Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

So annoying lol


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 06-11-2012, 10:44 PM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 3
bluebird is on a distinguished road
Default suck it up whiner

Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 06-12-2012, 09:17 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by bluebird View Post
Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Oh, it's good to know that they aren't problems worth writing about.

Thank you for your insight.

But really, if you haven't noticed, I always write about what's going on, regardless if it is or isn't a common problem for people on this forum.

-

Just to assist you, I can redirect the posters from my thread to yours, where you talk about your stolen mower. I guess the best thing you can do it suck it up, because we can't help you get your mower back, but we will do our best to understand the situation and humor you

Everyone check here bluebirds thread.


I hope my point has been made.




<3

Last edited by CHEESE2009; 06-12-2012 at 09:20 AM. Reason: added some love <3
Reply With Quote
  #13  
Old 06-12-2012, 09:57 AM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 3
bluebird is on a distinguished road
Default

just sayin atmo.
Thank you for your insight.
these chigger bites suck too .
Reply With Quote
  #14  
Old 06-12-2012, 03:55 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default

Each person will be annoyed by different things and also have a different tolerance level for annoyances.

I bet there are a lot of forum members that read this and get something positive out of it knowing that somewhere, someone else is annoyed by their customers too and they aren't the only ones.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #15  
Old 06-12-2012, 11:11 PM
jrayb39667's Avatar
jrayb39667 jrayb39667 is offline
Senior Member
 
Join Date: Apr 2012
Location: Deep South MS
Posts: 121
Rep Power: 3
jrayb39667 is on a distinguished road
Default

I love reading Cheese's posts. I think all of us have at least one annoying arse customer. I have this one guy. I cut his & his sisters yard. Hers is about 5 miles away from his. If I go cut his first he rides all over the yard in his truck stopping me and saying get in i wanna show you something, i say nah i'll just walk to where you're going but he insists that i ride with him...... so we'll ride like 50' and he shows me a stinking hole I need to watch out for... so we go back to my mower and if i'm lucky he'll only stop me 2 or 3 times. We cut his sisters yard right after his... Guess what... he follows us there and rides all over her yard too doing the SAME EXACT thing he does at his yard.... I learned after the 2nd time of cutting their yards to go cut his sisters first then cut his. We cut his yard today and he never left the porch!!! I asked him if he was feeling well and he said he was fine. The only reason I keep him is because he is an elderly, handicapped man and is super nice.

Last edited by jrayb39667; 06-12-2012 at 11:13 PM.
Reply With Quote
  #16  
Old 06-12-2012, 11:41 PM
Island Lawn Care Island Lawn Care is offline
Junior Member
 
Join Date: Apr 2012
Posts: 21
Rep Power: 3
Island Lawn Care is on a distinguished road
Default

wow im lucky. never thaught about this but my person to person customer interaction is low. 95% of the time the owners are not there where i mow. almost all the houses i cut are vacation homes that are only used a few weeks/months out of the year. i was told once by the homeowner stop Weed wackin after about an hour and a half session once. it was on a residence thats a 4-5 hour 1 man job. they told me to come back later when they wernt home. i said OK.....no prob! and came back in a couple days and started all over. but i think they relized the hard work thats put into keeping their place lookin nice.

thats about my only disasterly disturbing disturbance in 2 years of distributing cut grass

as far as the freebies...take them anyway! it makes the customer happy. they want you to have it if they offer it. its almost a form of Butt kissing. They feel all warm and fuzzy after "helpin" you out.

Last edited by Island Lawn Care; 06-12-2012 at 11:47 PM.
Reply With Quote
  #17  
Old 06-13-2012, 10:21 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

It's difficult, there are so many retired folks in my community. They all need someone to interact with, and unfortunately that person ends up being me.

Having my guy slave away while I'm stuck talking can be a drag. It messes up our system. In some areas, like Mondays, we can get stuck talking to about 7 of our elderly customers a day for 5-10 minutes each, they have nothing better to do.

I have a client who came out side to inform me that he used to make scarves, and if I ever wanted a scarf I should ask him. - this conversation about scarves lasted forever, then it was a conversation about his dead wife, and how he feeds his dog coffee, and how he grew a large tomato once. Then it begins, he talks about every single plant in his garden, then his grandchildren, then his neighbors, etc.

^ all of this gets repeated every time I maintain his lawn. He has memory issues so he must tell me the same story all the time, and often forgets who I am.

Now imagine that this is only one customer, but I have several like this. You can see why I want to rip my hair out. LOL.

Ringing a doorbell to say hi to a client, just to have good 'client relations' is never simple as just saying "Just wanted to say hi" - no - this could put me in a trap where I'm stuck chit chatting all damn day and not getting any work done. They will want to talk to me about their family and how well they've all grown up, and about their previous jobs, about the year 1000 when my clients were probably born and had to run from dinosaurs daily.

Last edited by CHEESE2009; 06-13-2012 at 10:24 AM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Annoying Client SECTLANDSCAPING General Business Discussions 17 12-02-2011 07:48 AM
Annoying Customers.... CHEESE2009 Community Assistance 5 06-28-2009 02:46 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lawn care truck
Steve
10-10-2009 03:40 AM
Today 06:05 PM
by ExtremeLawncareServices
41 15,843
TaskEasy & Plowz & Mowz...
jrwalker333
Yesterday 01:02 PM
Today 03:51 PM
by jrwalker333
2 68
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Today 02:49 PM
by Steve
26 9,266
What happened to Better...
Steve
01-27-2014 04:07 PM
Today 02:06 PM
by Chilehead
18 3,015
second year advise
cmdlawncare
01-23-2015 06:22 PM
Today 01:58 PM
by Steve
5 175
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
Today 01:33 PM
by Steve
8 471
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
Yesterday 09:34 AM
by ExtremeLawncareServices
9 492
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,524
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-23-2015 02:02 PM
by Steve
8 239
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 90
Looking for advice on...
berryjam
01-21-2015 07:37 PM
01-23-2015 01:50 PM
by Steve
9 263
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 323
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 116
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
01-23-2015 08:46 AM
by jrs.landscaping
8 446
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 230
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 229
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-22-2015 02:09 PM
by biglee
39 10,121
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 271
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 422
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 261
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 606
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 334
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,113
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 503
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,431
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 362
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 418
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 250
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 179
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,781
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 619
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 313
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,787
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,544
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 453
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,081
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 425
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,351
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 461
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 568
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 923
Organic Lawn Care...
NHray
10-17-2014 07:05 PM
01-07-2015 07:05 PM
by greyhound
18 2,161
Need advice please
CHenricks
01-06-2015 01:17 AM
01-07-2015 03:34 PM
by Steve
4 532
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
01-07-2015 03:32 PM
by Steve
9 672
Ideas on a large bid
Knaubone
12-21-2014 11:57 AM
01-06-2015 03:55 PM
by Steve
5 984
Trailer with 4ft sides...
mayala030292
01-02-2015 09:01 PM
01-06-2015 03:33 PM
by Steve
5 619
A tip to get good...
biglee
01-04-2015 12:07 AM
01-06-2015 03:30 PM
by Steve
4 600
Work Shoes!
rsanchez1203
02-19-2013 12:07 PM
01-05-2015 09:18 PM
by Havanese2
13 7,448
EDDM post cards
hemiman
02-13-2014 06:36 PM
01-05-2015 04:22 PM
by Steve
14 2,415
Cleaning your Mower and...
MNK
01-03-2015 01:22 AM
01-05-2015 09:17 AM
by rmccutchan
10 756
» Popular Tags
2wd 4x4 apartment complex bark blades bob villa care collections commercial demonstration edging employee problems equipment rental estimate flyers four wheel drive gopherhaul gravely growing a lawn care business hardscapes hills hiring how to husqvarna hydraulic introduction landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights marketing mr dave new mower ordinance past due patio install per hour charge podcast profit on employee push versus ride reo running a business scag v-ride scripts seo shreaded small engine repair sq ft square foot start up lawn care business steve tractor auger trailer trailer mate pro tree trimmer rack truck new used landscape web design won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:35 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:35 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy