Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Getting lowballed!


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-27-2012, 07:23 AM
PineHillLawn PineHillLawn is offline
Senior Member
 
Join Date: Apr 2012
Location: Nixa, MO
Posts: 117
Rep Power: 3
PineHillLawn is on a distinguished road
Default Getting lowballed!

I was out on my route Monday and pulled up to a house we had only mowed twice so far. Its a pretty small yard and we bid the yard at $30 bi-weekly. Monday when we pulled up there was a new crew out mowing the yard. I called the homeowner and said there is a crew mowing the yard, she told me they gave her a price of $20 to mow, and sorry I meant to call you but forgot. I wanted to tell her, well since we were already there and hadn't been notified I will have to charge you for half/full price of the yard. I have on all my invoices I require 3 days notice for cancelled service. What do any of you guys do in a situation like that?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-27-2012, 10:02 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
it sucks and you probably could bust her chops but in the end it is just a deadbeat customer looking for a sucker to take care of her responsibillities that her lazy arse won't do.

just chock it up for experience, it is not worth the grief for a $30.00 lawn.
Reply With Quote
  #3  
Old 06-27-2012, 12:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,307
Rep Power: 10
Steve has disabled reputation
Default

I am sorry about this too but this customer was going to be a big problem, either sooner or later. It's better for you that it was sooner, so the loss is minimized.

As you mover forwards, do you feel this situation will change the way you operate at all? Was there a lesson you can take with you to apply to future customers?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-27-2012, 12:43 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

thats a tough one but I would be tempted to say "I'm sorry to inform you but theres a $15 fee for making me drive here".
Reply With Quote
  #5  
Old 06-27-2012, 01:19 PM
PineHillLawn PineHillLawn is offline
Senior Member
 
Join Date: Apr 2012
Location: Nixa, MO
Posts: 117
Rep Power: 3
PineHillLawn is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I am sorry about this too but this customer was going to be a big problem, either sooner or later. It's better for you that it was sooner, so the loss is minimized.

As you mover forwards, do you feel this situation will change the way you operate at all? Was there a lesson you can take with you to apply to future customers?
Theres nothing to be sorry about, Sheit Happens! I do know that if it happens again I will put on the bill and call to let them know, you owe us for half the pay of the yard for not letting us know before we drove all the way over here. I just thought a phone call 3 days before we are scheduled to be there was ample time but she didnt even give me the courtesy of letting me know the day of our scheduled mow. One thing I didn't mention was, after we pulled up, the guy in the front yard that was trimming, looked at me and just smiled ear to ear, like he knew he screwed us. I'm not so pissed I lost the job as I am about driving over there and then finding out that way.

Last edited by PineHillLawn; 06-27-2012 at 01:22 PM.
Reply With Quote
  #6  
Old 06-27-2012, 02:22 PM
Willco Willco is offline
new member
 
Join Date: Mar 2012
Location: South
Posts: 15
Rep Power: 0
Willco is on a distinguished road
Default

I keep a customer "black list" for people like this. If they ever call me again I require payment in advance BEFORE I will even go to their location. Either credit card or mail me a check then I will mow. My list gets longer each season. Their rates will also be a little higher.
Reply With Quote
  #7  
Old 06-27-2012, 05:36 PM
PineHillLawn PineHillLawn is offline
Senior Member
 
Join Date: Apr 2012
Location: Nixa, MO
Posts: 117
Rep Power: 3
PineHillLawn is on a distinguished road
Default

Quote:
Originally Posted by Willco View Post
I keep a customer "black list" for people like this. If they ever call me again I require payment in advance BEFORE I will even go to their location. Either credit card or mail me a check then I will mow. My list gets longer each season. Their rates will also be a little higher.
Now thats a good idea! I think all new clients are gonna be prepay if they do monthly billing. Then I can just have them write a check and post date it. Then I know I at least have the check, my only concern would be if they cancel the check on me before the date on the check!
Reply With Quote
  #8  
Old 06-27-2012, 05:42 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

That was pretty low on the homeowner's part.

You know, I'll never understand why these people won't say "Hey, I was wondering if we could discuss the price. If I can't the price down a little, I'll need to look for another service."

No, they just drop you. Maybe you would have done it for the same price as the other guy? (not YOU specifically - just as an example)

Definitely better off though not dealing with someone like that.
Reply With Quote
  #9  
Old 06-27-2012, 06:00 PM
strength strength is offline
Member
 
Join Date: Oct 2011
Location: easton pa
Posts: 33
Rep Power: 3
strength is on a distinguished road
Default dont cut with out contract

i do not cut with out a contract this stops that whole mess
Reply With Quote
  #10  
Old 06-27-2012, 06:04 PM
PineHillLawn PineHillLawn is offline
Senior Member
 
Join Date: Apr 2012
Location: Nixa, MO
Posts: 117
Rep Power: 3
PineHillLawn is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
That was pretty low on the homeowner's part.

You know, I'll never understand why these people won't say "Hey, I was wondering if we could discuss the price. If I can't the price down a little, I'll need to look for another service."

No, they just drop you. Maybe you would have done it for the same price as the other guy? (not YOU specifically - just as an example)

Definitely better off though not dealing with someone like that.
I know, Right? I'm not saying I would have done the yard for $20 thats why I bid it at $30, but she didnt even call to tell me. It's not hard to do. I'm ok with losing a job (kinda). If someone will do it cheaper, they won't do it for long if they work for money, I just dont see how hard it could have been to call me and say, " Thanks Matt, for your service but we needed to try and find a cheaper rate, if you can match it we'll stay with you, if not we'll have to use this other service". No hard feeling, no mentioning it on certain forums, just go about the day. Just makes you wanna go back and scalp the yard!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Was my bid to high or was I LOWBALLED!!!! winkie61 Online Lawn Care Estimator - Help me bid this job 14 03-23-2011 12:10 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
Today 09:28 PM
by Marcintosh
12 411
Hello
jawnebgoode
Today 08:37 PM
Today 08:37 PM
by jawnebgoode
0 5
Hello from Ohio
kurtwin
Today 05:06 PM
Today 05:06 PM
by kurtwin
0 25
Softball field
kslawn
08-15-2014 09:28 AM
Today 12:01 PM
by Steve
16 513
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
Today 11:58 AM
by Steve
5 145
Sod
RosalesLawnCare
Yesterday 03:47 PM
Today 11:55 AM
by Steve
1 60
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
Today 11:47 AM
by Steve
5 132
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
Yesterday 10:38 PM
by SGL1
5 139
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 08:33 PM
by kurtwin
1,187 331,085
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
Yesterday 02:00 PM
by stevef1201
6 221
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
08-26-2014 04:21 PM
by ExtremeLawncareServices
110 6,491
How do I approach...
Bradcook21
08-21-2014 01:48 AM
08-26-2014 05:08 AM
by Billy Goat
12 419
Tender Process
M2Dave
08-24-2014 12:31 PM
08-25-2014 04:14 PM
by Steve
2 135
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-25-2014 04:02 PM
by Steve
26 3,764
Need help pricing basic...
Bradcook21
08-22-2014 01:21 AM
08-22-2014 01:05 PM
by Steve
2 213
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
08-22-2014 01:01 PM
by Steve
6 278
yearly contract help...
jrob0691
08-21-2014 04:09 PM
08-22-2014 12:48 PM
by Steve
1 161
Pampas bushes
Bradcook21
08-22-2014 01:30 AM
08-22-2014 07:17 AM
by grassdoctore
1 136
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
08-21-2014 08:50 PM
by phlawncare
2 182
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
08-21-2014 08:23 PM
by SGL1
11 422
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
08-21-2014 05:03 PM
by stevef1201
6 677
Hello
M2Dave
08-21-2014 12:32 AM
08-21-2014 01:38 PM
by Steve
1 141
New Landscaping Business
rekon32
08-16-2014 02:26 PM
08-21-2014 12:33 PM
by SouthallMowing
8 473
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 449
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 204
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 303
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 214
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 1,030
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 519
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,589
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 689
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,863
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 306
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 413
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 262
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 525
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 415
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 513
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 538
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 810
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 357
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 420
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 310
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 314
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 662
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,293
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,518
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 706
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 916
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 655
» Popular Tags
apartment bid apartment lawn care estimate care charge christmas lighting christmas light service courtesy call credit card processing customers decorating ecosymbiosis escrow estimate exmark ferris four wheel drive fundraiser gopherhaul grass gravely gravely 34" zero turn hardscapes hills holiday holiday lighting honda how much to charge introduction kawasaki landscape services lawn lawn care lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf removal managing a lawn care business marketing native plants new buisness new mower online classifieds outdoor environments podcast push versus ride redmax reo rotating scag search engine optimization season seo small engine repair snow sprayer starting a business starting a lawn care business steve stihl toro tractor auger turfgrass consulting walker wright stander rh zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:52 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:52 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy