Originally Posted by FaccLndscpng
Thanks guys for the info, these are old contracts that I have had for probably 4 years and at the time I just went by another landscaper and one of my suppliers. I just assumed that 2% was probably the norm or the legal limit. I am definitely increasing the fees this season.
As for payment in advance, I would love to but there is so much competition out there that doesnít require payments in advance that I am a little leery that I would lose a job or two. A lot of my property managers are picky, god forbid I make them do a little more work than they are used to. I have put out there that we can do automatic withdraws for the seasonal contracts but no takers. I was thinking about requiring automatic withdraws on the 1st of every month for all seasonal snow work for next year. As everyone knows we are always wrong, we are just supposed to do the work and expect payment when it comes it comes no rules for customers right? If I didnít have your property plowed and clear by 7 am I get complaints all day, but if you donít pay your bill on timeÖoh well deal with it! Must be nice to be a customer huh?
those are not the rules and they only become the rules to those who choose to accept them.
what would paying ahead instead of behind change for them ? they have to pay you anyway and after the first bill it is monthly from there just like they are doing now.
no other other type of business is gonna do squat for anyone without some upfront cost why should they expect anything different.
you can not go by what other landscapers do because the fact of the matter is most landscapers are poor businessman and outside of cutting a lawn they don't know the first thing about being in business.
think about every trade out there, they usually have to work for someone in order to learn the industry and learn how to be successful and most landscapers start out as some dude who bought a lawnmower and decides to call himself a landscaper.
who do you want to model your business as, a professional or just some trade jumping hack.
if you present your case to your customers in the proper manner and convey to them that with the rising costs of doing business that you can not longer offer the best possible service and be bank of america at the same time.
ask them if they submit their hours to their boss for the entire month and wait for him to pay them when he feels like it, i doubt it and they would be crying to the department of labor faster then the jews left christ.
i am sure some won't like it but if they don't it's probably more to do with that they want the option of screwing you if need be then about anything else and you probably don't want them as a customer to begin with.
as they say, you got to break some eggs if you want to make a omelette.
after the first visit on every property i service for the year they get a bill for the month and then the bills go out on the 24th of the month thereafter and i work exclusively for high end commercial properties and i have yet had a person quam about it. and i would think a customer that is paying 15 k a month would say something before a lousy homeowner paying a couple hundred dollars a month.
wew, i am glad i got that off my chest, forgive me if i came off too strong but i get worked up when i hear about other guys being nervous about asking for the money they worked their tails off for.