Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Long term planning vs short term growth


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-27-2007, 11:30 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,850
Rep Power: 10
Steve has disabled reputation
Default

Do you ever find yourself doing something for your business that is for short term growth and takes away from the time you could be spending on working on long term growth issues?

Do such things exist and if so, does working on short term growth issues ultimately keep us from growing in the long run?

As an example. Picking a small job here or there instead of working on building your brand.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-27-2007, 03:24 PM
realhuntin
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ Dec. 27 2007,11:30)]Do you ever find yourself doing something for your business that is for short term growth and takes away from the time you could be spending on working on long term growth issues?

Do such things exist and if so, does working on short term growth issues ultimately keep us from growing in the long run?

As an example. Picking a small job here or there instead of working on building your brand.
This is a part of GROWING OUR BUSINESS being able to adapt to change and working with it. Most people do not handle change well, so being able to adapt to it makes you one step ahead of the other guys. Short term is never bad if it is handled properly and supports the growth of long term business.

As an example if you didn't offer a certain service but then didnt have work in your normal service line then offered this service, this dosn't mean you need to offer this short term srevice all the time or ever again, but on the other hand if you profit from this new found service then it may be adopted into your long trem growth, "PEOPLE TELLING PEOPLE" generates more business.


Just my view on it.
Tim
Reply With Quote
  #3  
Old 12-28-2007, 03:49 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,850
Rep Power: 10
Steve has disabled reputation
Default

When you reflect on business, how important is it to build your brand in the lawn care industry?

Is this something you feel is just a result of doing good work or is there more to it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 12-28-2007, 06:18 PM
realhuntin
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ Dec. 28 2007,3:49)]When you reflect on business, how important is it to build your brand in the lawn care industry?

Is this something you feel is just a result of doing good work or is there more to it?
Building a BRAND is building your business. If you are working to build a GOOD name (BRAND) for yourself.

I'm from old school, you are only as good as your word and your word is only as good as you are.

So if you arent doing what you said you were to do or not doing your very best and reflecting upon that then you are building bad brand business.

One BAD or VERY unhappy customer will tell evryone and anyone that will listen.

One VERY HAPPY customer will tell a few at best just in general talk, but if asked they will hype it up about you.

So if your doing the very best you can at the work you do then take pride in saying "I DID THAT JOB" or "THERE'S ONE OF MY CUSTOMERS", you shouldn't need to worry. You can satisfy most people, making them happy 100% of the time, good luck with that.

Basicly do good work and the CUSTOMERS will BRAND you as a guy or gal to go to get lawn care landscape services. This works both ways if YOu do BAD work.

Always ask the customers if they are satisfied, sometimes its hard for someone to tell another they arent happy with the work or that they think it could have been better or just a little more wouldn't hurt. If this is the case FIX IT! right then and there, don't say ok we'll come back later and take care of it. This will just disapoint them and if you do it then and there it will make better impression of you and your business.

BE a customer business and get the customers approval on the work at hand, let them get involed not all want to and thats ok but this is great customer relations so practice this.

Word of mouth is better than a million fliers and mailers. Seeing is believing. I can go on and on with these one liners and they are all true and proven.

Hope this answers the question.

Tim
Reply With Quote
  #5  
Old 12-29-2007, 11:52 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,850
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]Always ask the customers if they are satisfied, sometimes its hard for someone to tell another they arent happy with the work or that they think it could have been better or just a little more wouldn't hurt.
This makes me think of something that happened to me the other day that reaffirms your point.

I was at a restaurant and I ordered some raviolis. After a little while the waiter comes out and gives me a plate of spaghetti and meatballs. It wasn't ravioli but I was thinking, ok, no big deal, it was a simple mistake and I will just have this instead.

As I started to eat it, the waitor comes back and says "oh did you start to eat it? Oh no." And he wisks off to the back with the plate and after a little while comes back with the ravioli.

Ultimately, he gave me someone else's order.

After he served the food, if he asked me if everything is ok, I might have told him at that moment, this wasn't what I ordered and he could have resolved it.

It makes you think, how many things in life do you do where you might have messed something up and the customer didn't want a confrontation so they went along with it, but they decided then and there to never use your services again.

Asking could avert all this.

What's your view on all this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
Today 10:26 PM
by ExtremeLawncareServices
15 766
Just Quit?
ringahding1
Today 06:23 AM
Today 09:51 PM
by rmccutchan
7 124
adding something new...
veteranslawncaresystems
01-28-2015 12:13 AM
Today 09:15 PM
by veteranslawncaresystems
6 179
Landscapers from hell!!
Chilehead
Yesterday 03:55 PM
Today 07:54 PM
by Chilehead
2 82
Crunch time 2015!
Chilehead
Yesterday 08:57 PM
Today 07:51 PM
by Chilehead
2 60
Government contracts
avetslawncare
11-15-2014 08:50 AM
Today 07:46 PM
by Chilehead
11 873
French gardener owner's...
didgreen
Today 09:10 AM
Today 05:53 PM
by apmAkron
2 53
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
Today 04:47 PM
by Just for Cuts
3 460
Thanks for all the posts
WheatGrass
Today 06:38 AM
Today 02:57 PM
by Steve
1 45
hows it going.
uppercut
Today 05:01 AM
Today 02:54 PM
by Steve
2 57
whats this briggs?
uppercut
Today 12:40 AM
Today 02:49 PM
by Steve
1 46
viking cyclon.
uppercut
Yesterday 09:12 PM
Today 02:43 PM
by Steve
1 45
Say Hello !!!
Steve
03-19-2007 12:18 PM
Today 02:36 PM
by Hard-Body lawn & garden
1,202 363,901
Lawn Mowing -...
ringahding1
Today 07:05 AM
Today 07:05 AM
by ringahding1
0 29
TaskEasy & Plowz & Mowz...
jrwalker333
01-25-2015 01:02 PM
Yesterday 08:14 PM
by lxarth
8 262
Contact last years...
googus
01-28-2015 09:13 AM
Yesterday 02:29 PM
by Steve
6 209
Looking for advice on...
berryjam
01-21-2015 07:37 PM
Yesterday 02:21 PM
by Steve
15 477
New to the forum
LCRobert
01-26-2015 10:21 PM
Yesterday 09:11 AM
by ringahding1
7 216
What happened to Better...
Steve
01-27-2014 04:07 PM
01-28-2015 12:26 PM
by Steve
21 3,201
Lawn care truck
Steve
10-10-2009 03:40 AM
01-28-2015 12:23 PM
by Steve
44 16,079
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
01-28-2015 12:08 PM
by Steve
29 9,468
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
01-28-2015 11:04 AM
by ExtremeLawncareServices
10 605
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-27-2015 09:01 PM
by jrs.landscaping
43 10,356
Is anyone doing mosquito...
BWild
01-27-2015 12:30 PM
01-27-2015 07:24 PM
by avetslawncare
4 146
New to group
ron@alpine
01-27-2015 08:45 AM
01-27-2015 01:29 PM
by Steve
1 117
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
01-27-2015 01:27 PM
by Steve
13 748
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-27-2015 07:42 AM
by ringahding1
9 346
second year advise
cmdlawncare
01-23-2015 06:22 PM
01-27-2015 07:31 AM
by ringahding1
6 295
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,629
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 179
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 428
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 189
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 327
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 316
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 377
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 540
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 356
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 694
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 429
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,234
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 589
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,539
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 515
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 329
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 260
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,853
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 721
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 410
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,912
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,667
» Popular Tags
4wd apartment complex bark billy goat brushcutter blades bob villa collections commercial demonstration edging employee problems equipment rental ferris first truck flyers gopherhaul grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic introduction landscape landscape services lawn aeration lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lighting brass outdoor lights marketing mr dave ordinance past due patio install per hour charge podcast pricing profit on employee pto push versus ride reo running a business scag v-ride scripts search engine optimization seo shell shreaded small engine repair sq ft square foot sulky toro grand stand tractor auger trailer trailer mate pro tree trimmer rack truck new used landscape walk behind web design won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:34 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:34 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy