Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

I think I have one of Scotts customers


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-29-2012, 04:34 AM
CS-LawnService CS-LawnService is offline
Senior Member
 
Join Date: Sep 2011
Location: Paw Paw West Virginia
Age: 50
Posts: 133
Rep Power: 4
CS-LawnService is on a distinguished road
Default I think I have one of Scotts customers

I think one of Scotts customers have moved into my area .I picked this job up in may 3 acre river lot gave him a decent price on it I made money he was very happy with the price on it bi-weekly mow as it was just a river lot .
well it started after the second cut having to chase the money down every time tried and tried to find a payment arrangment that would work for the customer he finally said he would prepay for each cut and that worked for 2 payments then it was having to chase him down to get paid .
yesterday he fires me and post on his facebook account

"If you are in business in these tough economic times and expect to survive and grow, you need to know that the customer has a choice. To go elsewhere, or to just decline non-essential goods and service altogether. The customer needs to be provided what they want, when they want it, and how they want it. They need to be allowed to make payment by a method of their choosing, and on the terms and schedule that fit their lifestyle. If you badger or try to dictate to a customer, fail to live up to agreements, or make doing business inconvenient, only a fool will be your customer for very long. And I'm no fool."


I have refraimed from post that if you payed your bills you would not have any problems .

but i blame scott for this it sure sounds like one of his customers
__________________
Chris Hoeltke
serving Winchester Virginia and surrounding areas
C&S Lawn Service

Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-29-2012, 07:02 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by CS-LawnService View Post
"If you are in business in these tough economic times and expect to survive and grow, you need to know that the customer has a choice. To go elsewhere, or to just decline non-essential goods and service altogether. The customer needs to be provided what they want, when they want it, and how they want it. They need to be allowed to make payment by a method of their choosing, and on the terms and schedule that fit their lifestyle. If you badger or try to dictate to a customer, fail to live up to agreements, or make doing business inconvenient, only a fool will be your customer for very long. And I'm no fool."
So what he is saying is you should have no rules and hope to get paid some time?

I think any one that reads this will find it funny and don't reply to him
Reply With Quote
  #3  
Old 08-29-2012, 07:12 AM
CS-LawnService CS-LawnService is offline
Senior Member
 
Join Date: Sep 2011
Location: Paw Paw West Virginia
Age: 50
Posts: 133
Rep Power: 4
CS-LawnService is on a distinguished road
Default

yup thats what it seems like to me ,I found it very ammusing and just a relief to be rid of him
__________________
Chris Hoeltke
serving Winchester Virginia and surrounding areas
C&S Lawn Service

Reply With Quote
  #4  
Old 08-29-2012, 09:30 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

that guy is a arrogant SOB. who does he think he is where he can make up the rules?
does he pay the gas station attendant when he feels like it?

this guy does not understand how basic commerce works.
you offer a service and people choose your service under the terms of the service agreement and this clown thinks he can pay you based on his lifestyle?

what lifestyle exactly is it? living beyond your means? nobody has to pay someone to cut their lawn with the exception of the elderly and handicapped.
he has the option to do it himself, but he chose to have someone do it and he will pay.
and he just not like the fact that he has to hand over his hard earned money to someone who busted their azz because he wants to hold on to it for his wants and needs.

if someone did that to me i could care less if it was 60 dollars or 6 thousand if i had a written agreement ( which i always do ) i would take his azz to court or slap a lien on his house faster then you could say jo boo.

when people want to go online and slander you they need to be put in their place.
Reply With Quote
  #5  
Old 08-29-2012, 11:11 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

I am sorry that happened. It is something though that you are able to see a true reflection (his account) of what happened. Otherwise you might never have known. But now you do know that there was going to be no winning with this customer. He was going to continue to be flaky.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 08-29-2012, 01:19 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

lol... I wonder if there is any way to show the world that this client is wrong.


You should post it on your company fb page, and all of us can go there and LAUGH at it.

Lawn guys: 100
Clients: 0
Reply With Quote
  #7  
Old 08-29-2012, 01:29 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

What a prick.

This is why I bill at the beginning of the month. The customers that have a problem with this are the ones that pay late and try not to pay at all. If they have a problem prepaying then I have a problem precutting. Every customer I have ever lost was due to none payment.

I tried at time of service but the client isnt always home or forgets to leave a check. I tried invoicing at the end of the month but by the time I'm paid the customer owes me the same amount.
Reply With Quote
  #8  
Old 08-30-2012, 03:23 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
tried invoicing at the end of the month but by the time I'm paid the customer owes me the same amount.
Well said.

This is what bothered me the most with letting clients pay after services were done. By the time they pay, they already owe us again, it just snowballs and they end up having a hard time letting go of a larger amount of money.

Also when it's late in the season and the grass stops growing, you might not even get your last months payment from them without a fight. I like to rid myself of those risks completely.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Scotts Spreader Settings? Jack Rabbit Lawn Maintenance / Lawn Renovation 4 06-27-2010 02:42 PM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
Best Customers makbootzy General Talk 5 01-07-2008 03:06 PM
Im above scotts lawn pnplawn Search Engine Optimization and Website Design Discussions. 4 12-05-2007 04:08 PM
Scotts Lawn Care Mailer Steve Show Off - Picture Post - Photo Gallery 1 08-14-2006 07:00 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
Today 10:10 AM
by stevef1201
8 479
Mulching beds
Bradcook21
Today 07:43 AM
Today 10:03 AM
by stevef1201
2 44
This sucks...
Matther777
09-18-2014 04:56 PM
Yesterday 07:19 PM
by ExtremeLawncareServices
9 366
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
Yesterday 06:40 PM
by SGL1
22 6,201
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 05:39 PM
by ExtremeLawncareServices
120 8,230
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
Yesterday 03:16 PM
by kslawn
2 504
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-19-2014 05:59 PM
by ExtremeLawncareServices
11 865
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,035
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 1,403
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-19-2014 08:17 AM
by ExtremeLawncareServices
9 408
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 6,811
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 260
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 521
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 952
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 343
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 706
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 487
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,240
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,925
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,143
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 830
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 418
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 519
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 437
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,135
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 910
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,044
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 404
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 371
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,822
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 662
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,304
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,311
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 833
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,575
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 1,060
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,648
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 534
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,278
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,349
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 740
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 1,033
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,820
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,122
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 721
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 664
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 760
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 774
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 1,026
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,097
» Popular Tags
4wd apartment bid auger butterfly gardens charge christmas credit card processing deliquentaccounts estimate exmark ferris first truck foreman gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna introduction john deere quik trac kansas city kawasaki labor cost landscape services late lawn lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup leaf removal lesco lighting managing a lawn care business marketing mowing mulch estimate new and restored landscapes new buisness new mower podcast property management company pto push versus ride reo rotating scag scripts search engine optimization season seo sprayer starting a business starting a lawn care business start up lawn care business steve stihl theft tips toro toro grand stand trailer trimmer rack walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:54 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:54 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy