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Paid Vacation


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  #1  
Old 07-28-2012, 03:57 PM
Hedgemaster Hedgemaster is offline
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Default Paid Vacation

I have a weekly $30 client that I cut on Thursdays or Fridays. Last Thursday I ran out of time and on Friday it rained all day. I couldn't get to her on Saturday due to other commitments and since I knew her lawn wouldn't be a mess (slow growing - could easily be cut biweekly) if I missed a cut, I decided to wait until the following week. My loss, but things happen.

Yesterday (Fri) I cut as usual, but my pay was not waiting as it always is - she apparently had forgotten to leave it for me. No big deal.
I left a note stating that I could swing by on Sat. while in the area mowing, or she could just double up next week. She called to apologize for not having my money out and said I could stop on Saturday for it.

I swung by today on my way through and picked up my envelope. Inside was $60 and the following note:
Quote:
Hi Hedge,
This is for last week and this week.
Everyone deserves a paid vacation
(especially someone who does such a good job),
so I guess last week you got a rainy vacation.
Thanks for all your help.
~ Client
Amazing.
Some people think they hit the jackpot when they don't have to pay you due to drought or a missed cut and this one paid for work that was not performed.



Today I also had someone give me $30 instead of the quoted $20 to do some light trimming while there to mow the lawn.

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  #2  
Old 07-28-2012, 04:04 PM
xandrew245x xandrew245x is offline
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Yea there are still nice people out there, Had to go do a job for my full time work and the guy gave me a $10 tip!
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Old 07-28-2012, 05:18 PM
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Lopes Lawn Care Lopes Lawn Care is offline
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That's awesome man! Yeah for all the crap we deal with it's nice to know we still have those customers that actually treat you well. They know you do good work, hard work at that and deserve a thank you.

Wish all customers were like that. lol. That's just crazy talk though.
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Old 07-28-2012, 07:52 PM
Hedgemaster Hedgemaster is offline
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Yeah, it's nice to have your work acknowledged.

I've also noted that tipping comes from people you'd least likely expect it from. You know - the people that don't really have a lot of disposable income.

I'm still blown away. I mean, it's "only" $30, but that just threw me.



I will say that almost all of my clients are great people in general. I'm sort of like the "anti-Cheese" in that respect.
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Old 07-28-2012, 09:03 PM
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That is great! Thanks for sharing that!
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Old 07-28-2012, 09:47 PM
Godslapper Godslapper is offline
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That's great, You must do good work and will only loose a customer when they die. The only thing I would think about is the price you charge. It's quite low and I think they know it. That's fine as long as you can some how make money at that price.
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Old 07-28-2012, 10:19 PM
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She was paying the previous guy $25. It's a tiny lawn.
Not everyone is mowing estates on zero turns.
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Old 07-29-2012, 06:03 AM
CS-LawnService CS-LawnService is offline
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Its great when people acknowledge you doing a good job.First of the month when the checks started comming in .I had 2 checks with notes in them telling me how happy they were with there lawns .

Makes it all worth wild I think
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Old 07-29-2012, 06:54 AM
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That's a keeper. Nice to be appreciated!
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Old 07-29-2012, 12:24 PM
stevef1201 stevef1201 is offline
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Quote:
Originally Posted by CS-LawnService View Post
Its great when people acknowledge you doing a good job.First of the month when the checks started comming in .I had 2 checks with notes in them telling me how happy they were with there lawns .

Makes it all worth wild I think
I missed a cut on a customers yard, so I dicounted the monthy bill. I was hopeing that they would not be pissed. I got the check in the mail with a post it note....................I paid the regular amount, really didnt notice a missed service. Really happy with the way the yard looks, use the 'extra' to help pay for the new mower-signiture

Now THATS a nice customer
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