Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Great marketing Idea


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-09-2007, 09:37 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

This is my first season in business. Last winter I called several businesses ex. gas stations,7-11 small shopping centers in my area and explained to the manager that I was NOT trying to sell them anything. I told them I was considering a lawn care business and was taking a survey about their current *servicer. (building rappour) I asked who serviced them,How often, how much they charged and if they were happy with them. Before hanging up I told them if I considered opening shop I would call them and let them know how it was going. I gathered alot of information from them that they may not have told me otherwise, Anyway when I did open shop I called each one back. I explained to them who I was and that I could service them, solve the problems they had with the other guys and could save them a few dollars. I landed 11 out of 12 commercial accounts. * I just wanted to share this idea if anyone is interested. Thanks for your time.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-09-2007, 10:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi EGREEN,

Thank you for the idea!

Can you tell us some more specifics? Like did anything they say stand out to you that you were able to use?

Did any of their complaints stand out?

How did you utilize the information they told you about pricing?

Did you keep detailed records of what each said?

Did these businesses have a signed contract with another lco if so how did you deal with that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-11-2007, 08:56 AM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I just took a spiral notebook and took notes. Everyone felt free to tell me most things because I told them up front I wasn't trying to sell them anything. Most complaints were that the last company didn't do a good enough job trimming. The contracts allowed 30 days Written notice to cancel...fine with me because I had to prepare myself anyway.( I beat the competitions price by a few dollars but I had the information that they told me in the past ex. Bad job trimming. This allowed me to go into detail about how well I trim all areas. I learned not to sell price but sell the quality of work.
Reply With Quote
  #4  
Old 07-11-2007, 03:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

That is very interesting! Nice work!

Since landing these customers have you found yourself giving your clients, customer surveys to see if you are keeping your service to the levels the expect of you?

Have you used this strategy anymore to land new clients? If not, what are you doing now to gain new customers?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-11-2007, 08:19 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I call my residential and commercial accounts about once a month and ask them how we are doing. I explain that I would rather have them tell me if i'm doing something wrong (regardless of how small the problem) than not have a happy customer. I feel this personal touch is better.
This is my first year in this business, I started about five months ago and I have 53 residential and small Commercial accounts. The biggest lesson I think is to make them feel that they have a friend in the business. They will hopefully be a little more loyal. I do get word of mouth calls also. I also walk door to door and tell the customer I was in the area giving an estimate to a neighbor and since I was in the neighborhood I wanted to stop by. I mention what I do and point something out like an unedged sidewalk and explain the clean look of an edge job.
Reply With Quote
  #6  
Old 07-11-2007, 09:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Very interesting!
Do you have a website up yet? Can we see it?

Also what are the next big plans for your business this year? How many more clients do you want by the end of the year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 07-12-2007, 08:49 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I don't have a website. I don't think that at this point I need one. (not much of a computer guy). I hope to have at least 100 clients by the end of season. I'm kinda at that point where I am too busy to spend alot of time prospecting but not busy enough to make the $ I want/need. I was thinking about putting together a package....Basic- Mowing Edge andTrim * * * *Premier-Mow,Edge,Trim and 4 fert aps. * * *Estate Package-Mow,Edge,Trim,4 fert aps. and an aeration and over seed. * What do you think?



Reply With Quote
  #8  
Old 07-12-2007, 09:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Yea packages are great. It's like value meals at fast food restaurants.

Would those involve a contract? How much would you charge for the different service packages?
How are you going to market it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hi from IL
steveinil
Today 02:07 PM
Today 02:07 PM
by steveinil
0 8
WNY saying Hi.
Sargewesser
Today 07:27 AM
Today 07:27 AM
by Sargewesser
0 23
Group Buying Software as...
ferona
Today 06:49 AM
Today 06:49 AM
by ferona
0 27
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Yesterday 07:58 PM
by thom
17 563
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
Yesterday 06:29 PM
by stevef1201
8 172
This sucks...
Matther777
09-18-2014 05:56 PM
Yesterday 05:49 PM
by biglee
16 3,186
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
Yesterday 04:32 PM
by acrajchel
4 662
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 08:37 AM
by acrajchel
7 1,312
leaf removal
Double J LLC
10-03-2014 05:24 PM
11-23-2014 07:46 PM
by ExtremeLawncareServices
21 2,435
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 298
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 530
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 159
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 332
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,190
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 14,087
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 191
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 347
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 406
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 140
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 249
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 989
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 524
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,888
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,486
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,219
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 806
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 573
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 501
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 353
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,410
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 280
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 544
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,634
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,746
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,888
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,721
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 463
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 653
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 360
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 414
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,363
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 639
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 542
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 379
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 340
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 363
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 603
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 402
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 455
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 490
» Popular Tags
4wd aerocore apartment complex bark billy goat brushcutter bush charge christmas collections deliquentaccounts employee problems equipment rental estimate exmark ferris first truck foreman georgia gopherhaul gravely holiday how much to charge how to bid husqvarna hydraulic introduction jobs kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mowing mr dave mulch mulch price new business ordinance podcast profit on employee push versus ride redmax reo savannah scag v-ride seo shreaded small engine repair starting a business start up lawn care business steep lawns toro tractor auger trailer trimmer rack truck new used landscape walker won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:24 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:24 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy