Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Competition take away?


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-05-2012, 11:11 PM
Liberty Landscaping LLC Liberty Landscaping LLC is offline
Senior Member
 
Join Date: Oct 2009
Location: Woodbridge, NJ
Posts: 243
Rep Power: 7
Liberty Landscaping LLC is on a distinguished road
Default

I am with hedge. If you go in and knock or leave material on every house and then one customer starts a bandwagon effect like he had that is not at all you fault. They like your quality and your attitude towards your work and them thats what sells. Sometimes your less, even, and sometimes I am more but in the end people sometimes like the way I address them, sir maam, yada yada. I look a lot younger then I am and a lot are shocked when I tell them my age (after they muster up the courage to ask) but I use it to my advantage and work my butt of to make people happy giving me more referals.

I say don't target these people but attack a street if I get multiple people on a block I knock a few bucks off of everyone for the less travel time/fuel to get to the next job. It makes it easier on me all around.

In the end like Ducky said all is fair in love and war. I do recomend friends in the business for things I don't do but if one of their customers isnt happy and they call me I will take the work. I had one go well Johnny's does it for 10 dollars less a cut....do you know johnny? I say nope but there must be a reason why you called me if you would rather pay 10 dollars less and deal with him not showing up, poor work ethic, not making you happy or whatever prompted you to call me then go ahead and call Johnny back and have a good day. He said when can you start.
__________________
Liberty Landscaping LLC
www.libertylndscpng.com
Woodbridge, NJ
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-06-2012, 07:41 AM
Sea Lancer Sea Lancer is offline
Junior Member
 
Join Date: Jan 2012
Posts: 21
Rep Power: 5
Sea Lancer is on a distinguished road
Cool

Lawn care business tipsLawn Care Business Book
Thats exactly what im thinking.I know that some customers of other mowing co.are not 100% satisfied and i may get lucky and land a few of those clients but i wont know unless i let them know i exist and can do the job.My conscience tells me dont tread on your fellow mowing brothers but heck if they are going to be replaced any way.....why not find out
Reply With Quote
  #13  
Old 01-06-2012, 02:15 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,042
Rep Power: 10
Steve has disabled reputation
Default

Oh I just remembered there is a flyer in the lawn care flyer template section that is designed for this.

__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 02-02-2012, 09:29 PM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 231
Rep Power: 7
lxarth is on a distinguished road
Default

This topic really makes me cringe. The idea of "how can I steal customers" is very...icky.

I've had people ask me to take a look at their property (neighbors of clients), and ask about certain areas, namely moss. They somewhat complain to me that the company doing the work hasn't taken care of the moss.

I tell them that I'm not in the business of stealing customers, and that I would hope other companies do that same for me, and that they should talk to their current company about when they had planned to treat it. I mention that they might have a certain day or week they are plan to put chemicals down.

I don't really know what else to say...
Reply With Quote
  #15  
Old 02-02-2012, 10:12 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,404
Rep Power: 9
mark123 is on a distinguished road
Default

Quote:
Originally Posted by lxarth View Post
This topic really makes me cringe. The idea of "how can I steal customers" is very...icky. ...
What makes you think the customers belong to you? It's the same failed philosophy of selling a customer list along with equipment as if they somehow belong to the new business owner.

If the customer calls you, I say give them an estimate. If one of my customers call you and you offer better quality, better reliability or a better price then they have every right to hire you.

I do have 3 friends that I try not to compete against and if it happens I give them a courtesy call to explain the issue and ask them to try to correct it before I make a bid on the job. Otherwise capitalism works for the betterment of all involved.

I personally don't go around starting wars by purposely targeting other companies customers but if they call me I'll take the job. I'm not a hypocrite about it though, if they take all my work and shut me down, I'll put in an application with them the next day.

Last edited by mark123; 02-02-2012 at 10:20 PM.
Reply With Quote
  #16  
Old 02-02-2012, 11:37 PM
JeffK26
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mark123 View Post
What makes you think the customers belong to you? It's the same failed philosophy of selling a customer list along with equipment as if they somehow belong to the new business owner.

If the customer calls you, I say give them an estimate. If one of my customers call you and you offer better quality, better reliability or a better price then they have every right to hire you.

I do have 3 friends that I try not to compete against and if it happens I give them a courtesy call to explain the issue and ask them to try to correct it before I make a bid on the job. Otherwise capitalism works for the betterment of all involved.

I personally don't go around starting wars by purposely targeting other companies customers but if they call me I'll take the job. I'm not a hypocrite about it though, if they take all my work and shut me down, I'll put in an application with them the next day.
You said it better than I did.
Reply With Quote
  #17  
Old 02-03-2012, 12:05 AM
JamesB JamesB is offline
Junior Member
 
Join Date: Feb 2012
Posts: 3
Rep Power: 5
JamesB is on a distinguished road
Default JamesB

I would personally Not go knocking on the doors of competitors customers, unless you know the customer personally. Yes, go talk with the other guys and pick their brain. Find out what works and doesn't work to get customers. Ask if they have any customers they would like to give you to get started. Yes, it is competitive out here, but we do have an image that we need to adhere to and if someone wants to go to one of my customers and try to under bid me, I tell that customer of their intentions and remind them of my work ethics and that I have been and always will be there for them. If you price yourself and 'our' business low, then one day everyone will be low and no one can make a decent living doing what we do. That is to make someones yard look better than they can and act like we can't.
Reply With Quote
  #18  
Old 02-03-2012, 01:36 AM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 231
Rep Power: 7
lxarth is on a distinguished road
Default

The OP posted the question on what we thought about stealing customers by going directly to the known customers houses in an attempt to steal the business away.

If he wanted to go throughout a neighborhood and promote his business, good for him, but that's just not how I read it.

The customers belong to me, just as I belong to them. I don't say "This is Mr. Anderson, a customer to a lawn care business"...no. I say: "This is Mr. Anderson, my customer". Just as the customer doesn't refer to me as "that guy who mows the lawns in the neighborhood"...they are more apt to say: "That's my landscaper". I've heard a customer say to a neighbor who wanted to speak with me "hey, don't steal him, he's mine".

We put possession to a lot of things. It's not weird to put possession on our customers.

Anyways, I digress.
Reply With Quote
  #19  
Old 02-03-2012, 03:30 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default



Take all the lawns.
Reply With Quote
  #20  
Old 02-03-2012, 07:03 AM
Ducke's Avatar
Ducke Ducke is offline
new member
 
Join Date: Nov 2010
Location: The Duck Pond
Posts: 844
Rep Power: 0
Ducke is on a distinguished road
Default

I have no problem going to a customer that is not happy with the service they are getting, I had a guy call me last year as he saw me drive by. He was not happy with the guy doing his lawn . I gave him a quote and he hired me there on the lawn. He is now a regular customer for 2012 I had no problem taking that customer away from the other guy. He is lazy and inconsistent dose poor work and has no respect for his customers. He had split gas on this guys lawn while working on his broke lawn mower. But I will not go and knock on doors and shoot someone's work down. not even this guys work but I will canvases a neighborhood that I know is serviced by someone that is giving poor service, That's just business. I get 10 or so fliers in my door every spring and I am a lawn care operator.

Quote:
I tell them that I'm not in the business of stealing customers, and that I would hope other companies do that same for me, and that they should talk to their current company about when they had planned to treat it. I mention that they might have a certain day or week they are plan to put chemicals down.

I don't really know what else to say...
I would have taken this customer in a flash, if the customer is not happy with ABC lawn Care I will take care of him better. Its money in your pocket if you keep giving out free advice and walking away you won't be in business very long.

Quote:
I would personally Not go knocking on the doors of competitors customers, unless you know the customer personally.
When canvasing a neighborhood how am I to know who gets service and don't I go to every door and talk to who ever will talk to me, A sale is a sale.
As I said above I would not bad mouth any competitor I leave that to the customer.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Competition Shark1611 General Talk 24 07-15-2012 10:10 AM
Is there too much and/or better competition? kristy424 Starting a lawn care business. 12 07-26-2010 01:04 AM
The competition!!! bnclawncare General Talk 10 03-14-2009 02:09 PM
More competition? Steve General Business Discussions 3 01-23-2007 11:39 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
fliers
joshp
08-19-2016 03:23 PM
Today 07:47 PM
by SC93
11 664
fert/lawn programs
joshp
08-28-2016 10:43 AM
Today 03:27 PM
by acrajchel
2 220
My Invention
biglee
01-11-2015 06:51 PM
Today 10:43 AM
by joshp
20 2,885
Landscaper taking on odd...
WarriorLandscapingCAN
08-07-2016 06:57 PM
08-28-2016 10:31 AM
by joshp
7 822
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
08-27-2016 10:51 AM
by Steve
7 1,848
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
08-25-2016 12:55 PM
by Steve
19 2,183
Looking for new host
Just for Cuts
11-26-2015 06:58 AM
08-24-2016 09:05 PM
by Stephen Alberts
10 1,932
Facebook advertising
Just for Cuts
12-13-2015 07:49 AM
08-24-2016 08:59 PM
by Stephen Alberts
14 13,138
Breaking into commercial...
SGL1
08-19-2016 07:02 AM
08-24-2016 10:12 AM
by mowandblow1980
7 620
Snow Plow
acrajchel
08-17-2016 10:21 AM
08-22-2016 11:21 AM
by Steve
5 590
Quarter Acre Woodland...
ew411
08-16-2016 06:50 AM
08-18-2016 12:25 PM
by Steve
4 574
Bidding Bushhogging
acrajchel
08-15-2016 11:52 AM
08-17-2016 05:32 PM
by acrajchel
4 570
Hello From the Florida...
KevinShuman
08-15-2016 08:57 PM
08-16-2016 01:52 PM
by SC93
2 569
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
08-16-2016 12:42 AM
by SC93
5 870
A quick Intro
BLE
08-14-2016 05:17 PM
08-15-2016 10:54 AM
by acrajchel
2 558
New Customer - Gettting...
acrajchel
08-05-2016 05:00 PM
08-15-2016 10:52 AM
by acrajchel
4 831
helping out a friend set...
Doug D
08-13-2016 11:33 AM
08-15-2016 09:45 AM
by Steve
1 567
Small bed job
Bradcook21
08-09-2016 09:52 PM
08-10-2016 03:51 PM
by Steve
1 686
Hello from NoVa
jtwlawn
08-03-2016 11:20 AM
08-09-2016 10:45 AM
by jtwlawn
4 827
How much to charge for...
jymie
03-31-2013 05:59 PM
08-08-2016 04:33 PM
by Steve
27 6,680
Needing a website built
burtle
06-17-2015 09:02 AM
08-07-2016 10:21 AM
by Just for Cuts
18 19,861
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
08-07-2016 08:37 AM
by Lawnline
8 11,325
Hey guys! Greetings from...
thegardener
08-05-2016 05:45 AM
08-05-2016 03:26 PM
by Steve
1 730
First Time Bidding-Need...
capitallawncrew
08-01-2016 08:30 AM
08-03-2016 09:52 AM
by Steve
3 708
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
08-01-2016 08:28 PM
by ExclusiveLawns
7 3,816
» Popular Tags
apartment become an entrepreneur best mower be your own boss bidding break business business education business help business management complex contractor hacks contracts deck lift dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawn lawncare lawnservice lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care safety scag snowblower snow plowing snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service video web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:30 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:30 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy