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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Yeah, but where the FRICK is your HOUSE?


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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  #11  
Old 04-19-2012, 07:32 PM
stevef1201 stevef1201 is offline
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Quote:
Originally Posted by thom View Post
Al,you and I have a common history.I was an auto mechanic-shop manager from 1982 untill 2008.I was a member of Iatn.
You mean that when I call you and ask why my car is going shang chang chang at 30 you cant tell over the phone whats wrong?
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  #12  
Old 04-19-2012, 08:11 PM
Hedgemaster Hedgemaster is offline
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Quote:
Originally Posted by stevef1201 View Post
You mean that when I call you and ask why my car is going shang chang chang at 30 you cant tell over the phone whats wrong?
If I told you my shifter lever went "pop" and flew all the way to the right today, could you tell me what's wrong over teh interweb?

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  #13  
Old 04-19-2012, 08:23 PM
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Al Kessinger Al Kessinger is offline
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Quote:
Originally Posted by Hedgemaster View Post
If I told you my shifter lever went "pop" and flew all the way to the right today, could you tell me what's wrong over teh interweb?

I agree with one of the posts in that thread sounds like a busted linkage cable or Ive seen where the cable comes out of the bracket by the transmission, so when you move the shifter your just moving the slack in the cable and not actually shifting the transmission
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  #14  
Old 04-19-2012, 08:31 PM
Hedgemaster Hedgemaster is offline
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Quote:
Originally Posted by Al Kessinger View Post
I agree with one of the posts in that thread sounds like a busted linkage cable or Ive seen where the cable comes out of the bracket by the transmission, so when you move the shifter your just moving the slack in the cable and not actually shifting the transmission
Yeah, I hope it's an easy fix and is a readily available part. Fortunately it "broke" in neutral. At least they didn't have to drag it up onto the flatbed.


Oh, and if anyone is wondering, YES I have pics of it.
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  #15  
Old 04-22-2012, 06:54 PM
Hedgemaster Hedgemaster is offline
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Just now on my voicemail...


Quote:
"Hi, my name is Carrie, I'd like an estimate for grass cutting, my number is 123-456-7890."


AAAAAAAHHHHHHHHHGGGGGG!!!
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  #16  
Old 04-22-2012, 08:01 PM
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My favorite is " I have an average sized yard. How much would you charge me to mow it?"
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  #17  
Old 04-22-2012, 08:12 PM
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Quote:
Originally Posted by shadrach View Post
My favorite is " I have an average sized yard. How much would you charge me to mow it?"
"The average price, of course."


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  #18  
Old 05-11-2012, 10:27 PM
Hedgemaster Hedgemaster is offline
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Email exchange:

Potential client: (Take note of the house number)
Quote:
Hi Hedge...saw your ad on Craigslist & would like you to give me an estimate on periodic cuttings for one of my rental units in Forest Hills. The exact address is: 321 Maple Ave, 15102. I usually have a tenant cut it...but he's been slacking. Thanx....412-123-4567

Me:


Quote:
I'd be happy to stop and take a look, as I'll be in the area tomorrow.
I'll give you a price for cutting every other week. (unless you would prefer weekly service)

Thanks,
Hedge


Potential client:


Quote:
OK - sounds great!



Me: (while sitting at the dead-end looking wondering why I can't find the house)

Quote:
I cant seem to find it. 310 is the last address on Maple.

???


Sent from my Samsung Epic™ 4G Touch



Potential client:
(long after I left the area)

Quote:
It 'is' 310 Lynnwood...that's it. It's an end house.




Are you FREAKING kidding me?


Me:


Quote:
Last house on the right?
OK, ill try again tomorrow.


Sent from my Samsung Epic™ 4G Touch

Potential client:

Quote:
Yeah....the retaining wall is coming down??....popping out (we're about to have it changed





Well, it appears I deleted my last email, but I DID eventually find the place. It hasn't been cut YET and there's barely access for a 21" push mower, so I politely declined.



Seriously... they follow the directions to a "T", but provide the WRONG address. (facepalm)

Last edited by Hedgemaster; 05-11-2012 at 10:32 PM.
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  #19  
Old 05-11-2012, 10:51 PM
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Quote:
Originally Posted by shadrach View Post
My favorite is " I have an average sized yard. How much would you charge me to mow it?"
Maybe this should be it's own thread, but I got a call today....

Customer: "how much do you charge for an average sized lawn in Arnold.

Me: "The average price." ( seriously, i remembered this thread and responded with that.)

Customer: Are you being a smartass?"

Me:" No ma'am, I really have to look at the lawn."

Customer:"I won't hold you to a price, just a ballpark figure."

Me: $32 to $40 depending on various obstacles fencing.

Customer: "The last guy said $20."

Me: "Ask for insurance, and ask if he's licensed as a business in the State of Mo."

Customer: "Oh i'm not stupid, I asked and he showed me insurance."

Me: Ok ma'am, I can't help you then. But I do give you the phone number to my insurance company and policy number so you can check any time you want to make sure my insurance is current so you know I didn't just pay one payment and canceled so I have paper that says I'm insured. I also give you the number of the state licensing office with my license number. Please ask him for these things, and if he can give you these and he's legit, call me next season when he's out of business. Thank you for considering me, have a great weekend and a wonderful Mother's Day."

and then............

A guy followed me out of one store to another...I parked, locked up my equipment with the ol' cable and lock whilst I went into the store to get brats to grill for dinner..........

He asked for a card...He wants a bid for a HOA common area.

He's the President of the board and is meeting me tomorrow morning at 9am. to show me the area i need to mow.

sweeeet.

Last edited by JeffK26; 05-11-2012 at 10:57 PM.
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  #20  
Old 05-26-2012, 09:10 PM
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Email exchange just now...


(Email Subject line) Mowing :Emergency Spring cleanup in area 15238
Quote:
On May 26, 2012, at 7:20 PM, xxxx@vzw.blackberry.net wrote:

Grass is 4 weeks since last cut, need estimate for cutting now! RSVP
Sent from my Verizon Wireless

(facepalm)


My reply - and while trying not to be a total prick about it...

Quote:
"15238" is a bit vague.
My ad and outgoing phone message specifically request an address for estimates as this speeds up the process by eliminating the need to go back and forth for basic info.

By providing the requested info, I can better determine if I can assist.
Thank you.
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