Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

As the season comes to an end, how did it go?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-13-2012, 03:25 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Member
 
Join Date: Apr 2011
Posts: 95
Rep Power: 4
avetslawncare is on a distinguished road
Default As the season comes to an end, how did it go?

I thought I would start a thread to look back on the past season....what went right? what went wrong and some other stuff. I will start it out for us.

How many customers did you pick up this year?
What was the best and most profitable piece of equipment you bought?
What were some mistakes you made this year and learned from?
Who was the worse and best customer you picked up?
Did you go up on prices because of gasoline prices?
What was the biggest job you had this year? How much did you profit from this job?

Share anything else you would like
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-13-2012, 03:36 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Member
 
Join Date: Apr 2011
Posts: 95
Rep Power: 4
avetslawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
It was my first year, I picked up about 100 steady customers (on a schedule)plus recently got 18 from another company... than about 20 customers who called "as needed"

The best piece of equipment I bought was a zero turn Encore Xtreme....190 hours on it. This allowed me to do about twice the amount of work daily.......= very profitable

By biggest flaw this year was communication. It is unknown how many potential customers I lost because I did not answer my phone or return phone calls. Being my first year, it was just too busy and I couldn't handle more....to correct this, I plan to start a second crew next year.... send two guys out to do the mowings.... I will do the same, on my own.....but not kill myself over it, I will allow myself time to answer phone calls, do estimates and keep appointments.

Best Customer - a simple $40 mow, I haven't met the guy once in person...I mow his yard every 2 week....the check is in my mailbox about 3 days later....I haven't spoken to the guy once since....I wish all customers made it this easy.

Worse Customer - All of them were dropped..... just the customers that are a pain in the butt. I dropped one because they always wanted to know what time I was coming (even though they were all at work)...they also always wanted me to do extras and never willing to pay for it...Bye Bye, the funny thing is...I quit doing their house about 2 months ago, last week... they called me and asked me to come mow their lawn...haha I did it, why not... another quick 50 bucks.

When I started out, I was charging $40 minimum but mostly $40.... now, I won't go below $50. I have poured a lot of money into the business and people seem to be more than happy with $50.... plus, even if 2/3 of people say OK...that'll be great. I don't plan on increasing prices unless gas goes over $4 in SC

The biggest job I has was for a church...cleanup, 60 yards of mulch, major hedging, etc.....after materials and hiring help for a few days....I really only made about $1200 (spent about a week).....not great profit BUT it really helped get my name out there....so many people from the church wanted work done at their own homes....best of all, I got a year long contract for maintenance.... they had never had anyone do the church before, only volunteers.....and they have never been happier


All in all, a fantastic first year....money gets tight at times but what is to expect in the first year.... the only reason it really gets tight is bc I got divorced and am stuck with a massive house payment. I spent about $20k on equipment (not to include the new truck) but as I learned many years ago....it takes money to make money... no reason to go out and by Ryobi or something that will break so soon, especially when doing 10-18 years a day

Another thing I learned...advertising is pretty overrated (paying for it).....
google maps, Craigslist, word of mouth.... it's all you need!
Reply With Quote
  #3  
Old 10-13-2012, 03:44 PM
Apex Lawn & Landscape Apex Lawn & Landscape is offline
new member
 
Join Date: Oct 2011
Location: Pittsburgh suburbs
Posts: 384
Rep Power: 0
Apex Lawn & Landscape is on a distinguished road
Default

138 customers in your 1st year!!? Mind boggling . Congrats
Reply With Quote
  #4  
Old 10-13-2012, 04:40 PM
cuttingedgeron cuttingedgeron is offline
Member
 
Join Date: Sep 2012
Posts: 73
Rep Power: 3
cuttingedgeron is on a distinguished road
Default

Quote:
Originally Posted by Apex Lawn & Landscape View Post
138 customers in your 1st year!!? Mind boggling . Congrats
I agree. Must not be many mowers in the same area as you are.
Reply With Quote
  #5  
Old 10-13-2012, 05:09 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Member
 
Join Date: Apr 2011
Posts: 95
Rep Power: 4
avetslawncare is on a distinguished road
Default

Honestly, it seems like everyone and their brother does it around here..... but they also just keep on building and building....Boeing recently opened a huge plant there, bringing in thousands of new homeowners.

When I started my business, I had to think of a way to separate myself from the other companies....make myself stand out! That is why I went with my business name, stands for "A veterans Lawn Care"...people love that....Air Force base close by.....means they are going to have a Veteran do their lawn....

I would certainly say I was blessed but also some good marketing and strategy on my end. Craigslist ads....I put some time and effort into them...include pictures and tell companies what makes me different.

I don't know what else to say....other than buy the right equipment and do a great job. Also, when starting out... I would work all day Saturday and Sunday so neighbors of the yards I did would see me out there......people would ALWAYS ask for a card and then I would have people on the same street on the same schedule....which of course, is when you start making money.

My advice to companies that are struggling.....make yourself different from the other companies....what makes you stand out?
Reply With Quote
  #6  
Old 10-13-2012, 06:50 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

How many customers did you pick up this year?
I'm not entirely sure. I usually dance around the same amount, or less but higher paying clients.

What was the best and most profitable piece of equipment you bought?
A 2x4 that I nailed to the floor of my trailer to stop my tractor from crushing my other gear... hahaha!

What were some mistakes you made this year and learned from?
Well just like every year, I'm sure most of us slip into 'lazy mode', but I snapped out of it, knowing the consequences from previous years.

I did a lot better with answering my phone to not let problems escalate, but sometimes I just can't be bothered to put up with some clients, which often just makes things more awkward. I always end up with a few 'clingy' clients who need to be reassured every minute that I will show up... It just frustrates me...

Who was the worse and best customer you picked up?
The new clients I picked up are all great, but the ones I've kept from previous years have been stressful to put up with. As much as I'd like to drop them, I couldn't. These are the type of clients you just nod to whatever they say, and hope they leave you alone at some point.

Did you go up on prices because of gasoline prices?
Nope, but I went up on prices because I want more money for myself.

What was the biggest job you had this year? How much did you profit from this job?

There's been a few odd jobs here and there, but I wouldn't consider them highly profitable. I did a few thatch removal jobs early on which made me rich with enthusiasm for the new season. Lately I've been doing a few small sod jobs, but now I'm at the point I'm too nervous to overbook myself with any other work other than leaf removal.
Reply With Quote
  #7  
Old 10-13-2012, 07:04 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

ALSO!

I think next year I'll be keeping my credit cards at home. It's way too easy to spend money. I usually keep them on me for gas, but then I end up buying drinks and food and stuff...

Gets expensive fast. I'll be sure to take drinks from home too, I'd easily save 1 million dollars.
Reply With Quote
  #8  
Old 10-13-2012, 08:22 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Who was the worse and best customer you picked up?

Same person.

Best because she would come out to pay wearing tight short shorts and a bikini top. (38DDs on a petite, fitness model's body)
Worst because she "fired" me because she thought the price her husband agreed to was too high.
Reply With Quote
  #9  
Old 10-13-2012, 08:43 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

This year was a pretty good year! It was my first year as a solo guy, I planned on getting about 8 customers, since it was only going to be part time. I work VERY early in the morning, and wanted something to do in the afternoon. I've been in this field for a while, so I figured....why not start up my own? My original 8 I wanted turned into 20. Then came a helper. I fired one, and got another. It was a good year, I made a lot more than I thought I would, but I worked like crazy for it.

Worst customer- signed a lady up for service. It was her and her sister. She refused weekly service, then a month later quit because I didn't weed her garden. All I could do was laugh....and told her, "you hired me to cut the grass...not weed the garden-but I can if you want me to." She found someone else. I wasn't upset at all, it was better to see her go since there were some other problems with her too.

On a side note, I have been doing some shrub trimmng jobs, its been highly profitable. Same with aerations and seeding.
Reply With Quote
  #10  
Old 10-15-2012, 11:48 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,537
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I did a lot better with answering my phone to not let problems escalate
For those having problems with this, what's your suggestion on the best way to keep problems from escalating on the phone?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Last day of season CHEESE2009 General Talk 2 11-21-2011 11:41 AM
Almost through with the season. SouthallMowing Starting a lawn care business. 3 08-05-2011 10:50 PM
new season KWLawn General Talk 1 03-04-2010 11:40 AM
Not a season of joy for everyone swstout General Talk 4 12-27-2009 08:32 AM
End season is near pnplawn General Talk 18 10-15-2007 10:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Business Name
sanchez5
10-28-2014 11:55 PM
Today 04:30 AM
by SGL1
9 253
Client won't pay...
WesleySnips
Yesterday 02:53 PM
Yesterday 08:21 PM
by SGlawncare
6 125
"Price...
Mr. Mow
Yesterday 03:21 PM
Yesterday 05:52 PM
by Mr. Mow
2 105
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
Yesterday 03:09 PM
by Mr. Mow
4 546
Pavers
crieg122
10-28-2014 02:49 PM
Yesterday 02:09 PM
by Steve
5 227
Difference between lawn...
sanchez5
10-29-2014 04:20 PM
Yesterday 02:08 PM
by Steve
2 165
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 09:19 AM
Yesterday 02:04 PM
by Steve
6 435
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
10-29-2014 12:26 PM
by Steve
6 526
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-28-2014 11:08 PM
by SGlawncare
4 882
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-28-2014 02:51 PM
by Steve
1,193 341,063
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-28-2014 02:38 PM
by Steve
14 1,919
Business Cards
crieg122
10-25-2014 12:03 PM
10-28-2014 02:37 PM
by crieg122
4 395
Lawn Care business...
crieg122
10-23-2014 01:23 PM
10-28-2014 11:28 AM
by crieg122
15 707
So how do you guys...
Mr. Mow
10-26-2014 07:55 AM
10-28-2014 04:56 AM
by Billy Goat
2 337
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-27-2014 10:36 PM
by SGlawncare
12 1,252
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-27-2014 12:14 PM
by Steve
1 347
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
10-26-2014 10:59 AM
by stevef1201
13 716
Leaf removal
madmedic8575
10-24-2014 04:14 PM
10-26-2014 07:45 AM
by Mr. Mow
5 480
raking leaves ?
robert8509
10-22-2014 09:19 PM
10-25-2014 12:09 PM
by biglee
10 622
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-25-2014 11:46 AM
by crieg122
6 617
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 517
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 437
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 769
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 398
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 865
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 693
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 755
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 723
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,714
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 1,005
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 864
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,978
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 593
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 2,188
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,681
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 564
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 631
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 1,086
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,615
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 814
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 664
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 1,007
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,305
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,713
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 1,020
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 746
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,880
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,868
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 10,005
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 881
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying article marketing bid blades bush care charge collections subcontractor decorating deliquentaccounts demonstration ditches employee problems estimate exmark ferris four wheel drive gopherhaul gravely growing a lawn care business honda how much to charge how to installation introduction landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing monthly mulch mulch price new mower ordinance patio install podcast pto redmax reo running a business scag search engine optimization seo snow snow plowing starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer mate pro tree truck new used landscape turfgrass consulting walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:38 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:38 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy