Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Giving a sh*t.


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-30-2012, 09:48 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,569
Rep Power: 10
Steve has disabled reputation
Default Giving a sh*t.

Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-30-2012, 06:32 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 4
WeekendWarriorLawn is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
i want more motivational videos.
Reply With Quote
  #3  
Old 05-31-2012, 09:44 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,569
Rep Power: 10
Steve has disabled reputation
Default

There you go I will make more.

What I am thinking about is how many times have you gone into a restaurant and the waiter/waitress goes through their pre-programed shpeal and they never make eye-contact with you? What's the point of doing that job if you aren't going to engage and interact with the person you are serving?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-05-2012, 10:00 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 4
WeekendWarriorLawn is on a distinguished road
Default

the idea, i like it.

i have started door knocking when flying, I am a very competent salesman now because of it. (so far i only door knock if the door is open) when i see a "welcome" sign i make it evident I am on their porch/property - i always do this and always smile when flying none the less, but i find welcome signs inviting, as if these people want to be enaged by people, while we live in a society that is rapidly shutting the blinds, doors, etc. on visitors.

(take notice of these things while flying folks, they can speak volumes about potential clients. read their external language! learn how to translate it and use it effectively to adapt yourself to sell to them)





first question if it's not obvious: is the owner or renter of this home available?

the lines, not in any order yet:
hi, my name's chris from weekend warrior lawn & maintenance. can i interest you in a sample of grass seed and some information about who we are and what we do?



do you currently have a lawn guy?

(yeah, me)

well can I interest you in this packet of information & free grass seed for your lawn?

etc. etc. etc.





I am ALWAYS offering free gifts with my flyers. ALWAYS. I use free grass seed (bags of 3 or more pounds only go for 4 or 5.00 here) packets with a slip to our facebook page with info on how to plant it and custom made audio cd's featuring corporate music and my own voice over. the whole cd is only 5 minutes long and i use it for cars when flying on windshields as people in cars listen to CD's.



i am all about eye contact. i start with my shades (sunglasses) on and eventually drop them (raise them, prop them on the visor of my hat)

i feel that wearing the shades shows a certain level of professionalism, and moving them to show my eyes reveals that i am a real person; a real man, who they can talk to & engage.

Last edited by WeekendWarriorLawn; 06-05-2012 at 10:03 PM.
Reply With Quote
  #5  
Old 06-10-2012, 07:11 AM
FTGUlawncare FTGUlawncare is offline
Junior Member
 
Join Date: Jun 2012
Posts: 27
Rep Power: 4
FTGUlawncare is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
f


Funny you say that because i got a call yesterday that said " Jeremy im looking for someone who will do my lawn when they say they will and actually do a quality job" then when i get there to walk the area the customer said " i know its not a big deal but can you stripe the grass i think it looks really nice that way " he told me that the guys unloaded the lawnmowers and just walked around all over the yard until all the grass was cut , in all directions all over the place ,the guy asked me how much i would charge , that he will need the grass cut weekly , before pricing him he said " im willing to pay i just want quality work .......just gained a 35 a week customer that took me under 30 minutes to unload cut, string trim and blow off and load back up ...i know there are several big lawn companies in my area who are awesome i see their work and its flawless !!!! but the rest of the several are not good ...the people who do my parents neighbors home do very very poor work

It all boils down to quality .." giving a **** " some people just dont care

the guy i just told you about said that his lawn guy was supose to come by last saturday he was a no show then he called him on sunday the guy picked up and said " oh i sell at the flea market on sunday ill come by when im done" Really who says that ?

Last edited by FTGUlawncare; 06-10-2012 at 07:14 AM.
Reply With Quote
  #6  
Old 06-11-2012, 02:33 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,569
Rep Power: 10
Steve has disabled reputation
Default

How about the greeter at the Wally-Worlds? How often do they ever actually greet you?

Sam Walton implemented the idea of the greeter at his stores because his felt if people are greeted and there is a personal connection made, they tend not to steal from the store.

Very rarely do the greeters actually greet me and I think that is such an easy fix. Just have a manager walk around to see if people are doing their job. But I tend to feel in stores where they hire a greeter that just sits there staring at the walls, the managers tend to not give a **** either.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Did you ever think of just giving up? Steve Trials & Tribulations - The drama of running a business and of life. 28 04-02-2011 09:36 PM
Not giving it enough time? Steve HardcoreUnemployable.com 15 03-23-2009 07:03 PM
Just in Time - Giving to charity justin_time Lawn Care Marketing & Post your marketing material for review! 1 06-14-2008 02:31 AM
Giving Gift Cards Out landonkade Lawn Care Marketing & Post your marketing material for review! 5 01-11-2008 03:09 PM
Giving away too much for free? Steve General Business Discussions 1 04-10-2007 01:58 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
best way to.....
Wolf4dk
Today 11:35 AM
Today 11:35 AM
by Wolf4dk
0 14
Your 2015 summer review.
Steve
Yesterday 11:01 AM
Today 11:19 AM
by Wolf4dk
1 45
SCAG Tiger Cat DECK...
rower30
08-24-2013 10:07 AM
Yesterday 02:51 PM
by Sunpointair
12 4,910
John Deere 667a
acrajchel
08-30-2015 10:00 AM
Yesterday 11:06 AM
by Steve
4 104
Dane Scag
Steve
08-28-2015 12:29 PM
08-28-2015 12:29 PM
by Steve
0 85
24 and 50 acre cemetery...
grassmasterswilson
08-18-2015 10:09 AM
08-26-2015 02:42 PM
by Steve
13 567
Rookie business question...
WarriorLandscapingCAN
08-05-2015 05:20 PM
08-26-2015 02:33 PM
by Steve
3 418
How to clean an old...
rmccutchan
08-16-2015 05:23 PM
08-26-2015 02:31 PM
by Steve
9 435
how to make customers...
Bradcook21
05-27-2015 05:04 PM
08-26-2015 12:25 PM
by kslawn
19 3,777
Needing a website built
burtle
06-17-2015 09:02 AM
08-25-2015 11:31 AM
by acrajchel
9 2,488
Big mowing job
Bradcook21
07-30-2015 03:57 PM
08-25-2015 11:23 AM
by acrajchel
17 1,013
ZTR Review
Shark1611
05-31-2012 10:42 PM
08-25-2015 11:16 AM
by acrajchel
8 3,779
Hi Everyone
mmays29
08-25-2015 08:16 AM
08-25-2015 11:15 AM
by Steve
3 131
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
08-25-2015 11:08 AM
by acrajchel
11 1,208
Old Business New Owner
Toyman
06-17-2014 08:57 PM
08-25-2015 11:00 AM
by acrajchel
17 1,598
Hi everyone! We're new...
alltrades
08-22-2015 12:46 PM
08-24-2015 10:41 AM
by Steve
2 184
CAn I get some help with...
rootytalbot
08-11-2015 06:14 PM
08-24-2015 10:36 AM
by Steve
12 536
Hi
Wemowjunction
08-16-2015 08:45 PM
08-20-2015 01:46 PM
by Steve
11 424
Drive cable bad?
SGL1
08-10-2015 11:16 PM
08-20-2015 01:41 PM
by Steve
5 385
Hey there everyone
Cole8999
08-16-2015 04:42 PM
08-18-2015 04:35 PM
by Steve
3 266
Help with a truck
bdodson89
04-27-2015 08:15 PM
08-18-2015 11:47 AM
by rmccutchan
7 985
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
08-18-2015 07:59 AM
by rootytalbot
7 409
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-17-2015 04:34 PM
by Steve
1,229 406,229
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
08-16-2015 11:42 PM
by rmccutchan
3 605
What's your next...
Steve
05-15-2015 11:54 AM
08-16-2015 11:09 PM
by SC93
16 1,264
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
08-14-2015 11:08 PM
by scaypa
95 11,508
New Biz
kufnerins
08-14-2015 05:52 PM
08-14-2015 08:56 PM
by Steve
1 224
Chemical and Fertilizer...
rmccutchan
08-09-2015 10:36 PM
08-13-2015 11:11 PM
by rmccutchan
6 423
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
08-13-2015 02:10 PM
by rootytalbot
12 2,095
Hello all thinking about...
bernie
08-11-2015 04:28 PM
08-13-2015 10:33 AM
by Steve
8 384
Logo Help Font Color
LZLC
08-08-2015 09:26 PM
08-12-2015 03:50 PM
by Steve
4 365
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
08-12-2015 12:30 AM
by Jeff1
20 1,834
My new mower
Chilehead
08-08-2015 09:09 PM
08-11-2015 08:36 PM
by Chilehead
9 535
Thought this was a good...
Just for Cuts
08-06-2015 03:38 PM
08-11-2015 10:54 AM
by Steve
8 531
Plowing pricing
jcurr33
08-08-2015 04:58 PM
08-11-2015 10:51 AM
by Steve
6 489
Should I upgrade my back...
googus
08-07-2015 10:50 AM
08-11-2015 10:44 AM
by googus
7 454
Keeping it clean....
Wolf4dk
08-09-2015 11:31 PM
08-11-2015 06:34 AM
by Chilehead
7 380
I have been rude and...
biglee
06-15-2015 10:11 PM
08-10-2015 09:41 PM
by stallman419
12 2,765
Newbie Saying Hi.
LZLC
08-08-2015 09:22 PM
08-10-2015 11:20 AM
by Steve
1 269
How much do I charge to...
Chris Herrera
08-06-2015 09:30 PM
08-09-2015 11:31 AM
by biglee
2 412
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
08-07-2015 03:26 PM
by Steve
17 1,161
Best commercial contract...
sanlanct
08-04-2015 12:18 PM
08-06-2015 06:20 AM
by sanlanct
2 406
I came across this on a...
rootytalbot
08-02-2015 11:04 AM
08-05-2015 08:17 PM
by SC93
9 640
Help bidding a hedge...
hopolb33
08-02-2015 06:09 PM
08-05-2015 02:07 PM
by Steve
3 444
recycler toro 22"
rvezakis
08-03-2015 12:10 PM
08-04-2015 11:47 AM
by Steve
1 326
» Popular Tags
advertising aerocore applying bark billy goat brushcutter blowout bob villa bush collections contract help curb appeal services deliquentaccounts demonstration design door hangers edging employee problems equipment rental facebook flyers free advertising free lawn care google growing a lawn care business hiring how to hydro increase customers jobs landscape landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due per hour charge per hour service plowing pricing profit on employee roundup scag secrets to landscaping sell the vision seo shell shreaded solo solo backpack sprayer sq ft square foot swzt tree tree pics up sell employee walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:22 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:22 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy