charge a flat rate across the board, that work around here. people earn 20k to 2 million a year in this market. we have to be flexible, we have to let them know we are flexible and understand there budget they have in mind.

we also have to know when to say no.


I am setting up a display of a lawn , pens, calendar magnets and flower watering pot and some different color mulch on a 6 foot table at my local banks branch, there highlighting local business bank customers in there lobby, free advertising works for me..
Reply With Quote
  #13  
Old 03-26-2013, 01:34 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I am setting up a display of a lawn , pens, calendar magnets and flower watering pot and some different color mulch on a 6 foot table at my local banks branch, there highlighting local business bank customers in there lobby, free advertising works for me.
This is great! You should take a picture of your set up. I'd love to see it and maybe also send it to the local paper and tell them a little about what was going on at the bank. Who knows, they might print it.

Quote:
I have learned you cant charge a flat rate across the board, that work around here. people earn 20k to 2 million a year in this market. we have to be flexible, we have to let them know we are flexible and understand there budget they have in mind.
What are some of the ways you feel you can be flexible? What does this entail? I bet a lot of newer business owners are wondering about this too.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 03-26-2013, 08:27 AM
djm2013's Avatar
djm2013 djm2013 is offline
Member
 
Join Date: Mar 2013
Location: NY
Posts: 44
Rep Power: 2
djm2013 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
This is great! You should take a picture of your set up. I'd love to see it and maybe also send it to the local paper and tell them a little about what was going on at the bank. Who knows, they might print it.



What are some of the ways you feel you can be flexible? What does this entail? I bet a lot of newer business owners are wondering about this too.

When I roll up on a property or use google earth and street view to "size" it up, I can tell the value, income, and amount of money they have spent, or not at all.

I speak to them, and ask what have they spent on the lawn as in Time, other people, themselves or kids or neighbors. I ask if there mower is down, if I am replacing someone who cannot provide service anymore"that covers someone quitting or being fired from the job. Then I ask, what needs to be done ? and what do you not want to happen, what are your goals, and then I ask what is your budget, I stop and listen. if theres an answer I go from there.

If they say I don't know I tell them I will email,fax,mail or hand it to them, what ever they want, a proposal to cover there needs. they can look it all over at there pace and ask any questions they want about the several services we provide.

THATS HOW IT WORKS IT A PERFECT WORLD.

I can look at the house and lawn and shoot them a number, if they bark I say get me a neighbor to sign up as well and you both get 20 percent off.

I can meet a lil old lady on a fixed income, find out what she was paying before and what she getting, tell her I can match the price, and tell her what services that price will get her, and go from there.

I could roll up on a 2-3 million dollar home, charge em by acre ala cart for everything , show up with a contract and service tag to show them all we do on a visit and shoot them a price, give em a card, let them see the truck, uniforms, give a firm handshake and get "bank" on that account.

you simply have to adapt to them, you have to read there body language and talk there talk. never insult there intelligence. its not there first rodeo of wheeling and dealing, there in a million dollar home, they know more then me about something lol.

Never say this is how much it costs, they have no idea what that means

I say, this service will provide you with............and our rate for you is $$$$$

you can add services when your lawn needs it. and that is $$$$$$

we can bill monthly, or per visit and collect when your home, or we can do a seasonal rate, which will save you more in the long run and you can make 3 easy payments for the season and its one last thing you have to worry about.

Giving them options and listening to them is one thing to master, asking for the account is another. But being flexible and giving them a price they can afford and feel like there buying a service and not getting sold a service is nice as well to master. once all these are in place, you can do a lot.
Reply With Quote
  #15  
Old 03-26-2013, 09:01 AM
djm2013's Avatar
djm2013 djm2013 is offline
Member
 
Join Date: Mar 2013
Location: NY
Posts: 44
Rep Power: 2
djm2013 is on a distinguished road
Default

This is what I show a new customer who wants to know all that we do. It speaks for itself
Attached Images
File Type: jpg Untitled.jpg (168.1 KB, 23 views)
Reply With Quote
  #16  
Old 03-26-2013, 12:57 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

That is a great form.

So that would be given to a customer who has already signed up and it would be a receipt of the services performed?

Do you have a similar form to show a checked off list of what you suggest? Or maybe could you use the same form and highlight services you suggest that they could potentially approve for next time you are there?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #17  
Old 03-26-2013, 07:46 PM
djm2013's Avatar
djm2013 djm2013 is offline
Member
 
Join Date: Mar 2013
Location: NY
Posts: 44
Rep Power: 2
djm2013 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
That is a great form.

So that would be given to a customer who has already signed up and it would be a receipt of the services performed?

Do you have a similar form to show a checked off list of what you suggest? Or maybe could you use the same form and highlight services you suggest that they could potentially approve for next time you are there?
Yes its a service tag we give to customer or drop in mail box, or give to manager on site.

its also a sales item to show our professionalism.

it also can be used by the customer to high lite services they want on next visit, or they can call and say hey what is this or that and how much.

it also can be be a business card, on top of the form is the name and number, just leaving that is a card and shows what we do.

it also is for litigation and tracking and billing and routing optimization.

it serves many purposes
Reply With Quote
  #18  
Old 03-27-2013, 11:27 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

I think that is great. This process is well thought out and thorough!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #19  
Old 03-29-2013, 08:56 PM
djm2013's Avatar
djm2013 djm2013 is offline
Member
 
Join Date: Mar 2013
Location: NY
Posts: 44
Rep Power: 2
djm2013 is on a distinguished road
Default New business cards came in, all opinions welcomed

something simple to hand out in bulk, pic is a little grainy but the cards has a shine to it. I do have other cards I have used in the past that are like a coupon, a magnet, appt card and so on..


OOOHHH
and a new toy at the rental place, a shiny new dingo
Attached Images
File Type: jpg IMG_6491_640x480.jpg (114.9 KB, 18 views)
File Type: jpg IMG_6482_640x480.jpg (101.5 KB, 18 views)
Reply With Quote
  #20  
Old 04-01-2013, 10:58 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

I like the business card a lot. The only suggestion I would have is to make your email address as short as possible to make it easier to tell a customer over the phone or in person. Also when they first write it in to email you, the longer it is, the more of a chance of an error. But that is a minor suggestion. It looks great and very professional!

What made you decide on getting a dingo with a trencher?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Business Cards
crieg122
Today 12:03 PM
Today 01:02 PM
by biglee
1 27
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Today 12:54 PM
by biglee
6 242
raking leaves ?
robert8509
10-22-2014 09:19 PM
Today 12:09 PM
by biglee
10 319
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
Today 11:46 AM
by crieg122
6 324
Gie-review / What's new...
ExtremeLawncareServices
Today 09:19 AM
Today 09:19 AM
by ExtremeLawncareServices
0 35
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
Today 08:37 AM
by Dan Tanner
10 387
Leaf removal
madmedic8575
Yesterday 04:14 PM
Today 06:47 AM
by Mr. Mow
3 128
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Today 05:06 AM
by Dan Tanner
2 169
hey everyone
robert8509
10-22-2014 08:16 PM
Yesterday 11:07 PM
by robert8509
7 251
new to the forum
madmedic8575
Yesterday 02:52 PM
Yesterday 02:52 PM
by madmedic8575
0 78
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 01:00 PM
by Steve
11 921
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 171
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 482
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 140
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 596
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 423
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 494
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 465
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-22-2014 01:19 PM
by Steve
1 236
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-22-2014 08:51 AM
by ringahding1
12 1,603
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,437
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 741
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 591
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,531
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 340
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,915
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,401
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 307
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 376
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 830
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,294
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 570
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 409
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 748
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,054
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,427
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 772
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,445
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 497
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,597
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,602
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,704
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 626
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 788
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 632
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 981
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,633
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 946
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,765
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,170
» Popular Tags
4wd apartment bid apartment lawn care estimate applying bob villa bush charge christmas commercial deliquentaccounts demonstration exmark ferris first truck georgia gopherhaul gravely hardscapes hills holiday honda how much to charge how to hydraulic labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mechanic monthly mowing mulch mulch price new business patio install podcast property management company push versus ride savannah scag scag v-ride seo shell snow plowing starting a business starting a lawn care business start up lawn care business stihl sulky toro tractor auger trailer mate pro tree truck new used landscape walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:36 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:36 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy