Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Allies URGENT


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-22-2012, 03:19 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Allies URGENT

I got a call from a potential client, said he found me off of Youtube. (cool)

I got his address, then realized he was the customer of my ally, so I called them up and said, "Was XXXXX a client of yours? I just got a call from him".

Now we both don't know what to do right now. We scratch each others backs often, but if I take this client it could start a war.

I told the potential client I would get back to him with my estimate within 48 hours, but my ally still needs to speak with the other owner.

Any suggestions?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-22-2012, 03:50 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Ok, we're both going to charge $100/month and whoever gets the client keeps him.

Awkward situation boys!
Reply With Quote
  #3  
Old 03-22-2012, 05:03 PM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
Ok, we're both going to charge $100/month and whoever gets the client keeps him.

Awkward situation boys!
would you charge $100 normally or just because that's what they are charging? I would charge what you would not knowing anything, but don't low ball
Reply With Quote
  #4  
Old 03-22-2012, 07:12 PM
Ducke's Avatar
Ducke Ducke is offline
new member
 
Join Date: Nov 2010
Location: The Duck Pond
Posts: 844
Rep Power: 0
Ducke is on a distinguished road
Default

Trust no one ......................
Keep an eye on your competition at all times................
Sleep with one eye open...........................
everyone is out to steal your customers....................

I hear them all the time out there in the darkness whispering, undercutting me while I try to sleep. HA....... ya HA I say to you all I will not go down with out a fight.

Never underestimate your closest friends ..........................EVER.
Reply With Quote
  #5  
Old 03-23-2012, 12:54 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,977
Rep Power: 10
Steve has disabled reputation
Default

How did you know this was a friend's customer?

It will be interesting to find out why he wanted to switch and if he was a good customer or not.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 03-23-2012, 08:24 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
How did you know this was a friend's customer?

It will be interesting to find out why he wanted to switch and if he was a good customer or not.
I used to be apart of them years back. I know all of their customers, and maintained most of the lawns!

As for the client, I never met him. Over the phone he sounded like a pretty relaxed and not picky at all kind of guy... but you can't judge a book by it's cover. I do trust the person who mentioned he was a problem customer, we are always honest with each other.

The guy said (competitor);

"It's like I would always have to be the one to cut his lawn, if anyone else in the team did it, he would get upset and act as if the work wasn't good enough or done wrong"... I totally understand this client mindset.. It's annoying and very common and WRONG.

/

I could take the client, and not look out for the other company. I just feel that it's in our best interests to look after each other, and weed out the other guys.

As long as 'we' can negotiate to keep me happy, there will be no stealing of clients. However, if I am ever unhappy, things WILL go south. They understand this.

Together, we have more influence of setting standards (price and quality), Which I feel is most important, ... considering how the lowballers actually achieved to make the standard peanuts.

If I go up to any homeowner and say, I'm charging you 'anything over $60 per month', they will freak out. It's not easy, and it's not right.

Our prices should start at $90 tax included, that's how screwed our town is.

Last edited by CHEESE2009; 03-23-2012 at 08:27 PM.
Reply With Quote
  #7  
Old 03-24-2012, 07:27 AM
Lawn Cop Lawn Cop is offline
Junior Member
 
Join Date: Feb 2012
Location: Small Town, Mo
Posts: 11
Rep Power: 5
Lawn Cop is on a distinguished road
Default

I agree with Cheese. The low ballers really do set the standard for pricing in an area. One guy in my town is advertising that he willĒ beat any priceĒ. I have been thinking that I would write myself a receipt to do my acre of property for five bucks and given him a call. And if he canít beat it take him to small claims court for false advertising. But, no matter what there will always be low ballers and the fly by night guys that are here today and gone tomorrow. I guess itís just part of the business.
Reply With Quote
  #8  
Old 03-26-2012, 10:35 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,977
Rep Power: 10
Steve has disabled reputation
Default

Are there any updates on this customer? Did you end up taking him on or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 03-28-2012, 02:23 AM
cruzgardening cruzgardening is offline
Senior Member
 
Join Date: Aug 2010
Posts: 277
Rep Power: 6
cruzgardening is on a distinguished road
Default

Quote:
Originally Posted by Lawn Cop View Post
I have been thinking that I would write myself a receipt to do my acre of property for five bucks and given him a call. And if he canít beat it take him to small claims court for false advertising.
Let me know if you would like me to write the receipt makes it more credible i hate the low ballers :P I've been weeding them off from about 3 streets in 2 different towns slowly
Reply With Quote
  #10  
Old 03-28-2012, 02:24 AM
cruzgardening cruzgardening is offline
Senior Member
 
Join Date: Aug 2010
Posts: 277
Rep Power: 6
cruzgardening is on a distinguished road
Default

Hey Cheese hope u remember me, I havent been around for a while, work has been busy. Anyhow i think your aproach is the right one but i would charge, instead of $100, $120 and see if the client is willing to take it i know you might come off as more expensive but then again you will still have an ally
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Urgent Email! CHEESE2009 General Talk 2 11-07-2011 02:50 AM
**urgent*** Please Help Me On This Bid!! ESTELAEGUIA Online Lawn Care Estimator - Help me bid this job 4 10-03-2009 04:44 PM
URGENT HELP NEEDED! LGYardService Online Lawn Care Estimator - Help me bid this job 4 04-24-2008 11:10 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Spot checked by...
Just for Cuts
Yesterday 02:34 PM
Today 05:14 PM
by Steve
2 42
Chemical Applications
acrajchel
06-24-2016 06:44 PM
Today 05:11 PM
by Steve
3 85
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
Today 05:05 PM
by Steve
5 1,427
Is it too late?
Cpadgett
05-28-2016 09:10 AM
Yesterday 08:19 PM
by mowandblow1980
7 465
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
Yesterday 08:11 PM
by mowandblow1980
21 882
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
Yesterday 08:04 PM
by mowandblow1980
11 415
Newbie
Jhoell
06-25-2016 03:28 AM
Yesterday 02:11 PM
by Chilehead
2 72
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 11:02 AM
by Brownieboy
1,253 438,248
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Yesterday 08:36 AM
by Steve
13 251
Business Overload
Chilehead
05-06-2016 09:27 PM
06-27-2016 09:14 PM
by Chilehead
19 794
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
06-24-2016 07:26 PM
by acrajchel
9 10,113
Exmark Turf Tracer
acrajchel
02-01-2014 11:34 AM
06-24-2016 07:23 PM
by acrajchel
5 2,144
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-24-2016 06:59 PM
by acrajchel
7 3,047
Ybravo 25 mowers
SGL1
06-11-2016 09:52 AM
06-21-2016 03:44 PM
by acrajchel
5 305
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
06-17-2016 08:28 AM
by SGL1
94 34,501
anyone interested in a...
GoGreenerKS
06-16-2016 01:00 PM
06-17-2016 02:58 AM
by SC93
4 178
Prolin
rmccutchan
05-21-2016 04:53 PM
06-16-2016 05:28 PM
by acrajchel
3 333
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
06-16-2016 05:27 PM
by acrajchel
2 327
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
06-16-2016 05:22 PM
by acrajchel
9 553
How can I fix my...
WarriorLandscapingCAN
06-10-2016 07:47 PM
06-16-2016 05:19 PM
by acrajchel
2 241
Need a lil help
Cpadgett
06-05-2016 09:51 AM
06-16-2016 05:17 PM
by acrajchel
5 370
help with sole...
greenbuds
03-24-2016 12:21 PM
06-16-2016 05:01 PM
by acrajchel
4 9,772
New Member from...
tiptoppmanager
06-15-2016 07:39 AM
06-15-2016 03:18 PM
by SC93
2 178
Brand new fish pond
Flynn landscaping 2016
06-12-2016 09:53 AM
06-13-2016 11:21 AM
by Steve
1 153
Whats up??
Cpadgett
05-27-2016 10:57 AM
06-06-2016 08:46 PM
by Cpadgett
11 519
New Member from Texas
NathanR
06-02-2016 06:13 PM
06-03-2016 09:17 PM
by SC93
7 336
Edging Fad...
Tree geek
05-10-2016 11:29 PM
06-03-2016 07:02 PM
by SGL1
3 509
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
06-03-2016 06:42 PM
by SGL1
11 797
Your Time Lawn Care
yourtimelawncare
05-31-2016 01:12 PM
06-02-2016 10:11 PM
by SC93
2 292
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:12 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:12 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy