STOP LOWBALLING (email to client)

[Chaz]

Originally Posted by shibby53022 As I am new to this forum I am not new to this field with decades under my belt. I like when Steve the adminstator says on a couple of his videos(at least I think it is Steve) that you have these lowballers come into Commerical Properties and telling them they will do the work for half the price. Are they making money, most likely not and they will go out of business. One story that sticks out in my mind is that about five years ago, I had these guys from Mexico come to the Midwest is where I am from. They opened a shop by me and popped up everywhere within a year they appeared bigger then I was. I seen there dump trucks everywhere and pick up trucks. They went from one truck to about a dozen in a year. By chance one day a customer of mine called me and said the neighbor was trying to get a hold of me. I called the neighbor and met with him, he told me he wanted his lawn done. He told me these Men from Mexico were charging him $28.00 a cut for an acre and a half, cut trim the whole nine! On top of this they didn't have a contract so they cut when the customer called and was only once every two months. At this point the grass would be to my waste or higher. I was so stumped on how they were making profit. They had nice equipment, it was used and beat up but nevertheless it was Scag riders. They tried to steal my customers also, I didn't lose any to them because as one customer told me, it was so low he knew the quality would be poor or they would go out of business soon and he would have to swallow his pride and call me back. Well Long story short, I am still here and they have not been seen in three years, and the old customer that was getting his property cut for $28.00 lost his house to a forecloser. So moral of the story you should always be prepared to lose customers to low ballers but these customers are not worth having in the first place trust me! it was a good story, $28 really doesn't cover much. Also it's great that you have intelligent & loyal customers like that!