Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Yeah, but where the FRICK is your HOUSE?


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 04-19-2012, 08:11 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by stevef1201 View Post
You mean that when I call you and ask why my car is going shang chang chang at 30 you cant tell over the phone whats wrong?
If I told you my shifter lever went "pop" and flew all the way to the right today, could you tell me what's wrong over teh interweb?

Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 04-19-2012, 08:23 PM
Al Kessinger's Avatar
Al Kessinger Al Kessinger is offline
Member
 
Join Date: Apr 2012
Location: west plains missouri
Posts: 80
Rep Power: 3
Al Kessinger is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Hedgemaster View Post
If I told you my shifter lever went "pop" and flew all the way to the right today, could you tell me what's wrong over teh interweb?

I agree with one of the posts in that thread sounds like a busted linkage cable or Ive seen where the cable comes out of the bracket by the transmission, so when you move the shifter your just moving the slack in the cable and not actually shifting the transmission
__________________


Reply With Quote
  #13  
Old 04-19-2012, 08:31 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Al Kessinger View Post
I agree with one of the posts in that thread sounds like a busted linkage cable or Ive seen where the cable comes out of the bracket by the transmission, so when you move the shifter your just moving the slack in the cable and not actually shifting the transmission
Yeah, I hope it's an easy fix and is a readily available part. Fortunately it "broke" in neutral. At least they didn't have to drag it up onto the flatbed.


Oh, and if anyone is wondering, YES I have pics of it.
Reply With Quote
  #14  
Old 04-22-2012, 06:54 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Just now on my voicemail...


Quote:
"Hi, my name is Carrie, I'd like an estimate for grass cutting, my number is 123-456-7890."


AAAAAAAHHHHHHHHHGGGGGG!!!
Reply With Quote
  #15  
Old 04-22-2012, 08:01 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

My favorite is " I have an average sized yard. How much would you charge me to mow it?"
Reply With Quote
  #16  
Old 04-22-2012, 08:12 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by shadrach View Post
My favorite is " I have an average sized yard. How much would you charge me to mow it?"
"The average price, of course."


Reply With Quote
  #17  
Old 05-11-2012, 10:27 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Email exchange:

Potential client: (Take note of the house number)
Quote:
Hi Hedge...saw your ad on Craigslist & would like you to give me an estimate on periodic cuttings for one of my rental units in Forest Hills. The exact address is: 321 Maple Ave, 15102. I usually have a tenant cut it...but he's been slacking. Thanx....412-123-4567

Me:


Quote:
I'd be happy to stop and take a look, as I'll be in the area tomorrow.
I'll give you a price for cutting every other week. (unless you would prefer weekly service)

Thanks,
Hedge


Potential client:


Quote:
OK - sounds great!



Me: (while sitting at the dead-end looking wondering why I can't find the house)

Quote:
I cant seem to find it. 310 is the last address on Maple.

???


Sent from my Samsung Epic™ 4G Touch



Potential client:
(long after I left the area)

Quote:
It 'is' 310 Lynnwood...that's it. It's an end house.




Are you FREAKING kidding me?


Me:


Quote:
Last house on the right?
OK, ill try again tomorrow.


Sent from my Samsung Epic™ 4G Touch

Potential client:

Quote:
Yeah....the retaining wall is coming down??....popping out (we're about to have it changed





Well, it appears I deleted my last email, but I DID eventually find the place. It hasn't been cut YET and there's barely access for a 21" push mower, so I politely declined.



Seriously... they follow the directions to a "T", but provide the WRONG address. (facepalm)

Last edited by Hedgemaster; 05-11-2012 at 10:32 PM.
Reply With Quote
  #18  
Old 05-11-2012, 10:51 PM
JeffK26
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by shadrach View Post
My favorite is " I have an average sized yard. How much would you charge me to mow it?"
Maybe this should be it's own thread, but I got a call today....

Customer: "how much do you charge for an average sized lawn in Arnold.

Me: "The average price." ( seriously, i remembered this thread and responded with that.)

Customer: Are you being a smartass?"

Me:" No ma'am, I really have to look at the lawn."

Customer:"I won't hold you to a price, just a ballpark figure."

Me: $32 to $40 depending on various obstacles fencing.

Customer: "The last guy said $20."

Me: "Ask for insurance, and ask if he's licensed as a business in the State of Mo."

Customer: "Oh i'm not stupid, I asked and he showed me insurance."

Me: Ok ma'am, I can't help you then. But I do give you the phone number to my insurance company and policy number so you can check any time you want to make sure my insurance is current so you know I didn't just pay one payment and canceled so I have paper that says I'm insured. I also give you the number of the state licensing office with my license number. Please ask him for these things, and if he can give you these and he's legit, call me next season when he's out of business. Thank you for considering me, have a great weekend and a wonderful Mother's Day."

and then............

A guy followed me out of one store to another...I parked, locked up my equipment with the ol' cable and lock whilst I went into the store to get brats to grill for dinner..........

He asked for a card...He wants a bid for a HOA common area.

He's the President of the board and is meeting me tomorrow morning at 9am. to show me the area i need to mow.

sweeeet.

Last edited by JeffK26; 05-11-2012 at 10:57 PM.
Reply With Quote
  #19  
Old 05-26-2012, 09:10 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Email exchange just now...


(Email Subject line) Mowing :Emergency Spring cleanup in area 15238
Quote:
On May 26, 2012, at 7:20 PM, xxxx@vzw.blackberry.net wrote:

Grass is 4 weeks since last cut, need estimate for cutting now! RSVP
Sent from my Verizon Wireless

(facepalm)


My reply - and while trying not to be a total prick about it...

Quote:
"15238" is a bit vague.
My ad and outgoing phone message specifically request an address for estimates as this speeds up the process by eliminating the need to go back and forth for basic info.

By providing the requested info, I can better determine if I can assist.
Thank you.
Reply With Quote
  #20  
Old 05-27-2012, 11:56 AM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 5
The Cleaning Doctor is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Email exchange just now...


(Email Subject line) Mowing :Emergency Spring cleanup in area 15238



(facepalm)


My reply - and while trying not to be a total prick about it...
Tell him to get a goat.
__________________
Pat
Reply With Quote
Reply

Bookmarks

Tags
bad customers, lawn care customers, problem customes

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I lost a long term account today. Yeah! Sprinkler Buddy General Talk 7 09-17-2011 12:11 PM
House Cleaning DillonB92 General Business Discussions 12 01-25-2011 02:44 AM
yeah its snowing in utah!!! NO BIG DEAL! flyguy16 Introduce Yourself 2 05-02-2010 10:57 AM
First House tiedeman General Talk 3 02-28-2007 03:42 PM
House / Fire House Makeover Steve General Business Discussions 4 06-22-2004 05:57 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
Today 04:40 PM
by Dan Tanner
20 6,792
Lawn Pro Software
phlawncare
Today 01:28 PM
Today 01:28 PM
by phlawncare
0 47
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
Today 01:19 PM
by phlawncare
17 448
this mower is driving me...
boog
04-17-2014 12:07 PM
Today 12:06 PM
by kslawn
7 191
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 11:13 AM
by ExtremeLawncareServices
32 1,114
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
Today 11:11 AM
by kslawn
10 286
quickbooks users
CDLAWNCARE
Today 09:03 AM
Today 11:06 AM
by BelleCityLawn1
2 49
danny 2
danny2
Yesterday 10:19 PM
Today 05:13 AM
by Sprinkler Buddy
2 78
I Got Taken...,
Dan Tanner
Yesterday 06:26 AM
Yesterday 08:15 PM
by Dan Tanner
3 141
new to this forum!
mower13126
04-18-2014 07:37 PM
Yesterday 05:34 PM
by Sprinkler Buddy
3 109
REO calling
Dan Tanner
04-16-2014 05:03 PM
Yesterday 11:17 AM
by kslawn
11 271
Customers droping like...
goodtimez
04-18-2014 09:53 AM
Yesterday 08:09 AM
by CDLAWNCARE
7 176
Back for this year
xandrew245x
02-21-2014 04:30 PM
Yesterday 07:59 AM
by xandrew245x
14 872
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 07:49 AM
by CDLAWNCARE
4 146
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
Yesterday 04:22 AM
by Tekeda1
17 398
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
04-18-2014 08:57 PM
by xandrew245x
6 135
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 74
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 67
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 109
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 199
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 224
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 235
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 189
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 615
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 742
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 117
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 282
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 105
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 635
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 241
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 190
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 316
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 218
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 117
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 285,835
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 471
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-14-2014 10:51 AM
by Steve
8 370
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 460
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 185
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 438
Hello all
Griff20114
04-12-2014 05:08 PM
04-14-2014 09:46 AM
by Steve
1 123
Step by Step Spring Lawn...
WarriorLawnscaping
04-10-2014 07:01 AM
04-14-2014 09:43 AM
by Steve
5 265
Jeff Cowden
jcowden
04-11-2014 07:27 PM
04-14-2014 09:39 AM
by Steve
1 116
Exmark Commercial 30...
Dan Tanner
04-11-2014 05:35 AM
04-14-2014 09:37 AM
by Steve
4 210
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-14-2014 08:04 AM
by acrajchel
21 1,613
Small guy time to get a...
googus
04-08-2014 08:16 AM
04-13-2014 07:18 PM
by A. Kulak Landscaping
9 344
Weekly vs. Bi-weekly
CDLAWNCARE
04-12-2014 01:48 PM
04-13-2014 06:03 PM
by kslawn
9 354
Weed ID help
TwinBrosLC
04-12-2014 10:39 AM
04-13-2014 07:40 AM
by stevef1201
4 179
Lexington, KY
acrajchel
04-07-2014 01:06 PM
04-11-2014 09:49 PM
by acrajchel
1 149
Food Plot Management
BlackRain75
04-11-2014 10:20 AM
04-11-2014 03:51 PM
by Steve
4 146
» Popular Tags
4wd 34'' bid charge christmas light hanging christmas lighting collections subcontractor color jet courtesy call credit card processing cultivation customers decorating echo ecosymbiosis escrow exmark ferris first truck flower bed cultivation price fs90r fundraiser gopherhaul grass gravely holiday honda how much to charge introduction lawn care lawn care business show lawn service leaf removal lighting marketing mechanic monthly mowing mowing clarksville mulch native plants new buisness new business online classifieds organize outdoor environments payday pb500t podcast reo requests riding mower rotating scag season seo social media starting a business start up lawn care business steve stihl taxes top dresser toro trailer truck turfgrass consulting walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:14 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:14 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy