| Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it. |
|
|
|
Too many clients
Trials & Tribulations - The drama of running a business and of life.
It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
|
 |
|

12-28-2011, 05:55 AM
|
|
Senior Member
|
|
Join Date: Dec 2011
Posts: 226
Rep Power: 2
|
|
|
|
What I used to do with my guys was instead of paying them hourly I gave them a percentage on the job. So if a driveway was $25, they made 70% of that. They loved it because they made more money compared to an hourly rate. I kept my guys happy, and kept them around all year round.
But in regards about too many clients it's funny you mentioned that because we just cut 9 clients. We overbooked way too much this year, and we didn't want our clients or our service quality to suffer, so we cut 9 of them. We weren't happy about it, but we couldn't justify stepping out to purchase another snow blower, and/or load our subs with more work (because they were already full too).
|
|
|

12-28-2011, 11:24 AM
|
|
Senior Member
|
|
Join Date: Feb 2010
Posts: 180
Rep Power: 4
|
|
Lawn care business tips
|
Come on man, did you not know that it was going to snow this winter? Why have you hung on to so many clients if you can't handle the work load? And why are you still shovling?Our residential crew can plow a drive and sidewalk 5 min or less and that's a two man crew one running the tractor and one shoveling the step and corners. I would say a lot of your problems with not being able to find or keep some working for you are in the way you run you business.
|
|

12-29-2011, 04:31 AM
|
 |
Dr. Scott - Ruler of the Underworld
|
|
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,310
Rep Power: 9
|
|
Quote:
Originally Posted by B-2 Lawncare
Come on man, did you not know that it was going to snow this winter? Why have you hung on to so many clients if you can't handle the work load? And why are you still shovling?Our residential crew can plow a drive and sidewalk 5 min or less and that's a two man crew one running the tractor and one shoveling the step and corners. I would say a lot of your problems with not being able to find or keep some working for you are in the way you run you business.
|
I'm greedy. lol.
I'm also a sub contractor, so all of another companies work comes straight to me. It's either all or nothing.
As for why I'd rather shovel over plows/tractors. The competition rules, getting involved right now would be a complete waste of time. Most guys just choose who to ally with and assist them rather than start something new. Winter is also a huge loss here in my area, where companies spend more than they make. The big or 'older' guys have the power to do that, newer companies would soon be bankrupt. All of these big companies have lowered their prices so dramatically, the smaller guys wouldn't survive at all. We're talking minimum $100 for a single driveway, peanuts.
It's kind of like hockey. The best players from a place, all join into one team for the Olympics! Then we hate each other when the grass comes back!
/
Shoveling walkways isn't very popular in our area. Not a lot of companies offer this service, I thought I would be the one to really take advantage of it. The company I take work from offers it, so I thought I'd build up by taking what they've got.
//////////////
@bruces
Concordia is fairly distant. I wouldn't recommend for him to travel all the way out here from that area. It would be cruel. lol.
///
In short. I went out with some help today. We started at 7PM, and we finished at approx 3AM. It helps!
|

12-29-2011, 03:57 PM
|
 |
Administrator
|
|
Join Date: May 2003
Location: East Coast
Posts: 33,877
Rep Power: 10
|
|
I think a lot of the forum members follow you and consider your ways when their are planning their next step.
Are you still glad you choose to do things this way this winter?
|

12-29-2011, 04:31 PM
|
 |
Dr. Scott - Ruler of the Underworld
|
|
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,310
Rep Power: 9
|
|
Quote:
Originally Posted by Steve
I think a lot of the forum members follow you and consider your ways when their are planning their next step.
Are you still glad you choose to do things this way this winter?
|
There are a lot of negative things that pop up every now and then, but it's good to keep in mind that it's only temporary and I will be able to make improvements. It may not be now or next year, but the time will surely come!
I believe that there is always a way to simplify something, and I am always brainstorming for solutions to do better. As miserable as I can get, I somewhat enjoy putting myself into these situations and coming out smarter/stronger in the end. In a way I am thankful for the mistakes I've made because they usually don't persist.
I'm looking into getting a new GPS unit installed for the truck, with the ability to manage my routes better. Settling for the 'a to b' GPS isn't as productive as I had thought.
I know my area very well, but I notice under stress I couldn't find my way out of a parking lot. As a business owner, there is no escaping that 'panic/rush' feeling that can often lead me to be distracted. There is no reason not to invest in productivity.
Last night, I took an HOUR break to myself. Normally I would never do this, as I'm the ' eat as I work' type of person. By taking a break and not eating in the truck, I gave myself a chance to snap out of the 'work trance' and that alone gave me a pretty big boost to finish the workload strong.
Running a business is very stressful, the lesson I have learned is to pace yourself and make taking breaks mandatory. If we work like machines, we'll feel like a machine... It's very unhealthy.
|

12-30-2011, 01:36 PM
|
 |
Administrator
|
|
Join Date: May 2003
Location: East Coast
Posts: 33,877
Rep Power: 10
|
|
Quote:
|
Running a business is very stressful, the lesson I have learned is to pace yourself and make taking breaks mandatory. If we work like machines, we'll feel like a machine... It's very unhealthy.
|
This is another great point you made Scott. I think a lot of newer business owners get into this non stop work mentality. There may be many reasons for it too. One of them however may be the struggle for survival. You figure if you just keep working, something good will come out of it.
The downside to that can be pretty large though. Burnout is always something that can happen when you work too much. Once you get to the point where you feel burnt out, you let things go and stop giving a ****. So the key it seems is to find that happy median between working and getting things done and taking a rest as well to not be all consumed by work.
|

12-30-2011, 07:31 PM
|
|
Senior Member
|
|
Join Date: Nov 2010
Posts: 805
Rep Power: 3
|
|
Steve you make some good points about balance of work and play.
What i find is the work consumes me and I find it hard to turn it off. I go shopping I am always looking for possible clients or ways to advertise if I go to a party I talk Business (you never know where your next new client is hiding).
A while back someone posted that you should go away on vacation and relax on a beach. If I had to sit on a beach every day for a week I think I would go crazy, don't get me wrong I like a break now and then and a night out or a long walk in the woods is great but anymore then that and I would be climbing the walls. I am with Scott I like to work I like to keep busy all the time That is what I love about owning my own company, there is just so much to do. 
|

12-30-2011, 07:39 PM
|
 |
Dr. Scott - Ruler of the Underworld
|
|
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,310
Rep Power: 9
|
|
It's strange, it's as though some sort of guilt comes to me when I'm not working or doing anything productive with the company.
It's interesting to realize that getting away from the business every now and then is actually what's best. I think everybody should take note of this.
Planning a date for when you can just pretend you don't own a company sounds tricky, but if you are able to actually go through with it, wow, imagine how much better a person could feel!
|

12-30-2011, 09:39 PM
|
|
Senior Member
|
|
Join Date: Dec 2011
Posts: 226
Rep Power: 2
|
|
It's especially hard when your work follows you home and you have a family. You have to learn to when to break away from work, not only to spend time with your family but also some time for yourself. I have been up many nights until 3am in the morning working on a new marketing piece. Lately I have been getting back into reading again as my get away. It's really relaxing and I actually look forward to it now.
|

12-31-2011, 01:30 AM
|
 |
Senior Member
|
|
Join Date: Mar 2010
Location: Stillwater, MN
Posts: 273
Rep Power: 4
|
|
Too many jobs is most time a good thing! I remember when I was a one man show, I don't know if my 41 year old frame could do that now. I sure do trip my guys out when they actually see me working..lol And good luck not bringing your work home. My wife already knows what I'm going to say, just by looking at me.
__________________
08 F250 Ext Cab/05 F350/04 Chevy 3500
2 60 Toro Zmaster/Lesco 60, 54, 48
2 8'2" Boss V-Plows
20' Enclosed trailer/16' Open trailer
18' Skid Loader Trailer
S185 Bobcat 2-Speed
ringlawncare.com
|
 |
|
| Thread Tools |
Search this Thread |
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is On
|
|
|
» Landscape Product Categories |
|
» Free Lawn Care Business Flyer, Door Hanger, Contract & Logo Templates |
|
|
» Recent Threads |
| |
RatingTitle, Username, & Date |
Last Post |
Replies |
Views |
 |
Is it near impossible to...
ratchetmaster2
05-28-2013 10:04 AM
|
|
23 |
1,470 |
 |
snapper self propelled...
lawnboy47
Today 01:33 PM
|
|
0 |
12 |
 |
Started two months ago -...
Solar Lawn Care
06-16-2013 09:54 AM
|
|
8 |
363 |
 |
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
|
|
25 |
934 |
 |
2013 Toro TurfMaster 30"...
CuttingEdgeLawnServiceLLC
06-14-2013 07:10 PM
|
|
10 |
431 |
 |
Better a late start then...
MightyandTidy
06-17-2013 03:53 PM
|
|
4 |
220 |
 |
Hedge Trimming...
thegrounduplawncare
06-17-2013 09:33 PM
|
|
10 |
261 |
 |
just ordered a Dixie...
t-10yrs2retire
Yesterday 02:11 PM
|
|
1 |
99 |
 |
Help! Need opinions
LawnBoy0311
05-10-2013 11:26 AM
|
|
18 |
1,114 |
 |
Trailer park - please...
Codymac08
Yesterday 12:55 PM
|
|
1 |
123 |
 |
Seo
superyards
05-10-2013 10:19 AM
|
|
15 |
1,406 |
 |
Thoughts, 52" Toro Z...
Lopes Lawn Care
Yesterday 06:37 PM
|
|
8 |
147 |
 |
Wet then turns hot and...
Wolf4dk
06-13-2013 10:17 PM
|
|
11 |
510 |
 |
Best String trimmers?
JeepNjo
04-07-2013 12:32 AM
|
|
32 |
3,091 |
 |
We're all pretty much...
CHEESE2009
06-14-2013 10:59 PM
|
|
3 |
307 |
 |
Two for Two - Woo-Hoo!...
Hedgemaster
04-18-2011 09:37 PM
|
|
193 |
38,868 |
 |
Owner of $700,000 home...
Hedgemaster
06-04-2013 10:31 PM
|
|
56 |
2,014 |
 |
Is this a good buy for a...
Outfield Lawn Care
06-12-2013 04:09 PM
|
|
9 |
500 |
 |
My New Lawn Signs -...
Hedgemaster
06-20-2011 11:02 PM
|
|
42 |
9,918 |
 |
Hedge Video
CHEESE2009
06-17-2013 05:58 PM
|
Yesterday 11:05 AM
by Steve
|
9 |
264 |
 |
TheBrothersList.com
mac83
06-15-2013 10:08 AM
|
Yesterday 06:08 AM
by mac83
|
6 |
375 |
 |
Bobcat Pro Cat with ISO...
bradsnipes
06-15-2013 12:09 AM
|
|
3 |
312 |
 |
Dump Insert Install
SECTLANDSCAPING
06-16-2013 12:43 PM
|
|
8 |
313 |
 |
Need something on the...
Wolf4dk
06-13-2013 09:05 PM
|
06-17-2013 12:06 PM
by Steve
|
4 |
341 |
 |
Something seems real...
xandrew245x
06-11-2013 02:34 PM
|
06-17-2013 10:45 AM
by Steve
|
13 |
629 |
 |
Subdivision
smr91481
06-14-2013 07:42 AM
|
06-17-2013 10:42 AM
by Steve
|
7 |
392 |
 |
Same Old
Apex Lawn & Landscape
06-15-2013 11:16 PM
|
|
2 |
176 |
 |
Teenager wanting to mow...
clutchcarrot
05-20-2013 09:17 PM
|
|
7 |
752 |
 |
In the ballpark?
smr91481
06-15-2013 08:21 PM
|
06-16-2013 09:10 AM
by dpld
|
4 |
290 |
 |
Anyone ever use or own...
wat5150
10-02-2012 10:43 AM
|
06-15-2013 08:20 AM
by dpld
|
5 |
1,467 |
 |
commercial grade battery...
espartolawncare
07-28-2009 08:43 PM
|
|
41 |
10,826 |
 |
toro 40 walk behind
bluebird
06-13-2013 05:09 PM
|
|
3 |
377 |
 |
Cheap Trimmer and...
Hedgemaster
08-16-2011 10:12 PM
|
|
31 |
7,756 |
 |
B&S 4 cycle weedeater...
Just for Cuts
06-13-2013 10:44 PM
|
|
7 |
365 |
 |
Just kicking the tires
mancrypt
06-14-2013 06:18 AM
|
06-14-2013 11:49 AM
by Steve
|
1 |
278 |
 |
My experience so far
smr91481
06-12-2013 06:57 AM
|
06-14-2013 11:29 AM
by Steve
|
7 |
473 |
 |
Ummm NO THANKS! Pics of...
Hedgemaster
06-01-2012 06:57 PM
|
|
15 |
2,706 |
 |
Say Hello !!!
Steve
03-19-2007 11:18 AM
|
|
1,123 |
199,393 |
 |
stupid...
t-10yrs2retire
06-13-2013 05:00 AM
|
|
9 |
405 |
 |
Business Virgins
Ninaryan09
08-18-2010 11:26 PM
|
|
14 |
1,912 |
 |
Making it official
smr91481
06-10-2013 09:23 AM
|
|
7 |
529 |
 |
Cost of mulch color jets
echochevydude
06-07-2013 07:46 PM
|
06-13-2013 11:18 AM
by Steve
|
3 |
531 |
 |
Bored
SECTLANDSCAPING
06-08-2013 10:34 AM
|
06-13-2013 11:07 AM
by Steve
|
9 |
660 |
 |
Buying an existing...
etnova12
06-11-2013 12:28 AM
|
06-13-2013 07:36 AM
by dpld
|
9 |
564 |
 |
learned costing. prices...
t-10yrs2retire
06-07-2013 08:04 PM
|
|
15 |
898 |
 |
Do you guys think it is...
lawnboy47
06-05-2013 06:33 PM
|
|
24 |
1,333 |
 |
Hedges
Matther777
06-11-2013 11:03 PM
|
|
10 |
500 |
 |
Trailer sizes
xandrew245x
06-12-2013 04:57 PM
|
|
2 |
393 |
 |
Odd request
jimnfor
06-11-2013 05:51 PM
|
06-12-2013 02:02 PM
by Steve
|
3 |
416 |
 |
Hello from Minnesota
Wolf4dk
06-09-2013 10:04 PM
|
|
6 |
521 |
|