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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Does it help to mark overdue bills?


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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Old 12-19-2011, 08:04 AM
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Default Does it help to mark overdue bills?

Has anyone ever used a stamp to mark overdue bills with OVERDUE? Does it help?

One place that I worked used to stamp invoices so that the OVERDUE would show through the window on the envelope. The customers really complained about it, as if letting the mailman know that they had an overdue bill was an embarrassment, but they sent the payments in.

Would you do it only to people you won't work for anymore or would you do it on every overdue account?
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Old 12-19-2011, 11:38 AM
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that sounds like a fun way to collect. Its better then having your equipment breaking down because you put off a repair.
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Old 12-19-2011, 12:11 PM
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Quote:
Originally Posted by mark123 View Post
Has anyone ever used a stamp to mark overdue bills with OVERDUE? Does it help?

One place that I worked used to stamp invoices so that the OVERDUE would show through the window on the envelope. The customers really complained about it, as if letting the mailman know that they had an overdue bill was an embarrassment, but they sent the payments in.

Would you do it only to people you won't work for anymore or would you do it on every overdue account?
For some bills, yes, I fire up my Word and click on Watermark and put Past Due in red



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Old 12-19-2011, 12:24 PM
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For some bills, yes, I fire up my Word and click on Watermark and put Past Due in red
That's a pretty good idea. Ever since I noticed that pages printed using an inkjet printer smear when they get wet I use a laser printer now, so it'll just come out gray. I'm thinking of getting a stamper at Staples for just such an occasion.
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Old 12-19-2011, 06:10 PM
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That's a pretty good idea. Ever since I noticed that pages printed using an inkjet printer smear when they get wet I use a laser printer now, so it'll just come out gray. I'm thinking of getting a stamper at Staples for just such an occasion.
I print my invoice, then open up word, and then put my invoice back in the printer so it puts my watermark. Works great. Don't even have to print in color it looks dark in grayscale
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Old 12-19-2011, 06:34 PM
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We actually do a few things on the over due invoice. First, we stamp it with an overdue stamp. Then we take a pink highlighter, and highlight the due date, and the amount due. This draws their attention too that area to left them know, the due date and the amount due. Sometimes we will put a little hand written post it note in there too telling them to submit the payment to avoid any late fees.

Don't forget about doing a phone call too. You would be surprised sometimes at how fast you will get a payment with just a simple phone call. No one hates it worse than when someone calls them or leaves a message on their answering machine that their invoice is past due.
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Old 12-19-2011, 08:42 PM
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Wow. That seems like an easier way of doing things.
I've been putting a horse's head in their bed, but an "overdue" stamper might work too.


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Old 12-21-2011, 12:17 AM
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For those of you who use over due stamps or print it out, do you find it effects the customer's behavior at all?
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Old 12-21-2011, 11:49 AM
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For those of you who use over due stamps or print it out, do you find it effects the customer's behavior at all?
We me I feel it grabs their attention. Whenever I do it I normally get a payment faster or a phone call apologizing for being late.
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Old 12-22-2011, 11:55 AM
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What's your thought on when you should do this? How late does a bill payment have to be to necessitate this step?
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