Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Giving a sh*t.


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-30-2012, 09:48 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default Giving a sh*t.

Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-30-2012, 06:32 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 3
WeekendWarriorLawn is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
i want more motivational videos.
Reply With Quote
  #3  
Old 05-31-2012, 09:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

There you go I will make more.

What I am thinking about is how many times have you gone into a restaurant and the waiter/waitress goes through their pre-programed shpeal and they never make eye-contact with you? What's the point of doing that job if you aren't going to engage and interact with the person you are serving?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-05-2012, 10:00 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 3
WeekendWarriorLawn is on a distinguished road
Default

the idea, i like it.

i have started door knocking when flying, I am a very competent salesman now because of it. (so far i only door knock if the door is open) when i see a "welcome" sign i make it evident I am on their porch/property - i always do this and always smile when flying none the less, but i find welcome signs inviting, as if these people want to be enaged by people, while we live in a society that is rapidly shutting the blinds, doors, etc. on visitors.

(take notice of these things while flying folks, they can speak volumes about potential clients. read their external language! learn how to translate it and use it effectively to adapt yourself to sell to them)





first question if it's not obvious: is the owner or renter of this home available?

the lines, not in any order yet:
hi, my name's chris from weekend warrior lawn & maintenance. can i interest you in a sample of grass seed and some information about who we are and what we do?



do you currently have a lawn guy?

(yeah, me)

well can I interest you in this packet of information & free grass seed for your lawn?

etc. etc. etc.





I am ALWAYS offering free gifts with my flyers. ALWAYS. I use free grass seed (bags of 3 or more pounds only go for 4 or 5.00 here) packets with a slip to our facebook page with info on how to plant it and custom made audio cd's featuring corporate music and my own voice over. the whole cd is only 5 minutes long and i use it for cars when flying on windshields as people in cars listen to CD's.



i am all about eye contact. i start with my shades (sunglasses) on and eventually drop them (raise them, prop them on the visor of my hat)

i feel that wearing the shades shows a certain level of professionalism, and moving them to show my eyes reveals that i am a real person; a real man, who they can talk to & engage.

Last edited by WeekendWarriorLawn; 06-05-2012 at 10:03 PM.
Reply With Quote
  #5  
Old 06-10-2012, 07:11 AM
FTGUlawncare FTGUlawncare is offline
Junior Member
 
Join Date: Jun 2012
Posts: 27
Rep Power: 3
FTGUlawncare is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
f


Funny you say that because i got a call yesterday that said " Jeremy im looking for someone who will do my lawn when they say they will and actually do a quality job" then when i get there to walk the area the customer said " i know its not a big deal but can you stripe the grass i think it looks really nice that way " he told me that the guys unloaded the lawnmowers and just walked around all over the yard until all the grass was cut , in all directions all over the place ,the guy asked me how much i would charge , that he will need the grass cut weekly , before pricing him he said " im willing to pay i just want quality work .......just gained a 35 a week customer that took me under 30 minutes to unload cut, string trim and blow off and load back up ...i know there are several big lawn companies in my area who are awesome i see their work and its flawless !!!! but the rest of the several are not good ...the people who do my parents neighbors home do very very poor work

It all boils down to quality .." giving a **** " some people just dont care

the guy i just told you about said that his lawn guy was supose to come by last saturday he was a no show then he called him on sunday the guy picked up and said " oh i sell at the flea market on sunday ill come by when im done" Really who says that ?

Last edited by FTGUlawncare; 06-10-2012 at 07:14 AM.
Reply With Quote
  #6  
Old 06-11-2012, 02:33 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

How about the greeter at the Wally-Worlds? How often do they ever actually greet you?

Sam Walton implemented the idea of the greeter at his stores because his felt if people are greeted and there is a personal connection made, they tend not to steal from the store.

Very rarely do the greeters actually greet me and I think that is such an easy fix. Just have a manager walk around to see if people are doing their job. But I tend to feel in stores where they hire a greeter that just sits there staring at the walls, the managers tend to not give a **** either.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Did you ever think of just giving up? Steve Trials & Tribulations - The drama of running a business and of life. 28 04-02-2011 09:36 PM
Not giving it enough time? Steve HardcoreUnemployable.com 15 03-23-2009 07:03 PM
Just in Time - Giving to charity justin_time Lawn Care Marketing & Post your marketing material for review! 1 06-14-2008 02:31 AM
Giving Gift Cards Out landonkade Lawn Care Marketing & Post your marketing material for review! 5 01-11-2008 03:09 PM
Giving away too much for free? Steve General Business Discussions 1 04-10-2007 01:58 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
This sucks...
Matther777
09-18-2014 04:56 PM
Today 05:20 AM
by stevef1201
6 213
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 11:01 PM
by ExtremeLawncareServices
118 8,075
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
Yesterday 05:59 PM
by ExtremeLawncareServices
11 809
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Yesterday 03:29 PM
by acrajchel
6 971
snowplowing
jshak40
09-01-2014 07:20 AM
Yesterday 11:49 AM
by Steve
23 1,330
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Yesterday 08:17 AM
by ExtremeLawncareServices
9 312
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 6,732
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 169
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 420
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 898
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 248
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 605
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 399
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 410
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,181
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,856
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,074
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 765
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 370
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 430
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 400
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 386
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,082
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 858
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 990
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 352
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 273
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,768
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 607
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,252
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,261
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 776
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,516
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 1,001
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,594
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 481
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,221
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,297
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 685
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 975
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,766
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,062
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 664
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 609
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 708
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 720
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 976
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,047
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 956
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 870
» Popular Tags
4x4 apartment bid apartment lawn care estimate butterfly gardens care charge christmas credit card deliquentaccounts estimate exmark fall ferris financing four wheel drive franchise gopherhaul grass gravely health hills holiday honda how much to charge hydraulic introduction landscape services late lawn lawn care busines plan lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup lesco managing a lawn care business marketing mechanic monthly mowing mulch price native plants new buisness new business new mower outdoor environments patio install podcast property management company push versus ride reo scag scag v-ride search engine optimization seo snow plowing starting a business starting a lawn care business steve stihl tips toro tractor auger trailer mate pro walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:38 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:38 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy