Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Do Not Use LANDSCAPERS DEPOT in Kingston NH


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-08-2012, 07:55 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default Do Not Use LANDSCAPERS DEPOT in Kingston NH

Well im going to rant about this for a minute so this doesnt happen to any one else. Any one in New Hampshire/Northern Mass area do not use LANDSCAPERS DEPOT!

So i needed 5 yards of of barn red rock (like a slate material) the materials yard i usually order from didnt have that type of rock. So I called another place called LANDSCAPERS DEPOT IN KNIGSTON NH these guys are *******s! The women I placed the order with was extreamly rude, then when They called me to tell me they would be brinig the rocks, I simply asked when can ecpect the order...im not working today due to the rain so I will heve to make a special trip over there, she replied i dont know how long does it take to get from kingston to bedford...to which i replied im not sure iv never been out that way. She then said that the load will get there around 930 am. So I head over there at 9 20....940 rolls around then 10 then 1030 so I call and get a difrent women, im thinking great ill get this straighted out in a jiffy. Boy was I wrong, she had more attitude then the first women telling me that the driver left and he will be there when he gets there. Anywho at 11 he rolls up and at this point im ripshi* so i sign for the material and then jump up and inspect the load and its the wrong rock! But since I already signed for it he HAD to dump it, well I look at my invoices and it says the correct load I call the company and get a diffrent women again, she said there is nothing they can do and that I had ordered it wrong and was blaming it all on me! Thankfully the home onwer is really chill and we were able to find a use for the rocks there and I will just have to eat the cost of the mulch we are putting down were the rocks were supposed to go. All in all it was an awful day thanks to these morons
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-08-2012, 08:12 PM
Apex Lawn & Landscape Apex Lawn & Landscape is offline
new member
 
Join Date: Oct 2011
Location: Pittsburgh suburbs
Posts: 384
Rep Power: 0
Apex Lawn & Landscape is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I have become stressed reading this.
Reply With Quote
  #3  
Old 05-09-2012, 12:50 PM
Johnny_boy02 Johnny_boy02 is offline
Senior Member
 
Join Date: May 2011
Posts: 141
Rep Power: 4
Johnny_boy02 is on a distinguished road
Default

So the delivery paperwork you signed has the correct material that you ordered but they brought the wrong material?

I would have told them no I signed for XXXX you brought YYYY, suck it. I would take them to small claims court, but I am a jerk like that and refuse to be pushed around.
Reply With Quote
  #4  
Old 05-09-2012, 02:48 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

I called today to complain just cuz I was still mad lol and basiclly told the maneger that I would never patranize them again and a few choice words were also excanaged
Reply With Quote
  #5  
Old 05-09-2012, 09:09 PM
JeffK26
Guest
 
Posts: n/a
Default

That sucks, but why did you sign?

The invoice states what you ordered. You show the driver what you ordered, show him what is in the truck is different and then don't sign.

You can go to court, or not patronize the company again, but they still got you in the end. Even if you go to court, their side will say you signed it so you agreed to take the mistake. In court they can sit under oath and say they made a mistake, but you signed for it, so you accepted their mistake.

I don't sign for anything, whether it's for the job or for my personal use unless I make sure it's in once piece, it's right and matches all model numbers and serial numbers. UPS and all those drivers may get snooty and impatient, but oh well, I'm paying money for a certain thing, in working condition, my name doesn't go on it unless I see it. If they don't like it, they can take it back.
Reply With Quote
  #6  
Old 05-09-2012, 09:25 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

Quote:
Originally Posted by JeffK26 View Post
That sucks, but why did you sign?

The invoice states what you ordered. You show the driver what you ordered, show him what is in the truck is different and then don't sign.

You can go to court, or not patronize the company again, but they still got you in the end. Even if you go to court, their side will say you signed it so you agreed to take the mistake. In court they can sit under oath and say they made a mistake, but you signed for it, so you accepted their mistake.

I don't sign for anything, whether it's for the job or for my personal use unless I make sure it's in once piece, it's right and matches all model numbers and serial numbers. UPS and all those drivers may get snooty and impatient, but oh well, I'm paying money for a certain thing, in working condition, my name doesn't go on it unless I see it. If they don't like it, they can take it back.

Yep looking back this was a live and learn opertunity. Im not gonna sweat it because I ending up getting the mowing and alot of other work for this homeonwer.
Reply With Quote
  #7  
Old 05-09-2012, 10:07 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,504
Rep Power: 10
Steve has disabled reputation
Default

WOW I am sorry about that.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 05-10-2012, 06:44 AM
JeffK26
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by cashin home and property View Post
Yep looking back this was a live and learn opertunity. Im not gonna sweat it because I ending up getting the mowing and alot of other work for this homeonwer.
That's pretty good it all worked out for the best. Got lucky on that one!

I wish more of my live and learn mistakes worked out that way haha
Reply With Quote
  #9  
Old 05-10-2012, 02:16 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

I had this happen once and what a PITA, however it was handled properly, I ordered 30 yards of garden soil, they delivered 30 yards of lawn soil so I had to send a bigger tractor to load it back into the dump truck, they delivered the proper material and gave me one load for my home at no charge for the mistake.

In your case I would strongly encourage you to file a complaint with the better business bureau (Canada) or Consumer Affairs in the USA, this way they will not only do an investigation, what you experienced will be available to others considering a purchase from them, there is no way in $%^$ I would tolerate what you went through, we all work very hard to get the damn business then to have a supplier pull a stunt like this can really harm a service provider, customers talk more about what went wrong than what we did right.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Compliance Depot Certified? MAKLawnCutter Online Lawn Care Estimator - Help me bid this job 2 07-29-2010 03:42 PM
Kingston ON. Eh! Brad Montgomery Introduce Yourself 6 11-04-2009 01:02 PM
Price on fuel depot? firstchoice1 General Business Discussions 16 07-03-2009 05:14 PM
Home Depot is looking this way, should you? Steve General Business Discussions 0 10-26-2006 03:00 PM
Office depot sells them Steve General Business Discussions 2 04-13-2006 02:24 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 11:12 PM
by TNTurf
7 664
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 10:44 PM
by sanchez5
5 307
Dealing With Gas Can...
Mr. Mow
Yesterday 01:41 PM
Yesterday 08:23 PM
by Sprinkler Buddy
2 92
Leaf Box & Loader Set...
ringahding1
Yesterday 06:20 AM
Yesterday 07:22 PM
by ringahding1
2 99
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Yesterday 05:47 PM
by NHray
2 286
Hi Steve From West...
Mr. Mow
Yesterday 01:59 PM
Yesterday 01:59 PM
by Mr. Mow
0 59
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
Yesterday 01:50 PM
by Mr. Mow
8 220
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 01:36 PM
by Mr. Mow
16 578
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Yesterday 01:26 PM
by stevef1201
11 415
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 01:19 PM
by ExtremeLawncareServices
158 11,251
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 01:04 PM
by SGL1
4 188
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,736
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,246
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 159
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 235
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 667
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,111
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 409
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 247
first year update
cmdlawncare
08-12-2014 05:41 PM
10-20-2014 02:07 PM
by Steve
3 1,236
Pda
stevef1201
10-18-2014 02:05 PM
10-19-2014 11:27 PM
by SGL1
2 227
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 591
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 895
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,250
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 631
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,978
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 375
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 346
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,435
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,455
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,540
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 475
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 640
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 478
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 826
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,457
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 790
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,598
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,014
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 918
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 570
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 557
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,089
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,958
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,601
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 803
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 783
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 866
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 688
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,413
» Popular Tags
4wd apartment complex article marketing auger bark bid blades bob villa care charge collections collections subcontractor decorating ditches edging employee problems equipment rental estimate exmark ferris four wheel drive fundraiser gopherhaul gravely growing a lawn care business hardscapes how much to charge husqvarna installation introduction kawasaki landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mr dave mulch new mower past due podcast promotion pto redmax reo running a business scag search engine optimization seo small engine repair snow sprayer starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:13 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:13 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy