Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

As the season comes to an end, how did it go?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-13-2012, 04:25 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Senior Member
 
Join Date: Apr 2011
Posts: 102
Rep Power: 4
avetslawncare is on a distinguished road
Default As the season comes to an end, how did it go?

I thought I would start a thread to look back on the past season....what went right? what went wrong and some other stuff. I will start it out for us.

How many customers did you pick up this year?
What was the best and most profitable piece of equipment you bought?
What were some mistakes you made this year and learned from?
Who was the worse and best customer you picked up?
Did you go up on prices because of gasoline prices?
What was the biggest job you had this year? How much did you profit from this job?

Share anything else you would like
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-13-2012, 04:36 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Senior Member
 
Join Date: Apr 2011
Posts: 102
Rep Power: 4
avetslawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
It was my first year, I picked up about 100 steady customers (on a schedule)plus recently got 18 from another company... than about 20 customers who called "as needed"

The best piece of equipment I bought was a zero turn Encore Xtreme....190 hours on it. This allowed me to do about twice the amount of work daily.......= very profitable

By biggest flaw this year was communication. It is unknown how many potential customers I lost because I did not answer my phone or return phone calls. Being my first year, it was just too busy and I couldn't handle more....to correct this, I plan to start a second crew next year.... send two guys out to do the mowings.... I will do the same, on my own.....but not kill myself over it, I will allow myself time to answer phone calls, do estimates and keep appointments.

Best Customer - a simple $40 mow, I haven't met the guy once in person...I mow his yard every 2 week....the check is in my mailbox about 3 days later....I haven't spoken to the guy once since....I wish all customers made it this easy.

Worse Customer - All of them were dropped..... just the customers that are a pain in the butt. I dropped one because they always wanted to know what time I was coming (even though they were all at work)...they also always wanted me to do extras and never willing to pay for it...Bye Bye, the funny thing is...I quit doing their house about 2 months ago, last week... they called me and asked me to come mow their lawn...haha I did it, why not... another quick 50 bucks.

When I started out, I was charging $40 minimum but mostly $40.... now, I won't go below $50. I have poured a lot of money into the business and people seem to be more than happy with $50.... plus, even if 2/3 of people say OK...that'll be great. I don't plan on increasing prices unless gas goes over $4 in SC

The biggest job I has was for a church...cleanup, 60 yards of mulch, major hedging, etc.....after materials and hiring help for a few days....I really only made about $1200 (spent about a week).....not great profit BUT it really helped get my name out there....so many people from the church wanted work done at their own homes....best of all, I got a year long contract for maintenance.... they had never had anyone do the church before, only volunteers.....and they have never been happier


All in all, a fantastic first year....money gets tight at times but what is to expect in the first year.... the only reason it really gets tight is bc I got divorced and am stuck with a massive house payment. I spent about $20k on equipment (not to include the new truck) but as I learned many years ago....it takes money to make money... no reason to go out and by Ryobi or something that will break so soon, especially when doing 10-18 years a day

Another thing I learned...advertising is pretty overrated (paying for it).....
google maps, Craigslist, word of mouth.... it's all you need!
Reply With Quote
  #3  
Old 10-13-2012, 04:44 PM
Apex Lawn & Landscape Apex Lawn & Landscape is offline
new member
 
Join Date: Oct 2011
Location: Pittsburgh suburbs
Posts: 384
Rep Power: 0
Apex Lawn & Landscape is on a distinguished road
Default

138 customers in your 1st year!!? Mind boggling . Congrats
Reply With Quote
  #4  
Old 10-13-2012, 05:40 PM
cuttingedgeron cuttingedgeron is offline
Member
 
Join Date: Sep 2012
Posts: 73
Rep Power: 3
cuttingedgeron is on a distinguished road
Default

Quote:
Originally Posted by Apex Lawn & Landscape View Post
138 customers in your 1st year!!? Mind boggling . Congrats
I agree. Must not be many mowers in the same area as you are.
Reply With Quote
  #5  
Old 10-13-2012, 06:09 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Senior Member
 
Join Date: Apr 2011
Posts: 102
Rep Power: 4
avetslawncare is on a distinguished road
Default

Honestly, it seems like everyone and their brother does it around here..... but they also just keep on building and building....Boeing recently opened a huge plant there, bringing in thousands of new homeowners.

When I started my business, I had to think of a way to separate myself from the other companies....make myself stand out! That is why I went with my business name, stands for "A veterans Lawn Care"...people love that....Air Force base close by.....means they are going to have a Veteran do their lawn....

I would certainly say I was blessed but also some good marketing and strategy on my end. Craigslist ads....I put some time and effort into them...include pictures and tell companies what makes me different.

I don't know what else to say....other than buy the right equipment and do a great job. Also, when starting out... I would work all day Saturday and Sunday so neighbors of the yards I did would see me out there......people would ALWAYS ask for a card and then I would have people on the same street on the same schedule....which of course, is when you start making money.

My advice to companies that are struggling.....make yourself different from the other companies....what makes you stand out?
Reply With Quote
  #6  
Old 10-13-2012, 07:50 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

How many customers did you pick up this year?
I'm not entirely sure. I usually dance around the same amount, or less but higher paying clients.

What was the best and most profitable piece of equipment you bought?
A 2x4 that I nailed to the floor of my trailer to stop my tractor from crushing my other gear... hahaha!

What were some mistakes you made this year and learned from?
Well just like every year, I'm sure most of us slip into 'lazy mode', but I snapped out of it, knowing the consequences from previous years.

I did a lot better with answering my phone to not let problems escalate, but sometimes I just can't be bothered to put up with some clients, which often just makes things more awkward. I always end up with a few 'clingy' clients who need to be reassured every minute that I will show up... It just frustrates me...

Who was the worse and best customer you picked up?
The new clients I picked up are all great, but the ones I've kept from previous years have been stressful to put up with. As much as I'd like to drop them, I couldn't. These are the type of clients you just nod to whatever they say, and hope they leave you alone at some point.

Did you go up on prices because of gasoline prices?
Nope, but I went up on prices because I want more money for myself.

What was the biggest job you had this year? How much did you profit from this job?

There's been a few odd jobs here and there, but I wouldn't consider them highly profitable. I did a few thatch removal jobs early on which made me rich with enthusiasm for the new season. Lately I've been doing a few small sod jobs, but now I'm at the point I'm too nervous to overbook myself with any other work other than leaf removal.
Reply With Quote
  #7  
Old 10-13-2012, 08:04 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

ALSO!

I think next year I'll be keeping my credit cards at home. It's way too easy to spend money. I usually keep them on me for gas, but then I end up buying drinks and food and stuff...

Gets expensive fast. I'll be sure to take drinks from home too, I'd easily save 1 million dollars.
Reply With Quote
  #8  
Old 10-13-2012, 09:22 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Who was the worse and best customer you picked up?

Same person.

Best because she would come out to pay wearing tight short shorts and a bikini top. (38DDs on a petite, fitness model's body)
Worst because she "fired" me because she thought the price her husband agreed to was too high.
Reply With Quote
  #9  
Old 10-13-2012, 09:43 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

This year was a pretty good year! It was my first year as a solo guy, I planned on getting about 8 customers, since it was only going to be part time. I work VERY early in the morning, and wanted something to do in the afternoon. I've been in this field for a while, so I figured....why not start up my own? My original 8 I wanted turned into 20. Then came a helper. I fired one, and got another. It was a good year, I made a lot more than I thought I would, but I worked like crazy for it.

Worst customer- signed a lady up for service. It was her and her sister. She refused weekly service, then a month later quit because I didn't weed her garden. All I could do was laugh....and told her, "you hired me to cut the grass...not weed the garden-but I can if you want me to." She found someone else. I wasn't upset at all, it was better to see her go since there were some other problems with her too.

On a side note, I have been doing some shrub trimmng jobs, its been highly profitable. Same with aerations and seeding.
Reply With Quote
  #10  
Old 10-15-2012, 12:48 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I did a lot better with answering my phone to not let problems escalate
For those having problems with this, what's your suggestion on the best way to keep problems from escalating on the phone?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Last day of season CHEESE2009 General Talk 2 11-21-2011 12:41 PM
Almost through with the season. SouthallMowing Starting a lawn care business. 3 08-05-2011 11:50 PM
new season KWLawn General Talk 1 03-04-2010 12:40 PM
Not a season of joy for everyone swstout General Talk 4 12-27-2009 09:32 AM
End season is near pnplawn General Talk 18 10-15-2007 11:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 05:57 PM
by TRV
12 1,452
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 04:35 PM
by achri12
26 2,670
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Yesterday 04:29 PM
by achri12
3 8,632
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Yesterday 10:27 AM
by kslawn
6 447
Happy Thanksgiving!
Steve
Yesterday 09:48 AM
Yesterday 09:48 AM
by Steve
0 34
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-26-2014 10:30 PM
by Just Cuts
1,194 349,264
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-26-2014 09:23 PM
by stevef1201
5 314
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-26-2014 09:16 PM
by stevef1201
9 371
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-26-2014 07:32 PM
by ExtremeLawncareServices
4 468
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-26-2014 07:22 PM
by ExtremeLawncareServices
178 14,358
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-26-2014 12:12 PM
by Just for Cuts
5 268
Hi from IL
steveinil
11-25-2014 02:07 PM
11-26-2014 11:21 AM
by Steve
1 93
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
11-26-2014 11:20 AM
by Steve
1 99
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-26-2014 11:19 AM
by Steve
18 686
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-26-2014 10:58 AM
by Steve
10 431
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-26-2014 10:57 AM
by Steve
22 6,327
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-26-2014 10:40 AM
by Steve
14 490
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 255
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,295
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 719
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 383
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 612
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 211
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,071
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 619
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,989
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,557
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,287
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 877
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 651
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 573
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 402
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,497
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 356
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 625
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,708
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,830
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 32,031
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,796
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 534
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 744
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 423
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 494
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,452
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 700
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 602
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 400
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 414
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 683
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 456
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying bid billy goat brushcutter blades bush charge christmas decorating deliquentaccounts ditches employee problems equipment rental estimate ferris first truck foreman georgia gopherhaul growing a lawn care business hiring how much to charge how to husqvarna hydraulic installation introduction landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website marketing mechanic monthly mulch mulch price new business new mower ordinance per hour charge podcast profit on employee reo running a business savannah scag v-ride shreaded snow plowing starting a business start up lawn care business steep lawns steve stihl toro trailer trailer mate pro truck new used landscape walk behind walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:08 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:08 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy