Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

STOP LOWBALLING (email to client)


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-07-2013, 03:14 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I liked the letter it was to many details but it really explained the situation to the customer.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-07-2013, 05:01 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I thought it was good! I know Acton is a small town too. It seems like he was pushing you for a while, hence the long explanation.

Congrats on saying "NO!"

It reminds me of that Jim Carey movie, when he can only say "Yes". I think Yes Man?
Reply With Quote
  #13  
Old 01-07-2013, 09:12 PM
brian'slawncare brian'slawncare is offline
Senior Member
 
Join Date: Mar 2010
Location: Cincinnati Ohio
Posts: 387
Rep Power: 7
brian'slawncare is on a distinguished road
Default

well written I must say! Way to stand your ground and give him a no. Although, I'm not sure I would have given this long of a response to a rather superficial problem. If this persisted, then I would feel it would have been justified. But, since it was already put out there, GOOD JOB on the wording. Those can get tricky...
Reply With Quote
  #14  
Old 01-08-2013, 06:25 AM
Caskey Lawns & Landscapes's Avatar
Caskey Lawns & Landscapes Caskey Lawns & Landscapes is offline
Senior Member
 
Join Date: Feb 2012
Location: Gettysburg PA
Posts: 282
Rep Power: 5
Caskey Lawns & Landscapes is on a distinguished road
Default

I thought your response was professional on your part....Even though it is hard to give up a customer, there comes a time that you have to stand your ground and just say NO !!! I am really interested in his reply
Reply With Quote
  #15  
Old 01-08-2013, 07:21 AM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

Good job. Id like to see his reply as well
Reply With Quote
  #16  
Old 01-08-2013, 08:25 AM
RyansLawn RyansLawn is offline
Junior Member
 
Join Date: Nov 2012
Location: Boston Suburbs
Posts: 10
Rep Power: 4
RyansLawn is on a distinguished road
Default response from client

It seems the jury is out on this one... Both forum members and the (former) customer feel it was a bit detailed. ha. Still find it hard to believe his former and now current plow guy does a 300+ ft driveway for $40.



Ryan,


Thanks so much for the email, and for the detailed explanation. I appreciate you are running a business and I apologize for my misunderstanding of your statement of work. At this time I am going to continue with my current plow guy I used last year - I have sent you a check for the work you did last week. If you have any other questions please let me know.

Best,
Andy
Reply With Quote
  #17  
Old 01-08-2013, 08:31 AM
Caskey Lawns & Landscapes's Avatar
Caskey Lawns & Landscapes Caskey Lawns & Landscapes is offline
Senior Member
 
Join Date: Feb 2012
Location: Gettysburg PA
Posts: 282
Rep Power: 5
Caskey Lawns & Landscapes is on a distinguished road
Default

Whatever LMAO...

I'm sure your glad too be rid of him....
Reply With Quote
  #18  
Old 01-08-2013, 12:07 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,067
Rep Power: 10
Steve has disabled reputation
Default

Quote:
We need to discuss how many times you are going to come to plow during a storm - I can't afford to pay out $80 every time it snows 6 inches - I would rather you approach this in the following way.
Ryan, were there storms that this client was billed $160 or more per storm? I am wondering what had initially set him off.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #19  
Old 01-08-2013, 04:15 PM
shibby53022 shibby53022 is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 4
shibby53022 is on a distinguished road
Default Good for you

I have been in business for well over a decade and good for you, I think you handled that awesome. After so many years I have came to a conclusion for this business and business in general(since I own other ones in different fields) and that is everyone is full of it and will try to get something for free. I especially like it when all my clients are under contract and the residential will quick go out to hand shovel to save money and wonder why they have a bill for that date.
Reply With Quote
  #20  
Old 01-09-2013, 10:53 AM
shibby53022 shibby53022 is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 4
shibby53022 is on a distinguished road
Default I think Steve has it right

As I am new to this forum I am not new to this field with decades under my belt. I like when Steve the adminstator says on a couple of his videos(at least I think it is Steve) that you have these lowballers come into Commerical Properties and telling them they will do the work for half the price. Are they making money, most likely not and they will go out of business.

One story that sticks out in my mind is that about five years ago, I had these guys from Mexico come to the Midwest is where I am from. They opened a shop by me and popped up everywhere within a year they appeared bigger then I was. I seen there dump trucks everywhere and pick up trucks. They went from one truck to about a dozen in a year. By chance one day a customer of mine called me and said the neighbor was trying to get a hold of me. I called the neighbor and met with him, he told me he wanted his lawn done. He told me these Men from Mexico were charging him $28.00 a cut for an acre and a half, cut trim the whole nine! On top of this they didn't have a contract so they cut when the customer called and was only once every two months. At this point the grass would be to my waste or higher. I was so stumped on how they were making profit. They had nice equipment, it was used and beat up but nevertheless it was Scag riders. They tried to steal my customers also, I didn't lose any to them because as one customer told me, it was so low he knew the quality would be poor or they would go out of business soon and he would have to swallow his pride and call me back.

Well Long story short, I am still here and they have not been seen in three years, and the old customer that was getting his property cut for $28.00 lost his house to a forecloser. So moral of the story you should always be prepared to lose customers to low ballers but these customers are not worth having in the first place trust me!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Saw Stop Steve Lawn Care Marketing & Post your marketing material for review! 2 11-01-2012 10:21 AM
Lowballing Disaster CHEESE2009 Online Lawn Care Estimator - Help me bid this job 22 03-24-2010 10:05 AM
Stop Lowballing! Book now available in PRINT Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 5 05-21-2008 11:12 AM
Stop Lowballing Steve General Business Discussions 6 12-08-2007 02:28 AM
Will it ever stop? tiedeman Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. 3 04-11-2007 09:42 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Any successful one man...
WarriorLandscapingCAN
09-26-2016 06:04 AM
Today 07:16 AM
by Chilehead
2 49
What were your top...
WarriorLandscapingCAN
09-13-2016 05:10 PM
09-26-2016 05:43 PM
by Steve
4 369
Enter to win Free...
arthur712
09-25-2016 11:28 AM
09-26-2016 05:41 PM
by Steve
1 46
I have a new show!
Chilehead
09-19-2016 06:50 PM
09-23-2016 05:45 AM
by Chilehead
7 137
First commercial estimate
WarriorLandscapingCAN
09-19-2016 12:42 PM
09-22-2016 05:42 PM
by acrajchel
7 145
Larger projects - Labor...
WarriorLandscapingCAN
09-18-2016 07:38 AM
09-21-2016 06:51 AM
by Chilehead
5 165
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
09-16-2016 01:50 PM
by DLC123
5 615
Is it too late?
Cpadgett
05-28-2016 09:10 AM
09-16-2016 01:35 PM
by DLC123
15 1,328
Not a newbie just...
lwlawn
09-09-2016 02:32 PM
09-16-2016 01:25 PM
by DLC123
2 521
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
09-16-2016 01:15 PM
by DLC123
6 1,404
Lawn problem
magiccc
09-14-2016 11:37 AM
09-15-2016 06:14 AM
by Chilehead
2 287
What kind of seed do you...
Bradcook21
09-02-2016 02:58 PM
09-12-2016 07:18 AM
by joshp
4 916
Commercial Flail Mower...
Chickenthief
09-05-2016 04:46 PM
09-09-2016 04:50 PM
by Steve
7 782
Newbie here
paulgrant
09-07-2016 04:52 PM
09-09-2016 12:01 AM
by paulgrant
2 619
Hello, New Member Here,...
Chickenthief
09-05-2016 06:19 PM
09-08-2016 09:35 PM
by Chickenthief
6 743
Pricing fall cleanups?
WarriorLandscapingCAN
09-06-2016 11:17 AM
09-07-2016 04:06 PM
by Steve
3 715
Say Hello !!!
Steve
03-19-2007 11:18 AM
09-06-2016 05:25 PM
by Steve
1,255 443,817
My Invention
biglee
01-11-2015 06:51 PM
08-31-2016 02:47 PM
by Steve
21 3,273
fliers
joshp
08-19-2016 03:23 PM
08-30-2016 07:47 PM
by SC93
11 2,096
fert/lawn programs
joshp
08-28-2016 10:43 AM
08-30-2016 03:27 PM
by acrajchel
2 1,130
» Popular Tags
annual apartment become an entrepreneur best mower be your own boss bidding business business education business help business management complex contractor hacks contracts convention converting customer dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawn lawncare lawnservice lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care seasonal snowblower snow plowing snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service video web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:36 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:36 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy