Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Billing question.....


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-04-2012, 09:55 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 3
Frpdmp7895 is on a distinguished road
Default Billing question.....

We have had a lawn maintenance company for years. We generally have month contracts with customers. In our contracts we ask that each party respectfully give 30 days notice before ending the contract.

We have a business whom paid us $8300 per month, for the past two years. We gave 30 days notice to end this contract because this complex is so time consuming and generally a pain. We end our service on 10/13/2012. I took the monthly fee of $8300, and divided it by 4 (average weeks in a month) and billed them $4150. They have responded by email that they do not agree with this, and think since this particular month has 5 weeks, we should be billing them only $3320.

Not a huge deal, except this company has nickeled and dimed us too death. I never adjusted bills for previous months for the amount of weeks in the month.
What is the correct way to bill on an uncomplete month?

~Diane
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-04-2012, 10:23 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...
Reply With Quote
  #3  
Old 10-04-2012, 02:54 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,224
Rep Power: 6
stevef1201 is on a distinguished road
Smile

" A recent aduit of your account shows that you owe us for x number of weeks during the month of x and x, and were mistakenly billed x. Please send a check for xx within the next tens days for those weeks of work. Thank you.
As we have decided to end our business relationship with you, and we agreed to x dollars per month (divided by 4.3 weeks) that comes to x per week. We have done x number of weeks of work this month and request that you send a check in x amount.
Thank you.

If payment is not recived within 10 days this matter will be turned over to our atorney for collection, in accordance with the laws of the stae of ******


Or just ask you attorney, he is always willing to help (for a small nominal fee of course)

I personally use

I. M. Aschyster
Law Offices of
W.E. Dickum, and Howe
Reply With Quote
  #4  
Old 10-04-2012, 04:40 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,690
Rep Power: 10
Steve has disabled reputation
Default

Hi Diane, I am sorry about this happening.

Quote:
We generally have month contracts with customers.
Why are you using month to month agreements like this? Why not use annual agreements? Was there a reason behind this decision?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-04-2012, 05:24 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

What does contract say?
(If it is a situation where you do the same work every week)
If it is just says $8300/month then I would agree with the customer.
If it says "x" visits per year @ $8300/month then prorate it from those numbers.

If it is a bundle of services (i.e mulch once a year, quarterly fertilizing, weed control) then I would say that you prorate it and tell them what the bill is.


Or you could finish out the month & bill the $8300? You may be able to get away with $3860 (2 weeks divided by 4.3 weeks/month multiplied by $8300/month) - still seems a bit sketchy to me though.

Last edited by shadrach; 10-04-2012 at 05:32 PM.
Reply With Quote
  #6  
Old 10-04-2012, 05:34 PM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...


i agree and 3 days do not make a week and technically every month has more then 4 weeks so if they want to be that fussy then they owe you more money from all the other months because other then the month of February every month of the year is longer then 4 weeks.

i would send them a revised bill for october with 3 days pro rated off the bill and send them a bill for all the other months with the additional days and thank them for being so honest and bringing that to your attention.

if they then don't see the lunacy in their request then i would refer it to my lawyer because it just seems as if they are pissed because you dropped them and they did not get the last laugh and final say.
Reply With Quote
  #7  
Old 10-04-2012, 06:00 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

I agree with cheese & dlpd in sentiment but that doesn't make it good advice . You can't go back after the fact & try to bill them for more for previous months & the $830 is enough to make it worth them filing in small claims over (costs $90 here). But again, this is assuming it is just a monthly price agreement & the contract does not say anything contradicting that.
Reply With Quote
  #8  
Old 10-04-2012, 08:38 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Frpdmp7895 View Post
What is the correct way to bill on an uncomplete month?
The correct way to bill for a week is $8300/month x 12 months / 52 weeks = $1915.39 per week. That's $3830.78 for the two weeks in October.

Last edited by mark123; 10-04-2012 at 08:43 PM.
Reply With Quote
  #9  
Old 10-05-2012, 09:37 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 3
Frpdmp7895 is on a distinguished road
Talking Thanks everyone!

Well, this is how I ended responding to this lady:
The way I came up with the total on Invoice no. 3828, in the amount of $4150.00, was in taking our monthly fee and dividing it by the average number of services, per month. Months typically have four service weeks. However, as in October this can vary. We did not charge additional fees for months that required our additional services (ie February, May,and August). We still feel paying us for half of the month is fair. However, fighting the battle is not something we are interested in, so I am sending a revised invoice.

And, here was her response:
We were not aware of how you broke down the services to prorate the charges. No problem we will pay the original invoice.

Yay! I was shocked!
And, in response - we do annual contracts, bill monthly. Sorry if my wording was confusing.
Reply With Quote
  #10  
Old 10-05-2012, 10:22 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

This made my day.

Us: 1
Clients: 0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Billing Question pboy8634 Starting a lawn care business. 7 08-02-2010 06:45 PM
Billing Question ? cleancutlawncare5382 Starting a lawn care business. 8 04-13-2010 01:27 AM
Snow Removal And Flat Rate Billing question Steve Gopher Software Support Archived Question & Answers - Read Only 9 12-22-2005 02:53 PM
Billing Gopher Software Support Archived Question & Answers - Read Only 1 10-08-2005 10:41 PM
Billing Question o-so-n-so Gopher Software Support Archived Question & Answers - Read Only 2 02-17-2004 10:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Md
homey
12-17-2014 06:55 PM
Today 07:56 PM
by Steve
6 233
Has Obamacare helped or...
Steve
12-18-2014 04:37 PM
Today 07:53 PM
by Steve
4 171
Stander Vs. Zt
totalscape
12-20-2014 07:57 PM
Today 06:50 PM
by Chilehead
7 171
Repair or replace the...
lxarth
12-17-2014 05:07 PM
Today 12:02 PM
by SuperiorPower
11 353
Facebook
element009
03-23-2011 09:36 AM
Yesterday 04:33 PM
by stevef1201
38 9,942
Ideas on a large bid
Knaubone
Yesterday 11:57 AM
Yesterday 11:57 AM
by Knaubone
0 68
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
Yesterday 12:52 AM
by rmccutchan
31 9,097
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
12-20-2014 11:33 PM
by SuperiorPower
7 286
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
12-19-2014 09:45 PM
by ExtremeLawncareServices
189 16,830
Georgia Boys!
Chilehead
12-18-2014 10:23 PM
12-19-2014 09:36 PM
by Chilehead
2 143
Employee job training...
brookline
12-15-2014 08:15 PM
12-19-2014 07:48 PM
by SuperiorPower
9 398
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 3,050
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,202
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,411
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 355
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 344
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 423
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 320
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 873
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 866
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 334
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 4,176
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 449
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,459
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 691
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 550
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 962
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 493
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 482
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,327
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,798
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 1,039
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,328
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,514
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 679
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 755
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,294
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 922
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,314
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,928
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 780
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,522
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 691
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,583
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,553
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,565
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 758
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,339
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,254
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 660
» Popular Tags
2wd 4x4 aerocore apartment complex auger bark billy goat brushcutter blades care charge christmas collections edging employee problems equipment rental estimate foreman four wheel drive gopherhaul gravely growing a lawn care business hardscapes hills holiday husqvarna jobs john deere quik trac labor cost landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights marketing mowing mr dave mulch mulch estimate new buisness new mower ordinance past due per hour service podcast pto push versus ride running a business savannah scripts search engine optimization seo shreaded small engine repair snow sprayer starting a business toro grand stand trailer trimmer rack truck new used landscape turfgrass consulting up sell employee won't return wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:06 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:06 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy