Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

talking to the competition


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-14-2012, 03:29 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default talking to the competition

I was doing a pressure washing job the other day and the lawn man came by to cut. I started to talk to him about business.

This guy has been at it for 23 years. He only mows and doesnt do commercial with the exception of cemeteries. I thought that was interesting so I had to pick his brain.

The way he does it is he mows up to 50 miles away. He goes to a different town each day. I forgot to ask him what happens when it rains.

He was also real picky about who he picks as clients. He preferred the ones that were never home and wouldnt bother him. He wouldnt touch a overgrown yard. He would discontinue service instead of chasing payments.

The most interesting thing is he wont give customers his cell phone. He uses a business number and checks his calls when hes home, so hes not bothered while working.

I run my business almost the opposite way. I dont care to much for lawn mowing and focus on installation, pressure washing, clean ups and snow removal. I'm always bothered by calls and chatty customers. I deal with the headache commercial accounts. I wont cut more then 15 miles away from my home.

To see us focus on different services and still both are successful was interesting none to less.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-14-2012, 06:21 PM
WorkForMySelf WorkForMySelf is offline
new member
 
Join Date: Jan 2012
Posts: 210
Rep Power: 0
WorkForMySelf is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Sounds like a man you shouldn't anger...

Maybe slightly autistic or just socially inept. He never speaks with his customers so don't expect referrals for any of the services you offer outside of mowing.
Reply With Quote
  #3  
Old 07-14-2012, 07:00 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Sounds like me.

Except I stay within my area, and my cell is used for business.


-

Maybe he's a prick, but in my case, it's just the way things need to be done in order to get ahead.

I'm very good when it comes to socializing, but too much of it is a bad thing - it's wise to avoid it at all costs unless you honestly have the time.

Depending on your area, the cost for lawn maintenance may not be that profitable, so you would want to be as productive as you possible can. Any setback can be detrimental and also highly discouraging.

I pick and choose my clients as well, yet I still ended up with one street full of 8 elderly clients. (I ran over a squirrel, so Karma wanted me to suffer).

For a section that should take me no time at all, can be a massive waste of time if I get stuck chit chatting to each individual client - I could lose a lot of time that could have be spent adding more clients to this work date in particular.

It's as though every elderly client I receive hogs two slots on my daily schedule.
Reply With Quote
  #4  
Old 07-14-2012, 09:33 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

I just added a new phone line to my plan so I hae one number for work and the new number is only given to friends and family. I will answer the work number during the week only on the weekends it gets shut iff and stays in the office so I am not tempted to check it. I was going insane, I hated when customers call me on the weekends i would get so stressed out
Reply With Quote
  #5  
Old 07-14-2012, 10:04 PM
Godslapper Godslapper is offline
Senior Member
 
Join Date: Jul 2012
Location: I live in a house
Age: 48
Posts: 99
Rep Power: 3
Godslapper is on a distinguished road
Default

I no longer bother to talk to billy bob mowing next door. We all do things so different that all you really get is entertainment and not as much done as you wanted. Oh, never knock on your customers door. If they want to talk to you they will come out. 10 minutes here and there adds up.
Reply With Quote
  #6  
Old 07-14-2012, 10:40 PM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post

The way he does it is he mows up to 50 miles away. He goes to a different town each day. I forgot to ask him what happens when it rains.
.
That's at least 2 hours of driving per day thanks but no thanks. What if there is no hi-way that way 35mph with lights?
Reply With Quote
  #7  
Old 07-16-2012, 01:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

Amazingly he has been in business all those years! I guess he has figured out a method that works for him. It seems, if you want to stay as a one man operation and don't want too much customer interaction, it is possible, as long as you pick the right customers.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 07-17-2012, 12:43 AM
JeffK26
Guest
 
Posts: n/a
Default

Eh working 50 miles from home isn't a big deal. If you were a carpenter and building homes you may have to drive that distance for a couple weeks until the home is under roof.

As long as you aren't driving 50 miles to do one or two lawns then driving back to do a couple more, etc etc....

If you drive 50 miles and do 15 lawns and the next day is maybe driving 20 miles to do another 15 it's not so bad.

Plus talking to customers doesn't always equal referrals. The customers I do stick around to talk to have yet to recommend me....ones I never see have passed my cards on and I have received calls for next year and lawn repair because the drought is sucking so bad.

My ideal schedule in my area would be Tuesday through Friday mowing in a different area each day............Monday's for mulching and stuff like that........The only downfall of that are people that are willing to pay extra for a Thursday or Friday schedule. Then you either have to turn them down, hope they accept your day in their area or arrange your schedule and suck up the mileage if they're out of the way.
Reply With Quote
  #9  
Old 07-17-2012, 01:43 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Quote:
Originally Posted by JeffK26 View Post
Eh working 50 miles from home isn't a big deal. If you were a carpenter and building homes you may have to drive that distance for a couple weeks until the home is under roof.

As long as you aren't driving 50 miles to do one or two lawns then driving back to do a couple more, etc etc....

If you drive 50 miles and do 15 lawns and the next day is maybe driving 20 miles to do another 15 it's not so bad.

Plus talking to customers doesn't always equal referrals. The customers I do stick around to talk to have yet to recommend me....ones I never see have passed my cards on and I have received calls for next year and lawn repair because the drought is sucking so bad.

My ideal schedule in my area would be Tuesday through Friday mowing in a different area each day............Monday's for mulching and stuff like that........The only downfall of that are people that are willing to pay extra for a Thursday or Friday schedule. Then you either have to turn them down, hope they accept your day in their area or arrange your schedule and suck up the mileage if they're out of the way.
To sum it up it works if your being efficient. He has the advantage that before the season starts he has x amount of accounts in that town. So hes already making out by going there then any lawns picked up is just profit.

I had a few calls from 20 miles away for mowing and I turned them down. Now If I add them up over the season I had about a dozen calls from that city. So if I wouldve picked up those yards early on. I wouldve been doing alright.
Reply With Quote
  #10  
Old 07-17-2012, 08:53 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

The reason it would be a problem for me is 100 miles round trip gets costly
My truck get around 10mpg towing
the cost would be like $40 in fuel alone (I always think of diesel as $4per gallon just to be safe)
I work alone now but always plan on having a helper or second truck with a 2 man crew that being said 2 men at costing me $20 an hour each
$40 fuel
$80 Staff (based on 2 men 2hours)
total $120 just to get there
I work within 15 miles but I do live in a area with a ton of lawns so my life may just be easy as far as driving goes. We all do what we have to to make this work.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Competition Shark1611 General Talk 19 07-15-2012 11:10 AM
Is there too much and/or better competition? kristy424 Starting a lawn care business. 12 07-26-2010 02:04 AM
The competition!!! bnclawncare General Talk 10 03-14-2009 03:09 PM
Talking with realtors tmillsap General Business Discussions 3 11-06-2007 01:11 AM
More competition? Steve General Business Discussions 3 01-23-2007 12:39 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Today 11:36 AM
by stevef1201
2 8,601
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Today 10:27 AM
by kslawn
6 427
Happy Thanksgiving!
Steve
Today 09:48 AM
Today 09:48 AM
by Steve
0 26
Say Hello !!!
Steve
03-19-2007 12:18 PM
Yesterday 10:30 PM
by Just Cuts
1,194 348,983
Contract or no contract?
TRV
11-20-2014 09:18 PM
Yesterday 09:23 PM
by stevef1201
5 291
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Yesterday 09:16 PM
by stevef1201
9 351
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Yesterday 07:32 PM
by ExtremeLawncareServices
4 454
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:22 PM
by ExtremeLawncareServices
178 14,308
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 07:16 PM
by ExtremeLawncareServices
10 1,414
Pics for website
tbtigers03
11-21-2014 05:40 PM
Yesterday 12:12 PM
by Just for Cuts
5 254
Hi from IL
steveinil
11-25-2014 02:07 PM
Yesterday 11:21 AM
by Steve
1 81
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
Yesterday 11:20 AM
by Steve
1 84
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Yesterday 11:19 AM
by Steve
18 663
Peco Bagger
AGPS
11-18-2014 02:20 PM
Yesterday 10:58 AM
by Steve
10 412
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 10:57 AM
by Steve
22 6,307
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
Yesterday 10:40 AM
by Steve
14 473
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 01:08 AM
by ExtremeLawncareServices
25 2,611
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 234
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,273
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 704
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 368
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 593
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 196
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,050
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 596
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,965
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,538
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,272
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 859
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 637
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 558
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 396
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,478
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 337
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 605
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,688
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,811
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,990
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,781
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 517
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 723
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 408
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 470
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,424
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 684
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 587
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 383
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 402
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 665
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 447
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying bid billy goat brushcutter blades bush charge christmas decorating deliquentaccounts ditches employee problems estimate ferris first truck foreman georgia gopherhaul growing a lawn care business hiring how much to charge how to hydraulic installation introduction landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo marketing mechanic monthly mulch mulch price new business new mower ordinance per hour charge podcast profit on employee pto reo running a business scag v-ride shreaded snow snow plowing starting a business start up lawn care business steep lawns steve stihl toro toro grand stand trailer trailer mate pro truck new used landscape walk behind walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:17 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:17 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy