Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

I think I have one of Scotts customers


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-29-2012, 04:34 AM
CS-LawnService CS-LawnService is offline
Senior Member
 
Join Date: Sep 2011
Location: Paw Paw West Virginia
Age: 51
Posts: 133
Rep Power: 4
CS-LawnService is on a distinguished road
Default I think I have one of Scotts customers

I think one of Scotts customers have moved into my area .I picked this job up in may 3 acre river lot gave him a decent price on it I made money he was very happy with the price on it bi-weekly mow as it was just a river lot .
well it started after the second cut having to chase the money down every time tried and tried to find a payment arrangment that would work for the customer he finally said he would prepay for each cut and that worked for 2 payments then it was having to chase him down to get paid .
yesterday he fires me and post on his facebook account

"If you are in business in these tough economic times and expect to survive and grow, you need to know that the customer has a choice. To go elsewhere, or to just decline non-essential goods and service altogether. The customer needs to be provided what they want, when they want it, and how they want it. They need to be allowed to make payment by a method of their choosing, and on the terms and schedule that fit their lifestyle. If you badger or try to dictate to a customer, fail to live up to agreements, or make doing business inconvenient, only a fool will be your customer for very long. And I'm no fool."


I have refraimed from post that if you payed your bills you would not have any problems .

but i blame scott for this it sure sounds like one of his customers
__________________
Chris Hoeltke
serving Winchester Virginia and surrounding areas
C&S Lawn Service

Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-29-2012, 07:02 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by CS-LawnService View Post
"If you are in business in these tough economic times and expect to survive and grow, you need to know that the customer has a choice. To go elsewhere, or to just decline non-essential goods and service altogether. The customer needs to be provided what they want, when they want it, and how they want it. They need to be allowed to make payment by a method of their choosing, and on the terms and schedule that fit their lifestyle. If you badger or try to dictate to a customer, fail to live up to agreements, or make doing business inconvenient, only a fool will be your customer for very long. And I'm no fool."
So what he is saying is you should have no rules and hope to get paid some time?

I think any one that reads this will find it funny and don't reply to him
Reply With Quote
  #3  
Old 08-29-2012, 07:12 AM
CS-LawnService CS-LawnService is offline
Senior Member
 
Join Date: Sep 2011
Location: Paw Paw West Virginia
Age: 51
Posts: 133
Rep Power: 4
CS-LawnService is on a distinguished road
Default

yup thats what it seems like to me ,I found it very ammusing and just a relief to be rid of him
__________________
Chris Hoeltke
serving Winchester Virginia and surrounding areas
C&S Lawn Service

Reply With Quote
  #4  
Old 08-29-2012, 09:30 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

that guy is a arrogant SOB. who does he think he is where he can make up the rules?
does he pay the gas station attendant when he feels like it?

this guy does not understand how basic commerce works.
you offer a service and people choose your service under the terms of the service agreement and this clown thinks he can pay you based on his lifestyle?

what lifestyle exactly is it? living beyond your means? nobody has to pay someone to cut their lawn with the exception of the elderly and handicapped.
he has the option to do it himself, but he chose to have someone do it and he will pay.
and he just not like the fact that he has to hand over his hard earned money to someone who busted their azz because he wants to hold on to it for his wants and needs.

if someone did that to me i could care less if it was 60 dollars or 6 thousand if i had a written agreement ( which i always do ) i would take his azz to court or slap a lien on his house faster then you could say jo boo.

when people want to go online and slander you they need to be put in their place.
Reply With Quote
  #5  
Old 08-29-2012, 11:11 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

I am sorry that happened. It is something though that you are able to see a true reflection (his account) of what happened. Otherwise you might never have known. But now you do know that there was going to be no winning with this customer. He was going to continue to be flaky.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 08-29-2012, 01:19 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

lol... I wonder if there is any way to show the world that this client is wrong.


You should post it on your company fb page, and all of us can go there and LAUGH at it.

Lawn guys: 100
Clients: 0
Reply With Quote
  #7  
Old 08-29-2012, 01:29 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

What a prick.

This is why I bill at the beginning of the month. The customers that have a problem with this are the ones that pay late and try not to pay at all. If they have a problem prepaying then I have a problem precutting. Every customer I have ever lost was due to none payment.

I tried at time of service but the client isnt always home or forgets to leave a check. I tried invoicing at the end of the month but by the time I'm paid the customer owes me the same amount.
Reply With Quote
  #8  
Old 08-30-2012, 03:23 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
tried invoicing at the end of the month but by the time I'm paid the customer owes me the same amount.
Well said.

This is what bothered me the most with letting clients pay after services were done. By the time they pay, they already owe us again, it just snowballs and they end up having a hard time letting go of a larger amount of money.

Also when it's late in the season and the grass stops growing, you might not even get your last months payment from them without a fight. I like to rid myself of those risks completely.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Scotts Spreader Settings? Jack Rabbit Lawn Maintenance / Lawn Renovation 4 06-27-2010 02:42 PM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
Best Customers makbootzy General Talk 5 01-07-2008 03:06 PM
Im above scotts lawn pnplawn Search Engine Optimization and Website Design Discussions. 4 12-05-2007 04:08 PM
Scotts Lawn Care Mailer Steve Show Off - Picture Post - Photo Gallery 1 08-14-2006 07:00 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Billing methods
jcurr33
03-26-2015 01:33 PM
Today 05:13 PM
by avetslawncare
8 196
Covering a landscape...
Dan Tanner
Today 09:01 AM
Today 05:06 PM
by avetslawncare
2 51
bidding a cemetery....
NPM_LLC
Yesterday 10:56 AM
Today 01:18 PM
by jrs.landscaping
5 111
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
Today 12:50 PM
by SC93
3 383
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
Today 12:32 PM
by SC93
19 512
Bid for large home...
lxarth
03-22-2015 11:06 AM
Today 12:31 PM
by kslawn
9 330
Weed and Feed
robkattankate
03-19-2015 09:00 PM
Today 08:42 AM
by Dan Tanner
5 407
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 03:14 PM
by Dan Tanner
5 393
First big mower decision?
SGL1
Yesterday 08:58 AM
Yesterday 08:58 AM
by SGL1
0 66
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 08:43 AM
by biglee
28 2,410
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
Yesterday 08:37 AM
by Dan Tanner
5 196
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:25 AM
by SGL1
11 541
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 05:35 AM
by Dan Tanner
2 171
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 12:18 AM
by lxarth
7 206
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-27-2015 11:42 PM
by lxarth
15 3,448
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 246
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 235
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-27-2015 12:29 PM
by biglee
5 202
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 346
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 280
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 695
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,590
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 324
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 203
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,670
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 382
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 147
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 229
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 145
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 136
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,186
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 854
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,586
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 277
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,751
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 187
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 566
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 290
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 497
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 390
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,337
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,039
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 213
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 874
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 293
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,010
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 554
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,724
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 301
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,168
» Popular Tags
apartment complex auger bark billy goat brushcutter blades blowout bob villa collections commercial design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic introduction john deere quik trac landscape landscape services landscaping training lawn aeration lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website marketing more customers business mr dave new business ordinance past due patio install per hour charge pricing profit on employee pto push versus ride running a business scag v-ride scripts search engine optimization secrets to landscaping sell the vision seo shell small engine repair square foot sulky toro grand stand trailer tree trimmer rack truck new used landscape walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:13 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:13 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy