Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Billing question.....


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-04-2012, 08:55 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 2
Frpdmp7895 is on a distinguished road
Default Billing question.....

We have had a lawn maintenance company for years. We generally have month contracts with customers. In our contracts we ask that each party respectfully give 30 days notice before ending the contract.

We have a business whom paid us $8300 per month, for the past two years. We gave 30 days notice to end this contract because this complex is so time consuming and generally a pain. We end our service on 10/13/2012. I took the monthly fee of $8300, and divided it by 4 (average weeks in a month) and billed them $4150. They have responded by email that they do not agree with this, and think since this particular month has 5 weeks, we should be billing them only $3320.

Not a huge deal, except this company has nickeled and dimed us too death. I never adjusted bills for previous months for the amount of weeks in the month.
What is the correct way to bill on an uncomplete month?

~Diane
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-04-2012, 09:23 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...
Reply With Quote
  #3  
Old 10-04-2012, 01:54 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,043
Rep Power: 6
stevef1201 is on a distinguished road
Smile

" A recent aduit of your account shows that you owe us for x number of weeks during the month of x and x, and were mistakenly billed x. Please send a check for xx within the next tens days for those weeks of work. Thank you.
As we have decided to end our business relationship with you, and we agreed to x dollars per month (divided by 4.3 weeks) that comes to x per week. We have done x number of weeks of work this month and request that you send a check in x amount.
Thank you.

If payment is not recived within 10 days this matter will be turned over to our atorney for collection, in accordance with the laws of the stae of ******


Or just ask you attorney, he is always willing to help (for a small nominal fee of course)

I personally use

I. M. Aschyster
Law Offices of
W.E. Dickum, and Howe
Reply With Quote
  #4  
Old 10-04-2012, 03:40 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Hi Diane, I am sorry about this happening.

Quote:
We generally have month contracts with customers.
Why are you using month to month agreements like this? Why not use annual agreements? Was there a reason behind this decision?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-04-2012, 04:24 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

What does contract say?
(If it is a situation where you do the same work every week)
If it is just says $8300/month then I would agree with the customer.
If it says "x" visits per year @ $8300/month then prorate it from those numbers.

If it is a bundle of services (i.e mulch once a year, quarterly fertilizing, weed control) then I would say that you prorate it and tell them what the bill is.


Or you could finish out the month & bill the $8300? You may be able to get away with $3860 (2 weeks divided by 4.3 weeks/month multiplied by $8300/month) - still seems a bit sketchy to me though.

Last edited by shadrach; 10-04-2012 at 04:32 PM.
Reply With Quote
  #6  
Old 10-04-2012, 04:34 PM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...


i agree and 3 days do not make a week and technically every month has more then 4 weeks so if they want to be that fussy then they owe you more money from all the other months because other then the month of February every month of the year is longer then 4 weeks.

i would send them a revised bill for october with 3 days pro rated off the bill and send them a bill for all the other months with the additional days and thank them for being so honest and bringing that to your attention.

if they then don't see the lunacy in their request then i would refer it to my lawyer because it just seems as if they are pissed because you dropped them and they did not get the last laugh and final say.
Reply With Quote
  #7  
Old 10-04-2012, 05:00 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

I agree with cheese & dlpd in sentiment but that doesn't make it good advice . You can't go back after the fact & try to bill them for more for previous months & the $830 is enough to make it worth them filing in small claims over (costs $90 here). But again, this is assuming it is just a monthly price agreement & the contract does not say anything contradicting that.
Reply With Quote
  #8  
Old 10-04-2012, 07:38 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Frpdmp7895 View Post
What is the correct way to bill on an uncomplete month?
The correct way to bill for a week is $8300/month x 12 months / 52 weeks = $1915.39 per week. That's $3830.78 for the two weeks in October.

Last edited by mark123; 10-04-2012 at 07:43 PM.
Reply With Quote
  #9  
Old 10-05-2012, 08:37 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 2
Frpdmp7895 is on a distinguished road
Talking Thanks everyone!

Well, this is how I ended responding to this lady:
The way I came up with the total on Invoice no. 3828, in the amount of $4150.00, was in taking our monthly fee and dividing it by the average number of services, per month. Months typically have four service weeks. However, as in October this can vary. We did not charge additional fees for months that required our additional services (ie February, May,and August). We still feel paying us for half of the month is fair. However, fighting the battle is not something we are interested in, so I am sending a revised invoice.

And, here was her response:
We were not aware of how you broke down the services to prorate the charges. No problem we will pay the original invoice.

Yay! I was shocked!
And, in response - we do annual contracts, bill monthly. Sorry if my wording was confusing.
Reply With Quote
  #10  
Old 10-05-2012, 09:22 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

This made my day.

Us: 1
Clients: 0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Billing Question pboy8634 Starting a lawn care business. 7 08-02-2010 05:45 PM
Billing Question ? cleancutlawncare5382 Starting a lawn care business. 8 04-13-2010 12:27 AM
Snow Removal And Flat Rate Billing question Steve Gopher Software Support Archived Question & Answers - Read Only 9 12-22-2005 01:53 PM
Billing Gopher Software Support Archived Question & Answers - Read Only 1 10-08-2005 09:41 PM
Billing Question o-so-n-so Gopher Software Support Archived Question & Answers - Read Only 2 02-17-2004 09:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
Yesterday 09:59 PM
by WesleySnips
5 551
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 09:40 PM
by ExtremeLawncareServices
87 4,896
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Yesterday 08:22 PM
by WesleySnips
1 1,674
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
Yesterday 07:14 PM
by SGL1
23 317
Pressure Washing...
WesleySnips
Yesterday 06:13 PM
Yesterday 06:13 PM
by WesleySnips
0 35
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Yesterday 05:58 PM
by WesleySnips
5 213
trimming back shrubs
WesleySnips
Yesterday 06:14 AM
Yesterday 01:08 PM
by WesleySnips
3 77
Late charge
Simon Abousaada
07-30-2014 07:23 PM
Yesterday 12:41 PM
by Steve
2 87
Building credit
Matther777
07-27-2014 05:20 PM
Yesterday 12:36 PM
by Steve
12 284
Need input on a bid
phlawncare
07-28-2014 08:51 PM
Yesterday 05:08 AM
by kslawn
7 216
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
07-30-2014 01:03 PM
by Steve
5 219
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-30-2014 12:31 PM
by Steve
17 755
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
07-30-2014 12:19 PM
by Steve
3 155
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
07-30-2014 06:29 AM
by kslawn
5 192
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 144
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 152
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 207
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 392
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 400
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 238
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 387
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 590
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 149
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 277
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,368
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 466
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 296
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 986
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 278
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 336
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 396
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 282
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,520
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 308
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 217
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 361
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 729
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 591
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 369
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 715
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 267
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 256
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 826
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,141
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 884
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 800
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 322,247
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,829
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 538
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 443
» Popular Tags
4wd advertisement article marketing auger bid butterfly gardens charge christmas lighting christmas light service courtesy call customers decorating estimate exmark ferris first truck fundraiser gopherhaul grass gravely hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac lawn lawn care lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting marketing monthly mow mulch mulch price new buisness new mower organize outdoor environments payment podcast property management company pto reo scag schedule scripts seo snow starting a business starting a lawn care business start up lawn care business steve stihl theft toro toro grand stand trailer trimmer rack walker winter winter services zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:32 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:32 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy