Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Pay me now.


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-30-2012, 10:03 AM
JLM's Avatar
JLM JLM is offline
Senior Member
 
Join Date: Apr 2012
Location: Sunshine State
Age: 38
Posts: 102
Rep Power: 5
JLM is on a distinguished road
Default Pay me now.

I was having trouble getting paid from 2 customers..After 1 month I cut my loss and droped them.

I have picked up several new properties after I droped the NON PAYERS.
I requested to be paid at the first of the month in advance (so as I would not get the shaft) with any extra work billed monthly. And I gotta tell yall I have not lost a sell yet. I see a patern with this... Pay me month to month, if you can not afford me any longer at least we can be square. I have had every new customer of mine write a check for one month of service on the spot with no hassle or BS.

My question to you??

How does this make my company look in the customers eyes?

I only bill this to homeowners.
Commercial accounts are billed monthly.
__________________
If you can't be good..Be good at it!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-30-2012, 10:21 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I bill my commercials the same way unless they have their own payment terms in the contract. This has worked for me too but now I have a commercial account a month behind. There about to be double billed.
Reply With Quote
  #3  
Old 04-30-2012, 06:35 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

I don't have anything set in stone yet, but I tell people that my payment options are "at time of service", or "pre-pay 2-4 cuts".
The only ones I send a "bill" to are people who don't live at the properties I'm cutting. (rentals)

Most pay per cut, but some pre-pay for the month because they like the convenience.
I won't cut more than once without being paid up. I've only been burned by two people (last season) and each was for one service that was unpaid. I won't go back until I'm paid for the previous cut.
Reply With Quote
  #4  
Old 05-01-2012, 04:13 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,925
Rep Power: 10
Steve has disabled reputation
Default

If you can get paid in advance, that is great! Have you considered offering a discount to get prepaid for the year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 05-01-2012, 04:39 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
If you can get paid in advance, that is great! Have you considered offering a discount to get prepaid for the year?
Me? Nope.

My prices are already lower than they should be in many cases. No discounts.
Also, I can only think of maybe one or two clients who could actually afford to pay out that much in one, lump sum.
Reply With Quote
  #6  
Old 05-01-2012, 04:41 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Stability

You guys lose money when you charge per cut.

Make it so that the client will have to pay regardless if you show up (because of bad weather, etc).

You want stability at all times.

A client might say, "I don't want to pay for work you didn't do". The fact is, payment should have little to do with the work you do.

Charge similar to what you'd expect if you have a plan with a cell phone provider. Regardless if you aren't using your phone, you still have to pay the minimum.

-

My season has approximately 24 visits per customer;
$551.88
With rain, I may lose 6 visits;
$137.97

The way I have it, the clients will still pay me the $137.97 that some of you are missing out on!

If a client of mine doesn't want to pay because I was not able to show up 6 times due to rain (it gets bad here), he has 2 options: pay, or find someone else.

The client will usually come crawling back, because our service is of high quality. To keep the quality up, we need MONEY.

-

On topic...

My clients submit to me three (3) post-dated cheques.
e.g.;
1. May + June = $183.96
2. July + August = $183.96
3. September + October = 183.96
Reply With Quote
  #7  
Old 05-02-2012, 10:33 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,925
Rep Power: 10
Steve has disabled reputation
Default

Scott, as you have implemented that policy in your business, how has that changed things for you and improved your operations?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 05-02-2012, 11:19 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Scott, as you have implemented that policy in your business, how has that changed things for you and improved your operations?
I'm basically avoiding a ton of stress by not collecting money from each client every month.

There is no one to chase!

Unfortunately, all cheques were due yesterday and not everyone submitted them to me. No big deal, chasing clients one time is a lot better then 6 times!

Once I get all their cheques for the entire season, I'll be free as a bird!

-

A lot of my posts on this forum were all about how annoyed I was when it came to collecting money monthly, this will really turn things around!

Everyone should utilize post-dated cheques, it's so simple!!!!!
Reply With Quote
  #9  
Old 05-02-2012, 03:58 PM
JLM's Avatar
JLM JLM is offline
Senior Member
 
Join Date: Apr 2012
Location: Sunshine State
Age: 38
Posts: 102
Rep Power: 5
JLM is on a distinguished road
Default

This system seems to be working all customers paid me for May. In Fl, we cut 42-48 times per year depending on our winter.. Its kinda hard for folks to pay for a year of service up front between 1,500.00-2,000.00 per year.
__________________
If you can't be good..Be good at it!
Reply With Quote
  #10  
Old 05-02-2012, 04:07 PM
JLM's Avatar
JLM JLM is offline
Senior Member
 
Join Date: Apr 2012
Location: Sunshine State
Age: 38
Posts: 102
Rep Power: 5
JLM is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you considered offering a discount to get prepaid for the year?

I think I will look into that, maybee 10% or 5 yards of mulch free...I get mulch for 20.00 per yard...now my minds runnin 90 to nuthin Im going to think about this one thanks.
__________________
If you can't be good..Be good at it!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 94
Hello From Virginia
JJand M Lawncare
04-25-2016 01:02 PM
04-27-2016 05:20 PM
by Steve
5 125
Hello from Calgary
Freshcut
04-22-2016 06:10 PM
04-25-2016 05:46 PM
by Freshcut
2 108
knowledge is Key
Greg'slawnandlandscape
04-23-2016 02:23 AM
04-25-2016 02:40 PM
by Steve
2 116
Echo Bed Redefiner...
NPM_LLC
04-12-2016 10:54 AM
04-22-2016 06:15 PM
by Freshcut
4 309
Has anyone done a garden?
Brian3137
03-28-2016 10:42 AM
04-22-2016 04:42 PM
by biglee
13 9,744
What would you charge?
markty
04-18-2016 03:28 PM
04-22-2016 09:01 AM
by chris2500hd
6 273
Replaced Mower Engine
Sprinkler Buddy
04-15-2016 06:21 AM
04-19-2016 11:03 AM
by Sprinkler Buddy
6 251
Hello from Oklahoma
Ron Hall
03-24-2016 06:59 PM
04-16-2016 03:51 AM
by Ron Hall
9 9,459
Laying down some stripes
MATTNAPIER89
04-11-2016 09:55 PM
04-14-2016 11:55 PM
by Steve
3 327
Find out what business...
MATTNAPIER89
04-11-2016 09:58 PM
04-13-2016 12:32 PM
by MATTNAPIER89
2 282
Hello my name is Matt
MATTNAPIER89
04-11-2016 09:46 PM
04-13-2016 12:58 AM
by Steve
1 228
How to drop some...
nickeckes
04-11-2016 01:07 AM
04-12-2016 05:22 PM
by Steve
4 310
Trash Receptacle for a...
tannerduncan
04-12-2016 05:02 PM
04-12-2016 05:19 PM
by Steve
1 210
Small Project Lawn
tannerduncan
03-31-2016 08:21 PM
04-12-2016 05:16 PM
by Steve
7 9,338
Please Help! Bidding...
Dorali
02-15-2016 12:02 PM
04-06-2016 01:08 AM
by Steve
36 13,030
Hello
pbcleff
04-05-2016 07:45 PM
04-06-2016 12:35 AM
by Steve
1 400
Hello
llewelwa
03-18-2016 12:47 AM
04-05-2016 12:14 AM
by Steve
3 9,332
Poop and Scooping
llewelwa
04-01-2016 05:48 PM
04-05-2016 12:08 AM
by Steve
1 9,115
help with sole...
greenbuds
03-24-2016 12:21 PM
04-04-2016 05:33 PM
by WarriorLandscapingCAN
2 9,278
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:45 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:45 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy