Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

talking to the competition


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-14-2012, 02:29 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default talking to the competition

I was doing a pressure washing job the other day and the lawn man came by to cut. I started to talk to him about business.

This guy has been at it for 23 years. He only mows and doesnt do commercial with the exception of cemeteries. I thought that was interesting so I had to pick his brain.

The way he does it is he mows up to 50 miles away. He goes to a different town each day. I forgot to ask him what happens when it rains.

He was also real picky about who he picks as clients. He preferred the ones that were never home and wouldnt bother him. He wouldnt touch a overgrown yard. He would discontinue service instead of chasing payments.

The most interesting thing is he wont give customers his cell phone. He uses a business number and checks his calls when hes home, so hes not bothered while working.

I run my business almost the opposite way. I dont care to much for lawn mowing and focus on installation, pressure washing, clean ups and snow removal. I'm always bothered by calls and chatty customers. I deal with the headache commercial accounts. I wont cut more then 15 miles away from my home.

To see us focus on different services and still both are successful was interesting none to less.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-14-2012, 05:21 PM
WorkForMySelf WorkForMySelf is offline
new member
 
Join Date: Jan 2012
Posts: 210
Rep Power: 0
WorkForMySelf is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Sounds like a man you shouldn't anger...

Maybe slightly autistic or just socially inept. He never speaks with his customers so don't expect referrals for any of the services you offer outside of mowing.
Reply With Quote
  #3  
Old 07-14-2012, 06:00 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Sounds like me.

Except I stay within my area, and my cell is used for business.


-

Maybe he's a prick, but in my case, it's just the way things need to be done in order to get ahead.

I'm very good when it comes to socializing, but too much of it is a bad thing - it's wise to avoid it at all costs unless you honestly have the time.

Depending on your area, the cost for lawn maintenance may not be that profitable, so you would want to be as productive as you possible can. Any setback can be detrimental and also highly discouraging.

I pick and choose my clients as well, yet I still ended up with one street full of 8 elderly clients. (I ran over a squirrel, so Karma wanted me to suffer).

For a section that should take me no time at all, can be a massive waste of time if I get stuck chit chatting to each individual client - I could lose a lot of time that could have be spent adding more clients to this work date in particular.

It's as though every elderly client I receive hogs two slots on my daily schedule.
Reply With Quote
  #4  
Old 07-14-2012, 08:33 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

I just added a new phone line to my plan so I hae one number for work and the new number is only given to friends and family. I will answer the work number during the week only on the weekends it gets shut iff and stays in the office so I am not tempted to check it. I was going insane, I hated when customers call me on the weekends i would get so stressed out
Reply With Quote
  #5  
Old 07-14-2012, 09:04 PM
Godslapper Godslapper is offline
Senior Member
 
Join Date: Jul 2012
Location: I live in a house
Age: 48
Posts: 99
Rep Power: 3
Godslapper is on a distinguished road
Default

I no longer bother to talk to billy bob mowing next door. We all do things so different that all you really get is entertainment and not as much done as you wanted. Oh, never knock on your customers door. If they want to talk to you they will come out. 10 minutes here and there adds up.
Reply With Quote
  #6  
Old 07-14-2012, 09:40 PM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post

The way he does it is he mows up to 50 miles away. He goes to a different town each day. I forgot to ask him what happens when it rains.
.
That's at least 2 hours of driving per day thanks but no thanks. What if there is no hi-way that way 35mph with lights?
Reply With Quote
  #7  
Old 07-16-2012, 12:29 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,381
Rep Power: 10
Steve has disabled reputation
Default

Amazingly he has been in business all those years! I guess he has figured out a method that works for him. It seems, if you want to stay as a one man operation and don't want too much customer interaction, it is possible, as long as you pick the right customers.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 07-16-2012, 11:43 PM
JeffK26
Guest
 
Posts: n/a
Default

Eh working 50 miles from home isn't a big deal. If you were a carpenter and building homes you may have to drive that distance for a couple weeks until the home is under roof.

As long as you aren't driving 50 miles to do one or two lawns then driving back to do a couple more, etc etc....

If you drive 50 miles and do 15 lawns and the next day is maybe driving 20 miles to do another 15 it's not so bad.

Plus talking to customers doesn't always equal referrals. The customers I do stick around to talk to have yet to recommend me....ones I never see have passed my cards on and I have received calls for next year and lawn repair because the drought is sucking so bad.

My ideal schedule in my area would be Tuesday through Friday mowing in a different area each day............Monday's for mulching and stuff like that........The only downfall of that are people that are willing to pay extra for a Thursday or Friday schedule. Then you either have to turn them down, hope they accept your day in their area or arrange your schedule and suck up the mileage if they're out of the way.
Reply With Quote
  #9  
Old 07-17-2012, 12:43 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Quote:
Originally Posted by JeffK26 View Post
Eh working 50 miles from home isn't a big deal. If you were a carpenter and building homes you may have to drive that distance for a couple weeks until the home is under roof.

As long as you aren't driving 50 miles to do one or two lawns then driving back to do a couple more, etc etc....

If you drive 50 miles and do 15 lawns and the next day is maybe driving 20 miles to do another 15 it's not so bad.

Plus talking to customers doesn't always equal referrals. The customers I do stick around to talk to have yet to recommend me....ones I never see have passed my cards on and I have received calls for next year and lawn repair because the drought is sucking so bad.

My ideal schedule in my area would be Tuesday through Friday mowing in a different area each day............Monday's for mulching and stuff like that........The only downfall of that are people that are willing to pay extra for a Thursday or Friday schedule. Then you either have to turn them down, hope they accept your day in their area or arrange your schedule and suck up the mileage if they're out of the way.
To sum it up it works if your being efficient. He has the advantage that before the season starts he has x amount of accounts in that town. So hes already making out by going there then any lawns picked up is just profit.

I had a few calls from 20 miles away for mowing and I turned them down. Now If I add them up over the season I had about a dozen calls from that city. So if I wouldve picked up those yards early on. I wouldve been doing alright.
Reply With Quote
  #10  
Old 07-17-2012, 07:53 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

The reason it would be a problem for me is 100 miles round trip gets costly
My truck get around 10mpg towing
the cost would be like $40 in fuel alone (I always think of diesel as $4per gallon just to be safe)
I work alone now but always plan on having a helper or second truck with a 2 man crew that being said 2 men at costing me $20 an hour each
$40 fuel
$80 Staff (based on 2 men 2hours)
total $120 just to get there
I work within 15 miles but I do live in a area with a ton of lawns so my life may just be easy as far as driving goes. We all do what we have to to make this work.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Competition Shark1611 General Talk 19 07-15-2012 10:10 AM
Is there too much and/or better competition? kristy424 Starting a lawn care business. 12 07-26-2010 01:04 AM
The competition!!! bnclawncare General Talk 10 03-14-2009 02:09 PM
Talking with realtors tmillsap General Business Discussions 3 11-06-2007 12:11 AM
More competition? Steve General Business Discussions 3 01-23-2007 11:39 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
Yesterday 09:57 PM
by curts lawn care
4 805
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 08:42 PM
by curts lawn care
57 6,567
new to the forum
SGlawncare
09-16-2014 11:20 PM
Yesterday 08:29 PM
by curts lawn care
3 100
Looking for feed back on...
ExtremeLawncareServices
Yesterday 08:38 AM
Yesterday 05:10 PM
by ExtremeLawncareServices
2 75
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 03:58 PM
by stevef1201
8 246
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
Yesterday 12:34 PM
by Steve
11 445
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
Yesterday 10:48 AM
by stevef1201
6 252
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 335
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,106
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,766
snowplowing
jshak40
09-01-2014 07:20 AM
09-16-2014 01:16 PM
by Steve
21 1,189
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 993
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 686
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 304
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 291
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 254
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 310
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,004
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 785
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 909
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 272
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 142
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,699
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 525
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,173
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 696
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,911
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,192
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 711
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,434
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 923
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,521
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 416
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,158
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,217
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 621
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 902
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,687
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 985
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 596
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 552
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 633
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 655
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 907
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 980
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 881
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 868
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 790
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
09-01-2014 11:36 PM
by SGL1
7 985
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-28-2014 09:28 PM
by Marcintosh
12 1,287
» Popular Tags
apartment bid apartment lawn care estimate butterfly gardens care charge christmas credit card deliquentaccounts estimate exmark fall ferris financing four wheel drive franchise gopherhaul grass gravely health hills holiday honda how much to charge hydraulic introduction labor cost landscape services late lawn lawn care busines plan lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup lesco managing a lawn care business marketing mechanic monthly mowing mulch price new buisness new business new mower outdoor environments podcast property management company push versus ride reo scag scag v-ride scripts search engine optimization seo snow plowing starting a business starting a lawn care business steve stihl theft tips toro tractor auger trailer mate pro walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:25 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:25 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy