Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Insight from a client


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #21  
Old 02-05-2012, 03:52 AM
gardenbarber gardenbarber is offline
Junior Member
 
Join Date: Dec 2011
Posts: 9
Rep Power: 3
gardenbarber is on a distinguished road
Default

Cost is only an issue when budgets are tight - so location will affect some more than others. As general locations that house similar bands of the workforce experience similar financial circumstances so gardeners will come under pressure. But there will always be some who will pay for the service. The trick is to make sure you are that service. So you have to run tighter and cleaner and keep in business while the less productive gardeners give up. Make sure you get all the pie.....
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #22  
Old 02-06-2012, 10:52 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I think it is great you are thinking about what your customers think. what % of costomers have you lost and what does you bottom line look like over the last few years how much % has it dropped? Any time you rase prices you will lose customers but does the new price cover that. the higher your prices the more you will have to spend on advertising.
Reply With Quote
  #23  
Old 02-06-2012, 09:48 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by willshome View Post
I think it is great you are thinking about what your customers think. what % of costomers have you lost and what does you bottom line look like over the last few years how much % has it dropped? Any time you rase prices you will lose customers but does the new price cover that. the higher your prices the more you will have to spend on advertising.

We have noticed a slow in revenue ever since around 2005 (that is the time that Michigan started our recession). We have had some good years here and there. In 2010 we actually had our best year ever. So we took that great year thinking that the economy was starting to come around and decided to finally raise our prices up, especially our fertilization prices. Right away we lost around a dozen of clients due to the price increase letter, and then throughout the season we were losing around 3-5 clients a month because of prices. Even though we raised the prices, we lost around 20+ client during the season and our revenue was down greatly.

I think another thing that happened to us is we got a big head about the 2010 season. We took a lot of things for granted, and concentrated on just the money, not the client.
Reply With Quote
  #24  
Old 02-07-2012, 02:58 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

When that kind of situation happens, is there anything you can do to back pedal and save those clients? Even now or no?

If another lawn care business owner found that happening, would you suggest they do anything to counter it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #25  
Old 02-07-2012, 04:08 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
When that kind of situation happens, is there anything you can do to back pedal and save those clients? Even now or no?

If another lawn care business owner found that happening, would you suggest they do anything to counter it?
We tried a little bit of everything. Offering them reduce packages, payment options, and even going back and telling them "Ok, we will keep you price the same or perhaps even reduce it" but nothing worked. They pretty much had it made up in their mind that the lawn expenses was one luxury that they had to cut.
Reply With Quote
  #26  
Old 02-08-2012, 01:20 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

This is a really interesting situation and it makes one pause to think about raising their prices. Maybe it would work better to slowly roll out a price increase after testing it with a few customers at a time?

Also I do wonder if there is a certain time that is better than others to raise prices.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #27  
Old 02-08-2012, 01:57 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
This is a really interesting situation and it makes one pause to think about raising their prices. Maybe it would work better to slowly roll out a price increase after testing it with a few customers at a time?

Also I do wonder if there is a certain time that is better than others to raise prices.

What we did was reviewed everyones prices. We found that some were perfectly fine and we didn't raise them, while others we had to increase the price. We sent out the price increase notice in April of last year. So not all of the clients actually received a price increase. Probably around 80% of them did.

I think if we had to do it over again, we would have only raised the prices of those clients where the profit margin was extremely low, and left the other clients alone. Went through the year, and evaluated it again during the off season. Then perhaps did a price increase with the other clients the following year. So almost like a stepped effect.
Reply With Quote
  #28  
Old 02-12-2012, 12:57 AM
gardenbarber gardenbarber is offline
Junior Member
 
Join Date: Dec 2011
Posts: 9
Rep Power: 3
gardenbarber is on a distinguished road
Default

How come I get a great big ad block in some of my posts - is this a forum setup - if so don't mind. Have to pay the rent somehow. But if it's a setup thing from my side I'd like to know how to control it.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Client from down under. SouthallMowing Starting a lawn care business. 13 08-12-2011 02:31 PM
Insight into starting a successful lawn care Steve General Business Discussions 4 03-16-2008 12:20 PM
Some Insight from Andre Bell Steve Lawn Care Marketing & Post your marketing material for review! 1 06-02-2007 07:41 PM
Holiday lighting business insight Steve General Business Discussions 0 12-04-2006 04:11 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 09:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
leaf removal
Double J LLC
10-03-2014 05:24 PM
Today 01:08 AM
by ExtremeLawncareServices
25 2,511
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 07:45 PM
by TRV
8 1,337
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:00 PM
by ExtremeLawncareServices
176 14,143
Hi from IL
steveinil
Yesterday 02:07 PM
Yesterday 02:07 PM
by steveinil
0 32
WNY saying Hi.
Sargewesser
Yesterday 07:27 AM
Yesterday 07:27 AM
by Sargewesser
0 37
Group Buying Software as...
ferona
Yesterday 06:49 AM
Yesterday 06:49 AM
by ferona
0 38
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-24-2014 07:58 PM
by thom
17 586
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 193
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,219
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 672
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 318
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 542
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 173
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 351
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,216
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 209
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 362
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 424
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 157
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 267
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,003
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 547
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,909
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,499
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,233
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 821
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 593
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 520
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 366
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,429
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 296
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 560
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,654
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,765
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,915
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,743
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 479
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 675
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 374
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 428
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,379
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 653
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 554
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 396
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 355
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 373
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 627
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 417
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 470
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 505
» Popular Tags
4wd apartment complex article marketing auger bark bid bob villa charge christmas collections commercial demonstration edging employee problems ferris first truck georgia gopherhaul grass hardscapes hills how much to charge how to installation introduction jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website managing a lawn care business mechanic monthly mr dave mulch mulch price new business past due patio install per hour service podcast pto push versus ride reo savannah scripts seo shell starting a business starting a lawn care business start up lawn care business steve stihl sulky theft toro toro grand stand trailer mate pro tree up sell employee walk behind walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:47 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:47 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy