Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Show Off - Picture Post - Photo Gallery

Show Off - Picture Post - Photo Gallery Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....

Interview Recording


Show Off - Picture Post - Photo Gallery

Post your lawn care and landscaping pictures. Also show off your stuff: Lawn care trucks, trailers, equipment, mowers, signs, marketing material, shops, lawns, toys, projects etc....
Reply
 
Thread Tools Search this Thread
  #1  
Old 02-15-2012, 08:02 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default Interview Recording

I did an interview for a class for some college.

Basically, I was just asked a bunch of questions and I had to answer on the spot... LMAO... I have never been so nervous. I wish I had a script.

Anyway, this is the unedited version, with a jingle thrown in.

LINK


ALSO,

Later this year sometime, I will be someones film project. Should be exciting.

Last edited by CHEESE2009; 02-15-2012 at 08:09 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 02-16-2012, 06:44 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I think it was good, you sound like a real person a little burned out but a real person.
Reply With Quote
  #3  
Old 02-16-2012, 02:05 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,458
Rep Power: 10
Steve has disabled reputation
Default

What's the film project about?

I like your interview, it's pleasant The background music relaxes you as you listen to it. It would make for a great commercial audio track.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 02-16-2012, 02:16 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What's the film project about?

I like your interview, it's pleasant The background music relaxes you as you listen to it. It would make for a great commercial audio track.

Yeah I was surprised with the music too! I don't think I will ever get the finished version, but I don't care.. I just wanna do the video!!! LMAO!!!

I'm not entirely sure what the video is supposed to be about, all I know is it has to do with me running my company. It should be scary. It might be like a documentary or something. I can just see the finished video where you can't hear anything because of a lawn mower in the background, ahhah!

"My name is rrrrrrrrrrrrrrrr I sta rrrrr rted... rrrrrrrrrrrrrr".

Either way, I feel special to be chosen for this project. At least now I don't have to buy thousands of dollars worth of equipment to do it myself!

-

ALSO, I noticed I can hardly pronounce "business" right... more like "Biznazzz". LOL
Reply With Quote
  #5  
Old 02-17-2012, 12:57 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,458
Rep Power: 10
Steve has disabled reputation
Default

What is fascinating to me about that interview is how much the interactions with customers has effected you. Do you think that happens to most all new business owners or do you feel you were especially troubled by interacting with them? And why so?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 02-18-2012, 07:22 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What is fascinating to me about that interview is how much the interactions with customers has effected you. Do you think that happens to most all new business owners or do you feel you were especially troubled by interacting with them? And why so?
It probably happens to other business owners. I've never had trouble selling my services because of the way I deal with my clients, yet unfortunately I'm also stuck selling them my friendship it seems.

Sure it's nice to get along with your clients, but the ones who feel 'connected' to you always expect better deals that are difficult to decline. They think they can get away with requests other clients aren't able to, as if they have first priority.

It's always easier to tell someone off that you don't know, than someone you've let into your bubble.

-

This year I will have a problem. Why? Because of one of my clients neighbors. This neighbor has stopped me every so often to chit chat, he is very kind but eats up a lot of my time. I got a call from him to ask the measurements of my mower, so he can install a new gate into his backyard. In other words, he will be hiring me.

As nice as this sounds, I will now have to deal with him and his loneliness from retirement every week. This means I have to pretend to care and seem interested.

In theory, having all of my clients like me should make my business successful. The truth is, I have wasted a lot of time and energy talking rather than doing actual work. You will only be able to take on so much work, because you wont be able to get any other jobs done if you are constantly being interrupted throughout the day.

WHAT I'VE LEARNED
Avoid retired people, they are not for me. I have too much energy, and being stopped causes me to panic and become disorganized. Who woulda thought the people who most likely need our services can cause such an awful problem?!

I'll just point out that I will do my best to cater to the Asian community. They have caused me absolutely no problems. They pay on time, all the time. They only call to make their payments.

Great... now I have to paint a dragon on the truck or something..
Reply With Quote
  #7  
Old 02-20-2012, 12:52 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,458
Rep Power: 10
Steve has disabled reputation
Default

Scott,

Do you think this is the dirty little secret most try not to talk about because everyone pays so much lip service to the whole concept of customer service?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 02-20-2012, 01:15 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Everything I say can be used against me at any point in time, but if I don't discuss it there will be no improvement for myself, and for those who don't speak up.

Speak of the devil. That client called asking if I am still around.
... It's been spring for the past month over here... lol

Anyway, there is no perfect company and absolutely no perfect client.
I can go through my entire list of clients and have more bad than good to say about them.

There seems to always be a negative reaction to everything that was intended to be positive. My perfect day would be to receive a clients payment, and to do the work without being interrupted, granted, I don't mind if I'm interrupted for something urgent.

I feel like i'm running a hotline for lonely elderly folks, more than running a lawn maintenance business.

I'm upset about that fact. I thought my phone would only be required to take on more clients, and to receive payments and actual complaints.
Reply With Quote
  #9  
Old 02-21-2012, 01:06 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,458
Rep Power: 10
Steve has disabled reputation
Default

How do you feel having to deal with all these phone calls has effected your view of running a business in this industry?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 02-21-2012, 03:06 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
How do you feel having to deal with all these phone calls has effected your view of running a business in this industry?
I thought customer relationships would be a walk in the park for me, but I'm actually losing my patience every single day when it comes to making small talk.

Being somewhat solo with a fairly large clientele, it's very discouraging to make progress. It's a breath of fresh air when I'm not receiving any more clients, because that to me means less phone calls to answer, it's really not a good thing as it's kind of backwards thinking.

This company really needs someone to take the fall/scapegoat, that person is unfortunately me considering I am the only owner. I need someone in 'charge' (me) who can say "NO" a lot. I just can't do it when I'm forced to visit the client every week while providing my services to them.

I suppose in time, I will find someone reliable and well trained to do the labor. I'll stick myself on the phones, but at least I don't have to stress out over how awkward it'd be to then see them in person (labor)- I wouldn't ever have to ever see them.

All the above could be avoided if I could learn to be a good guy, and a bad guy. I just can't deal with being both, and I desperately need to be the bad guy who puts his foot down without upsetting the client. I will have the guy doing the work to keep them happy.

My man on the field can say, "I don't make the rules, you have to call Scott". He will be FREE from all the complaints, and be able to be on the clients side, never hurting their feelings. lol.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
wearing jeans to an interview Andrew7dg Community Assistance 9 01-21-2011 12:00 AM
Video Interview Steve General Talk 7 09-04-2007 01:09 PM
News Interview! lawncareinnovations General Talk 5 08-13-2007 10:11 AM
Interview with Total Landscape, Inc Steve General Business Discussions 1 04-02-2007 09:11 PM
an interview UnitedEnvironment.com General Business Discussions 5 11-30-2006 01:05 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Unemployment rates drop,...
Steve
Today 12:40 PM
Today 03:53 PM
by GreenWorx
1 23
Before & After tree...
COREtreeservice
Yesterday 09:20 PM
Yesterday 09:20 PM
by COREtreeservice
0 50
Dogs
Mr. Mow
06-29-2015 02:37 PM
Yesterday 11:28 AM
by Steve
6 1,789
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
Yesterday 11:26 AM
by Steve
8 1,794
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
Yesterday 11:24 AM
by Steve
1 57
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
06-30-2015 07:41 PM
by hammr04
5 1,864
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,712
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,808
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
06-29-2015 02:30 PM
by Mr. Mow
11 2,047
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,660
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,290
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,766
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,762
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,039
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,266
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,032
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,792
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,848
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,784
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,824
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,912
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,928
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,858
Is it too late to do...
markty
06-16-2015 05:28 PM
06-19-2015 10:22 AM
by Steve
4 1,922
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,284
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 1,996
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,084
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,176
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,140
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,019
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,891
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,603
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,653
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,023
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,906
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 11,984
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,824
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,373
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,253
another newish job for me
holymoly
06-07-2015 08:34 AM
06-11-2015 10:05 AM
by Steve
8 2,043
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 2,961
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,892
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,139
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,292
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,908
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,840
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,022
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,129
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,052
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
06-04-2015 05:24 PM
by ExtremeLawncareServices
6 2,355
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment complex apartment lawn care estimate applying bark bob villa bush collections commercial contract help curb appeal services deliquentaccounts demonstration ditches door hangers edging employee problems equipment dealer facebook flyers free advertising free lawn care google growing a lawn care business hardscapes hills hiring how to jobs landscape landscape services landscaping lawn care lawn care busines plan lawn mowing marketing marketing secrets mr dave mulch new business ordinance past due patio install per hour charge per hour service plowing pricing push versus ride scag scripts secrets to landscaping sell the vision seo shreaded small engine repair snow plowing square foot steep lawns trailer mate pro tree pics trimmer rack up sell employee web design website winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:32 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:32 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy