Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Just Wondering


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-31-2012, 05:54 PM
SHORTY SHORTY is offline
Junior Member
 
Join Date: Oct 2012
Location: North Carolina
Posts: 14
Rep Power: 2
SHORTY is on a distinguished road
Default Just Wondering

Just wondering what is the most heard, or your favorite complaint that you have heard from customers about their last lawn guy? My favorite all time complaint that I have heard was the last guy flew around the yard and got done so fast. She never said he did anything wrong. I know the guy and he uses a 48" walk behind. Now I do the same yard with a 60" Exmark ztr and i`m pretty sure that I get done even faster than he did.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-31-2012, 06:26 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
"He stopped showing up" I get that ALLLLLLL the time. Stupid lowballers overbook. I also have a big competitor in my area who overcharges...his customers are starting to come to me.
Reply With Quote
  #3  
Old 10-31-2012, 06:43 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Hahaha! Yeah, I get the whole, "the other guy was too quick" saying.

We're not hired for entertainment, we're hired to cut the grass. The elderly can be a little nuts...

Anyway, when I get a lawn done in seconds, they keep their mouths shut.
Reply With Quote
  #4  
Old 10-31-2012, 08:28 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

"The previous guys were unreliable."

Lack of communication is another big one.
"Hmmm... I wonder why the grass wasn't cut this week?"
Reply With Quote
  #5  
Old 11-01-2012, 06:04 AM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,039
Rep Power: 6
stevef1201 is on a distinguished road
Smile

Quote:
Originally Posted by LawnBoy0311 View Post
"He stopped showing up" I get that ALLLLLLL the time.
and I cannot get a hold of him. You gotta have the second part of that. It happened several times this year. and yes I tink it is bcause of lowballing. Bid a job without knowing how, then in a few months when they have figured it out and raise thier rates to money making rates they just quit showing up to thier first customers.

Thats OK with me though, Got one that was being charged only 90 a month, I now have him at 145 a month
Reply With Quote
  #6  
Old 11-01-2012, 07:27 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by stevef1201 View Post
and I cannot get a hold of him. You gotta have the second part of that. It happened several times this year. and yes I tink it is bcause of lowballing. Bid a job without knowing how, then in a few months when they have figured it out and raise thier rates to money making rates they just quit showing up to thier first customers.

Thats OK with me though, Got one that was being charged only 90 a month, I now have him at 145 a month
So true! I landed 6 new customers this past year from them not showing up. Others wanted quotes, but said my price was too high. Fine by me, I don't need those cheap customers anyway.
Reply With Quote
  #7  
Old 11-01-2012, 10:53 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,171
Rep Power: 10
Steve has disabled reputation
Default

Could all this information be turned into some great marketing material?

For instance, what if you made a flyer where you wrote.

Top 5 biggest lawn care service provider complaints.
1. Doesn't show up
2. Mows too fast
3. etc
4. etc

When you are ready for a no nonsense professional lawn care service. Call us at ....


Do you think it would be worthwhile and catch a homeowners eye?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I was just wondering Ducke Trials & Tribulations - The drama of running a business and of life. 9 09-12-2011 01:41 PM
been wondering personalgardens General Talk 3 05-18-2010 08:03 PM
Just Wondering connor General Talk 4 08-15-2008 02:54 PM
I was wondering if any one can help me jiggarule69 Graphic Design Discussions 3 11-08-2007 09:19 PM
Wondering Gopher Software Support Archived Question & Answers - Read Only 1 01-07-2005 11:38 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Watch 22 Jump Street...
simleo259
Today 08:19 AM
Today 08:19 AM
by simleo259
0 1
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
Today 07:01 AM
by kslawn
2 110
new to me box truck
jrayb39667
03-06-2014 10:20 PM
Today 06:52 AM
by broderick811
14 1,287
Need help determining...
Jbss861
07-20-2014 02:33 PM
Today 06:38 AM
by kslawn
9 203
Customer letters
kslawn
Today 06:17 AM
Today 06:17 AM
by kslawn
0 9
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Today 05:38 AM
by kslawn
13 794
Should I ?
googus
Yesterday 04:06 PM
Today 05:29 AM
by kslawn
1 73
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 11:15 PM
by SGL1
25 1,083
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
Yesterday 10:11 PM
by ExtremeLawncareServices
7 175
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
Yesterday 07:18 PM
by LawnCareMan280
3 155
Overspray?
stevef1201
07-21-2014 04:20 PM
Yesterday 03:59 PM
by stevef1201
2 72
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
Yesterday 01:53 PM
by Steve
6 202
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 601
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 432
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 215
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 490
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 507
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-20-2014 08:03 AM
by kslawn
1 145
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-19-2014 05:40 PM
by kslawn
1 108
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 109
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 112
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 650
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 960
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
07-16-2014 08:38 PM
by ExtremeLawncareServices
73 4,226
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 696
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 627
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,355
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 214
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-15-2014 11:42 AM
by Steve
9 313
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,646
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 388
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 318
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 783
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 498
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 500
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,819
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 491
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 172
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 604
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 256
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 737
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,185
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 478
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 338
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 309
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,364
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 208
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 210
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 288
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
07-06-2014 01:50 PM
by SGL1
21 5,174
» Popular Tags
34'' ads blades butterfly gardens charge christmas christmas light hanging credit card customers ditches employee problems exmark fall ferris financing first truck franchise georgia gopherhaul grass gravely growing a lawn care business health holiday how much to charge installation invoice kansas city lawn lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights marketing mechanic monthly mow mowing mulch price new and restored landscapes new buisness new business organize podcast promotion pto riding mower running a business savannah scag schedule seo social media starting a business start up lawn care business steep lawns stihl sulky top dresser toro toro grand stand tree care trimmer rack walker winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:36 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:36 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy