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Customer Letters


General Business Discussions

A place to talk about general business discussions.
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  #1  
Old 09-15-2005, 06:33 PM
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Price increase letter.

Month, Day, Year

RE: Price Increase


Dear Mr. Jones,

Due to an increase in our fuel costs, effective Oct 1st, we will be increasing the price of our mowing service from $X per mowing to $Y per mowing.

In the past we have been able to absorb such costs as higher prices for gasoline, machine and vehicle maintenance. We are no longer able to do so.

Since our goal is to continue to provide you with the highest quality services, we believe this is our best course of action.

We hope that you’ll agree even with the new price, YOUR Lawn Care remains a great lawn care service provider.

If you have any questions about this matter or anything else, do not hesitate to contact me any time.


Your Truely,
Your Name
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Old 09-15-2005, 06:42 PM
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Lawn care business tipsLawn Care Business Book
Letter to new customers, submitted by Sharry Landscaping.



Mr. Smith
123 Maple St.
Chelmsford, MA 01824


February 1, 2004


Dear insert name,

So far its been a typical New England winter, blustery winds, frosty temperatures, and plenty of snow to shovel. Thankfully Spring is quicky approaching and before you know it the sun will be shining, leaves budding and the grass will once again be green. Now is a great time to start thinking about your lawncare needs.

Your Landscapes is a fully insured full service lawncare company that is ready to meet your needs. Our services include but are not limited to :


- Mowing
- Weeding
- Mulching
- Fertilization
- Lawn Construction
- Clean-ups
- Snow Removal

"Your" Landscapes is committed to providing excellent service at reasonable prices. If your not happy we’re not happy! Senior discounts are available. Please call us at (978) 123-4567 or email us at Matt@YourLandscapes.com to set up a free estimate. We appreciate your consideration.

Sincerely,


"Your" Landscapes


Scott
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Old 09-15-2005, 06:45 PM
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Thanks to Scott Sharry for submitting this sample customer letter.

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Old 11-23-2005, 03:37 PM
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End of year letter sample.

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Old 01-19-2006, 12:44 PM
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Hi Two_Dogs,

Here is a referral letter, based on a post by Two_Dogs.



Download it in Word Doc format.
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Old 02-02-2006, 11:18 AM
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Bid cover letter thanks to Wells Lawncare - Salt Lake City, UT

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Old 02-09-2006, 05:45 PM
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Thanks to Cutting Edge Landscaping for this great spring customer letter.

Download doc file here.
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Old 05-05-2006, 01:48 PM
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Cancel Customer Letter

Dear Customer,

We are sorry, but due to extenuating circumstances we will no longer be able to provide our service to you. Please be advised that this letter serves as notice of discontinuation of services. We will continue to service your lawn for the duration of the next 30 days so that you may have time to locate a suitable replacement. If you are able to find a replacement prior to the completion of 30 days, kindly notify our office and we will discontinue service at that time.

Thank You,
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Old 12-06-2007, 04:20 PM
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Here is a letter Tim sent to us. He suggested you send this letter out in December. Thank you Tim.

These letters let potential customer know that you are there and ready to be placed on their bidders list.

Here is an example of one I use:


YOUR COMPANY NAME



123 INDUSTRY DR
HOMETOWN, US 12345
YOUR PHONE #
YOUR EMAIL
YOUR WEBSITE ADDRESS


Mr. Customer
Logistic UAS
425 Royal Oak Dr.
Hometown, US 12345

Dear Mr. / Ms. Customer

Hello, please allow me to take a moment of your time. My name is ****************- and I represent ****************************-. Our philosophy is to perform to the needs and satisfaction of our customers. We do a wide range of lawn care landscape services and strive to do a professional job every time.

I would like to be considered for any and all lawn care landscaping contracts or jobs that you may have coming up this year. My company is professionally licensed and insured. We run all commercial equipment and do this work on a full time basis.

The reason for this letter is to let you know about the savings you can get from utilizing our service. We have been in the Lawn Care business for # years and we would like to add you to our growing list of clientele. We are currently doing business with many businesses in the area and can provide you with a list of references upon request. Our service includes professional landscaping and design, seeding, weekly cutting and trimming and many other landscape and grounds management services along with snow management services. Our equipment is well maintained so as to insure you a timely service every time. We also offer a discount for new customers.

Please add me to your bidders list and please contact me for any sized job you may be considering. I am always happy to give free estimates.

In closing, I believe ******************************** can perform the job to your personal satisfaction. We are competitively priced with other services in the area. Please give me a call at your leisure to set up your free estimate and consultation. You can visit us at www.mylawnservice.com

Sincerely,
YOUR COMPANY NAME



Whom Ever
Operations Manager
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Old 12-07-2007, 06:52 PM
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Thanks to Shane for sending in this lawn care customer survey file. It is in Microsoft Word. You can also open it in a free program called openoffice.org.

You can download the file here. Make sure you logged into the forum to download all files
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