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General Business Discussions A place to talk about general business discussions.

Load of dirt


General Business Discussions

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  #1  
Old 03-16-2013, 09:24 PM
Greg'slawnandlandscape Greg'slawnandlandscape is offline
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Default Load of dirt

Yesterday before my accident I dropped off a load of dirt. The customer asked for a pickup sized load so I quoted 45 for topsoil when I went to drop it off she said that the dirt was not enough and she wouldn't pay 45 for it. I explained to her that that was a truck load 2000 pounds is what I asked to have dropped in also the capacity for a 1500 so after back and fourth arguing over her saying her f150 could hold three times as much I dropped the price because I didn't want to take it home but what do I do if they refuse to pay do I just bite they bullet and take it with me or what I am very good with my prices and never had this happen when the customer tells me exactly how much they want it would have been different if she said can u drop off a load of dirt because that leaves room for a lot of dirt or a little but she specified a pickup truck load. How would you handle this.
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  #2  
Old 03-16-2013, 10:04 PM
Hedgemaster Hedgemaster is offline
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She DIDN'T tell you "exactly" how much.

She said a "pickup sized load". How much IS that, exactly?

When you bought the soil, did they charge by the yard, or "by the pickup"?

Bulk material is sold in specific measurements for a reason.



Maybe she was just upset because you don't use periods, or comas.
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Old 03-16-2013, 10:14 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
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Quote:
Originally Posted by Hedgemaster View Post

Maybe she was just upset because you don't use periods, or comas.
lol

Dirt is usually sold by the ton. So when she said load you shoudlve converted the sale to tons. Then if she argues with you about it not being a ton. You pull out the weighted receipt. Easy as pie!
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Old 03-17-2013, 08:59 AM
Greg'slawnandlandscape Greg'slawnandlandscape is offline
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Quote:
Originally Posted by SECTLANDSCAPING View Post
lol

Dirt is usually sold by the ton. So when she said load you shoudlve converted the sale to tons. Then if she argues with you about it not being a ton. You pull out the weighted receipt. Easy as pie!
They load it by scoop two and half scoops is 2000 pounds an trust me it wasn't a little dirt but for now on I will pull across the scale. And here is her exact words from the text " I need a pickup truck bed of dirt" she didn't know I was bringing a trailer she thought I had a pickup and if I had a pick up That was a 1500 i would never over load it with more than 2000 pounds. Thanks for the advice if you have the whieght ticket they can't argue
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Old 03-17-2013, 09:17 AM
SNethercutt SNethercutt is offline
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I would ask her to go put 3x that in her f-150 and haul it home, and if she does you will spread it free. Otherwise pay what she agreed to.

Her tires wouldn't make it out of the dirt yard. And the oil from her shocks would be everywhere. Not to mention a bent frame.

Make customers be very specific. If they say "I want a pickup bed load" explain a pickup bed holds this much. Then they say OK. You bring them that much and its the end of the story. Sounds to me like she was vague for a reason. Wants something for nothing.
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Old 03-17-2013, 09:25 AM
dpld dpld is offline
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Quote:
Originally Posted by SECTLANDSCAPING View Post
lol

Dirt is usually sold by the ton. So when she said load you shoudlve converted the sale to tons. Then if she argues with you about it not being a ton. You pull out the weighted receipt. Easy as pie!

i have never heard of soil, mulch or any other product that can absorb or trap water being sold by weight.
it is sold by volume not weight.

anyone who sells soil by weight is ripping people off.

1 cubic yard of top soil averages about a ton in weight and if it was wet it could weight as much as a ton and a half.
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Old 03-17-2013, 09:32 AM
SNethercutt SNethercutt is offline
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Here you can buy it both ways depending on where you go. Where consumers go its by the size, yard or half yard.

You can get it by weight if you buy straight from the provider, because they have 5 yard buckets and of course that won't fit in a truck.

Although there is a Mexican fella that comes into the yard I use to work at, and puts 5 yards of mulch in a long wheel base f150. But I wouldn't recommend that. His tires were over inflated.
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Old 03-17-2013, 09:40 AM
dpld dpld is offline
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Quote:
Originally Posted by Greg'slawnandlandscape View Post
They load it by scoop two and half scoops is 2000 pounds an trust me it wasn't a little dirt but for now on I will pull across the scale. And here is her exact words from the text " I need a pickup truck bed of dirt" she didn't know I was bringing a trailer she thought I had a pickup and if I had a pick up That was a 1500 i would never over load it with more than 2000 pounds. Thanks for the advice if you have the whieght ticket they can't argue
i never heard that term "scoop" before referring to how they load a truck.
they use a loader to put the product on your truck not a "scoop" and loaders come in various sizes ranging from a half yard bucket to a 10 yard bucket and bigger.
most landscape suppliers use machines that have 1 yard buckets to better measure how much product they are giving you because the bigger the bucket they use there is more room for error in giving people more product then they are paying for.

i could put 2,000lbs of weight on a passenger car but that does not mean i would do that and a 1500 series truck is not rated to carry a ton and it does not mean you can not get a ton in it but you will end up destroying the trucks suspension and pretty much beating the crap out of it.

a 1 ton truck is a 3500 series truck.

it appears that you and the lady take the advertisements on tv for trucks quite literally.

did your accident by chance involve brake failure ?

Last edited by dpld; 03-17-2013 at 09:43 AM.
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Old 03-17-2013, 09:52 AM
ratchetmaster2 ratchetmaster2 is offline
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Quote:
Originally Posted by Greg'slawnandlandscape View Post
she wouldn't pay 45 for it.
45.....DOLLARS?

Are you kidding me?
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Old 03-17-2013, 10:22 AM
dpld dpld is offline
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Originally Posted by ratchetmaster2 View Post
45.....DOLLARS?

Are you kidding me?


that is what i was thinking, i don't if you and me are thinking that for the same reason but either way charging 45.00 is ridiculously low and refusing to pay 45.00 for someone you put through the trouble that would not have been bothered if you did not call in the first place is as low as the dirt you dumped on the ground.

i know prices vary from state to state but they can not be that far off.
good quality top soil in my area cost about 30.00 per cubic yard and the minimum delivery charge is 50.00 regardless if you only want a wheel barrow load delivered.

and by real top soil i don't mean any old crap sub soil dirt ran through a screening machine that gets passed off as top soil for a discount.
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