Yeah, but where the FRICK is your HOUSE?

[Hedgemaster]

Mustn't have been as "emergent" as they would suggest since they didn't reply with an address. I will say that my new outgoing message on my voicemail has helped tremendously, as the majority now lead off with their address. LOL

[Steve]

Lawn care business tips

I will say that my new outgoing message on my voicemail has helped tremendously, as the majority now lead off with their address. LOL Isn't it fascinating how tweaking your operations can make things run smoother? I bet as you move forwards, there will be a lot more tweaks.

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[Hedgemaster]

Same crap, different year...


Overall, I have to say that 99% of people now include the full address when leaving messages/emails.
This is a good thing.


Yesterday morning I received a voicemail asking for an estimate in a specific part of town - but no street address given. Sigh.

I called back and (voicemail) indicated that if he could provide an address, I'd be happy to stop and take a look. I added that he could text me the address if that would be easier.

This EVENING, at around 7:30pm, I was out picking up annuals with my wife when he called and left another message.
"Hi, I guess we're playing phone tag - just wanted to talk to you to see if you can get my lawn cut. I have family coming on Saturday and it hasn't been cut since last fall. I'm hoping you have some time in the next day or two to get it done before they arrive, give me a call."


Really?

REALLY?

It's WEDNESDAY NIGHT and you need it cut by SATURDAY, and you STILL don't leave your address as is requested in my outgoing message (twice) AND the voicemail I left?

I was IN HIS AREA TODAY and could have stopped to look - IF he had provided an address!
Thursday and Friday are booked solid and we're supposed to get rain. I have a wedding to go to on Saturday.

People make this harder than it needs to be.


Moron.

[SECTLANDSCAPING]

This guy called me last thursday and didnt leave a address. Then as I'm leaving the area he lives in, he calls again. I asked him where he lives he rambles on about how it takes 10 mins to cut and then goes on about the last guy charged $20 then proceeds to give me directions. Finally i get the address and I drove by the place while I was talking to him.

After turning around. I get there and see this.




I'm about to drive off and he comes out waving. Ohh god! I ask him weekly? biweekly? Ohh no, it only needs to be cut every 3-4 weeks. Ill call you. Sure you will. I just left!

[Hedgemaster]

That's what gets me. You play phone tag and find out that if the people would have given an address the first time they called, you could have given them the quote while you were on the next street.
NO! They call you with the info after you've driven 20 miles away.


I really have stopped MOST of it with a very pleasant, and clear, outgoing message on my voicemail, but a few still find their way through.

[myblacktruck]

I hate that how hard is it to give me your stupid address. Here's another one that irritates the hell outta me. This lady calls me with her area she lives in and telephone #. It was a little outta the area I'm serving but, it was several acres and, there's money in that area so I called back and left a message to give me her address. She calls back on Tuesday, and we set something for Thursday, as thats the day I'm closest to them. I call when I'm done mowing letting them know I'm on my way and get no answer. I call the other number and the husband says oh I hired someone Tuesday night . REALLY ??? I guess calling me to cancel never crossed your mind oh I was so pissed, but not nearly as pissed as I would've been after driving 1/2 hour up then 45 minutes to an hour back home stupid people how ignorant can you be.