Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Do Not Use LANDSCAPERS DEPOT in Kingston NH


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-08-2012, 07:55 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default Do Not Use LANDSCAPERS DEPOT in Kingston NH

Well im going to rant about this for a minute so this doesnt happen to any one else. Any one in New Hampshire/Northern Mass area do not use LANDSCAPERS DEPOT!

So i needed 5 yards of of barn red rock (like a slate material) the materials yard i usually order from didnt have that type of rock. So I called another place called LANDSCAPERS DEPOT IN KNIGSTON NH these guys are *******s! The women I placed the order with was extreamly rude, then when They called me to tell me they would be brinig the rocks, I simply asked when can ecpect the order...im not working today due to the rain so I will heve to make a special trip over there, she replied i dont know how long does it take to get from kingston to bedford...to which i replied im not sure iv never been out that way. She then said that the load will get there around 930 am. So I head over there at 9 20....940 rolls around then 10 then 1030 so I call and get a difrent women, im thinking great ill get this straighted out in a jiffy. Boy was I wrong, she had more attitude then the first women telling me that the driver left and he will be there when he gets there. Anywho at 11 he rolls up and at this point im ripshi* so i sign for the material and then jump up and inspect the load and its the wrong rock! But since I already signed for it he HAD to dump it, well I look at my invoices and it says the correct load I call the company and get a diffrent women again, she said there is nothing they can do and that I had ordered it wrong and was blaming it all on me! Thankfully the home onwer is really chill and we were able to find a use for the rocks there and I will just have to eat the cost of the mulch we are putting down were the rocks were supposed to go. All in all it was an awful day thanks to these morons
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-08-2012, 08:12 PM
Apex Lawn & Landscape Apex Lawn & Landscape is offline
new member
 
Join Date: Oct 2011
Location: Pittsburgh suburbs
Posts: 384
Rep Power: 0
Apex Lawn & Landscape is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I have become stressed reading this.
Reply With Quote
  #3  
Old 05-09-2012, 12:50 PM
Johnny_boy02 Johnny_boy02 is offline
Senior Member
 
Join Date: May 2011
Posts: 141
Rep Power: 5
Johnny_boy02 is on a distinguished road
Default

So the delivery paperwork you signed has the correct material that you ordered but they brought the wrong material?

I would have told them no I signed for XXXX you brought YYYY, suck it. I would take them to small claims court, but I am a jerk like that and refuse to be pushed around.
Reply With Quote
  #4  
Old 05-09-2012, 02:48 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

I called today to complain just cuz I was still mad lol and basiclly told the maneger that I would never patranize them again and a few choice words were also excanaged
Reply With Quote
  #5  
Old 05-09-2012, 09:09 PM
JeffK26
Guest
 
Posts: n/a
Default

That sucks, but why did you sign?

The invoice states what you ordered. You show the driver what you ordered, show him what is in the truck is different and then don't sign.

You can go to court, or not patronize the company again, but they still got you in the end. Even if you go to court, their side will say you signed it so you agreed to take the mistake. In court they can sit under oath and say they made a mistake, but you signed for it, so you accepted their mistake.

I don't sign for anything, whether it's for the job or for my personal use unless I make sure it's in once piece, it's right and matches all model numbers and serial numbers. UPS and all those drivers may get snooty and impatient, but oh well, I'm paying money for a certain thing, in working condition, my name doesn't go on it unless I see it. If they don't like it, they can take it back.
Reply With Quote
  #6  
Old 05-09-2012, 09:25 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

Quote:
Originally Posted by JeffK26 View Post
That sucks, but why did you sign?

The invoice states what you ordered. You show the driver what you ordered, show him what is in the truck is different and then don't sign.

You can go to court, or not patronize the company again, but they still got you in the end. Even if you go to court, their side will say you signed it so you agreed to take the mistake. In court they can sit under oath and say they made a mistake, but you signed for it, so you accepted their mistake.

I don't sign for anything, whether it's for the job or for my personal use unless I make sure it's in once piece, it's right and matches all model numbers and serial numbers. UPS and all those drivers may get snooty and impatient, but oh well, I'm paying money for a certain thing, in working condition, my name doesn't go on it unless I see it. If they don't like it, they can take it back.

Yep looking back this was a live and learn opertunity. Im not gonna sweat it because I ending up getting the mowing and alot of other work for this homeonwer.
Reply With Quote
  #7  
Old 05-09-2012, 10:07 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

WOW I am sorry about that.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 05-10-2012, 06:44 AM
JeffK26
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by cashin home and property View Post
Yep looking back this was a live and learn opertunity. Im not gonna sweat it because I ending up getting the mowing and alot of other work for this homeonwer.
That's pretty good it all worked out for the best. Got lucky on that one!

I wish more of my live and learn mistakes worked out that way haha
Reply With Quote
  #9  
Old 05-10-2012, 02:16 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

I had this happen once and what a PITA, however it was handled properly, I ordered 30 yards of garden soil, they delivered 30 yards of lawn soil so I had to send a bigger tractor to load it back into the dump truck, they delivered the proper material and gave me one load for my home at no charge for the mistake.

In your case I would strongly encourage you to file a complaint with the better business bureau (Canada) or Consumer Affairs in the USA, this way they will not only do an investigation, what you experienced will be available to others considering a purchase from them, there is no way in $%^$ I would tolerate what you went through, we all work very hard to get the damn business then to have a supplier pull a stunt like this can really harm a service provider, customers talk more about what went wrong than what we did right.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Compliance Depot Certified? MAKLawnCutter Online Lawn Care Estimator - Help me bid this job 2 07-29-2010 03:42 PM
Kingston ON. Eh! Brad Montgomery Introduce Yourself 6 11-04-2009 01:02 PM
Price on fuel depot? firstchoice1 General Business Discussions 16 07-03-2009 05:14 PM
Home Depot is looking this way, should you? Steve General Business Discussions 0 10-26-2006 03:00 PM
Office depot sells them Steve General Business Discussions 2 04-13-2006 02:24 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
I can't believe people...
ExtremeLawncareServices
Today 10:29 AM
Today 04:05 PM
by jrs.landscaping
1 51
What a JERK!
Chilehead
05-06-2015 08:13 AM
Today 08:32 AM
by Chilehead
11 638
More Rain or Less?
Steve
05-20-2015 12:06 PM
Yesterday 04:37 PM
by SGL1
12 234
uploading video on here?
holymoly
Yesterday 08:13 AM
Yesterday 10:26 AM
by Matther777
1 41
new here ! need help
pgrace
05-23-2015 11:29 PM
05-23-2015 11:29 PM
by pgrace
0 51
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
05-23-2015 10:24 PM
by Chilehead
3 98
Irrigation
pboy8634
02-21-2010 12:46 PM
05-22-2015 10:05 PM
by biglee
25 8,420
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
05-22-2015 09:58 PM
by biglee
37 9,113
What's your next...
Steve
05-15-2015 11:54 AM
05-21-2015 11:23 PM
by biglee
13 345
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 491
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-21-2015 03:07 PM
by Just for Cuts
0 85
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-21-2015 02:58 PM
by Just for Cuts
4 160
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,793
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 799
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 389,560
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 106
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 206
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 1,989
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 212
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 147
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 264
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 686
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,489
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 291
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 509
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 642
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 504
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,096
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 1,025
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,056
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 415
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 432
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 345
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 469
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 350
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 3,979
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,036
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 295
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 338
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,115
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 372
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 407
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 435
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
05-04-2015 01:09 PM
by Steve
3 401
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 819
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 716
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 477
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 583
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 475
Ford F250 Wheel loaders...
jrs.landscaping
04-28-2015 05:34 AM
04-29-2015 07:47 AM
by jrs.landscaping
2 435
» Popular Tags
aerocore apartment bid apartment complex apartment lawn care estimate applying auger billy goat brushcutter blades blowout bush contract help curb appeal services deliquentaccounts ditches door hangers employee problems equipment rental estimate facebook flyers foreman free advertising google growing a lawn care business hiring how to husqvarna jobs john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care busines plan managing a lawn care business marketing more customers business mr dave mulch new business per hour service pricing pto push versus ride running a business scag sell the vision shell small engine repair snow plowing square foot starting a lawn care business steep lawns swzt theft toro toro grand stand tractor auger trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:13 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:13 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy