Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Great marketing Idea


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-09-2007, 09:37 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

This is my first season in business. Last winter I called several businesses ex. gas stations,7-11 small shopping centers in my area and explained to the manager that I was NOT trying to sell them anything. I told them I was considering a lawn care business and was taking a survey about their current *servicer. (building rappour) I asked who serviced them,How often, how much they charged and if they were happy with them. Before hanging up I told them if I considered opening shop I would call them and let them know how it was going. I gathered alot of information from them that they may not have told me otherwise, Anyway when I did open shop I called each one back. I explained to them who I was and that I could service them, solve the problems they had with the other guys and could save them a few dollars. I landed 11 out of 12 commercial accounts. * I just wanted to share this idea if anyone is interested. Thanks for your time.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-09-2007, 10:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi EGREEN,

Thank you for the idea!

Can you tell us some more specifics? Like did anything they say stand out to you that you were able to use?

Did any of their complaints stand out?

How did you utilize the information they told you about pricing?

Did you keep detailed records of what each said?

Did these businesses have a signed contract with another lco if so how did you deal with that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-11-2007, 08:56 AM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I just took a spiral notebook and took notes. Everyone felt free to tell me most things because I told them up front I wasn't trying to sell them anything. Most complaints were that the last company didn't do a good enough job trimming. The contracts allowed 30 days Written notice to cancel...fine with me because I had to prepare myself anyway.( I beat the competitions price by a few dollars but I had the information that they told me in the past ex. Bad job trimming. This allowed me to go into detail about how well I trim all areas. I learned not to sell price but sell the quality of work.
Reply With Quote
  #4  
Old 07-11-2007, 03:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

That is very interesting! Nice work!

Since landing these customers have you found yourself giving your clients, customer surveys to see if you are keeping your service to the levels the expect of you?

Have you used this strategy anymore to land new clients? If not, what are you doing now to gain new customers?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-11-2007, 08:19 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I call my residential and commercial accounts about once a month and ask them how we are doing. I explain that I would rather have them tell me if i'm doing something wrong (regardless of how small the problem) than not have a happy customer. I feel this personal touch is better.
This is my first year in this business, I started about five months ago and I have 53 residential and small Commercial accounts. The biggest lesson I think is to make them feel that they have a friend in the business. They will hopefully be a little more loyal. I do get word of mouth calls also. I also walk door to door and tell the customer I was in the area giving an estimate to a neighbor and since I was in the neighborhood I wanted to stop by. I mention what I do and point something out like an unedged sidewalk and explain the clean look of an edge job.
Reply With Quote
  #6  
Old 07-11-2007, 09:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

Very interesting!
Do you have a website up yet? Can we see it?

Also what are the next big plans for your business this year? How many more clients do you want by the end of the year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 07-12-2007, 08:49 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 8
EGREEN
Default

I don't have a website. I don't think that at this point I need one. (not much of a computer guy). I hope to have at least 100 clients by the end of season. I'm kinda at that point where I am too busy to spend alot of time prospecting but not busy enough to make the $ I want/need. I was thinking about putting together a package....Basic- Mowing Edge andTrim * * * *Premier-Mow,Edge,Trim and 4 fert aps. * * *Estate Package-Mow,Edge,Trim,4 fert aps. and an aeration and over seed. * What do you think?



Reply With Quote
  #8  
Old 07-12-2007, 09:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

Yea packages are great. It's like value meals at fast food restaurants.

Would those involve a contract? How much would you charge for the different service packages?
How are you going to market it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Employee job training...
brookline
12-15-2014 08:15 PM
Today 12:08 PM
by stevef1201
8 231
Repair or replace the...
lxarth
12-17-2014 05:07 PM
Today 12:01 PM
by stevef1201
5 129
Has Obamacare helped or...
Steve
Yesterday 04:37 PM
Today 11:55 AM
by stevef1201
1 42
Georgia Boys!
Chilehead
Yesterday 10:23 PM
Yesterday 10:23 PM
by Chilehead
0 29
Hello from Md
homey
12-17-2014 06:55 PM
Yesterday 09:32 PM
by homey
3 101
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
Yesterday 02:05 PM
by SuperiorPower
2 127
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
12-17-2014 05:09 PM
by Chilehead
28 8,901
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 2,923
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,070
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,265
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
12-15-2014 10:30 PM
by ExtremeLawncareServices
188 16,483
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 250
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 255
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 320
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 227
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 758
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 771
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 246
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 4,005
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 356
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,317
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 593
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 434
Facebook
element009
03-23-2011 09:36 AM
12-09-2014 06:24 PM
by Steve
36 9,753
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 853
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 391
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 389
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,114
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,667
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 920
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,222
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,402
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 566
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 638
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,183
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 809
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,190
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,835
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 666
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,398
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 596
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,483
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,440
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,461
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 683
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,224
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,128
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 579
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-28-2014 01:36 PM
by Just Cuts
1,196 355,477
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-28-2014 10:49 AM
by Steve
13 2,274
» Popular Tags
2wd aerocore apartment bid apartment complex applying auger billy goat brushcutter blades bush charge christmas deliquentaccounts ditches employee problems equipment rental first truck foreman georgia gopherhaul grass gravely growing a lawn care business holiday husqvarna jobs john deere quik trac labor cost landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights marketing mowing mr dave mulch mulch estimate mulch price new buisness new business new mower ordinance per hour charge podcast profit on employee pto push versus ride running a business savannah search engine optimization seo shreaded small engine repair starting a business starting a lawn care business start up lawn care business steep lawns sulky theft toro grand stand trailer trimmer rack walk behind wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:09 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:09 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy