Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Show Off - Picture Post - Photo Gallery

Show Off - Picture Post - Photo Gallery Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....

Interview Recording


Show Off - Picture Post - Photo Gallery

Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....
Reply
 
Thread Tools Search this Thread
  #1  
Old 02-15-2012, 08:02 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Interview Recording

I did an interview for a class for some college.

Basically, I was just asked a bunch of questions and I had to answer on the spot... LMAO... I have never been so nervous. I wish I had a script.

Anyway, this is the unedited version, with a jingle thrown in.

LINK


ALSO,

Later this year sometime, I will be someones film project. Should be exciting.

Last edited by CHEESE2009; 02-15-2012 at 08:09 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 02-16-2012, 06:44 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I think it was good, you sound like a real person a little burned out but a real person.
Reply With Quote
  #3  
Old 02-16-2012, 02:05 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,946
Rep Power: 10
Steve has disabled reputation
Default

What's the film project about?

I like your interview, it's pleasant The background music relaxes you as you listen to it. It would make for a great commercial audio track.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 02-16-2012, 02:16 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What's the film project about?

I like your interview, it's pleasant The background music relaxes you as you listen to it. It would make for a great commercial audio track.

Yeah I was surprised with the music too! I don't think I will ever get the finished version, but I don't care.. I just wanna do the video!!! LMAO!!!

I'm not entirely sure what the video is supposed to be about, all I know is it has to do with me running my company. It should be scary. It might be like a documentary or something. I can just see the finished video where you can't hear anything because of a lawn mower in the background, ahhah!

"My name is rrrrrrrrrrrrrrrr I sta rrrrr rted... rrrrrrrrrrrrrr".

Either way, I feel special to be chosen for this project. At least now I don't have to buy thousands of dollars worth of equipment to do it myself!

-

ALSO, I noticed I can hardly pronounce "business" right... more like "Biznazzz". LOL
Reply With Quote
  #5  
Old 02-17-2012, 12:57 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,946
Rep Power: 10
Steve has disabled reputation
Default

What is fascinating to me about that interview is how much the interactions with customers has effected you. Do you think that happens to most all new business owners or do you feel you were especially troubled by interacting with them? And why so?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 02-18-2012, 07:22 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What is fascinating to me about that interview is how much the interactions with customers has effected you. Do you think that happens to most all new business owners or do you feel you were especially troubled by interacting with them? And why so?
It probably happens to other business owners. I've never had trouble selling my services because of the way I deal with my clients, yet unfortunately I'm also stuck selling them my friendship it seems.

Sure it's nice to get along with your clients, but the ones who feel 'connected' to you always expect better deals that are difficult to decline. They think they can get away with requests other clients aren't able to, as if they have first priority.

It's always easier to tell someone off that you don't know, than someone you've let into your bubble.

-

This year I will have a problem. Why? Because of one of my clients neighbors. This neighbor has stopped me every so often to chit chat, he is very kind but eats up a lot of my time. I got a call from him to ask the measurements of my mower, so he can install a new gate into his backyard. In other words, he will be hiring me.

As nice as this sounds, I will now have to deal with him and his loneliness from retirement every week. This means I have to pretend to care and seem interested.

In theory, having all of my clients like me should make my business successful. The truth is, I have wasted a lot of time and energy talking rather than doing actual work. You will only be able to take on so much work, because you wont be able to get any other jobs done if you are constantly being interrupted throughout the day.

WHAT I'VE LEARNED
Avoid retired people, they are not for me. I have too much energy, and being stopped causes me to panic and become disorganized. Who woulda thought the people who most likely need our services can cause such an awful problem?!

I'll just point out that I will do my best to cater to the Asian community. They have caused me absolutely no problems. They pay on time, all the time. They only call to make their payments.

Great... now I have to paint a dragon on the truck or something..
Reply With Quote
  #7  
Old 02-20-2012, 12:52 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,946
Rep Power: 10
Steve has disabled reputation
Default

Scott,

Do you think this is the dirty little secret most try not to talk about because everyone pays so much lip service to the whole concept of customer service?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 02-20-2012, 01:15 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Everything I say can be used against me at any point in time, but if I don't discuss it there will be no improvement for myself, and for those who don't speak up.

Speak of the devil. That client called asking if I am still around.
... It's been spring for the past month over here... lol

Anyway, there is no perfect company and absolutely no perfect client.
I can go through my entire list of clients and have more bad than good to say about them.

There seems to always be a negative reaction to everything that was intended to be positive. My perfect day would be to receive a clients payment, and to do the work without being interrupted, granted, I don't mind if I'm interrupted for something urgent.

I feel like i'm running a hotline for lonely elderly folks, more than running a lawn maintenance business.

I'm upset about that fact. I thought my phone would only be required to take on more clients, and to receive payments and actual complaints.
Reply With Quote
  #9  
Old 02-21-2012, 01:06 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,946
Rep Power: 10
Steve has disabled reputation
Default

How do you feel having to deal with all these phone calls has effected your view of running a business in this industry?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 02-21-2012, 03:06 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
How do you feel having to deal with all these phone calls has effected your view of running a business in this industry?
I thought customer relationships would be a walk in the park for me, but I'm actually losing my patience every single day when it comes to making small talk.

Being somewhat solo with a fairly large clientele, it's very discouraging to make progress. It's a breath of fresh air when I'm not receiving any more clients, because that to me means less phone calls to answer, it's really not a good thing as it's kind of backwards thinking.

This company really needs someone to take the fall/scapegoat, that person is unfortunately me considering I am the only owner. I need someone in 'charge' (me) who can say "NO" a lot. I just can't do it when I'm forced to visit the client every week while providing my services to them.

I suppose in time, I will find someone reliable and well trained to do the labor. I'll stick myself on the phones, but at least I don't have to stress out over how awkward it'd be to then see them in person (labor)- I wouldn't ever have to ever see them.

All the above could be avoided if I could learn to be a good guy, and a bad guy. I just can't deal with being both, and I desperately need to be the bad guy who puts his foot down without upsetting the client. I will have the guy doing the work to keep them happy.

My man on the field can say, "I don't make the rules, you have to call Scott". He will be FREE from all the complaints, and be able to be on the clients side, never hurting their feelings. lol.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
wearing jeans to an interview Andrew7dg Community Assistance 9 01-21-2011 12:00 AM
Video Interview Steve General Talk 7 09-04-2007 01:09 PM
News Interview! lawncareinnovations General Talk 5 08-13-2007 10:11 AM
Interview with Total Landscape, Inc Steve General Business Discussions 1 04-02-2007 09:11 PM
an interview UnitedEnvironment.com General Business Discussions 5 11-30-2006 01:05 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Centreville!
Daveylawns
05-23-2016 09:04 AM
Yesterday 04:08 PM
by Steve
1 45
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
05-23-2016 08:41 PM
by Steve
1 37
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
05-23-2016 09:06 AM
by Daveylawns
10 3,745
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
05-22-2016 11:45 AM
by jrs.landscaping
8 254
Prolin
rmccutchan
05-21-2016 04:53 PM
05-21-2016 06:36 PM
by rmccutchan
2 56
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
05-20-2016 07:08 PM
by Stevenor92
8 175
Intro
LaraRahmani
05-18-2016 02:54 PM
05-19-2016 02:43 PM
by Steve
2 94
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
05-18-2016 07:34 PM
by Stevenor92
4 163
New mower!!!!
Stevenor92
05-18-2016 03:46 AM
05-18-2016 06:39 PM
by Stevenor92
2 95
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-18-2016 02:59 PM
by LaraRahmani
1,249 434,492
Stupid idea?
hopolb33
05-13-2016 11:25 AM
05-16-2016 11:22 AM
by Steve
1 133
Planting SKYBOUND CEDARS
FrankieeLawnz
05-13-2016 03:59 PM
05-16-2016 11:21 AM
by Steve
1 119
Edging Fad...
Tree geek
05-10-2016 11:29 PM
05-15-2016 11:12 PM
by Tree geek
2 166
Business Overload
Chilehead
05-06-2016 09:27 PM
05-13-2016 11:15 AM
by Steve
11 356
Hello from great state...
Cel1980
05-11-2016 09:00 AM
05-13-2016 11:07 AM
by Steve
2 138
Did this job free to...
JJand M Lawncare
05-02-2016 02:33 PM
05-11-2016 03:54 PM
by JJand M Lawncare
10 401
How to tell Cust. to...
GeeGood
04-09-2008 09:55 PM
05-09-2016 07:08 PM
by JJand M Lawncare
16 5,496
Echo SRM 230 trouble.
Jack Rabbit
05-08-2016 06:16 PM
05-08-2016 11:22 PM
by Just for Cuts
1 137
Toro ZTR Issues
rsanchez1203
05-06-2016 09:27 PM
05-07-2016 10:26 AM
by Steve
2 157
Correct way to quote a...
WarriorLandscapingCAN
05-02-2016 11:52 AM
05-03-2016 10:59 AM
by Steve
1 268
Having an issue with...
Mr. Mow
04-27-2016 03:58 PM
04-28-2016 05:04 AM
by Sprinkler Buddy
2 278
Hello From Virginia
JJand M Lawncare
04-25-2016 01:02 PM
04-27-2016 05:20 PM
by Steve
5 318
knowledge is Key
Greg'slawnandlandscape
04-23-2016 02:23 AM
04-25-2016 02:40 PM
by Steve
2 297
Hello from Calgary
Freshcut
04-22-2016 06:10 PM
04-25-2016 02:38 PM
by Steve
1 264
» Popular Tags
advertising become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates free lawn care fuel problems fuel pump half moon blade hydro increase customers jjandm lawncare landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:18 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:18 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy