Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Sacrifices


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-26-2012, 05:34 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Sacrifices

There is a lot of talk about low-balling, but in some cases, have you found it necessary at times to stay afloat?

In this example, imagine losing all of your high paying clients and being forced to resign, or low-ball to stay in the game. Quality no longer matters, but prices and deals you offer do.

For example:

Would you be willing to give work valued at $100 away for free, in order to receive $500 later on?

How much would a sacrifice like above impact you?
How would you make it out work for you?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-26-2012, 09:02 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I wouldnt!

You have to stick to your guns. I did about 6 pressure washing quotes in 2 days. I only got the ok from one. So when it came to the last 2, I dropped a $75-100 off the price. I didnt get either job I underbid. 2 of the others called me a few days later and hired me. So I ended up with 3 out of 6. 3 out of 4 at my normal price. I made $1300 in 11 hours.

I have a commercial property that I do. When I bidded it the guy negotiated me down $500 off the price. Since it was for the following year I was like screw it. Its guaranteed money for next year. This ended up being the pickiest customer ever. Tells me he wants brown mulch. I install then says it looks old, I told you black. Theres goes $300! Because of a early mowing season, a bigger spring clean up and installing mulch twice, I barely broke even the first month in this contract.

I have another guy that wouldnt do weekly cuts. Then he would complain that the grass was to high. Acting like I wasnt showing up. When I told him it would look like that. Then as soon as the grass slows down he wants it cut every 3 weeks now. I dropped him in a heartbeat. It has barely been 2 weeks and his grass is 6 inches high. I had him under contract for a $400 hedge trimming at the end of the year but screw it.

I find it when you pick up customers that shop for price you get people expecting way to much for to little.
Reply With Quote
  #3  
Old 08-26-2012, 09:47 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

The best part about every year, is not calling back the bad clients. I have clients I drop, and they drive around town searching for you the following year, very awkward (true story).

This year has been my best ever with clients in general, I usually drop 6-10 clients (per year) who don't fit in with my system of doing things.

We did without rain for most of the season, and I've got this one client who accuses me of using a mower that leaks gas on his lawn, causing it to dry up like every other lawn in town. My guy and me have a good laugh when we leave, wondering why the hell we bother with this crap.

There's honestly only so much you can do when a client backs you into a corner and refuses to listen to reason. At this point, instead of just firing him, I just ignore it and await to deposit his next check.


Is there any other business worse, when it comes to putting up with b.s? I'd imagine not.
Reply With Quote
  #4  
Old 08-26-2012, 10:36 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Senior Member
 
Join Date: Apr 2011
Posts: 252
Rep Power: 5
avetslawncare is on a distinguished road
Default

WHY?!?!?? Why would this be necessary? There is so much more out there, why break your back for no reason?


As I have started my business, I feel as if customers want quality at a reasonable price........not a low ball price, but just somewhat reasonable.......the guys who lowball ruin it for the rest.
Reply With Quote
  #5  
Old 08-26-2012, 10:55 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by avetslawncare View Post
WHY?!?!?? Why would this be necessary? There is so much more out there, why break your back for no reason?


As I have started my business, I feel as if customers want quality at a reasonable price........not a low ball price, but just somewhat reasonable.......the guys who lowball ruin it for the rest.

Let's say lowballers take over the world. You can't for the life of you charge what you should. What would we do? Kill them off?.. maybe... some of them...


all of them.
Reply With Quote
  #6  
Old 08-26-2012, 10:58 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
Let's say lowballers take over the world. You can't for the life of you charge what you should. What would we do? Kill them off?.. maybe... some of them...


all of them.
wood chip them
Reply With Quote
  #7  
Old 08-27-2012, 02:33 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,502
Rep Power: 10
Steve has disabled reputation
Default

Have you run into situations where a customer tried to get you to perform some initial work for free in the promise of more work down the road? How did you handle that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 08-27-2012, 03:19 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you run into situations where a customer tried to get you to perform some initial work for free in the promise of more work down the road? How did you handle that?

Not exactly, close. Usually I've already landed the client for one service, but as I'm there, that's when they try to get me to do favors for them.

If I shovel walkways, some will request for me to shovel in front of their garage doors, which takes only 2 seconds of my time, but doing so still manages to upset me.

-

For lawn maintenance, I generally like to go above and beyond... Like trimming weeds out of the driveway, along curbs (facing the street) and walkways, sidewalks, etc. However, there are times where I just can't do it.

I had one client with a large brick patio in his backyard, nothing but weeds would grow from every groove. I got stuck doing it once, and wasted a lot of my time and trimmer string. I eventually had to say "no", and the client acted as if I was the cruelest person in the world.
Reply With Quote
  #9  
Old 08-28-2012, 11:12 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,502
Rep Power: 10
Steve has disabled reputation
Default

Quote:
If I shovel walkways, some will request for me to shovel in front of their garage doors, which takes only 2 seconds of my time, but doing so still manages to upset me.
Have you found ways to deal with this over time? Are there things you can say or do that will diffuse the issue so you don't get upset?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 08-29-2012, 01:32 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you found ways to deal with this over time? Are there things you can say or do that will diffuse the issue so you don't get upset?
For most services I would simply increase the cost. Unfortunately, people believe that they are already paying too much into each season, so I would just have to suck it up and deal with it - hoping that it works in my favor.

In winter, I'll usually go days without sleep, so that little extra 2 seconds of unpaid work is just a nuisance. Not much could make me feel good about it, unless I was handed $1,000,000. ... that'd be nice...
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Big mowing job
Bradcook21
Yesterday 03:57 PM
Yesterday 07:40 PM
by Bradcook21
4 61
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
Yesterday 02:32 PM
by mattthelawnguy
8 336
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 01:53 PM
by malaboy
1,226 401,083
Hello Everybody
budspop
Yesterday 11:42 AM
Yesterday 11:42 AM
by budspop
0 31
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 123
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 225
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 204
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 210
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 362
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 208
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 738
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,916
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 362
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-27-2015 11:27 AM
by googus
8 553
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,409
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,392
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,454
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 300
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 422
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 318
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 338
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,717
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,667
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,473
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 346
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 292
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 462
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,467
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 391
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 2,233
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 364
» Popular Tags
accounting advertising apartment bid apartment complex apartment lawn care estimate applying bark blowout bob villa collections contract help curb appeal services demonstration design door hangers edging employee problems equipment rental facebook flyers free advertising free lawn care google hardscapes hiring how to husqvarna hydro increase customers invoicing jobs landscape services landscaping landscaping training lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave new business ordinance past due patio install per hour service plowing pricing quickbooks online roundup scag secrets to landscaping sell the vision seo shreaded small engine repair snow plowing solo solo backpack sprayer sq ft square foot swzt tree up sell employee walk behind web design website website design winterization wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:49 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:49 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy