Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Being dropped by a customer for a vauge reason...


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 12-03-2012, 05:31 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I had a new account drop me when after cutting the grass. I removed 4 out of 6 bushes. The last 2 I needed a chainsaw and it started raining. I cleaned up and told him next week Ill bring the saw and finish off the bushes. A day before his cut he dropped me complaining that I didnt finish the job. Never got paid from this deadbeat and I have seen at least 3 different people doing his lawn. One of the times I showed up with the past due invoice while a guy was cutting and told him the deal. He said hes been waiting for a check for 2 weeks from the guy.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 12-03-2012, 05:50 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 7
stevef1201 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by SECTLANDSCAPING View Post
I had a new account drop me when after cutting the grass. I removed 4 out of 6 bushes. The last 2 I needed a chainsaw and it started raining. I cleaned up and told him next week Ill bring the saw and finish off the bushes. A day before his cut he dropped me complaining that I didnt finish the job. Never got paid from this deadbeat and I have seen at least 3 different people doing his lawn. One of the times I showed up with the past due invoice while a guy was cutting and told him the deal. He said hes been waiting for a check for 2 weeks from the guy.
These deadbeats do this all the time. I would try and keep an eye on the property and let anybody who is working there what happened to you.
Reply With Quote
  #13  
Old 12-04-2012, 01:06 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Those posts remind me of another customer I had....well....2 customers. I'll keep this as short as possible. Customer #1 calls and wants a quote. I give it to him, he says go ahead. I cut it, and leave a card at Customer #2's house. That night, customer #1 emails me and says he'd like to pay and stop service. His reason: "You cut my lawn too short". I cut it at 3.5".

4 days later, Customer #2 calls. She wants a quote. I give it to her, she says go ahead. The first month she pays, the 2nd month she doesn't. Half way into the 3rd month of having her, I stop cutting. By that time I had already left messages for her to call me, sent invoices again, etc. I got so fed up with trying to collect for another month or 2 that I sent a nasty letter. 4 days later I got a check and a hand written note: "I was out of town, please stop my service". She didn't realize I already did that?????? Her fiance and brother where there the whole time, and her brother paid me the first time! After those 2 deadbeats I refuse to advertise in that neighborhood.
Reply With Quote
  #14  
Old 12-04-2012, 04:46 PM
Chilehead's Avatar
Chilehead Chilehead is offline
Senior Member
 
Join Date: Nov 2009
Location: Stockbridge, GA
Posts: 242
Rep Power: 6
Chilehead is on a distinguished road
Default

Don't sweat it. I've had a handful of clients like this over the years, and find they can be more trouble than what they are worth. It's better to pull a profit from those who value your services than break even/take a loss from anyone.
__________________
integritylawnpro.com
Reply With Quote
  #15  
Old 12-08-2012, 07:11 AM
ringahding1's Avatar
ringahding1 ringahding1 is offline
Senior Member
 
Join Date: Mar 2010
Location: Stillwater, MN
Posts: 316
Rep Power: 6
ringahding1 is on a distinguished road
Default

Learn from this & attempt to stick with a weekly plan for all customers. Believe I know it is hard to pass up jobs when a customer is requesting bi-weekly services, but it will serve you & the customer best.
__________________
08 F250 Ext Cab/04 Chevy 3500
05 F350/04 F350 Diesel/12 Ram 4500 Dump
4 -60 Toro Zmaster/Lesco 48
3 -8'2" Boss V-Plows
1- Hiniker 9'6" V-Plow
20' Enclosed trailer
18' Skid & 16' Open Trailer
2012 - S185 Bobcat


Reply With Quote
  #16  
Old 12-08-2012, 07:28 PM
jjester1040 jjester1040 is offline
Junior Member
 
Join Date: Jul 2012
Posts: 1
Rep Power: 0
jjester1040 is on a distinguished road
Default Exactly why!

Thats exactly why I pass on bi weekly accounts! I dont like people driving by and seeing it the second week looking shabby wondering who mows that yard?! I had this once mowing a lumber yard that insisted that it only needed it every 2 weeks or more and then I was needing every bid I could get so I did it and I was inside one day and someone was talking about how nice the yard looked today just being mowed and asked who the old mowing guy was because they didnt want to make the mistake in getting him.. People never seem to think maybe thats what you are getting paid to do! Now I just let the people go that want to haggle about my price and schedule.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
DEPRESSED beyond reason dallasbarnone Starting a lawn care business. 24 04-21-2010 10:30 AM
Weed Prevention from customer to customer winkie61 Lawn Maintenance / Lawn Renovation 5 02-23-2010 09:49 AM
The reason I haven't been on lately... this sucks alot musician/lawnman HardcoreUnemployable.com 7 08-11-2008 09:39 PM
This is reason to buy trailer pnplawn Show Off - Picture Post - Photo Gallery 3 12-15-2007 02:14 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
Today 12:48 PM
by GreenWorx
3 120
Is it too late to do...
markty
06-16-2015 05:28 PM
07-03-2015 07:34 PM
by wolfpacker53
5 2,021
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-03-2015 07:33 PM
by stallman419
12 2,216
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-03-2015 03:29 PM
by googus
3 110
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-03-2015 02:53 PM
by American L&T
6 1,945
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,152
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 97
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-01-2015 11:28 AM
by Steve
6 1,916
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 1,897
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 93
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,754
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,901
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,781
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,390
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,814
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,812
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,086
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,326
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,124
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,834
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,902
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,865
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,858
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,966
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,968
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,893
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,356
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 2,046
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,129
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,212
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,377
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,059
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,929
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,678
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,737
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,060
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,949
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 12,076
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,861
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,422
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,317
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 3,014
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,931
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,180
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,343
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,948
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,896
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,063
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,176
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,098
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment complex bark billy goat brushcutter blowout bob villa bush collections commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers edging employee problems equipment dealer equipment rental foreman free advertising google growing a lawn care business hardscapes hills husqvarna increase customers jobs landscape landscape services landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due patio install per hour charge per hour service profit on employee push versus ride scag scripts sell the vision seo shell small engine repair sq ft steep lawns swzt trailer tree tree pics trimmer rack up sell employee web design website website design www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:50 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:50 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy