Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Online Lawn Care Estimator - Help me bid this job

Online Lawn Care Estimator - Help me bid this job
If you need help coming up with a bid for a lawn care, landscaping, tree cutting or irrigation job, post the specifics here and pictures of the job site. If you are looking to learn about bidding, review the jobs posted here.

Warranty on sod? Irrigation?


Online Lawn Care Estimator - Help me bid this job

If you need help coming up with a bid for a lawn care, landscaping, tree cutting or irrigation job, post the specifics here and pictures of the job site. If you are looking to learn about bidding, review the jobs posted here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-03-2012, 06:56 PM
cmacsauto cmacsauto is offline
Junior Member
 
Join Date: May 2012
Posts: 16
Rep Power: 4
cmacsauto is on a distinguished road
Default Warranty on sod? Irrigation?

Hi again, glad I found this site, you guys have been loads of help. I am running into an issue with a client that I spoke about earlier on this site. He did finally pay, and I had made him an estimate for sod & irrigation as well. I have recieved an email with requests that seem a bit ridiculous to me and I wanted to see what you all thought.

Client is asking for:
1) If sections of Sod dont take in the first 60 days for any reason other than lack of / or too much water than Id like them replaced at NC.

2) Id like a 1 year written warranty for parts and workmanship on the irrigation system.

Finally, he is asking to pay with $600 in Home Depot gift cards and is asking for reciepts on all items. I am thinking this is a ploy to try and pay less than what was quoted when the reciept shows less than what was paid at the store.

Does anyone have any comments on how to respond to this. I am becoming increasingly irritated with him as he wants to meet everytime I send him a new quote, and I am already giving him an extremely good deal on lawn care every other week at two properties** which I don't really want anymore, because he is so nit picky and asking for so much extra that it takes forever to complete. I had expected to have to do alot of work, but am becoming increasingly tired of people thinking that a weekly/ biweekly service is going to magically make their landscape look good when what they need is complete renovation.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-03-2012, 07:05 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
If he was a reasonable guy I would tell him the warranty is for the sod only not labor. The whole gift card thing and him nitpicking, I would just refuse the work. You already know hes going to find a problem with it.
Reply With Quote
  #3  
Old 06-03-2012, 07:18 PM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

Some customers are just not worth the crap they put you through ,replacing bad sod is kind of standard though ,but if you bought the sod and supplied him with it ,he has no business getting your purchase receipt ,you will need it for your taxes at the end of the year .If your margins on materials are not high ,it might be worth it to you to let him buy the materials himself ,then you dont need to warranty a thing except your labour [which I would tack a premium on ]
If you shop at home depot and you have a use for the cards ,accept them ,if not,tell him you dont shop there so you dont want the cards .I have accepted cards like that before ,and I told the guy "sorry,but I can only give 50% credit on your cards " ,the guy took that because he won the cards at work and never did any handywork in his entire life .
I have no problem giving warranty for my work ,but I write a contract putting proper maintenance and winterizing ,abuse etc back in his hands .
Reply With Quote
  #4  
Old 06-03-2012, 07:21 PM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

It should also be noted ,you must check the cards before accepting them ,they might have a zero balance but still appear new .
Reply With Quote
  #5  
Old 06-03-2012, 09:07 PM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is offline
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 758
Rep Power: 5
Sprinkler Buddy is on a distinguished road
Default

Most irrigation guys do give a year warranty on new irrigation installation around here.

This guy sounds like he might purposely cause some damage. Lol I would walk away from him altogether as it sounds your gut feeling is telling you to do.

Home depot gift cards??? That's a first! Lol Tell him you only shop at Lowe's.

I would never agree to his sod conditions. He may have some bad soil conditions and you'll be on the hook with this guy for life. Just my 2 cents:-)
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #6  
Old 06-03-2012, 11:04 PM
cmacsauto cmacsauto is offline
Junior Member
 
Join Date: May 2012
Posts: 16
Rep Power: 4
cmacsauto is on a distinguished road
Default Waiting to hear back...

I replied back to his email and told him that that type of warranty would not be possible on the sod as there were too many variables that would be out of my control once it had been laid. I am fine with providing warranty on irrigation, but I hopefully made it very clear that only an issue with a truly defective part would be covered and not any type of damage or act of nature whether accidental or not. I also told him that I accepted cash, check, and credit card, and would honor his home depot cards at 50% their value. I just don't know about accepting gift cards that can only be used at home depot when there is a chance I may not be able to get everything there.

BTW, I hate having to turn away work like this as this is my only source of income, but I think I am realizing that these types of people may cause me financial strain not immediately after the job is completed, but on down the road. I am really worried about warranting sod as the last job I did, the sod contained alot of nutsedge, and she is really upset about it, but I think she just understood better when I told her she would have to get it treated and maintain it to get what she was looking for. She can't be that mad because she gave me a sh**load of pavestone retaining wall blocks for free, or maybe she just hated them that much.

Thanks guys, and any other advice is appreciated and will be considered as I am really wanting to get this thing off the ground without having to charge ridiculously low prices and burning my self out.
Reply With Quote
  #7  
Old 06-03-2012, 11:36 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Most sod yards will warranty the sod for a year but it doesnt cover negligence. I just wouldnt cover the labor with that warranty.
Reply With Quote
  #8  
Old 06-04-2012, 05:14 AM
WorkForMySelf WorkForMySelf is offline
new member
 
Join Date: Jan 2012
Posts: 210
Rep Power: 0
WorkForMySelf is on a distinguished road
Default

Those cards can be really shady... all he has to do is take his receipt and get a new one... transfer the balance over from the old... (while its in your wallet, say in 45 minutes) and he has a card worth $600 and you have one worth zero. Get a bill of sale atleast with his drivers license on it and write down the card number and current balance (date and time of day initialed)
Reply With Quote
  #9  
Old 06-04-2012, 08:32 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

i don't know how things are from state to state but sod farms in my area do not guarantee anything because it is a perishable product.
as long as the sod is layed properly and in good health at time of installation the customer is responsible for payment at time of completion.

if the sod was damaged during shipping or installation it would show the effects immediately. i would replace that without question and if a customer calls you within the first couple days or even the first week they might have a arguement but 60 days after the fact is unheard of.

i always tell my clients that any defective pieces of turf will show themselves withing the first few days and to not hestitate to call so we can replace it immediately with some of the extra turf we have.
for the first couple weeks after a sod install i always make a point to drive by and visit the property and see how things are going to thwart off them having to call me and complain. we also include a couple applications after install of bio-stimulants and fert to promote better root growth.
i always order extra and i have the means to lay it all out and store it for a few weeks or until i use it elsewhere.

i don't know about the gift cards, i mean, sure there are things you could get at home depot but do you really need to go on a shopping spree to get your hard earned money?
i would prefer cash myself to do as i wish and not be forced to spend it.
also, they deduct the value on them as time passes so if you have a card from 3 months ago it will be worth less so you really got to use them when you get them.

sounds like the dude does not have all the green to pay you and he wants to rack up some money on his home cheapo card to pay you.
the old rob peter to pay paul method.
or, he stole the gift cards and they were not activated so if you were to consider it they have a phone number to call to tell you how much they are still worth as well as activated.

i am all with you on the not wanting to turn down work, especially in this day and age but this customer sounds like too much of a pain in the arse with too many red flags that will only cause you grief.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Irrigation pboy8634 Starting a lawn care business. 25 05-22-2015 10:05 PM
Irrigation GVL Tree Care, Irrigation, Landscaping, Hardscapes 1 03-27-2012 11:51 AM
shrub warranty whlineman Tree Care, Irrigation, Landscaping, Hardscapes 5 03-28-2011 05:42 PM
irrigation bid HElP hurtadolawncare Online Lawn Care Estimator - Help me bid this job 3 06-03-2008 01:04 AM
Irrigation tiedeman Lawn Maintenance / Lawn Renovation 0 07-11-2007 11:26 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
Today 12:48 PM
by GreenWorx
3 120
Is it too late to do...
markty
06-16-2015 05:28 PM
07-03-2015 07:34 PM
by wolfpacker53
5 2,021
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-03-2015 07:33 PM
by stallman419
12 2,216
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-03-2015 03:29 PM
by googus
3 110
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-03-2015 02:53 PM
by American L&T
6 1,945
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,152
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 97
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-01-2015 11:28 AM
by Steve
6 1,916
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 1,897
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 93
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,754
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,901
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,781
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,390
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,814
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,812
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,086
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,326
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,124
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,834
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,902
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,865
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,858
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,966
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,968
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,893
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,356
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 2,046
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,129
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,212
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,377
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,059
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,929
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,678
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,737
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,060
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,949
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 12,076
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,861
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,422
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,317
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 3,014
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,931
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,180
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,343
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,948
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,896
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,063
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,176
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,098
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment complex bark billy goat brushcutter blowout bob villa bush collections commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers edging employee problems equipment dealer equipment rental foreman free advertising google growing a lawn care business hardscapes hills husqvarna increase customers jobs landscape landscape services landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due patio install per hour charge per hour service profit on employee push versus ride scag scripts sell the vision seo shell small engine repair sq ft steep lawns swzt trailer tree tree pics trimmer rack up sell employee web design website website design www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:39 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:39 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy