Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Long term planning vs short term growth


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-27-2007, 11:30 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,017
Rep Power: 10
Steve has disabled reputation
Default

Do you ever find yourself doing something for your business that is for short term growth and takes away from the time you could be spending on working on long term growth issues?

Do such things exist and if so, does working on short term growth issues ultimately keep us from growing in the long run?

As an example. Picking a small job here or there instead of working on building your brand.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-27-2007, 03:24 PM
realhuntin
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ Dec. 27 2007,11:30)]Do you ever find yourself doing something for your business that is for short term growth and takes away from the time you could be spending on working on long term growth issues?

Do such things exist and if so, does working on short term growth issues ultimately keep us from growing in the long run?

As an example. Picking a small job here or there instead of working on building your brand.
This is a part of GROWING OUR BUSINESS being able to adapt to change and working with it. Most people do not handle change well, so being able to adapt to it makes you one step ahead of the other guys. Short term is never bad if it is handled properly and supports the growth of long term business.

As an example if you didn't offer a certain service but then didnt have work in your normal service line then offered this service, this dosn't mean you need to offer this short term srevice all the time or ever again, but on the other hand if you profit from this new found service then it may be adopted into your long trem growth, "PEOPLE TELLING PEOPLE" generates more business.


Just my view on it.
Tim
Reply With Quote
  #3  
Old 12-28-2007, 03:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,017
Rep Power: 10
Steve has disabled reputation
Default

When you reflect on business, how important is it to build your brand in the lawn care industry?

Is this something you feel is just a result of doing good work or is there more to it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 12-28-2007, 06:18 PM
realhuntin
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by [b
Quote[/b] (Team Gopher @ Dec. 28 2007,3:49)]When you reflect on business, how important is it to build your brand in the lawn care industry?

Is this something you feel is just a result of doing good work or is there more to it?
Building a BRAND is building your business. If you are working to build a GOOD name (BRAND) for yourself.

I'm from old school, you are only as good as your word and your word is only as good as you are.

So if you arent doing what you said you were to do or not doing your very best and reflecting upon that then you are building bad brand business.

One BAD or VERY unhappy customer will tell evryone and anyone that will listen.

One VERY HAPPY customer will tell a few at best just in general talk, but if asked they will hype it up about you.

So if your doing the very best you can at the work you do then take pride in saying "I DID THAT JOB" or "THERE'S ONE OF MY CUSTOMERS", you shouldn't need to worry. You can satisfy most people, making them happy 100% of the time, good luck with that.

Basicly do good work and the CUSTOMERS will BRAND you as a guy or gal to go to get lawn care landscape services. This works both ways if YOu do BAD work.

Always ask the customers if they are satisfied, sometimes its hard for someone to tell another they arent happy with the work or that they think it could have been better or just a little more wouldn't hurt. If this is the case FIX IT! right then and there, don't say ok we'll come back later and take care of it. This will just disapoint them and if you do it then and there it will make better impression of you and your business.

BE a customer business and get the customers approval on the work at hand, let them get involed not all want to and thats ok but this is great customer relations so practice this.

Word of mouth is better than a million fliers and mailers. Seeing is believing. I can go on and on with these one liners and they are all true and proven.

Hope this answers the question.

Tim
Reply With Quote
  #5  
Old 12-29-2007, 11:52 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,017
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]Always ask the customers if they are satisfied, sometimes its hard for someone to tell another they arent happy with the work or that they think it could have been better or just a little more wouldn't hurt.
This makes me think of something that happened to me the other day that reaffirms your point.

I was at a restaurant and I ordered some raviolis. After a little while the waiter comes out and gives me a plate of spaghetti and meatballs. It wasn't ravioli but I was thinking, ok, no big deal, it was a simple mistake and I will just have this instead.

As I started to eat it, the waitor comes back and says "oh did you start to eat it? Oh no." And he wisks off to the back with the plate and after a little while comes back with the ravioli.

Ultimately, he gave me someone else's order.

After he served the food, if he asked me if everything is ok, I might have told him at that moment, this wasn't what I ordered and he could have resolved it.

It makes you think, how many things in life do you do where you might have messed something up and the customer didn't want a confrontation so they went along with it, but they decided then and there to never use your services again.

Asking could avert all this.

What's your view on all this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Starting a legit...
Hard-Body lawn & garden
Yesterday 08:19 PM
Today 08:12 PM
by Hard-Body lawn & garden
7 113
Crunch time 2015!
Chilehead
01-29-2015 08:57 PM
Today 07:11 PM
by Chilehead
9 857
Small dovetail truck...
ExtremeLawncareServices
Yesterday 07:47 PM
Today 07:10 PM
by ExtremeLawncareServices
3 76
Finally!
SGL1
02-22-2015 09:46 PM
Today 07:07 PM
by SGL1
22 616
Distant measuring wheel
CurbAppeal1
Today 01:34 PM
Today 04:40 PM
by Bradcook21
3 40
Ground Guys
Pattersonllc
Yesterday 07:49 PM
Today 04:37 PM
by avetslawncare
4 96
Opinions on truck wrap
Trupro
02-28-2015 04:21 PM
Today 03:47 PM
by Trupro
20 417
Employee Training...
Trupro
Today 10:46 AM
Today 03:41 PM
by Trupro
2 34
How do YOU charge your...
Hard-Body lawn & garden
03-02-2015 09:28 PM
Today 03:33 PM
by Steve
4 143
Front page google...
CurbAppeal1
Yesterday 06:04 PM
Today 03:03 PM
by Steve
5 80
Doug With Blades Of...
BladesofSteel
03-03-2015 08:40 PM
Today 02:38 PM
by Steve
3 78
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
Today 01:57 PM
by jhinton
12 5,289
Looking for royalty free...
Trupro
Today 10:50 AM
Today 01:48 PM
by Trupro
3 49
New Website
brian'slawncare
03-01-2015 06:35 PM
Today 10:48 AM
by Trupro
9 201
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 07:33 PM
by CurbAppeal1
25 7,778
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
Yesterday 06:47 PM
by BladesofSteel
14 2,019
hoa bid
Bradcook21
Yesterday 07:12 AM
Yesterday 04:49 PM
by Steve
2 95
Incentives for potential...
rmccutchan
02-02-2015 12:09 AM
Yesterday 04:06 PM
by Steve
13 906
Kawasaki Control Assembly
rsanchez1203
03-03-2015 04:21 PM
Yesterday 04:04 PM
by Steve
10 181
All NEW BRASS Black Rain...
BlackRain75
03-03-2015 10:07 PM
Yesterday 02:33 PM
by Sprinkler Buddy
1 64
Moss in grass in the...
tk4454
05-17-2013 12:19 AM
Yesterday 09:08 AM
by Moki
4 1,616
Jesse with Curb Appeal...
CurbAppeal1
03-03-2015 01:44 PM
03-03-2015 06:48 PM
by CurbAppeal1
12 165
New guy from Columbia, SC
holymoly
03-03-2015 05:27 PM
03-03-2015 06:10 PM
by Steve
1 57
Diesel conversion?
Just for Cuts
03-02-2015 10:59 AM
03-03-2015 06:08 PM
by Just for Cuts
4 128
stubbon people
Bradcook21
02-16-2015 04:25 PM
03-03-2015 05:56 PM
by Steve
45 1,552
What's include in a bid?
ppl
03-02-2015 01:19 PM
03-03-2015 05:53 PM
by Steve
9 230
New Lawn Care Business
S&Z Lawncare
03-02-2015 04:13 PM
03-03-2015 05:39 PM
by Steve
3 137
My Newborn son
avetslawncare
02-27-2015 01:07 PM
03-03-2015 05:23 PM
by joshlawncare
7 185
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
03-03-2015 02:50 PM
by ExtremeLawncareServices
14 2,063
rock salt
Bradcook21
02-24-2015 11:17 AM
03-03-2015 01:26 PM
by jrs.landscaping
30 698
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
03-03-2015 10:38 AM
by brian'slawncare
9 831
pros and cons on...
Wolf4dk
03-02-2015 12:26 AM
03-02-2015 10:14 PM
by ExtremeLawncareServices
6 161
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
03-02-2015 08:32 PM
by Bradcook21
7 311
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
03-02-2015 04:57 PM
by Steve
5 390
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
03-02-2015 04:45 PM
by Steve
5 680
Online Estimator
acrajchel
03-01-2015 05:58 PM
03-02-2015 03:50 PM
by Steve
3 148
How to obtain more...
winkie61
02-17-2015 08:31 AM
03-02-2015 11:05 AM
by nwgirl
4 618
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
03-02-2015 10:44 AM
by ExtremeLawncareServices
16 704
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 654
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,906
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,822
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 569
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 173
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 164
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 194
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,856
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 304
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 286
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,928
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 741
» Popular Tags
2wd 4wd apartment complex bark blades blowout bob villa collections commercial curb appeal services demonstration edging employee problems facebook first truck flyers free advertising gopherhaul grass gravely growing a lawn care business hardscapes hills hiring how to hydraulic landscape landscape services landscaping training lawn aeration lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing more customers business mr dave new business new mower ordinance past due patio install per hour charge podcast profit on employee push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shreaded small engine repair sq ft sulky tractor auger trailer mate pro trimmer rack truck new used landscape walk behind web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:04 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:04 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy