Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

So annoying lol


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 06-11-2012, 09:44 PM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 4
bluebird is on a distinguished road
Default suck it up whiner

Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 06-12-2012, 08:17 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by bluebird View Post
Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Oh, it's good to know that they aren't problems worth writing about.

Thank you for your insight.

But really, if you haven't noticed, I always write about what's going on, regardless if it is or isn't a common problem for people on this forum.

-

Just to assist you, I can redirect the posters from my thread to yours, where you talk about your stolen mower. I guess the best thing you can do it suck it up, because we can't help you get your mower back, but we will do our best to understand the situation and humor you

Everyone check here bluebirds thread.


I hope my point has been made.




<3

Last edited by CHEESE2009; 06-12-2012 at 08:20 AM. Reason: added some love <3
Reply With Quote
  #13  
Old 06-12-2012, 08:57 AM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 4
bluebird is on a distinguished road
Default

just sayin atmo.
Thank you for your insight.
these chigger bites suck too .
Reply With Quote
  #14  
Old 06-12-2012, 02:55 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,223
Rep Power: 10
Steve has disabled reputation
Default

Each person will be annoyed by different things and also have a different tolerance level for annoyances.

I bet there are a lot of forum members that read this and get something positive out of it knowing that somewhere, someone else is annoyed by their customers too and they aren't the only ones.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #15  
Old 06-12-2012, 10:11 PM
jrayb39667's Avatar
jrayb39667 jrayb39667 is offline
Senior Member
 
Join Date: Apr 2012
Location: Deep South MS
Posts: 121
Rep Power: 3
jrayb39667 is on a distinguished road
Default

I love reading Cheese's posts. I think all of us have at least one annoying arse customer. I have this one guy. I cut his & his sisters yard. Hers is about 5 miles away from his. If I go cut his first he rides all over the yard in his truck stopping me and saying get in i wanna show you something, i say nah i'll just walk to where you're going but he insists that i ride with him...... so we'll ride like 50' and he shows me a stinking hole I need to watch out for... so we go back to my mower and if i'm lucky he'll only stop me 2 or 3 times. We cut his sisters yard right after his... Guess what... he follows us there and rides all over her yard too doing the SAME EXACT thing he does at his yard.... I learned after the 2nd time of cutting their yards to go cut his sisters first then cut his. We cut his yard today and he never left the porch!!! I asked him if he was feeling well and he said he was fine. The only reason I keep him is because he is an elderly, handicapped man and is super nice.

Last edited by jrayb39667; 06-12-2012 at 10:13 PM.
Reply With Quote
  #16  
Old 06-12-2012, 10:41 PM
Island Lawn Care Island Lawn Care is offline
Junior Member
 
Join Date: Apr 2012
Posts: 21
Rep Power: 3
Island Lawn Care is on a distinguished road
Default

wow im lucky. never thaught about this but my person to person customer interaction is low. 95% of the time the owners are not there where i mow. almost all the houses i cut are vacation homes that are only used a few weeks/months out of the year. i was told once by the homeowner stop Weed wackin after about an hour and a half session once. it was on a residence thats a 4-5 hour 1 man job. they told me to come back later when they wernt home. i said OK.....no prob! and came back in a couple days and started all over. but i think they relized the hard work thats put into keeping their place lookin nice.

thats about my only disasterly disturbing disturbance in 2 years of distributing cut grass

as far as the freebies...take them anyway! it makes the customer happy. they want you to have it if they offer it. its almost a form of Butt kissing. They feel all warm and fuzzy after "helpin" you out.

Last edited by Island Lawn Care; 06-12-2012 at 10:47 PM.
Reply With Quote
  #17  
Old 06-13-2012, 09:21 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

It's difficult, there are so many retired folks in my community. They all need someone to interact with, and unfortunately that person ends up being me.

Having my guy slave away while I'm stuck talking can be a drag. It messes up our system. In some areas, like Mondays, we can get stuck talking to about 7 of our elderly customers a day for 5-10 minutes each, they have nothing better to do.

I have a client who came out side to inform me that he used to make scarves, and if I ever wanted a scarf I should ask him. - this conversation about scarves lasted forever, then it was a conversation about his dead wife, and how he feeds his dog coffee, and how he grew a large tomato once. Then it begins, he talks about every single plant in his garden, then his grandchildren, then his neighbors, etc.

^ all of this gets repeated every time I maintain his lawn. He has memory issues so he must tell me the same story all the time, and often forgets who I am.

Now imagine that this is only one customer, but I have several like this. You can see why I want to rip my hair out. LOL.

Ringing a doorbell to say hi to a client, just to have good 'client relations' is never simple as just saying "Just wanted to say hi" - no - this could put me in a trap where I'm stuck chit chatting all damn day and not getting any work done. They will want to talk to me about their family and how well they've all grown up, and about their previous jobs, about the year 1000 when my clients were probably born and had to run from dinosaurs daily.

Last edited by CHEESE2009; 06-13-2012 at 09:24 AM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Annoying Client SECTLANDSCAPING General Business Discussions 17 12-02-2011 06:48 AM
Annoying Customers.... CHEESE2009 Community Assistance 5 06-28-2009 01:46 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
lawn care business...
holymoly
Today 02:56 PM
Today 08:18 PM
by holymoly
1 46
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
Today 06:54 PM
by avetslawncare
24 5,439
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
Today 06:51 PM
by avetslawncare
21 749
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
Today 06:29 PM
by kslawn
21 840
color fliers?
holymoly
Today 02:32 PM
Today 02:32 PM
by holymoly
0 21
Hustler Raptor
SGL1
04-13-2015 09:27 PM
Today 07:53 AM
by SGL1
15 349
is craiglist good to...
JBENI
04-16-2015 11:11 AM
Yesterday 10:25 PM
by Wolf4dk
11 221
Could be great news for...
SC93
04-14-2015 11:06 PM
Yesterday 08:58 PM
by SC93
10 287
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Yesterday 08:40 PM
by ExtremeLawncareServices
53 4,945
Am I missing something...
googus
04-11-2015 06:33 PM
Yesterday 08:01 PM
by avetslawncare
10 372
weed
avetslawncare
04-16-2015 07:56 PM
Yesterday 07:59 PM
by avetslawncare
3 92
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
Yesterday 07:27 PM
by biglee
14 389
Hello
sonny54
04-16-2015 09:49 PM
Yesterday 03:10 PM
by Steve
1 64
Unreal
Chilehead
04-09-2015 09:12 PM
Yesterday 08:27 AM
by Chilehead
11 424
starting a lawn care...
JBENI
04-14-2015 09:03 AM
Yesterday 08:03 AM
by JBENI
14 383
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,201
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 116
quick pic
joshlawncare
04-14-2015 07:49 PM
04-16-2015 03:38 PM
by Steve
3 176
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 7,903
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 123
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 148
Contact last years...
googus
01-28-2015 08:13 AM
04-15-2015 12:54 PM
by SC93
7 1,137
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-15-2015 08:35 AM
by Bradcook21
7 827
trying to sign up for...
JBENI
04-14-2015 10:20 AM
04-14-2015 12:11 PM
by Steve
1 340
Charging customers for...
Hard-Body lawn & garden
04-14-2015 07:34 AM
04-14-2015 10:35 AM
by Steve
1 162
New member
Jdlandscaping,LLC
04-11-2015 03:24 PM
04-14-2015 05:45 AM
by Jdlandscaping,LLC
2 201
hello
oasis_greenscapes
04-01-2015 06:18 PM
04-13-2015 12:03 PM
by Steve
8 438
New Member
Greenturion
04-11-2015 02:00 PM
04-13-2015 11:59 AM
by Steve
1 168
Client with...
OldSalt
04-07-2015 09:47 PM
04-13-2015 11:57 AM
by Steve
8 377
Getting rid of "mulched...
Mr. Mow
04-12-2015 04:21 PM
04-13-2015 11:26 AM
by biglee
3 198
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
04-13-2015 11:11 AM
by biglee
7 305
Billing methods
jcurr33
03-26-2015 01:33 PM
04-13-2015 11:07 AM
by biglee
15 806
Landscape Fabric
CurbAppeal1
04-10-2015 03:58 PM
04-13-2015 08:02 AM
by Chilehead
4 257
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
04-12-2015 04:27 PM
by Mr. Mow
17 3,875
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
04-10-2015 12:05 PM
by Just for Cuts
45 2,091
Snow removal contracts
CDLAWNCARE
03-31-2015 02:57 PM
04-10-2015 11:37 AM
by kslawn
6 455
Do you have medical...
Steve
09-10-2011 11:46 AM
04-10-2015 11:28 AM
by Steve
17 5,171
Shopping Centers
avetslawncare
04-07-2015 07:16 PM
04-10-2015 11:27 AM
by Steve
7 362
Leaf Vac's?
ABurlison
11-07-2007 10:18 PM
04-10-2015 06:12 AM
by RSE
14 5,670
Grass and Leaf vacuum
captain200
04-07-2015 07:05 PM
04-10-2015 06:02 AM
by RSE
4 324
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
04-10-2015 06:00 AM
by Dan Tanner
19 921
I have a great idea!
biglee
04-05-2015 06:20 PM
04-09-2015 12:54 PM
by Steve
4 371
lawn care school
kevinburch48
04-09-2015 09:13 AM
04-09-2015 11:27 AM
by Steve
1 227
What do you suggest?
Growing Green
09-20-2011 09:56 AM
04-08-2015 03:09 PM
by Steve
8 3,098
Survey
Ducke
09-20-2011 07:27 PM
04-07-2015 11:33 PM
by SGL1
12 3,420
DOT Number
acrajchel
03-20-2015 05:56 PM
04-07-2015 10:55 PM
by SGL1
14 1,234
Avoiding Clients
CHEESE2009
09-08-2011 10:58 PM
04-07-2015 06:05 PM
by GLAN
24 6,379
Mass/New Hampshire...
jcurr33
04-06-2015 09:48 PM
04-07-2015 04:19 PM
by jcurr33
2 268
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
04-07-2015 05:19 AM
by Chilehead
9 791
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
04-06-2015 09:21 PM
by ExtremeLawncareServices
6 510
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades bush collections deliquentaccounts design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hills hiring husqvarna john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets more customers business mr dave mulch new business past due per hour charge per hour service pricing profit on employee pto push versus ride running a business scripts secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:07 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:07 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy