Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Is this to harsh in your opinion?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-16-2012, 05:47 PM
nitalouise nitalouise is offline
Junior Member
 
Join Date: Sep 2012
Posts: 10
Rep Power: 4
nitalouise is on a distinguished road
Default Is this to harsh in your opinion?

This is what I've drafted to be on the service agreement that goes along with the bid price, Do you think it's a bit to harsh?


 Bi-Weekly- Please note: If you want a bi-weekly basic package (see above) you will be charge 1/2 times the weekly estimate rate in addition to the weekly rate, Example: If your initial estimate was 30.00 weekly, Bi- weekly service appointment will be charged 45.00. Bi-weekly will only be considered at the weekly rate during drought conditions. This causes scheduling issues and is hard on our equipment to mow overgrown grass on a constant basis. Please call the office with any questions or concerns.

Also, would you give this the service agreement to them when you give them the bid price?

I didn't put anything in it about 1 full year service, should I?

Do you have them sign the service agreement?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-16-2012, 06:05 PM
mike affordable mike affordable is offline
Junior Member
 
Join Date: May 2011
Location: sutton massachusetts
Posts: 29
Rep Power: 6
mike affordable is on a distinguished road
Smile

Lawn care business tipsLawn Care Business Book
I like that get right to the point on that subject! sounds good to me.
Reply With Quote
  #3  
Old 09-16-2012, 06:34 PM
Rdelahunr Rdelahunr is offline
Junior Member
 
Join Date: Jul 2012
Location: Park Rapids, MN
Age: 20
Posts: 21
Rep Power: 4
Rdelahunr is on a distinguished road
Default

Bi-Weekly- Please note: If you want a bi-weekly basic package (see above) you will be charge 1/2 times the weekly estimate rate in addition to the weekly rate, Example: If your initial estimate was 30.00 weekly, Bi- weekly service appointment will be charged 45.00.

I think it would be easier to say that there is a 50% surcharge for biweekly cuts due to scheduling difficulty and increased mower wear.
Reply With Quote
  #4  
Old 09-16-2012, 07:21 PM
nitalouise nitalouise is offline
Junior Member
 
Join Date: Sep 2012
Posts: 10
Rep Power: 4
nitalouise is on a distinguished road
Default

Quote:
Originally Posted by Rdelahunr View Post
Bi-Weekly- Please note: If you want a bi-weekly basic package (see above) you will be charge 1/2 times the weekly estimate rate in addition to the weekly rate, Example: If your initial estimate was 30.00 weekly, Bi- weekly service appointment will be charged 45.00.

I think it would be easier to say that there is a 50% surcharge for biweekly cuts due to scheduling difficulty and increased mower wear.

Yes I agree, Less words and still straight to the point. Thanks
Reply With Quote
  #5  
Old 09-16-2012, 09:25 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 261
Rep Power: 7
shadrach is on a distinguished road
Default

" Bid price is for weekly service. Weekly service includes ....
Other options may be available,"

I don't think I would put the part for the bi-weekly option in a bid - I would rather have weekly clients & do not want to give that as an option up front.
Lead people in the direction you want them to go. I think the explanation for bi-weekly charges "on paper" is a bad idea on a bid.

Last edited by shadrach; 09-16-2012 at 09:30 PM.
Reply With Quote
  #6  
Old 09-17-2012, 10:42 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,948
Rep Power: 10
Steve has disabled reputation
Default

I think your sales presentation is where you should guide the customer to your ideal goal. The contract should be used to restate what you both agree on so there are no disagreements.

If at the time of the sales presentation, the customer is looking to push more towards a bi-weekly service, you can point out to them that the price would be 50% higher than a single cut due to the following reasons. That should help make the case for weekly service.

What do you feel would be the benefits of putting that in the service agreement? Also how do you give your customer the price quote? Do you give it to them in person or mail it later?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 09-17-2012, 12:22 PM
nitalouise nitalouise is offline
Junior Member
 
Join Date: Sep 2012
Posts: 10
Rep Power: 4
nitalouise is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I think your sales presentation is where you should guide the customer to your ideal goal. The contract should be used to restate what you both agree on so there are no disagreements.

If at the time of the sales presentation, the customer is looking to push more towards a bi-weekly service, you can point out to them that the price would be 50% higher than a single cut due to the following reasons. That should help make the case for weekly service.

What do you feel would be the benefits of putting that in the service agreement? Also how do you give your customer the price quote? Do you give it to them in person or mail it later?
Hi Steve, Still working on all of the above, The service agreement I am using has a check off list for all services wanted along with options list of how often they want the services, such as; weekly, per-pay ect. I have listed the Bi-weekly with a disclaimer that states the 50% increase, dont you think it would be best if they knew up front what they are dealing with?

Also we quote the job when we see it at the initial appointment if there are no add-ons involved then we promise a price with a 24 hour period. And it will be give to them in person.
Reply With Quote
  #8  
Old 09-18-2012, 11:20 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,948
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I have listed the Bi-weekly with a disclaimer that states the 50% increase, dont you think it would be best if they knew up front what they are dealing with?
I think if you are going to have some kind of service agreement form with services listed and check boxes, just keep it simple. Don't add all these other things like how the price will be affected by the frequency of service. It's not going to benefit you being on that form.

When you are in person and you are talking with a potential customer and they tell you they are leaning more towards bi-weekly service, that is when you can counter and suggest weekly service for all the reasons you can come up with including the price difference. Make the sale in person and then have the written agreement reiterate the services that will be provided and the price.

Quote:
Also we quote the job when we see it at the initial appointment if there are no add-ons involved then we promise a price with a 24 hour period. And it will be give to them in person.
Something to keep in mind with all this is, the quicker you can get the sale finalized the better. The less time you give a potential customer to think about if they really need this service or that service, the better it is for you. You want to minimize their chances of changing their mind, or finding someone else to go with. Ideally, you want to pull up, meet them, give them a price for the service and be able to perform the first service right then and there.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 09-19-2012, 07:32 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

As much as I would like to be more informative for my clients, everything would only work against me.

I WISH we could use something like that, but it makes more sense to have the client choose bi-weekly, and for you to later on explain why they should actually choose weekly. Clients are easily threatened by facts, no matter how basic they may seem.

Don't use anything that can be used against you when it comes to making sales. Leave the explanations for later, but the price should probably still be visible if it's something you want your clients to sign.

And yes, have your clients sign everything. Less headaches down the road!!! I promise!!!

A sample piece of my contract is yours to use, just change it around (with bi-weekly or weekly)


Last edited by CHEESE2009; 09-19-2012 at 07:35 AM.
Reply With Quote
  #10  
Old 09-19-2012, 08:42 AM
nitalouise nitalouise is offline
Junior Member
 
Join Date: Sep 2012
Posts: 10
Rep Power: 4
nitalouise is on a distinguished road
Default Here's a copy

Tell me what you think, is it to wordy? Want to make sure they are informed, but don't want to scare anyone away...



 Basic Package: Cut lawn, Weed eat, Blow off clippings.
 Edging
 Mulch installation/ maintenance
 Seasonal Pruning: Prune all trees and shrubs & clean up.
 Snow Removal
 Gutter cleaning/repair
 Fall clean up/leaf removal
 Ice management
 Pressure Washing
 Spring Cleanup











Quote Packet


Date: ____________

Customer: ______________________
Address: _______________________
Phone: _______________________
Email: _________________________
Best time to reach you: ___________

 Edging Flower Beds
 Small Tree Trimming
 Handyman services : (just ask) __________________________________________________ _________________________
 Any other services needed? (with payment added to next invoice)____________________
 How often to do you want these services?
 Weekly
 Bi-Weekly
 Monthly


Price Estimate: ___________





Terms of Agreement:

Payment schedule options for new customers or any changes.
 Weekly Invoice *
 Pre-Pay 1to 4 weeks in advance
 Monthly billing invoice**(commercial customers only)

 Bi-Weekly- Please note: If you want a bi-weekly there is a 50% surcharge for biweekly cuts due to scheduling difficulty and increased mower wear. Bi-weekly will only be considered at the weekly rate during drought conditions at this companies discression. Please call the office with any question or concerns.

Read the small print:

* Payment is due the following week of your service appointment; (if not paid at point of service) accepted forms of payment are, check, money order or cash. If no one is available please tell us where you will leave payment. We will leave a receipt for paid services.

** You will be billed at the 1st of every month with payment due before the 15th of that month.

Payments are due at next scheduled service date
Please make all checks or money orders payable to Cole VanZile.


As a new or existing customer, please remember that your satisfaction is very important to us at Cole’s Yard Works, If you have any concerns or questions about the services we offer, please don’t hesitate to let us know. Your Satisfaction is Guaranteed!!!



Customer Agreement Signature_____________________________________
A copy of this signed agreement will be returned to you with your first service appointment.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What is everyones opinion on Cub Cadet? HAMPTON ROADS LAWN CARE Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. 8 02-18-2012 09:23 PM
Opinion on my logo please JeffK26 Graphic Design Discussions 17 10-15-2011 08:12 PM
My opinion of HUSTLER kolawns Lawn Maintenance / Lawn Renovation 5 07-28-2008 01:17 AM
What's your opinion? Steve General Business Discussions 4 06-30-2006 12:11 PM
Can i get your opinion MCSLAWNCARE General Business Discussions 12 02-13-2006 07:16 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Whats up??
Cpadgett
05-27-2016 10:57 AM
Yesterday 11:09 PM
by Cpadgett
1 35
Is it too late?
Cpadgett
05-28-2016 09:10 AM
Yesterday 02:08 PM
by Cpadgett
2 55
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
05-27-2016 08:17 PM
by J.A.S.LawnService
7 9,681
help with sole...
greenbuds
03-24-2016 12:21 PM
05-27-2016 12:20 PM
by Wolf4dk
3 9,419
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-26-2016 04:45 PM
by lawngawd7
9 345
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
05-26-2016 04:34 PM
by Crossett73
91 33,724
Hello from Alabama
pruzilla
05-25-2016 01:20 PM
05-26-2016 08:14 AM
by pruzilla
2 63
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
05-24-2016 04:08 PM
by Steve
1 81
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 68
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,787
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 88
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 220
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 120
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 198
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 127
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 435,035
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 170
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 152
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 201
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 414
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 175
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 447
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,536
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 162
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 188
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 306
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:06 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:06 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy